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Reviews of The Prince of Wales Hotel

4 out of 5
The Prince of Wales Hotel
Church Street, 19, Athlone, County Westmeath

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 603 reviews" "
Rating 8 - Good. 218 out of 603 reviews" "
Rating 6 - Okay. 39 out of 603 reviews" "
Rating 4 - Poor. 18 out of 603 reviews" "
Rating 2 - Terrible. 10 out of 603 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Oct 2022

10/10 Excellent

j a

Stayed 1 night in Sep 2022

6/10 Okay

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was very small. No free coffee or breakfast. (Except for instant). No air conditioning. Just ok. Traffic if horrific outside hotel also.
Stayed 2 nights in Sep 2022

8/10 Good

DOUGLAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Prince of Wales is a short walk to some wonderful pubs and a castle with some stories. Great to be in town!
Stayed 1 night in Sep 2022

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Group Stay
We had a hen party stay here and were really happy with this hotel. It is very central and the staff were really helpful with everything. I would definitely recommend :-)
Stayed 1 night in Sep 2022

6/10 Okay

Nicola

Travelled with family
Disliked: Property conditions & facilities
I liked the central are of the hotel.very noisy for sleeping 8hours which was a shame as the breakfast was lovely and staff.just poor sleeping facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly checkin, spacious clean room. Would highly recommend Staff are lovely.
Stayed 1 night in Sep 2022

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday surprise present
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

John F

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not for the disabled
Great Hotel the only problem we had was we booked a wheelchair accessible room which we got but it had no grab rails in bathroom meaning my wife had to use the wheelchair accessible toilet on the ground floor. These little things make a big difference to someone in a wheelchair
Stayed 3 nights in Aug 2022

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of athlone staff were great and the hotel is really good value for being so central this is sure to become a favorite with me
Stayed 1 night in Aug 2022

8/10 Good

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Not a great experience.
The hotel was, the room was very small but was clean. I had a shower in my room but would have loved a bath after a long day working. The room key did not work so had to go back to reception to get them reset, I was made to feel that I made them not work by putting them by my phone which was not the case. Breakfast does not start until 9am which is no good if you are working. There was no one on reception at 7.30am to check out, I had to call an extension number to get someone, I rang the number 4 times before someone replied and I got a rude employee telling me to wait as he was busy with an emergency. Not a hotel I would book again.
Stayed 1 night in Jul 2022
Response from Aisling on 31 Jul 2022
Good Afternoon Thank you for taking the time to contact me. Could I ask you to give me the name of the reservation? I just want to look into the name as the review has come up anonymous. Thank you and looking forward to hearing from you Kindest Regards Aisling K Front Office Manager

6/10 Okay

Marie

Liked: Cleanliness, staff & service, room comfort
Needs updating...didnt have luxurious feel for 4 star in comparison to others ive stsyed in. Rooms extremely hot....air con in room but then its extremely cold. Nice big bed and room. Friendly and helpful staff.
Stayed 2 nights in Jul 2022

8/10 Good

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I didnt like rug at reception always needs cleaned, ( same last time i stayed) reception and white ( or dirty white) stairs need upgraded.
Stayed 1 night in Jul 2022

2/10 Terrible

Colm

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very pleasantly suprised, great hotel in the centre of town, right outside an entrance to the shopping centre. Rooms are a good size ,clean with tea, coffee, coffee making machine and safe. Free wifi throughout and their own free carpark for hotel guests.
Stayed 1 night in Jun 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locality to the train station for us.
Stayed 1 night in Jun 2022

10/10 Excellent

Robert, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel, well appointed, clean, close to everything you need. Pub and restaurant downstairs. Couldn't ask for more!
Stayed 1 night in Jun 2022

10/10 Excellent

Julie

Stayed 3 nights in Jun 2022

8/10 Good

Damian

Stayed 1 night in Jun 2022

8/10 Good

Raza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming and friendly and remembered us and welcomed us back, special shout out to Ahmed who looked after us so well serving our food and drinks with a friendly smile always!
Stayed 1 night in Jun 2022

10/10 Excellent

Christina

Stayed 1 night in May 2022

8/10 Good

Siobahn

Liked: Cleanliness, staff & service, room comfort
Amazing food
Easy booking in. Amazing food.
Stayed 1 night in May 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was welcoming and helpful. Truly, we could not have had a better stay.
Stayed 2 nights in May 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Stay
The hotel was very suitable with nice staff, in a good location within the town. Breakfast was practically and worth the money. I would stay again the next time I’m in the area.
Stayed 1 night in May 2022

10/10 Excellent

Saoirse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Loved the hotel nice service and staff
Stayed 1 night in Apr 2022

8/10 Good

kathryn

Stayed 1 night in Apr 2022

2/10 Terrible

Bernadette

Stayed 1 night in Apr 2022
Response from Aisling on 26 Apr 2022
Good Morning Bernadette Many thanks for taking the time to post your review, can I please ask as to what happened during your stay that you were not happy with? Looking forward to hearing from you Kindest Regards Aisling Kearns Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Shower could have been a lot cleaner both inside it and out, plus shower head was rusted. Food was excellent. Very warm room.
Stayed 1 night in Apr 2022

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

S

Stayed 1 night in Apr 2022

8/10 Good

Paul

Stayed 1 night in Apr 2022

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Brilliant stay. The staff were so attentive and provided us a complimentary bottle of champagne for my birthday that my bf organised. The room was amazing and loads of toiletries included and so comfortable! Staff offered to mind our bags for the day aswell and free onsite parking included.
Stayed 1 night in Apr 2022

6/10 Okay

Daniela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a 4 star. More like 2 stars
Elevator floor and buttons were dirty. Room had not been dusted, shower head was crusty, breakfast table was sticky and seat was filthy. We were given a room and when we got to the room, someone had already been checked into the room.
Stayed 1 night in Feb 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Darragh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for airport stopover
Hotel is spotless. Staff were excellent. Absolutely no complaints.
Stayed 1 night in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Very friendky staff - excellent customer service- covid compliant very safe
Stayed 1 night in Oct 2021

6/10 Okay

Sam

Stayed 1 night in Sep 2021
Response from Aisling on 9 Sept 2021
Hi Sam Many thanks for taking the time to post your review. Can I ask if there was anything in particular that you were not satisfied with? Looking forward to hearing from you. Kindest Regards Aisling Kearns Front Office Manager

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location ideal
Hotel good location for shopping, bars & restaurants. Room was too hot during nigh & found air conditioning difficult to operate. Staff were very friendly & helpful however breakfast was very disappointing as not freshly cooked to order like it was when i stayed years ago & we received our toast when we had finished.
Stayed 1 night in Aug 2021

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good in the hotel
My 94 year old mam, my daughters and I stayed one night in the hotel. It all went really well. My mam's room was near the lift which was great. The room was big and clean. The staff were lovely and the food was good. It is also in a great location with a free car park.
Stayed 1 night in Jul 2021

8/10 Good

ADRIAN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel right in centre of town. We were upgraded to a beautiful room as we were celebrating a special occasion. Staff were very friendly and helpful. We'll be back again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jun 2021