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Reviews of The Millrace Hotel

3 out of 5
The Millrace Hotel
Carrigduff, Bunclody, Wexford

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 158 reviews" "
Rating 8 - Good. 49 out of 158 reviews" "
Rating 6 - Okay. 33 out of 158 reviews" "
Rating 4 - Poor. 18 out of 158 reviews" "
Rating 2 - Terrible. 7 out of 158 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This was the worst experience I have had in a hotel. The rooms were freezing cold no hot water in the morning and we had to leave our coats on while eating in the bar because it was so cold.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay
Checking in was quick and easy, room was fine, dinner was good shame breakfast was awful
Stayed 1 night in Mar 2018

2/10 Terrible

Diana, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We demanded out money back within 45 minutes
- Outside of Hotel Filthy first impression - Room wasn't ready as promised - Pint of Guinness was WARM that was ordered while waiting on room - Changed to Heineken to be told all 4 Taps were not working - Partner went to the toilet & came back & advised the tile was hanging down from the ceiling (health & safety both up to standards) - Requested WIFI code SIX times from bar staff as no signal whatsoever & needed to check on kids at home through WhatsApp - I myself went to the reception &was advised there was NO WIFI it was broke & they are still waiting on someone to fix it - Went to the Ladies bathroom and theu were filthy, out of all the toilet cubicles not ONE Square of toilet roll and three forks on the ground - can't say they were cleaned in a while I'm disgusted My mother's day night away was ruined I didn't even want to stay after going out to ask for toilet roll there was another couple with young kids demanding their money back also after only checking in less than an hour!!! Shocking Do Not Book Completely ruined my night away ended up coming home and not so much as an apology from them at the desk or did they look surprised when I asked for a refund
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
a bit disappointed
The hotel was beautifully decorated for Christmas and the lobby looked lovely. The staff were more than pleasant and helpful BUT there was no hot water in the shower – this was a major shock and inconvenience.There was only one hand towel in the room although there were two bath towels The television did not work (despite valiant efforts by the woman on duty that night), nor did the televisions in several other rooms work. One had to goo the reception desk to get the wifi code because the one given over the phone from reception did not work. The receptionist then input the correct wifi code and explained that the codes had to continually change for security reasons (school children in the lobby). The fruit salad at breakfast was utterly tasteless, the orange juice lacked any flavour, and the coffee was not very good. The brown bread was excellent while the Danish pastries were overcooked and over iced. The smoked salmon pieces looked like they were totally dried out. I told all of that to reception when leaving and was told that the general manager would phone me - a few weeks later, I have not heard a word. I'm very disappointed, for me and for exceptionally good staff.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were absolutely brilliant and couldn't be more helpful. Leisure facilities good.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I have stayed here several times over the years. Each time the staff are friendly and helpful, the rooms are comfortably and the food is delicious. I would highly recommend a staying here, it is one of the nicest hotels in the area. I would also recommend exploring all options before booking to ensure the best price.
Stayed 1 night in Nov 2017

8/10 Good

John, Halifax, UK

Liked: Cleanliness, staff & service, room comfort
One night stopover
Modern hotel but perhaps just a bit frayed round the edges, restaurant and bar area was really chilly - it was a very cold night but the rooms were warm and a really smart bathroom.
Stayed 1 night in Dec 2017

8/10 Good

Alan, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel close to where we needed to be.
A one night stopover on the way to Dublin airport. Large Hotel, and, in a modern way, quite grand. Room very comfortable and warm - it was very cold outside! The public areas were less warm though, especially the bar area. Food ok in the restaurant with nice staff.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again
Cold hotel, very noisy stayed on level 1 band and music very loud. Heating wouldn't work. Electricity broke in our room so got moved for second night to two single beds even though paid for a double room. No remote for tv and then when we got one tv only had 1 station. Heating wouldn't work in second room. Food was okay but will not be back.
Stayed 2 nights in Sep 2017

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Excellent value for B&B, food was good and served really quickly. Room was very clean and comfy. I haven't any complaints about this hotel but I noticed the fabric seats in the bar were absolutely filthy and do need replaced. Staff were very friendly. Nothing really to see in Bunclody but we used it as a base to explore the wider Wexford area. Would definitely recommend for value.
Stayed 1 night in Sep 2017

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Milrace or Disgrace?
The staff of the hotel was wonderful however the facility was AWFUL! Our first room reeked of smoke and was supposed to be a non smoking room. The TV never worked beyond 1 channel the entire stay. Breakfast was awful. The toilet did not work consistently, the seat was not connected properly. It is a real shame that such a wonderful town has a hotel that the owner does not care about. I feel horrible for the staff, they are constantly yelled at by people staying at the hotel with very limited options as to what they could do because the owner gives them no resources.
Stayed 2 nights in Aug 2017

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Stayed here for 3 nights. The hotel itself was quite run down, you can tell nobody really cares about it anymore. Chairs/couches in the bar area were old & dirty, food was terrible in the restaurant..over cooked steak, undercooked veg, poor breakfast buffet..facilities in the room were bad and cleaners didn't replace dirty glasses/change sheets, the leisure centre changing rooms & facilities were filthy and not taken care of, some staff were quite incompetent (took 2 different members and a phone call to figure out what time check-out was when I asked) The overall feeling is that the hotel needs a bit of love (& cash) put into it. I'd imagine it was a great place 10 years ago however I wouldn't be in a rush back.
Stayed 3 nights in Jul 2017

8/10 Good

Brian , Cowdenbeath Fife Scotland

Liked: Staff & service
Disliked: Room comfort
Nice hotel
we only stayed for 4 days and went to a wedding out with the area the hotel had plenty parking with an over flow area at the rear.
Stayed 4 nights in Jul 2017

8/10 Good

derek

Liked: Cleanliness, staff & service, room comfort
very good stay but had a very good steak night on Monday night still was advertised outside on Tuesday evening told girl they did not bother to change sign not major but anyone travelling by would have thought it was still on on Tuesday night
Stayed 2 nights in Jul 2017

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2017

6/10 Okay

Mairead

Disliked: Cleanliness, staff & service, room comfort
Improvements needed
Bar and restaurant needs to be deep cleaned. Lack of towels in bedroom when asked for some took ages to get no spoons with tea coffee facilities. There spa was lovely therapist was amazing only fault the relaxing room could be darker
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor technology and problems with keys
Lift wasn't working for 2 days Key cards had to be replaced 5 times in 3 days and had to run up and down stairs to get replacements. WiFi only lasted 24 hours and had to get a new code everyday to re register. limited channels on TV Overall thought it had gone downhill from previous stay 5 years ago. Probably wouldn't go back.
Stayed 4 nights in Jul 2017

8/10 Good

Malcolm, Long Buckby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location on main route
The Night Porter was fantastic! Despite a midnight check-in he kept the bar open and was so helpful! Even a jug of iced water at bedtime was no trouble. Breakfast was tasty and the buffet was well maintained, value for money on Expedia - highly recommended!
Stayed 1 night in Jul 2017

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substandard. Lift was broken which was. A huge issue for me as I had a foot injury
Stayed 1 night in Jul 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
We have stayed in the Millrace Hotel before so we were familiar with the hotel. The fact we went back is a good sign isn't it. We booked through hotels.com and for just under €190.00 for two nights including breakfast and the use of the pool and jacuzzi, we felt is was great value. That is from Friday to Sunday. We did not eat in the restaurant, other than for breakfast, because we had looked at the Saturday evening menu and apart from eating dinner before seven, we decided it was a bit pricey for us. Ever other night they have a specially priced menu so it's worth considering other nights for dinner. We will go back again because it's a welcoming hotel and the staff are great. Would we recommend it without a doubt and from Dublin it's only a 75 minute drive away. The Millrace is ace.
Stayed 2 nights in Jun 2017

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in decline; standards generally very poor.
Stayed 1 night in Jun 2017

10/10 Excellent

Shaunai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time to stay here and I couldn't recommend it enough ! Was amazing staff are so friendly
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay with the xcellent staff
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay - this hotel is clean, quiet and comfortable but in need of a bit of TLC.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Very pleasant place to stay

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n/a

8/10 Good

Alan, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover between Dublin and Kilkenny
Hotel is a large relatively large one, the room was comfortable and the staff at the hotel were all very nice. Teriffic breakfast included in the price, very good value.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Millrace Hotel
I have been using this hotel and its facilities now for a number of years. The room was clean and comfortable although the carpet was stained ?with what. Staff friendly and breakfast great. However feel pool and gym definitely need a makeover. Decorating and new equipment required.

8/10 Good

Mand, tipperary

Liked: Staff & service, property conditions & facilities
We stayed here for two nights. Room was clean very basic. Our telly had only four channels and remote didn't work. Hotel staff got new remote for us but still only had four channels. Bar and restaurant was nice. We had the four course meal for two for 59Euro. Food was lovely and great value. Hotel bar staff were very friendly. Hotel is just an half an hour from carlow town.With the help of hotel staff my husband surprise me with a lovely bunch of fresh flowers that the hotel organise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Welcome apparent the second you walk in the door. Best hotel experience I ever had.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolute ball ! The staff were excellent, the food was excellent! Maybe a little disappointed in room standards. Overall, there could be no better value for money anywhere!

6/10 Okay

Not Provided

Disliked: Room comfort
Not my scene
Everything seemed to be broken or being fixed in the hotel and the same went for the surrounding area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Lovely hotel, very friendly staff, dinner was lovely only one problem the breakfast wasn't great food was a little tough and was like it was reheated or sitting there for ages even though we went for breakfast at 8:30

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wort a visit
nice hotel lovely location staff were friendly and helpful ,food in the hotel was very good, and good value for money , breakfast was excellent , hot buffet and a choice of cereal with tea coffee ect .overall the stay was very good , i would go back again .

8/10 Good

Maria

Liked: Staff & service, room comfort

10/10 Excellent

Mary patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Enjoyable relaxing stay weather good food good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
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6/10 Okay

Verified traveller

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient pleasent hotel
Very friendly staff fab food over all very pleasent break

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Very friendly staff.
All in all very good for the price we paid at a very good deal price. Shower and wifi superb. Bed comfortable but a bit firm for our taste. Our pet hate is 2 beds pushed together as 1. That centre seam is painful. TV... satellite!! ...only had 4 Irish channels. That's a bit weird for 4 star hotel. Would stay again though. Arrived at midnight and left at 9.30am, so didn't get to experience any other facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy
Lovely hotel very welcoming

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel ok bunclody itself is terrible
The hotel bedrooms need updating stains on throwover on bed a good bit of dust around stayed only 1 night but paid for 2 absolutely nothing in bunclody would never go back

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The front is excellent but the back is facing a 10 meter wall. Also, the noise of kitchen ventilation is incredible. Staff are wonderful and all other services are top quality.