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Reviews of Super 8 by Wyndham Wooster

2 out of 5
Super 8 by Wyndham Wooster
969 Timken Rd, Wooster, OH

Reviews

6.6
Rating 10 - Excellent. 43 out of 288 reviews" "
Rating 8 - Good. 88 out of 288 reviews" "
Rating 6 - Okay. 82 out of 288 reviews" "
Rating 4 - Poor. 42 out of 288 reviews" "
Rating 2 - Terrible. 33 out of 288 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from vic on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Faye

Travelled with family, Business traveller
There was food still in the fridge when we arrived and the television wasn’t working. The older lady at the desk had no answers. It was an overnight stay. Could have been a little better.
Stayed 1 night in Feb 2024
Response from vic on 4 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older but well maintained hotel, doesn't look like it's that nice from the outside but rooms are clean, beds comfortable and shower excellent pressure and temperature.
Stayed 2 nights in Nov 2023

6/10 Okay

Conrad

Stayed 3 nights in Oct 2023
Response from vic on 2 Dec 2023
Thank you for staying with us, we really appreciate your feedback!

2/10 Terrible

Julie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was sank in on one side, the microwave didnt work, the heater didn't work, the heat lamp in the bathroom didnt work (was told someone would come look at it and never did), and hair dryer didnt work.
Stayed 4 nights in Oct 2023

6/10 Okay

Giuseppe

Disliked: Property conditions & facilities
The surrounding area and parking lot were shabby
Stayed 2 nights in Oct 2023
Response from vic on 2 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Brian

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called my room phone and woke me up at 1am for there mess up and no cable or wifi
Stayed 1 night in Oct 2023
Response from vic on 2 Nov 2023
Thank you for your feedback. We will be addressing your concerns

6/10 Okay

Ray

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Badly needs update, no breakfast
Stayed 2 nights in Oct 2023
Response from vic on 2 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome!
Staff was wonderful and helpful!!! Props to them. Breakfast sucked!! Room was clean and in good shape. Need a heavier comforter though. Over all when put together it was Ok for the price.
Stayed 1 night in Oct 2023
Response from vic on 2 Nov 2023
Thank you for staying with us, we really appreciate yourfeedback.

10/10 Excellent

Jamon

Stayed 5 nights in Aug 2023
Response from vic on 19 Sept 2023
Thanks for staying with us. We appreciate your feedbac

10/10 Excellent

Jamon

Stayed 6 nights in Aug 2023
Response from vic on 12 Sept 2023
Thanks for staying with us. We really appreciate your feedback!

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instead of asking, clerk took pic of me throwing my trash. I spent two days there. Don’t throw your trash away. Leave your room a mess. That’s was a behind the back act that got caught. I left $10 for cleaner. Take a pic of that. Pissed me off
Stayed 2 nights in Aug 2023

8/10 Good

Clara

Stayed 1 night in Jul 2023
Response from vic on 1 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martha

Travelled with partner
Liked: Staff & service
It was very convenient to our event and downtown. Price was good. Breakfast could have had yogurt or eggs- a protein source.
Stayed 4 nights in Jul 2023
Response from vic on 24 Jul 2023
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from vic on 18 Jul 2023
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad as other reviews made it sound. Thin walls though but ither than that it was fine.
Stayed 2 nights in Jul 2023
Response from vic on 17 Jul 2023
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from vic on 17 Jul 2023
Thanks for staying with us. We really appreciate your feedback!

6/10 Okay

Aletha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need TLC before I'd stop again
the room smelled, the carpet seemed to be wet or dirty the bed was not comfortable location was nice and quiet.
Stayed 1 night in Jul 2023
Response from vic on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Raymond

Clean room, nice staff, and continental breakfast. Very reasonably priced.
Stayed 2 nights in Jul 2023
Response from vic on 5 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Swoop

Disliked: Cleanliness
It was unique in that there were skeavers all around and in the property......like an infestation. Sleep was difficult. So much so, that I stayed in a different hotel after the first night. Any review that claims this hotel is alright to stay in should be viewed with extreme skepticism. My advice? Do not stay here.
Stayed 2 nights in Jun 2023
Response from vic on 5 Jul 2023
Thanks for staying with us. We appreciate your feedback!I sincerely apologize for the problem you encountered during your stay.

4/10 Poor

Steven, Gurnee

Stayed 1 night in Jun 2023
Response from vic on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Stayed 1 night in May 2023
Response from vic on 10 Jun 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

vickie

Travelled with family
Liked: Staff & service
Very noisy, rooms were clean, has been updated. When someone else shut their door it was loud.
Stayed 2 nights in May 2023
Response from vic on 11 May 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from vic on 1 May 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jillian

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Just needed a place to sleep. This hotel served that purpose
Stayed 3 nights in Mar 2023
Response from vic on 30 Mar 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COFFEE
The only thing wrong was the fact they ran out of coffee
Stayed 2 nights in Jan 2023
Response from vic on 25 Jan 2023
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Alton

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel for the price. Could really use some remodeling bed was comfortable. Friendly staff. Room was mostly clean found some trash behind a bedside table.
Stayed 1 night in Jan 2023
Response from vic on 17 Jan 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
1. Upon arrival, one of the three rooms was not clean, we had to take another room. The room was different from what we reserved, it only had one bed. We asked about the price, they stated that there were the same price. 2. In the breakfast area, observe a couple mice running around.
Stayed 1 night in Nov 2022

4/10 Poor

Raziyeh

Business traveller
Disliked: Amenities, property conditions & facilities
The bathroom smelled bad. Very slow shower drain and very bad bathroom sink drain. Seemed to be clogged. The fridge was not clean. Also, there was no separator between freezer and refrigerator and my fruits got frozen while they were on the lower shelf.
Response from vic on 7 Nov 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Soft bed good enough for a good bites sleep
Stayed 1 night in Nov 2022
Response from vic on 6 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Needs some updating. Breakfast was barely there.
Stayed 3 nights in Sep 2022
Response from vic on 29 Sept 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff but that’s about it! The room was better but with strong cigarette smoke present although it was non-smoking. Did not have room service for five nights. The waffle mixture was too watery and I did not patronize their breakfast; Bob Evans became the alternative choice. At the end of the day, I paid for what I earned: 2 STAR status!
Stayed 5 nights in Aug 2022
Response from vic on 28 Aug 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

jessie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was run down!! The inside hallway had building supplies over it. The outside of the building had cars that had 2 flat tires and the outside trash cans were overflowing!! Will not stay here again! The only good thing was the front desk help the night we checked in.
Stayed 1 night in Aug 2022
Response from vic on 15 Aug 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marcia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
May be the last time I stay here
Very comfortable but had trouble with tv remote because of bad batteries and sink stopper was broken; both issues very annoying. Several spiders and webs on wall near ceiling. Additionally, the area around motel has gone downhill and much junkier than it used to be. Very disappointing, creepy and unfriendly looking area.
Stayed 1 night in Aug 2022
Response from vic on 9 Aug 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christopher, Rockvale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was about 40 minute drive from the pro football hall of fame, free breakfast, and not too expensive
Stayed 1 night in Aug 2022
Response from vic on 9 Aug 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kim

Go elsewhere
Outside of building was awful. The breakfast was inedible. Tried to refund the stay to go elsewhere but couldnt. Room was relatively clean. Bed was comfy.
Stayed 1 night in Jul 2022
Response from vic on 4 Aug 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I choose this hotel based on needing a nearby location. I was not very familiar with the area and did not realize the type of clientele that would be staying there. The room itself was fine. It was fine for what I needed, which was simply a place to sleep for the night. But I have to say if I had seen some of the people coming out of those rooms the next morning I would have turned around and left immediately! There was a couple yelling and screaming at each other in one room along with other strange things. It was certainly an experience!
Stayed 1 night in Jul 2022
Response from vic on 2 Aug 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was clean and fairly new. It was OK. The property however was filthy. I would not recommend
Stayed 1 night in Jul 2022
Response from vic on 2 Aug 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

alice

Disliked: Property conditions & facilities, room comfort
Needs plenty of work to uodate
Stayed 1 night in Jul 2022
Response from vic on 1 Aug 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susan

Liked: Cleanliness
People were nice. Fast. Room itself was good. Bathroom was very small. Toilet paper stuck me in the side when I had to go. Had to move it. Parking lot is in need of repairs. Course when you look at the outside and then go in your room it is a good surprise.
Stayed 2 nights in Jul 2022
Response from vic on 25 Jul 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was an inexpensive hotel. I expected the rooms to not be nice, but mine was very clean, had a great TV, Air was perfect on a 90 degree day and the staff was very helpful. I wouldn't want my family to stay there, however. There was a homeless man in the parking lot. There is an old abandoned barn next door that looks scary. And there's a bar that uses the parking lot. The expletives coming from the speakers could be heard as I was walking to my room. I made sure I double locked it in case any of the drunks came by my room.
Stayed 1 night in Jul 2022
Response from vic on 25 Jul 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Amanda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is conveniently located off of highway 30. Beds/pillows were comfortable enough. However, located next to a loud bar. Bedding had cigarette burn holes and stains. Toilet had cigarette burn and we were in a non-smoking room. Remotes didn’t work to the television but which meant only one channel to watch. Bathroom had mold. Breakfast was cereal, toast, or waffles but not enough room for more than three people to be in that area. We got what we paid for. Needed a quick place to sleep for a few hours but I’d never come back and I’d certainly not bring family.
Stayed 1 night in Jul 2022
Response from vic on 25 Jul 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kyra

Travelled with partner
Liked: Staff & service
Nicer than last year when we stayed for the same music festival new bed and carpetting but our toilet did start spewing from the tank our last day when we would flush and charge 20$ for an extra hr of sleep but overrall fine
Stayed 4 nights in Jul 2022
Response from vic on 23 Jul 2022
Thanks for staying with us again. We appreciate your feedback!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I will definitely recommend and if the opportunity comes, I will stay there again
Stayed 2 nights in Jul 2022
Response from vic on 19 Jul 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CHAD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to bad overall !!
Could use a little upgrading but that usually comes in time. Bed was comfortable and decent hot water for shower.
Stayed 1 night in Jul 2022
Response from vic on 19 Jul 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
Could use a good cleaning. And updating
Stayed 2 nights in Jul 2022
Response from vic on 19 Jul 2022
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022
Response from vic on 30 Jun 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carolyn, Harpursville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable, the service was friendly, a simple breakfast was provided. It was the level we had paid for. Nothing special or above and beyond, but we got what we paid for, what we wanted/needed.
Stayed 1 night in Jun 2022
Response from vic on 22 Jun 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Towels were dirty sheets stained no fitted sheet lights didn’t work mice running around
Stayed 1 night in Jun 2022
Response from vic on 18 Jun 2022
Thank you for expressing the problems you encountered during your stay. We sincerely apologize for the substandard conditions of your room.