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Reviews of King Town Hotel

2.5 out of 5
King Town Hotel
No.60, Gongzheng Rd., Luodong, Yilan County

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 147 reviews" "
Rating 8 - Good. 55 out of 147 reviews" "
Rating 6 - Okay. 52 out of 147 reviews" "
Rating 4 - Poor. 12 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 金城客棧小幫手 on 30 Jan 2020
感謝您的寶貴意見,並期待仍有機會能再次會您服務。 謝謝您,下次要再來宜蘭玩喔! Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Choon Hwee

Liked: Cleanliness, staff & service, room comfort
Great for family in town area
The entrance of the hotel was not notice, as it have a small ally to get there. But the great thing they have a private carpark. And friendly front desk. The look on the outside is very old, but the room are still acceptable. It is walking distance to night market, about 10 min.
Stayed 1 night in Dec 2018
Response from 金城小幫手 on 26 Dec 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! :)

8/10 Good

Goh

Old inn but clean . Decent local dishes for breakfast
Stayed 1 night in Nov 2018
Response from 金城小幫手 on 28 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
This was a nice hotel that was very clean and convenient. The staff some a little English and was very helpful even though they didn't speak the best English. It's a bit old, but the hotel was very nice
Stayed 2 nights in May 2018
Response from 金城小幫手 on 4 Jun 2018
您的讚美與支持是我們繼續努力的動力,謝謝您,下次要再來宜蘭玩喔 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Greg, Qionglin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just OK
If you are after good Wi-Fi, an adult-sized bath, a Western breakfast, a good-sized room, and English-language TV channels, this hotel does not offer them. If you want a convenient location then it's definitely a fine choice.
Stayed 2 nights in Apr 2018
Response from 金城客棧小幫手 on 7 Apr 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good Location
Stayed 1 night in Feb 2018
Response from 金城客棧小幫手 on 19 Feb 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

The McCafferys, Alberta, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Good for a one night stay. Convenient location.
Just minutes away from scooter/car rentals, train/bus station, and night market. Hotel carpet, bathroom tiles and tub needs replacement. Otherwise the room is comfortable and bedding are clean. I left money laying around not expecting room service and the staff did a great job cleaning up after us. Reception staff are welcoming and speaks English.
Stayed 2 nights in May 2017

6/10 Okay

Han, Singapore

Liked: Staff & service
Staff is welcoming and warm. Room condition is good and clean. Had difficulty to locate the hotel as the entrance is not obvious.

8/10 Good

Wei

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Near the night market
The air conditioner doesn't seem to be working.

6/10 Okay

YA HUA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Klear, Singapore

Liked: Staff & service
Overall a pleasant stay
The furnishings of the hotel were slightly old but it is to be expected for the price. However, the rooms were fine and had all the essentials. The staff were friendly and approachable, answering any questions you may have and even providing information on places to visit. One thing the hotel could work on is the security. Guests had to deposit the room key when leaving the hotel during the day and collect it upon return to the hotel at night. However, the receptionist did not verify our personal details before giving us the room key. The hotel should verify the guest details before handing back the key.

8/10 Good

Stuart, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near Loudong Train Station
The rooms were really small, but suitable. The hotel staff was nice and the hotel was a short, short walk from the train station (front station)

8/10 Good

Molly, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near train station
Rooms were small, but comfortable. Beds were a little hard.

10/10 Excellent

Taoguawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Nov 2023

10/10 Excellent

Etsuro

good hotel
Stayed 1 night in Oct 2023

10/10 Excellent

HSIU YING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Hiroyuki

Liked: Staff & service, amenities
羅東駅を出て通りの左側ですが、横道(駐車場)を入って裏にあるので、ホテルの建物は通りから見えません。看板ゲートを見落とさないように。うっかり通り過ぎました。 ホテル自体は古いので値段なりですが駅からの近さは便利です。駅反対側のバスターミナルへもすぐ行けます。宿の朝食はやってないとのことでした。 羅東夜市へも徒歩10分以内です。 宿近くにコンビニもあります。
Stayed 1 night in Aug 2023

10/10 Excellent

JUI CHI

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高 會考慮再次入住
房間乾淨簡單 離羅東夜市步行超近 服務人員親切有禮 又有附停車位非常方便 但是只有六個唷 剛開始進房間會有一點霉味, 但冷氣開一陣子後就好了。
Stayed 2 nights in Mar 2021

10/10 Excellent

Chiahung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安靜、清潔
Stayed 1 night in Feb 2021

8/10 Good

Shibeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利。
Stayed 1 night in Nov 2020

8/10 Good

chiahung

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
地點很方便,羅東車站走出來就到了。旅館內部老久,尤其衛浴和床都很老舊,房間內有淡淡的清潔過的那種KTV菸味。
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

YU HUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Tsungta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值還可以
整體還ok,旺日車位難尋
Stayed 1 night in Jul 2020
Response from 金城客棧 on 1 Oct 2020
親愛的貴賓您好: 感謝您選擇金城客棧休憩,為了提供您更好的住宿品質,您的寶貴建議是我們持續成長的動力並誠摯感謝您的光臨!

8/10 Good

Shengxiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平版不小心遺忘在飯店,服務人員還是將其妥善收好,讓我們安心繼續未完行程,回程時再過去取回,很讓人安心的團隊
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
位置好,價位合理。 停車位多些就更好了!
Stayed 1 night in Nov 2019
Response from 金城客棧小幫手 on 17 Dec 2019
親愛的顧客您好,我們非常重視您的寶貴意見,並期待仍有機會能再次會您服務。謝謝您,下次要再來宜蘭玩喔!

6/10 Okay

Jia-ying

Disliked: Cleanliness
Stayed 1 night in Oct 2019
Response from 金城客棧小幫手 on 21 Nov 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Lee Ping

Disliked: Room comfort
Stayed 1 night in Oct 2019
Response from 金城客棧小幫手 on 21 Nov 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Minyi

Liked: Cleanliness, staff & service, property conditions & facilities
餐點提供內容不佳,食物吃完未再補充。
Stayed 2 nights in Jul 2019
Response from 金城小幫手 on 1 Aug 2019
親愛的顧客您好,我們非常重視您的寶貴意見。餐點標示只分素食及葷食 ,其他都是交由廚娘當日一手包辦的無菜單料理,如果不清楚當下菜色,可直接與廚娘做溝通,食物吃完未再補充,也許是當下沒注意到,本飯店感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from 金城客棧小幫手 on 17 Jul 2019
感謝您的寶貴意見,並期待仍有機會能再次會您服務。 謝謝您,下次要再來宜蘭玩喔!

10/10 Excellent

Shih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from 金城客棧小幫手 on 1 Jul 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
價格算便宜,設施不算太差,普通
Stayed 1 night in Apr 2019
Response from 金城客棧小幫手 on 3 May 2019
期待有機會能再次會您服務。 謝謝您,下次要再來宜蘭玩喔!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from 金城客棧小幫手 on 8 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

TING HUA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from 金城小幫手 on 4 Mar 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from 金城客棧小幫手 on 2 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist Arranged pick up next destination , very nice
Stayed 3 nights in Jan 2019
Response from 金城客棧小幫手 on 7 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

YA-SIN

Stayed 2 nights in Jan 2019
Response from 金城客棧小幫手 on 25 Jan 2019
感謝您入住本飯店,並期待仍有機會能再次會您服務。

6/10 Okay

Verified traveller

Disliked: Cleanliness
整體住宿品質還算一般,入住時服務人員有點昏頭,未先確認我們是否已付款,請我們要先去印收據才可以補助,搞得我們霧煞煞,進房時發現從廁所入口至門口有清掃廁所時濕濕的腳印,廁所雖然乾淨但也都是濕的,房間整體都算乾淨,希望廁所以後能夠拖乾就好了.
Stayed 1 night in Dec 2018
Response from 金城小幫手 on 1 Jan 2019
不好意思 因為您們是網路訂房 到現場才告知我們需申請補助,所以這個部分必須再一次做確認 謝謝 廁所地板還未及時乾,由於暖冬補助11.12月已到尾聲,房間很多來不及打掃在時間內完畢,相信我們房務人員也已經盡力,希望能體諒一下我們房務人員。感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from 金城小幫手 on 26 Sept 2018
您的讚美與支持是我們繼續努力的動力,謝謝您,下次要再來宜蘭玩喔 :) Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Wang pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from 金城小幫手 on 31 Aug 2018
感謝您的寶貴意見,並期待仍有機會能再次會您服務,謝謝您。

8/10 Good

chih-hsun

乾淨
普普
Stayed 1 night in Jul 2018
Response from 金城小幫手 on 31 Aug 2018
感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
老式旅館
5-6年前住過一次該旅館,當時雖是老式旅館的裝潢,但是印象良好,此次訂房優先就選擇該旅館,且看圖片重新裝潢過的樣子,就下訂了,但是完全超出預期...居住品質普普,再次訂購的可能性不高
Stayed 1 night in Jul 2018
Response from 金城小幫手 on 29 Aug 2018
感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢實惠,值得入住
位於羅東車站前站不遠處,距離羅東夜市很近,價錢實惠,值得入住
Stayed 1 night in Mar 2018
Response from 金城小幫手 on 3 Aug 2018
您的讚美與支持是我們繼續努力的動力,謝謝您,下次要再來宜蘭玩喔

4/10 Poor

Jessy

Disliked: Staff & service, property conditions & facilities, room comfort
電視沒有第四台!很傻眼
Stayed 2 nights in May 2018
Response from 金城小幫手 on 18 Jun 2018
感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。

10/10 Excellent

PEI SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒壓又溫馨的住宿好地方
地理位置方便,房間舒適度不錯佈置溫馨。早上還可以在櫃檯跟超萌小狗狗們玩
Stayed 2 nights in Jun 2018
Response from 金城小幫手 on 10 Jun 2018
致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。您的讚美與支持是我們繼續努力的動力,謝謝您,下次要再來宜蘭玩喔 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Yi yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
離車站近 夜市也不遠 周圍環境機能方便 冷氣夠冷。有浴缸可泡澡 但是車位不多 隔音不算好 不建議對住宿品質高要求的人入住
Stayed 2 nights in Jun 2018
Response from 金城小幫手 on 8 Jun 2018
感謝您對金城的建議,我們一定在此改進,謝謝給予我們指教,感恩。