4 Star Hotels in Dharampur, Kasauli

"Convenience"

"Front desk girl could be more professional and polite. If they ask for “2nd ID”, it means another id of same person and not the other person. Could have simply asked for ID of other guest and not try to show arrogance."

"Very good Property with good staff and amenities."

"It was okay experience "

"Location "

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"1. I had confirmed room booking. Reception said that rooms are not available. Room given had heavy odour of smoke. 2. Wifi was not operational. "

"I stayed with my family at the executive suite. The staff were all very helpful and always willing and eager to help. (e.g. Taking luggage to and from the room the staff insisted to leave it to them which was very nice service , room service to make up beds in the evening were fast and efficient, IT problems with TV quickly rectified, staff left plenty of water bottles when visiting the room without being asked). The beds were comfortable and the room AC excellent at controlling room...

"Staffs were great- excellent communication, prompt and competent. They really nailed customer service. The property was great with many facilities like pool table, archery range, live music and rooftop cafe. They can improve on selection of drinks (not many choices). One thing they should immediately pay attention to and rectify is safety. The outdoor area had glass boundary wall with steel hand rails. The bolts were missing and the and the rails looked unsafe. Guests should never touch them...

"The views from the property are incredible. The breakfast is great. The other meals are great. Service is great too. Only two things I did not like: ONE: There was a very low wifi signal in the room and I would not recommend the hotel to anyone who needs to work and as cell phone signals at the property are low too. TWO: The bathroom exhaust did not fundtion. So the smell remained in the bathroom for a LONG time."

"Hotel is dead zone area you could find anything near by . Hotel didn’t have avi kind of soda . zero stars "

"Great clean hotel specially for NRI standards, Love the hospitality vibes and surroundings are calm, quiet, parking is easy. Staff is ok, Had a bit of confusion on third guest but owner himself stepped in to put the matter to justice. Rooftop area is impressive, enough staff to listen to your needs, everything is elegant, stylist and cleaning parameters is top class, Not a pinch of dirt anywhere. I personally like the twin bed set up is cute. Would highly recommend this hotel, owner himself is...

"The staff were highly unprofessional and started to ask for unnecessary money after checkout On questioning they threatened me that they will call cops if i do not pay. I ended up paying because cops were there and that was poor service"

"Overall the experience was good "

"We had a short vacation at the resort and the place is really awesome with lush green hills @ 360 degrees of the location. The approach to the location is little harsh and I recommend all to talk to hotel staff for the directions before your trip or a small Hint ( Use Nahan Road to reach the location). Hospitality was really good and a thanks note to Tamanna for making our travel convenient during the stay. "

"A beautiful bedroom.Clean and with quality linen. We ate in the restaurant and the food was tasty. We had a last minute transport problem .A kind lady on reception assisted us and translated with the driver.She found a solution to the problem.She saved the day! "

"Hopeless and disgusting experience. Staff is unfriendly and lousy. Checkin time is 2 PM which is quite late considering that checkout time is 12 pm. The rooms were not ready till 2.45 pm. Highly unprofessional and non-responsive staff least bothered about guests. Location is not easy to reach with bad approach road of 2 kms and there is no support from rude staff. Site gives almost zero scenic views unlike claimed in the photographs..Just concrete structures on different floors. DONOT be...

"I loved The Fort, it had enough amenities to match its style, what a beautiful property, if you love history you will love the Fort, the staff are lovely, so friendly, so helpful, the surrounding shops are full of lovely people too. The 4 poster bed I had was the most comfortable bed I ever slept in, they don't make them like that anymore. The food was so tasty too, Im going to go back thats for sure! Excellent value for money too, i thought they were joking when I got my bill :D "