View from room

Reviews of Al Alamein Hotel

5 out of 5
Al Alamein Hotel
Kilo 129, Matrouh Road, Sidi Abd El Rahman, El Alamein, Matrouh

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 80 reviews" "
Rating 8 - Good. 11 out of 80 reviews" "
Rating 6 - Okay. 3 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aqsa

Liked: Cleanliness, staff & service, property conditions & facilities
WOW! This stay was an absolute amazing experience. ALL the staff had the best hospitality and service. I could not fault it at all. Everything including the food and hookah was all 10/10. Would definitely go back
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have ever been to, and I have been through alot.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach and superb view from the spacious terrace in the room.
Response from Tamer Khedr on 6 Jan 2023
Dear Mr. Mohamed,Greetings from Al Alamein HotelFirst and foremost we would like to thank you for rating your recent stay at our hotel and are delighted to read that we were able to match your expectations. our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely YoursTamer KhedrGeneral Manager

10/10 Excellent

Dalia

Stayed 1 night in Nov 2022
Response from Tamer Khedr on 4 Jan 2023
Dear Ms. Dalia,Greetings from Al Alamein HotelFirst and foremost we would like to thank you for rating your recent visit to our hotel and are delighted to read that we were able to match your expectations. our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely YoursTamer KhedrGeneral Manager

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are so happy to find this charming resort on the Mediterranean in Egypt. The beach is amazing with white sand and turquoise water. The hospitality of the entire staff is matchless. Room was fantastic, right on the water with nice large terrace to enjoy the view. Food in the restaurants has been always great. The experience has been excellent from the moment we walked in until we left. Special thanks to Mohanad (Front desk), Chef Wael and his great dishes, Amr (main restaurant) and Ahmed (housekeeping) We are definitely clients for life in this little paradise. Thanks to great management and wonderful staff to make our experience such an unforgettable one. See you all soon!
Stayed 3 nights in Oct 2022
Response from Tamer Khedr on 27 Oct 2022
Dear our valued guest Mr. George,Greetings from Al Alamein HotelWe always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us.Thank you for your lovely comments regarding our beach, rooms and the food. But most importantly is the provided services by our staff met your expectations.Thank you for your kind words towards our staff, especially Mohaned, Chef. Wael, Amr and Ahmed. We will not fail to share your compliments with them as we know it will be a great source of motivation to keep on going the extra mile.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Sincerely Yours,Tamer KhedrGeneral Manager

10/10 Excellent

Batool, san diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel! Not exaggerating, the best hotel I ever stayed in my whole life and I traveled quit bit. Excellent customer service especially Osama from concierge and Thahir from front desk who upgraded my room to sea view room for free, super clean, delicious food, and it’s decoration is wow! The beach service was great, crystal water, and golden sand. I highly recommend this hotel.
Stayed 1 night in Sep 2022
Response from Tamer Khedr on 28 Sept 2022
Dear our valued guest Ms. Batool,Greetings from Al Alamein HotelFirst and foremost we would like to thank you for choosing our hotel for your visit to the North Coast and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Al Alamein Hotel was an enjoyable one.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely yoursTamer Khedr General Manager

8/10 Good

Ahmed, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options limited Good quality mediocre Beach used to be much better now very rocky and lost sand needs fixing
Stayed 3 nights in Sep 2022
Response from Tamer Khedr on 28 Sept 2022
Dear our valued guest Mr. Ahmed,Greetings from Al Alamein HotelThank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.Please accept our sincere apology because we failed in meeting your dining experience in terms of variety. we already shared your feedback with the management team of the food and beverage and they are working on enhancing the food variety. Please allow to us to highlight that our talented Chefs are able to prepare any dish up to your preferences even the item is out of the menu.On the other hand, we are working on enhancing the beach and removing the rocks and we promise that the beach will be better soon.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely yoursTamer KhedrGeneral Manager

10/10 Excellent

Medhat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever so far
Stayed 2 nights in Sep 2022
Response from Tamer Khedr on 28 Sept 2022
Dear our valued guest Mr. Medhat,Greetings from Al Alamein HotelWe would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely yoursTamer KhedrGeneral Manager

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hotel! Highly recommend. 😄
Stayed 5 nights in Aug 2022
Response from Tamer Khedr on 28 Sept 2022
Dear our valued guest Ms. Celine,Greetings from Al Alamein HotelWe would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely yoursTamer KhedrGeneral Manager

8/10 Good

YASMIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful .. the staff were great and friendly .. Premier room was small and the price paid was too high..
Stayed 7 nights in Jul 2022
Response from Tamer Khedr on 26 Jul 2022
Dear our valued guest Ms. Yasmin, Greetings from Al Alamein Hotel Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay with us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are sincerely sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, for a future occasion we strongly recommend you to visit our website for all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We would like to thank you for making our hotel, your choice hotel for your stay at the North Coast, although we lament hearing your disappointment with our prices although we would like to take the opportunity to explain that these have been studied to offer the best value and in accordance with the prices applied by 5 star hotels in the same area. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely yours, Tamer Khedr General Manager

10/10 Excellent

Talal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have visited
Stayed 4 nights in Jun 2022
Response from We are thrilled you enjoyed your recent stay with on 26 Jul 2022
Dear our valued guest Mr. Talal, Greetings from Al Alamein Hotel Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the best hotels you stayed at is certainly high praise. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely yours, Tamer Khedr General Manager

10/10 Excellent

abdulaziz, Riyadh

Stayed 1 night in Jun 2022

10/10 Excellent

abdulaziz, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful The food good and the beach ok
Stayed 1 night in Jun 2022
Response from Tamer Khedr on 26 Jul 2022
Dear our valued guest Mr. Abdulaziz, Greetings from Al Alamein Hotel Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay. Our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very delighted to read that we succeeded in meeting your expectations regarding to food quality and the beach. We look forward to welcoming you back again very soon. Sincerely yours, Tamer Khedr General Manager

10/10 Excellent

Hania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love everything about the hotel , the location , the staff ..and the view ..the whole experience is a dream The only negative comment I have was about the late check in at 3pm ..we arrived at 12:30! ..however we sat by the beach and it turned out okay at the end
Stayed 1 night in Jun 2022
Response from Tamer Khedr on 26 Jul 2022
Dear our valued guest Ms. Hania, Greetings from Al Alamein Hotel First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that you loved everything about the hotel, location, the view and we were able to match your expectations. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We want to apologize for not being able to satisfy your needs regarding the early check-in, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. we would like to highlight that the agreed check-in time is 3:00 PM and we are happy to grant early check-in when it is requested by our valued guests depend on the availability and the occupancy rate. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely yours, Tamer Khedr General Manager

10/10 Excellent

Jumana, Encino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the top hotels worldwide. Beautiful sandy beaches, amenities, friendly staff , fine finishes and views. Definitely a memorable vacation. Thanks to Shrouk and Metwally for the extra care they provided to us. Definitely highly recommend. Sameh and Jumana Khalil
Stayed 3 nights in May 2022
Response from Tamer Khedr on 26 Jul 2022
Dear our valued guests Mr and Mrs. Khalil, Greetings from Al Alamein Hotel Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the top hotels you stayed at worldwide is certainly high praise. We are thrilled that you have enjoyed your stay among us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We will not fail to share your compliments with the entire team especially with our colleagues Shrouk and Metwally as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely yours, Tamer Khedr General Manager

6/10 Okay

Mohamed

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2022

8/10 Good

Faheem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property decor is super modern, food is world-class, cleanness and service is worthy of 7 star ratings beach n water are out of this world wear pool shoes shore is a bit rocky and not soft on the feet. On going maintenance of pool and consistently broken ATM machine was disappointing but least of many guests worries and a nearby pool at their sister hotel was available with hotel golf cart transportation.
Stayed 2 nights in May 2022

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 3 nights in May 2022

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Tamer Khedr on 3 Jun 2022
Dear our valued guest ttaher2022, Greetings from Al Alamein Hotel We would like to thank you for taking the time to share your recent stay experience. We are delighted to read that we were able to match your expectations. It has been a pleasure for us to receive and we look forward to serving you again soon. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

MOSTAFA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel @ North Coast
nothing more than amazing accommodation ,everything was great and smooth, Thanks to all the staff Habah , Maryam, Wail , Tamer, Mohamed Thanks from my family. we will back soon inshallah.
Stayed 2 nights in May 2022
Response from Tamer Khedr on 6 May 2022
Dear our valued guest Mr. Mostafa, Greetings from Al Alamein Hotel First and foremost we would like to thank you for choosing our hotel for your visit to the North Coast and very delighted to read that you enjoyed your stay among us. Will not fail to share your compliments with the entire team especially with our colleagues Habah, Maryam, Wail ,Tamer, Mohamed as we know it will be a great source of motivation to keep on going the extra mile. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

MOSTAFA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation 💯
nothing more than amazing accommodation ,everything was great and smooth, Thanks to all the staff Habah , Maryam, Wail , Tamer, Mohamed, Thanks from my family. we will back soon inshallah.
Stayed 2 nights in May 2022
Response from Tamer Khedr on 6 May 2022
Dear our valued guest Mr. Mostafa, Greetings from Al Alamein Hotel First and foremost we would like to thank you for choosing our hotel for your visit to the North Coast and very delighted to read that you enjoyed your stay among us. Will not fail to share your compliments with the entire team especially with our colleagues Heba Maryam, Wail ,Tamer and Mohamed as we know it will be a great source of motivation to keep on going the extra mile. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Olivier-Laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort , great renovation . The place is spotless , food is excellent , staff attentive and friendly. Management is present and visible.from the General manager , the Maintenance , the fb these people are present and available. Just perfect
Stayed 2 nights in Apr 2022
Response from Tamer Khedr on 16 Apr 2022
Dear our valued guest Mr. Laurent, Greetings from Al Alamein Hotel Firstly, we would like to thank you for choosing our hotel for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we succeeded in meeting all your holiday needs and wishes. We will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely yours, Tamer Khedr General Manager

10/10 Excellent

Corey John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very clean and comfortable.
Stayed 1 night in Oct 2021
Response from Tamer Khedr on 24 Oct 2021
Dear our valued guest Mr. John, Greetings from Al Alamein Hotel Firstly, we would like to thank you for choosing our hotel for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we succeeded in meeting all your holiday needs and wishes. We look forward to your next visit. Sincerely yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Sep 2021
Response from Tamer Khedr on 3 Oct 2021
Dear our valued guest Mr. Fahad, Greetings from Al Alamein Hotel First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best relaxing experience in a very modern clean and friendly environment.
Stayed 2 nights in May 2021
Response from Tamer Khedr on 18 Jul 2021
Dear our valued guest Greetings from Al Alamein Hotel We would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We look forward to your next visit. Sincerely Yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Tamer Khedr on 27 May 2021
Dear our valued guest Ms. Karin, Greetings from Al Alamein Hotel We would like to thank you for sharing your recent stay experience at our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Classy Hotel, loved the stay, the atmosphere, service and homey feeling in a 5 star hotel was very enjoyable. The pictures of previous generation stars is a nice touch. Its directly on the sea, and the view is amazing, nice gym and pool, though water was cold. Dinner and breakfast were superb...
Stayed 1 night in Mar 2021
Response from Tamer Khedr on 10 Mar 2021
Dear our valued guest, Greetings from Al Alamein Hotel Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely Yours Tamer Khedr Al Alamein Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Clean Beach , Good Customer Service , Small Room
Stayed 2 nights in Oct 2020
Response from Tamer Khedr on 24 Oct 2020
Dear our valued guest, Greetings from Al Alamein Hotel Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that you enjoyed your stay with us . But more importantly is the provided services by our staff met your expectations. We are sincerely sorry to read your dissatisfaction with the size of your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, rooms with sea views are usually rooms of a higher category than standard rooms, for a future occasion we strongly recommend you to visit our website for all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours Sincerely, Tamer Khedr Al Alamein Hotel

8/10 Good

Mikhail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Tamer Khedr on 11 Oct 2020
Dear Mr. Mikhail, Greetings from Al Alamein Hotel Thank you so much for taking the time to rate your experience here on Expedia. My self and the entire team are looking forward to your next visit to exceed your expectations. Sincerely Yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Zaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. The stuff as well are very helpful and willing to do what it takes in order to make you feel satisfied by all means.
Stayed 2 nights in Oct 2020
Response from Tamer Khedr on 7 Oct 2020
Dear our valued guest Mr. Zaki, Greetings from Al Alamein Hotel Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Yours, Tamer Khedr Al Alamein Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Tamer Khedr on 4 Oct 2020
Dear our valued guest Greetings from Al Alamein Hotel Thank you for the time you took out of your day to share your experience regarding your recent stay in our hotel. We would like to learn more about your experience so we can enhance our provided service. We appreciate to send to us more details about your experience to our quality team. It is our hope that you will give us the opportunity to better serve you in the future. Sincerely Yours, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Amgad, Cairo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, amenities are good, staff are friendly and respectful, food and beverage are good and tasty but not a lot of variâtes, water sports are good and several choices, the beac is nice and well kept, all in all excellent choice to spend a nice time in North coast
Stayed 2 nights in Sep 2020
Response from Tamer Khedr on 20 Sept 2020
Dear Our valued Guest Mr. Amgad, Greetings from Al Alamein Hotel, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Al Alamein hotel and are delighted to read that we were able to match your holiday expectations. We are so delighted to learn that we succeeded in meeting your expectations in amenities, food and beverage quality, water sports and the beach. But more importantly is the provided services by out staff met your expectations. Please accept our apology because we failed in meeting your expectations in food variety. We delivered your feedback to our management of food and beverage to rectify. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Tamer Khedr Al Alamein Hotel

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
It was Amazing, Everything was very very great 😍 Well organaized and rooms very clean.
Stayed 3 nights in Sep 2020
Response from Tamer Khedr on 20 Sept 2020
Dear Our valued Guest Mr. Ahmed, Greetings from Al Alamein Hotel, We would like to thank you for the lovely review you shared following your recent visit to our Al Alamein hotel and are delighted to read that we were able to match your holiday expectations. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Tamer Khedr Al Alamein Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2020
Response from Tamer Khedr on 12 Sept 2020
Dear our valued guest, Greetings from Al Alamein Hotel, We would like to thank you for taking the time to share your experience here on Expedia and we are delighted to learn that we were able to match your holiday expectations. we look forward to serving you again soon. Yours Sincerely, Tamer Khedr Al Alamein Hotel

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing Stay Really a five star experience. The suite was really good with two terrace on The Mediterranean Turquoise bay.The staff was really helpful, friendly and professional.
Stayed 2 nights in Aug 2020
Response from Tamer Khedr on 13 Aug 2020
Dear our valued guest Mr. Mohamed, Greetings from Al Alamein Hotel We would like to thank you for choosing Al Alamein Hotel to spend your vacation. We are so delighted to read a wonderful review from satisfied guests like yourself. But more importantly is the provided services by our staff met your expectations. We will have the pleasure of welcoming you back to Al Alamein Hotel in the near future. Sincerely Yours, Tamer Khedr Al Alamein Hotel

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Amazing location,heaven, Hotel is unique.Stuff r nt friendly especially front desk they need to get well trained.hotel was under renovation for the entire stay especially infront occupied rooms 😡.room wasn’t clean &i had to spend 2h cleaning wz wipes since i lost trust in proper sterilization, they don’t change bed sheets for 5 days where i asked. On our checking out which was extended by v professional hotel manager Christiana, I called the bellman exactly on the agreed checking out time to collect the bags, 10 minutes later the front desk called and said” hello aren’t you suppose to check out now” I said yes and I called the bellman to collect the bags” he said plz “MAKE IT QUICKlY TO AVOID EXTRA CHARGES” i said i am just telling you i called and am waiting the bellman. I don’t understand really why front stuff insisted to give me hard time. The most rude incident; my 15 years old daughter who were staying in house next to the hotel, wasn’t allowed to enter the hotel to drop me sth& treated in an unacceptable way again from the frontline, who claimed only 2 people r allowed to stay in z hotel for health measurements, ALTHOUGH z hotel was full of workers who are renovating the hotel all day long who r really exceeding # of guests by far, in addition to rooms who contained like 5 people drivers & maids. Christiana interfered again and apologised and called my daughter herself to let her not to feel embarrassed and to come back for an hour.
Stayed 4 nights in Jun 2020
Response from Michel Ghaly on 20 Jun 2020
Dear our valued guest Greetings from Al Alamein Hotel Thank you so much for taking the time to share your experience with us. We also would like to thank you for answering the quality call done by Christina the Hotel Manager. My self and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the nearest future. Sincerely yours Tamer Khedr General Manager

10/10 Excellent

Mitchell, San Diego, Ca.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Tamer Khedr on 24 Feb 2020
Dear our valued guest Mr. Mitchell, Greetings from Al Alamein Hotel, Thank you so much for taking the time to share your experience on Expedia. I am so delighted to learn that you really enjoyed your stay with us. My self and the entire team are looking forward to welcoming you back again into Al Alamein Hotel in the nearest future. Best regards, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and amazing service
Stayed 1 night in Feb 2020
Response from Michel Ghaly on 22 Feb 2020
Dear our valued guest, Greetings from Al Alamein Hotel. Thank you for taking the time to share your experience on Google. I am so delighted to learn that you enjoyed your stay with us. Your amazing feedback drives us to feel so proud of our provided services which worth to be delivered to our valued guests such as yourself. Looking forward to welcoming you back again to Al Alamein Hotel. Best Regards, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Tamer Khedr on 14 Jan 2020
Dear Our Valued Guest, Greetings from Al Alamein Hotel, Thank you for taking the time to share your experience with us on Expedia. I am so delighted to learn that you enjoyed your stay with us. Myself and the entire team are looking forward to welcoming back to Al Alamein Hotel in the nearest future. Sincerely yours Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location nice staff great food white sand water is beautiful highly recommend a place
Stayed 2 nights in Nov 2019
Response from Tamer Khedr on 16 Nov 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Tamer Khedr on 21 Oct 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Mohammed, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and service on white sandy beach with turquoise water.
Stayed 2 nights in Oct 2019
Response from Tamer Khedr on 21 Oct 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful long weekend at the hotel! Everything is top notch!
Stayed 3 nights in Oct 2019
Response from Tamer Khedr on 12 Oct 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Tamer Khedr on 7 Oct 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super nice, thanks to the great staff. Very good facilities, nice view by the beach and amazing rooms/ Villas. Until next time Marassi.
Stayed 3 nights in Sep 2019
Response from Tamer Khedr on 30 Sept 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Tamer Khedr on 30 Sept 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, relaxing atmosphere, clean beach, comfortable room, just a bit small, but well furnished
Stayed 2 nights in Sep 2019
Response from Tamer Khedr on 30 Sept 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Tamer Khedr on 24 Sept 2019
Dear Guest, Greetings from Al Alamein Hotel. It's a great pleasure to know that you enjoyed your stay and our provided services met your expectations. Myself and the entire team are looking forward to welcoming you back again to Al Alamein Hotel in the very near future. Sincerely Yours, Tamer Khedr General Manager

10/10 Excellent

M.Rossi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location the beach, The breakfast buffet is great but the dinner buffet must be improved (example the four seasons Nike plaza buffet at the zeitony restaurant is much richer).
Stayed 4 nights in Sep 2019
Response from Tamer Khedr on 13 Sept 2019
Dear our valued Guest Greetings from Al Alamein Hotel, Thank you so much for taking the time to share your experience with us regarding to your recent stay in Al Alamein Hotel. I am so delighting to learn that you enjoyed your stay and the provided services met your expectations. On the other hand, your feedback about the dinner buffet has been shared with the management team specially with the F&B management. We all look forward to welcoming you back to Al Alamein soon for another "Memorable Experience". Sincerely Yours, Tamer Khedr General Manager