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Reviews of Grand Muthu Forte do Vale

5 out of 5
Grand Muthu Forte do Vale
Rua Dunfermline, Albufeira

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 330 reviews" "
Rating 8 - Good. 128 out of 330 reviews" "
Rating 6 - Okay. 40 out of 330 reviews" "
Rating 4 - Poor. 16 out of 330 reviews" "
Rating 2 - Terrible. 9 out of 330 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and rooms were clean and the beds were comfortable.We went all inclusive and the food was good with plenty of choice. The staff were very friendly especially Andreia and Miguel. We would definately stay there again in the future if holidaying in Albufeira
Stayed 4 nights in Mar 2024
Response from Miguel Conde on 25 Mar 2024
Dear Derek,We're thrilled to hear that you had a wonderful experience during your stay with us! It's fantastic to know that you found our hotel and rooms clean, and that you enjoyed the comfortable beds. We're also delighted that you appreciated the variety and quality of the food in our all-inclusive package. Your kind words about our friendly staff means a lot to us.Thank you for choosing to stay with us, and we would be honored to welcome you back again in the future if you decide to holiday in Albufeira!Best Regards,Miguel Conde,resident manager

10/10 Excellent

Graham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great week in the Forte do Vale hotel. Loved the hotel and facilities, a great variety of food options (and plenty of veggie options). Good location for the beach, local park and really enjoyed being able to use the sister hotel's facilities as well. Would recommend.
Stayed 6 nights in Feb 2024
Response from Miguel Conde on 25 Mar 2024
Dear Graham,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay at Forte do Vale hotel and made the most of our facilities and food options. We are thrilled that you found our location convenient and were able to explore the nearby attractions. Your recommendation means a lot to us!Best Regards,Miguel CondeResident Manager

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, very spacious rooms. Went out of season so just 1 restaurant in hotel which was nice, other restaurants advertised were elsewhere in town. We tried the Chinese which we'd suggest you avoid.
Stayed 5 nights in Feb 2024
Response from Miguel Conde on 25 Mar 2024
Dear Neil,We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.We greatly appreciate your patronage and look forward to welcoming you again.Best Regards,Miguel CondeResident manager

10/10 Excellent

Kirsty

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kirsty

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel in a quiet location, walkable to the Old Town, the beach and the Strip. Room was spacious, bed was comfortable, air-conditioning was welcome, shower was decent. Restaurant had a good range of dining options and all the staff we encountered were friendly and helpful. Loved the pool with its lunchtime barbecue and bar. We will return again next year!
Stayed 4 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Excellent accommodation with option to upgrade to All Inclusive for many restaurants Very helpful staff Lovely Bottle of wine on arrival for our anniversary Clean Lovely hotel will use again next year
Stayed 4 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, room comfort
We really enjoyed our stay as a couple . The outdoor pool I feel needs some repairs on the tiles as when you were in the pool you could feel broken tiles underneath your feet. We were very happy with the food and there was a good choice . We would come back again.
Stayed 7 nights in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Overall ok
Stay was good overall, food was standard, poolside was good. The Barman in the poolside bar was brilliant, was so creative with the drinks and was always making new concoctions for us to try which were delicious! Staff were all really friendly. Entertainment was poor except the quiz night was good. Hotel was ok for the 3 nights we stayed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked this Hotel. Close to walk to the beach and plenty of eateries. All inclusive options are ok, but we went for eating out instead, with the occasional meal in the hotel. The only down side is the sofa bed was terrible to sleep on; you could feel every spring. But would definately return.
Stayed 5 nights in Aug 2023

8/10 Good

Osea

Travelled with family
Liked: Cleanliness, room comfort
Great location
It was a comfortable stay, love the location of our room as it was few steps away from the pool and the beach. Everything was in immaculate conditon in our apartment however there was probably a blockage in the bathroom drainage that gave a foul smell. Luckily enough we only spent 2 nights, however, overall stay was very good and reception were very helpful and friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Amr

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Syed ishtiyaq

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed everything about it from the friendly staff to the layout of items to make the place look vibrant and upbeat plus the locals are all friendly
Stayed 4 nights in Jun 2023

8/10 Good

Julie

Stayed 4 nights in May 2023
Response from Reception on 4 Jun 2023
Dear Julie ,Thank you for choosing to book with us through Expedia and for taking the time to leave a review. We appreciate your feedback and are delighted to hear that you had a positive experience overall,We strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. If there is anything specific that stood out to you during your visit or any suggestions you may have for improvement, we would love to hear them.We value your patronage and hope to have the opportunity to welcome you back in the future. If there is anything we can do to make your next stay even better, please do not hesitate to let us know.Thank you once again for your review, and we look forward to serving you again.Best regards,FDV

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Great location and facilities
Stayed 4 nights in Mar 2023
Response from Prudencio on 20 Mar 2023
Dear Ms. Adriana,Thank you for your review. We are very happy to hear that your stay was to your satisfaction.Hope to see you back in the near future.Kind regards,FDV Reception

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Great hotel good location
Lovely hotel in a good location, great staff and good food just wish the pools were warmer even the indoor pool was cold.
Stayed 3 nights in Sep 2022

8/10 Good

Margarida

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

Anthony

Stayed 2 nights in Jun 2022

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and fab pool area, friendly staff
Stayed 3 nights in Jun 2022
Response from Carlos on 21 Jun 2022
Dear Guest, Thank you for your review, your comments and compliments on our Staff are highly appreciated . We are so glad to read that you enjoyed your stay with us. Hope to see you again in the near future. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2022
Response from Carlos on 21 Jun 2022
Dear Guest, Thank you for your review, we are so glad to read that you enjoyed your stay with us. Hope to see you again in the near future. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The hotel was really nice, staff was friendly And helpful. Everything is walking distance away (10 minutes max). The all inclusive dinner restaurants aren’t that great though. I would stay here again and would recommend the mgm company to others. I do feel like they can update their decor. Other than that. Great stay!!
Stayed 5 nights in Jun 2022
Response from Carlos on 11 Jun 2022
Dear Guest, Thank you so much for your highly appreciated comments. Have passed on the review to our staff. We are so glad to hear that your holiday was to your entire satisfaction. Hope to see you again soon. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Dierdre

Travelled with group
Liked: Cleanliness
A warm welcome at reception by Carlos and Christanos nothing to much trouble. Will return again next year for sure.
Stayed 2 nights in Jun 2022
Response from Carlos on 10 Jun 2022
Dear Guest, We are so glad to read how much you enjoyed your stay. Your kind words are truly appreciated. It is a pleasure to welcome you back in the near future. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Great property, very helpful and polite teams.
Stayed 5 nights in May 2022
Response from Carlos on 6 Jun 2022
Dear Guest, Thank you for your highly appreciated comments. We are so glad to hear that you thoroughly enjoyed your stay. Your kind words have been passed on to our Staff. Hope to have the pleasure of your stay once again in the near future. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious bedroom and immaculate. Reception staff excellent would definitely return 😃
Stayed 9 nights in May 2022
Response from Carlos on 20 May 2022
Dear Guest, Thank you for your much appreciated comments, we are very happy to read how your stay was to your satisfaction. Hope to see you in the very near future. Kind regards, Carlos Prudencio Reception Supervisor

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Just back from a great stay at this hotel. It was spotlessly clean very comfortable and staff were very friendly We have been to albuferia many times and we would definitely stay here again It’s a very central location ideal for both old town and new and plenty of shops near by
Stayed 5 nights in Apr 2022
Response from Carlos on 15 May 2022
Dear Guest, Thank you for your comments regarding your holiday spent at Grand Muthu Forte do Vale, we are glad to hear how much you enjoyed your stay. Hope to see you in the very near future. Kind regards, Carlos Prudencio Reception Supervisor

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The grounds of the hotel, pool area and communal areas were all very clean. Apartment was large and quiet. Well equipped with dishwasher, washing machine, fridge, microwave etc. Well situated for both the new and old town. Large supermarket nearby and lovely bakery.
Stayed 7 nights in Apr 2022
Response from Carlos on 15 May 2022
Dear Guest, Thank you for your comments regarding your holiday spent at Grand Muthu Forte do Vale, we are glad to hear how much you enjoyed your stay. Kind regards, Carlos Prudencio Reception Supervisor

6/10 Okay

Cathal

Travelled with group
Liked: Cleanliness, room comfort
Bit of a let down.
Its says it a 5 star hotel. I would barely give it 3 stars. The rooms are old and dated. the beds felt old, the sofa slumped in the middle and the toilet seat was chipped. The only plus was room was a good size and it was very clean. Breakfast wasn't great. they had two counters keeping the food hot but one wasn't working so the food in that one was cold. I don't really like cold sausages and beans. Staff knew it wasn't working but made no effort to transfer the food to the working counter or to keep it warm by other means. very disappointing
Stayed 2 nights in Apr 2022
Response from Carlos on 18 Apr 2022
Dear Guest, Thank you for taking time to give us your comments regarding your stay. We are sorry to hear that the stay was not to your complete satisfaction. Our Management has been informed and measures will be taken to improve our services. Kind regards, Carlos Prudencio Reception Supervisor

8/10 Good

Jonathan

Liked: Cleanliness, room comfort
Good hotel in good location
Great sized apartment rooms with fully fitted kitchens. The hotel is located in the middle of the old town and the strip so a few minutes walk and you have plenty of bars and restaurants to choose from. The beach is also only 10 minutes walk away. The pool area is good and a real sun trap during the day. The hotel staff are friendly and speak a number of languages. I would definitely stay at this hotel again when visiting Albuferia
Stayed 3 nights in Oct 2021
Response from Carlos on 16 Oct 2021
Dear Mr. Jonathan, Thank you for taking time out to forward your comments. Your kind words regarding the staff are highly appreciated and have been passed on. Hope to see you in the near future. Kind regards, Carlos Prudencio Reception Supervisor

4/10 Poor

Dominik

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Big disappointment
In desperate need of refurb. Cleanliness was shockingly bad, especially bathroom. Poor choice of food and quality. Although we don’t really drink, only local beer and cheap vodka / rum within all-inclusive so stay away from it if you do like your evening drink. Swimming pool (both indoor and outdoor) not the most welcoming place ever, but relatively good gym if you choose to use it. Also packed breakfast only and no lunch on last day as they were closing the hotel, despite having some gusts?!? Within positives, all team very friendly and helpful.
Stayed 7 nights in Oct 2019

8/10 Good

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort
October
Room couldn’t fault at all. Spa was really good on the days that weren’t as sunny. Food was really tasty and good although the last day I asked for a coke from the back and it came with a cluster of ants which was off putting . Little things such as waiting for a drink at the bar when being the only person as the bar as no one was behind the bar, the pool bar not being open till 12 so not being able to get a drink from breakfast shutting to 12 was a bit of a pain. Some of the staff were very friendly others looked like they didn’t want to be there. Overall good stay but things to improve on .
Stayed 5 nights in Oct 2019
Response from Rohan Devgan on 31 Oct 2019
Dear Mr Calvin Thank you for your review. We apologise for the small inconveniences you faced. We have noted your feedback and working on improving on the same. We look forward to hosting you again. Kind Regards

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, rooms need TLC
Great location of hotel and clean and modern in most areas. Some areas of the rooms are a little dated and the sofa bed was very uncomfortable. Food was OK, but not brilliant. Pool was very cold.
Stayed 6 nights in Oct 2019
Response from Rohan Devgan on 21 Oct 2019
Dear Mr Wayne Thank you for your review. We are working on renovating parts of the hotel and it is being done in phases. The sofa beds are also in the process of being replaced. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Rohan Devgan on 21 Oct 2019
Dear Guest Thank you for your review. It was a pleasure having you stay with us. Kind Regards

10/10 Excellent

Robin

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite I rented for my son and his newly wedded bride was spectacular. My suite however was a disappointment. There was no television in the bedroom.
Stayed 1 night in Aug 2019
Response from Rohan devgan on 2 Sept 2019
Dear Guest Thank you for your review. We apologise for the inconvenience in the room and wish you had informed us earlier, we would have surely done something about it. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
generally good hotel, a nice fit for a young family.
Stayed 4 nights in Aug 2019
Response from Rohan devgan on 29 Aug 2019
Dear Guest Thank You for your kind review. We are pleased to hear you had a memorable stay with us. Kind Regards

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019
Response from Rohan Devgan on 29 Aug 2019
Dear Craig Thank You for your kind review. We are pleased to hear you had a memorable stay with us. Kind Regards

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
We had a great stay. Appartment right beside rhe pool. The pool so relaxed quiet music , entertainment there if you wanted it but not intrusive . Just a very relaxed atmosphere loved it
Stayed 5 nights in Aug 2019
Response from Rohan devgan on 26 Aug 2019
Dear Mr James Thank you for you kind review. It was a pleasure hosting you and we look forward to seeing you again Kind Regards

6/10 Okay

HAIDER

Travelled with family
Liked: Room comfort
Stayed 4 nights in Aug 2019
Response from Rohan Devgan on 25 Aug 2019
Dear Mr Haider Thank you for your review. We do hope you return and allow us the opportunity to enhance your experience with us. Kind Regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spacious room. Pool area was nice. Great location, short walk to old town, new strip or beach. Staff at reception were exceptional. Fridge in room came in handy for drinks. Only downside was daily housekeeping was just to change the towels. Sheets weren’t changed for a whole week and room didn’t get a dust or sweep in a whole week, so flood got quite grubby.
Stayed 7 nights in Jul 2019
Response from Rohan Devgan on 25 Jul 2019
Dear Guest, Thank you for your kind review. Your words for the staff are well appreciated. Our apologies for the cleaning issues you faced and it will be looked into immediately so it is not repeated. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Rohan Devgan on 25 Jul 2019
Dear Guest Thank you for your kind review. It was a pleasure having you stay with us.

4/10 Poor

Verified traveller

The apartment was very worn , the couch needed to be replaced very uncomfortable to sit on . The big brown mat on the floor I would get rid of . The cushions were very smelly . The windows and patio door was in need of cleaning , you could just about see out the window .
Stayed 7 nights in Jul 2019
Response from Rohan Devgan on 18 Jul 2019
Dear Guest, Our apologies for not being able to meet your expected standards. I have had a word with the housekeeping department to ensure the cleaning is done properly. We do hope you return and allow us to give you a far better experience of staying with us. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel/Apartment, very friendly and helpful staff. In a great location. Cannot speak highly enough of my stay there. Will definitely stay there again.
Stayed 8 nights in Jun 2019
Response from Rohan Devgan on 4 Jul 2019
Dear Guest, Thank you so much for your kind review. We are delighted to hear you had such a memorable stay with us and we look forward to hosting you again. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Rohan Devgan on 20 Jun 2019
Dear Guest Thank You for your review. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Rohan Devgan on 20 Jun 2019
Dear Guest Thank you for your kind review Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Lovely staff great location and good evening entertainment
Stayed 6 nights in Jun 2019
Response from Rohan Devgan on 13 Jun 2019
Dear Guest, Thank You for staying with us. We are pleased to hear you had a memorable stay with us and we look forward to hosting you again. Kind Regards

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019
Response from Pankaj Sachdev on 1 Jun 2019
Dear Guest, Thank you for your review. Any suggestions or feedback to improve our services would be extremely valuable. Kind Regards

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Pankaj Sachdev on 30 May 2019
Dear Kiran, Thank you for your kind review. It was a pleasure having you stay with us. Kind Regards

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019
Response from Rohan Devgan on 20 May 2019
Dear Guest, Thank you for your feedback. We are delighted to hear you had a memorable stay with us. Kind Regards