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Reviews of Apartamentos Santa Faz by Be Alicante

3 out of 5
Apartamentos Santa Faz by Be Alicante
Plaza Santisima Faz, 1, Alicante, Alicante

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 21 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Harvey

Stayed 1 night in Jul 2023
Response from Inés on 23 Aug 2023
Dear Customer,Thank you very much for your comment, we hope you have been able to enjoy the city of Alicante with us. kind regards

6/10 Okay

kim

Stayed 7 nights in Jun 2022

8/10 Good

Rebekah, Bristol

Liked: Cleanliness, amenities, property conditions & facilities
Great location, but the nights do get noisy with the restaurant just below you. If you're a light sleeper I wouldn't recommend, but otherwise yes.
Stayed 3 nights in Sep 2021
Response from Aneta Solarska Dpt. Reception on 5 Oct 2021
Dear Rebekah, Thank you for your time to leave us your feedback about your recent stay in Santa Faz Apartment. We hope to have the opportunity to welcome you back again soon, on your next visit to Alicante. Kind regards, Aneta Solarska Dpt. Reception

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice stay in the old town
Spacious, secure apartment in the old town. Very basic but had everything you needed for a short stay.
Stayed 3 nights in Sep 2020
Response from recepcion on 13 Oct 2020
thanks for your feedback and hoping to see you again.

8/10 Good

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from reception on 17 Oct 2018
thanks for your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Alicante Old Town.
We have stayed in this apartment before and it was just as nice the second time. It is so close to the square when you open the windows you feel like you are in it. The kitchen is well equipped and the air con is great. A lovely place to stay in the heart of the old town. It’s about 5 minutes to the beach and about 10 mins to the Market and Tram Station. You check in and out at the B and B just up the street and you can leave your bags there on the last day and have use of toilets and showers.
Stayed 4 nights in Sep 2018
Response from Aneta Be Alicante receptionist on 29 Sept 2018
Dear Alan, thank you kindly for your feedback. We are very glad to read that you found our Apartment Santa Faz to be suitable for your needs and your preferences. It was a pleasure having you stay with us. We look forward to welcoming you back very soon. Kind regards, Aneta Solarska

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accommodation not sure about location.
Apartment had everything we needed for a comfortable stay. Very clean overall. Location we thought ideal at first, right in the heart of the old town, close to the beach, marina and shops. However what we did not take into account is noise. Each night we did not have a restful sleep. There was a lot of noise from people to lorries to road sweepers. After a few nights we were looking forward to coming home! No negatives against the actual accommodation just location we would prefer something quieter or at least to have been warned!
Stayed 5 nights in Jan 2018
Response from Beatriz Be Alicante receptionist on 6 Feb 2018
Hi Lucy, Thank you for your review, and also thanks for evaluate our acommodation, unfortunately the location was not what you were looking for, maybe something more quiet. Kind regard

8/10 Good

steve, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central in a lovely part of Alicante old town
Hotel staff very helpful. We had a slight problem which they sorted out immediately and without quibble. Couldn’t have asked for more at this price.
Stayed 8 nights in Oct 2017
Response from recepcion on 7 Nov 2017
Dear!! nice comment to us! We are glad you loved it! :)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Santisma Faz Apartments by La Milagrossa B&B
Great location in nice building. Very central in lovely square. No noise issues thanks to bedroom opening into internal window. Cleaning only every 4 days and standard of cleaning very poor with long hairs all over floors. Rest of apartment and amenties made up for this. Overall very comfortable stay.

10/10 Excellent

Richard, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic city stay location
Great value apartment in the city centre, very much like the photos. The apartment was modern, bright and clean.

10/10 Excellent

louise, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartments
Great location right in centre of Alicante, in hub of city-life. Restaurants, food and beach all within walking distance.

10/10 Excellent

FERNANDO

Stayed 3 nights in Dec 2023
Response from Inés on 27 Jan 2024
Estimado Fernando,¡Gracias por otorgarnos la calificación perfecta de 10 sobre 10! Nos alegra saber que tu experiencia en nuestro alojamiento cumplió completamente con tus expectativas. Nuestro objetivo es proporcionar a nuestros huéspedes un servicio excepcional y una estancia inolvidable, y es gratificante saber que logramos alcanzar este objetivo contigo.Si hay algo más que puedas compartir sobre tu experiencia o alguna área en la que podamos mejorar aún más, no dudes en hacérnoslo saber. Tu opinión es invaluable para nosotros y nos ayuda a garantizar que cada huésped disfrute de la mejor experiencia posible.Esperamos tenerte de nuevo como nuestro huésped en el futuro. Si necesitas algo más o tienes alguna pregunta, estamos aquí para ayudarte.¡Gracias nuevamente por tu calificación perfecta y comentarios positivos!Saludos.

10/10 Excellent

VICENTE

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Inés on 27 Jan 2024
Estimado Vicente,¡Gracias por tu fantástica calificación de 10 sobre 10! Nos alegra saber que tu experiencia en nuestro alojamiento fue excepcional. Siempre nos esforzamos por proporcionar a nuestros huéspedes un servicio de alta calidad y comodidades que superen sus expectativas.Si tienes algún comentario adicional o si hay algo específico que te haya gustado mucho y que quieras destacar, no dudes en compartirlo. También, si en el futuro decides regresar, estaremos encantados de recibirte nuevamente.Agradecemos tu preferencia y esperamos que hayas disfrutado de tu estancia con nosotros.Saludos.

4/10 Poor

Chloé

Stayed 1 night in Aug 2023
Response from Inés on 23 Aug 2023
Dear Customer,We regret that your stay with us has not met the expectations that we want to achieve for our clients. We would love to know what has been the reason why you have valued us with this note to be able to continue working on improving.Best regards.

8/10 Good

Kirsten

Liked: Cleanliness, amenities
Tolle Lage! Direkt in der Altstadt und nicht weit vom Strand entfernt! Leider war die Wohnung líeblos eingerichtet. Der Balkon hat keine Aussicht und in den Nachttischlampen waren keine Glühbirnen.
Stayed 2 nights in Apr 2023
Response from Inés. on 18 Apr 2023
Dear guest,We hope you have been able to enjoy our location near the beach. On the other hand we will transfer your comment to the corresponding department to be able to study your case and thus be able to improve.All the best.

10/10 Excellent

Mylène

Travelled with group
Liked: Cleanliness, room comfort
Un séjour très agréable dans cet appartement, proche de tout. Le seul petit bémol, serait peut-être l’isolation, on entend tout ce qui se passe dans les appartements à côté…
Stayed 3 nights in Feb 2022

10/10 Excellent

Ana Isabel

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2020
Response from Be Alicante Guest Experience on 23 Jul 2020
Dear Ana Isabel, First of all we would like to thank you for having chosen our establishment during your last holiday in Alicante.After reading your comments we are very happy to read that you have enjoyed your stay with us and that our facilities and services lived up to your expectations. Your feedback motivates us to keep improving for all of our customers, and we will be more than pleased to welcome you again! Kind regard, Beatriz Ramos

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment with perfect location och excellent service. The only negative was a ”neighboring” aggressive dog
Stayed 4 nights in Feb 2020

8/10 Good

mohamed

Liked: Room comfort
Moyen
Appartement tres bien situé propre convient pour 4 personnes,douche tres petit avec un debit d'eau tres reduit,cuisine bien equipé avec un lave linge mais pas de lave vaisseles comme mentioné,insonorisation insufisante,trop de bruit des alentours et des voisins jusqu'a 2h du matin pas tres sympas de leur part,reception a 200metres ouverte 24/24.
Stayed 3 nights in Dec 2019
Response from Santa Faz on 17 Dec 2019
Cher Mohamed, merci beaucoup pour votre séjour avec nous. Nous apprécions votre appréciation et vos commentaires et prenons note des inconvénients que vous avez subis pour pouvoir vous offrir un appartement avec plus de confort la prochaine fois que vous souhaitez nous rendre visite à Alicante. Cordialement, Carmen González - Réception

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service
Läget var helt fantastiskt, i de fina gamla delarna av staden och nära till allt! Dock ligger lägenheten ovanför flera restauranger och torgets uteserveringar gör att det blir livligt. En stund efter midnatt går det bra att sova så för familjer med tonårsbarn som vill ha ett bra boende till rimligt pris kan varmt rekommenderas detta.
Stayed 3 nights in Oct 2019
Response from Be Alicante Guest Experience on 13 Oct 2019
Dear Sara, Thank you very much for your amazing rate and words. We hope you had a nice time in Alicante during your stay in Apartamentos Santa Faz. We will be very happy to welcome you again very soon. Kind regard, Beatriz Ramos

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligging appartement is super, dichtbij t strand, centrum, openbaar vervoer. Wel gehorig. S avonds laat veel lawaai, door opruimen terrassen die vlak onder appartementen liggen. Schuiven Stoelen en tafels. Als je na 1.00 uur gaat slapen is t geen probleem
Stayed 3 nights in May 2019
Response from Be Alicante Guest Experience on 1 Jun 2019
Dear guest, Thank you very much for your review. We hope that you had a nice time in Alicante during your stay in Santa Faz Apartment. On the other hand, we are very sorry about the noise due the location. We will be very happy to welcome you back again very soon. Kind regard, Beatriz Ramos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen huoneisto, huippusijainnilla.
Huoneisto oli täydellinen tarkoituksiimme. Kaikki tarvittavat keittiövälineet olivat, kahvin- ja vedenkeitin sekä astiasto ja ruoanlaittovälineet. Jopa uunikin oli. Huoneisto oli valoisa, kun sijaitsi ylhäällä. Sänky oli hyvä nukkua ja hyvät tyynyt. Huoneisto oli myös hiljainen lähes koko viikon ajan, ainoastaan viikonlopun öinä kadulta kuului meteliä. Sijainti vanhassakaupungissa oli erinomainen, palvelut, kaupat ja ranta lähellä. Aamiaisravintola kattoterassilla toimi myös. Kattoterassi oli käytettävissä oleskeluun loppupäivän ajan. Wifi toimi hyvin. Henkilökunta oli palvelualtista ja ystävällistä. Hotellissa oli myös wc:t ja suihkut käytettävissä huoneiston luovutuksen jälkeen.
Stayed 6 nights in Feb 2019
Response from Be Alicante Guest Experience on 12 Feb 2019
Dear guest! Thank you so much for your lovely rate and words. We are very glad that you had a nice stay and hope to welcome you back very soon. Best regards, Beatriz Ramos

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Aneta Be Alicante receptionist on 7 Jan 2019
Estimado Cliente, gracias por su valoracion. Esperando tener una nueva oportunidad de recibirle en uno de nuestros apartamentos Be Alicante, reciba un cordial saludo. Atentamente, Aneta Solarska Recepción

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sijainti hyvä. Kova meteli öisin. Vähäinen varustus keittiössä. Ei huonekirjaa.
Stayed 3 nights in Dec 2018
Response from Aneta Be Alicante receptionist on 26 Dec 2018
Dear Guest, thank you for taking the time to give us your feedback on your stay with us at Apartment Santa Faz. We are happy to read that our location in heart of Alicante area within walking distance to the beach has been convenient for you. Thank you for your comment about the kitchen, it has been passed on to the relevant departments to look into areas that you believe that we could improve. We hope that we will be able to welcoming you back again in the future. Kind Regards, Aneta Solarska Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prima locatie, mooi app. jammer dat de cd speler niet werkte en de matras vh bed was niet meer zo stevig
Stayed 7 nights in Nov 2018
Response from Aneta Be Alicante receptionist on 14 Nov 2018
Dear Guest, thank you for your time to leave us your feedback. We are glad to read that our location was convenient for you. I am sorry to know that some aspects fell short of your expectations, but please be ensured that your suggestions will be forwarded to our maintenance department. We sincerely hope to have another chance to welcome you at Apartment Santa Faz. With best regards, Aneta Solarska

10/10 Excellent

Marjolein, Groningen

Liked: Cleanliness, property conditions & facilities, room comfort
De locatie was erg prettig. Het appartment zelf was schoon en ruim. Bed lag heel fijn en we hadden een kleine buitenruimte. Ook zat er een wasmachine in wat erg fijn was. Perfect!
Stayed 5 nights in Oct 2018
Response from Aneta Be Alicante receptionist on 25 Oct 2018
Dear Marjolein, I am delighted to read that you found the Apartment Santa Faz, its cleanliness and location to both your convenience and comfort. It was a pleasure having you stay with us. We look forward to welcoming you back very soon. Kind regards, Aneta Solarska-Reception

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok sted tæt på alt lidt støj lørdag nat. Morgenmad på b&g til 5,/ euro super. Alt indlysende ok
Stayed 5 nights in Oct 2018
Response from reception on 17 Oct 2018
thanks for your feedback!

6/10 Okay

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Apartment an einem sehr lauten Platz
Bis 2Uhr war aufgrund der lauten Musik nicht ans Schlafen zu denken. Wir waren an einem Freitagabend da!
Stayed 1 night in Sep 2018
Response from Aneta Be Alicante receptionist on 21 Sept 2018
Dear Olaf, Thank you very much for your review after your recent stay at Apartmant Santa Faz. Please accept my sincere apologies about your stay being less than perfect due to the noise coming from the strret.On your next stay with us we will be happy to show you alternative apartmants to find a most suitable for you. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience. Kind Regards, Aneta Solarska-Reception

8/10 Good

Bertil

Liked: Staff & service, room comfort
Mycket bra
Valde boendet beroende på läget och det var helt fantastiskt. Några hundra meter till en underbar strand och mitt i kvällspulsen med allt folk och alla restauranger. Bra AC och bekväma sängar.
Stayed 3 nights in Jul 2018
Response from Aneta Be Alicante receptionist on 1 Aug 2018
Dear Bertil, Thank you so much for your time and comment. We are very happy that you enjoyed our beds and our centrical location. I do hope that you would be coming back to stay with us in the not too distant future and we would have the pleasure of welcoming you back and overlook your entire stay for another pleasant experience on our Apartaments Santa Faz. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à recommander pour être proche de tout
Nous avons passé 10 jours à 3 un couple et un adulte sans trouver cela trop petit Hôtel très bien situé à 2 pas de la mairie dans le quartier historique proche de la plage et du port, beaucoup de restaurants à proximité et arrêt de l'aérobus à 200m. Appartement tout confort avec clim et wifi Une chambre séparée et un canapé lit dans le séjour cuisine La cuisine dispose d'un four d'un micro onde et de 4 plaques vitroceram d'un frigo sans partie congélateur cela devrait être amélioré Contrairement à la description il n'y a pas de lave-vaisselle mais une machine lavante/séchante pour le linge (très pratique) Le service de nettoyage impeccable passe tous les 4 jours et change les draps et les serviettes L'isolation phonique est à revoir dans le séjour pour la chambre qui donne sur la cour ça va.
Stayed 11 nights in Jun 2018
Response from Aneta Be Alicante receptionist on 13 Jul 2018
Estimado Huesped, Muchas gracias por compartir su experiencia en nuestro Apartamento Santa Faz. Nos alegra saber que han disfrutado de su estancia en nuestra compañía Be Alicante, agradecemos mucho que nuestros clientes escriban su experiencia en nuestros apartamentos ya que así sabemos en que podemos mejorar. Para nosotros lo más importante es que nuestros clientes disfruten plenamente de cada momento con nosotros. Esperamos volver a verles pronto. Atentamente.

8/10 Good

Daniel

Liked: Staff & service, room comfort
Response from Aneta Be Alicante receptionist on 28 Apr 2018
Hola estimado huésped, le agradecemos enormemente su puntuación... siempre tan importante para nosotros! :) Un saludo,

8/10 Good

Martin

Liked: Property conditions & facilities, room comfort
Godt sted til få penge
Det var en ganske god lejlighed, og god plads til 4 personer. Køkken var fint til at lave mad. Pænt soveværelse og stuen var passende størrelse. Vi fik en lejlighed på 1 sal og der var en del støj fra torvet som lå lige foran. Støjen var dog ikke være end at lukke vinduet. Kan forstille mig om sommeren når der er flere som spiser ude, at støjen vil være slem. Jeg vil helt klart vælge hotellet igen, da det lå tæt på alt og med gode spisesteder lige i nærheden. Wifi er den bedste jeg har oplevet nogen steder - jeg målte 26 m/bit.
Response from Beatriz from Be Alicante on 30 Mar 2018
Dear guest, Thank you so much for your review and rate. We are very happy that you enjoyed your stay in our apartments and as you sed we hope that yu come back very soon. About the noise do not worry you can close the door too, the apartments offer air conditioning. Kind regard

8/10 Good

Verified traveller

Liked: Staff & service
+ Loistava sijainti vanhassa kaupungissa, vastaanoton henkilökunta ystävällistä ja ammatti- sekä kielitaitoista. - Siivoaja ei käynyt kertaakaan viikon aikana, ovien lukkojen kanssa oli hämminkiä ja asunto oli yleisolemukseltaan jo aika kulahtanut. Suosittelu siis varauksin..
Stayed 6 nights in Dec 2017
Response from Reception on 17 Jan 2018
Kiitoksia mielestäsi! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä valinta
Siisti, hyvä sijainti, edullinen
Stayed 6 nights in Nov 2017
Response from alejo on 14 Nov 2017
thanks for your comment!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September 2017
Dejlig stor lejlighed super beliggende i forhold til strand/by... Super komfort lejlighed renlig og billig...
Stayed 6 nights in Sep 2017
Response from alejo on 6 Nov 2017
Dear guest! Thank you so much for your lovely rate and review. We hope to see you very soon. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God lejlighed med central beliggenhed
Vi havde 4 dejlige dage i lejligheden Alicante. Vi nåede både at ligge ved den fine strand, besøge Castillo de Santa Barbara ved at benytte elevatoren samt nyde bylivet i det hele taget. Vi oplevede fin service af personalet. Lejligheden ligger i gåafstand til både strand, byliv og seværdigheder, hvilket vi prioriterer højt. Eneste minus var, at vi skulle forbi flere restauranter, for at komme ind i lejligehdskomplekset. Tjenerne der er meget anmassende.

8/10 Good

Jose van Gijsse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super apartement.
Wij waren verrast hoe groot ons appartement was. Daarnaast was het mooier dan op de foto's. Wij kwamen ruim voor de inchecktijd aan, toch kwam er meteen iemand om ons de sleutels te overhandigen. Hij sprak goed Engels en we konden inchecken wanneer wij er aan toe waren (dit gebeurt bij een ander hotel van hun, zo'n 100 meter verderop). We hadden een mooi uitzicht over het plein. De faciliteiten waren erg goed, mooie keuken met zelfs een afwasmachine. Appartement was en rook erg schoon bij aankomst, al waren ze het hoekje van de WC-borstel wel vergeten. Enige nadeel is wel het geluidsoverlast, maar het is maar net hoe gevoelig je daarvoor bent. Wij hebben er in ieder geval niet minder om geslapen!

10/10 Excellent

Bettina ewald, 2700 Brønshøj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel med super beliggenhed.
Rigtigt godt hotel, helt sikkert ikke sidste gang vi tager dertil.

8/10 Good

Meik

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Gerne wieder "Apartamentos Santa Faz, Alicante"!
Das Preisleistungsverhältnis bei "Apartamentos Santa Faz" war top, gerne wieder.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Heikko wifi. Siisti asunto lähellä kaikkea. Metelit kuuluivat herkästi ulkopuolelta

6/10 Okay

Frank