Thanks for taking the time to post your kind review - we really appreciate that

Thanks for taking the time to post your kind and generous review. We really appreciate that - it was a pleasure to host you

Thanks for staying with us. We appreciate your feedback!

We are sorry you found our hotel over rated and disappointing ... Thats the first time anyone ever said that... Yes we are a basic budget hotel, but provide all the necessary to ensure a comfortable stay...

Thanks for taking the time to post your kind feedback we really appreciate that - it was a pleasure to host you.

Thanks for the great score .. we really appreciate that

More than welcome Elizabeth - we always seek the utmost satisfaction of all our guests. Thanks for your kind and positive review.

Thanks for taking the time to post your kind and generous review... its nice of your to consider the staff - who do work very hard to ensure the satisfaction of all guests...

Thanks for taking the time to post your kind review. We will address points raised

Thanks for your kind review

When you arrived you were very moody and made unpleasant remarks to the staff. Yes we dont have an elevator you paid 10jd - what hotel has an elevator at that price...? We are a budget hotel- we market ourselves thus! We gave you a free upgrade with your room to make you happy - it was of course in vain. You demanded a refund because there wasnt an elevator and you didnt like the area... when you were told it wasnt possible you made threats to write bad reviews which you have since done. I want to point out - NEVER is our hotel as you described... how disgusting of you to state that. Our staff work hard to ensure cleanliness and we have standards better than many star rated places. The owner tried hard to be mediate with you and ensure your satisfaction but gave up when you continued your rant and threats.. Its sad you resorted to slandering our humble abode.

Its sad you chose to write such an untruthful review - all because you changed your plans and wanted to cancel your booking... Note, everything is clean in our hotel.

Thanks for taking the time to post such a kind and wonderful review, we really appreciate it... its very uplifting for the staff to know they succeeded n making your visit and memorable and enjoyable... It was a pleasure to host you

Its a pity you didnt enjoy your stay like all our other guests - sometimes its just a personal perspective - and some people can never be pleased especially when they lose sight of the amount paid and what you get ratio .. Perhaps your expectations were too high for the $9 you paid - I dont know... Hostels in the middle east are not like hostels in Europe or the Oz for example, binge drinking and loud parties - so sorry for that if thats what you were expecting... we are more of a family oriented destination or for people who come to immerse themselves in local culture and traditions... Perhaps you should read upon destinations to know what to expect at places you stay.. Regarding our shared tours, they are enjoyed and appreciated by thousands every year - and not just from our hotel from many others around. I didnt get your point about just get a cheap hotel and be a tourist ... You did (how much cheaper did you want?) and you was a tourist... Our staff work hard to ensure the satisfaction of all guests and its unfair to be so mean spirited - as you are - you've written many (untrue) reviews like this about us...

Thanks for posting our kind and generous review

Thanks for posting your kind and generous review ... we will undertake some updating in the next month

Thanks for your kind and generous review - we really apreciate that

Thanks for taking your time to post your feedback - we really appreciate it... regarding the water - we apologize for that and the matter has been rectified.

Thanks for taking the time to post your review. We really appreciate that

Thanks for taking the time to post your kind and generous review. We also thank you for outling the great 'shared' tours which we do - which are especially good for solo travellers.. It was a pleasure to host you and we thank you once again.

Thanks for taking the time to post your review of your recent stay .... we market ourselves as a 'budget hotel' and as such - the frills you deemed necessary are not included... However, since you are in the centre of the souk - you can buy at cheap prices whatever you wish. Regarding the opening hours..... the hotel has access 24/7 .... The main door is locked at 12 midnight - most people have been out and returned by that time - as there are no 'night club scenes' in Downtown Amman. However, had you have wished to go out and return later ... THE MASSIVE SIGN ON THE GLASS DOOR STATES IF DOOR IS LOCKED - PRESS THE BELL TO YOUR LEFT HAND SIDE FOR ENTRY.... Most people have read that without too much difficulty ... plus one can always ask for clarification .... Its so easy - better than getting the hump and leaving with complaints. Thanks for giving us the opportunity to clarify that.

Thanks for posting such a kind and positive review. We are delighted you enjoyed your stay. Thanks once again for taking the time to give us a thumbs up.

Thanks for taking the time to post your frank and positive review. Yes our place is old, that's its endearing quality - and everything is spotless - so thats why its a winner with folks who need a good solid choice. It's great you mentioned our shared trips - these are very popular with couples and solo travelers.. they are a great way to meet others and saves money and makes getting around very convenient.

It's great to read you were happy and satisfied with our hotel.. We always try to go that extra mile to keep our guests happy. I know how difficult it is when your phone doesn't work and if that small irritating point can easily be remedied by using my phone... why not? It's all about ensuring all our guests feel welcome, happy and contented - we are a budget hotel lacking the 5 star luxuries - but we believe its the small personal things that also count towards a guests satisfaction... Yes, we run a business - but money isn't everything - the joy of knowing our guests are satisfied actually has no price-tag because its something money can't buy. Thanks once again for your kind review.

We appreciate you taking the time to post your comments regarding our hotel. It's very encouraging for us to hear you felt that much more satisfied with our hotel than your original one. Thanks for bringing the matter of the photos to my attention - very good point... we are in the process of arranging new ones. Regarding the a/c - yes its on a timer... If you had asked in reception they would have altered it for you.. most people are usually out until around 4 or 5pm that's why we do that to save energy. Never suffer in silence - always go immediately and ask for whatever you want - in any hotel - but especially in ours. If we have the ability to supply what you want - we are more than happy to do so.... Thanks once again for your kind and generous review it really does help others to choose the hotel they want.

Thank you so much for your kind recommendation and we are delighted that you enjoyed your overall stay. We believe we offer good value to all guests and a good service in offering inexpensive shared transport - with other guests. It's always nice to be appreciated and your review reflects that. Many thanks.

Thanks so much for posting a really positive review of our property... Our staff are the kindest around - we provide the freshest and most delicious breakfast to start your day - to enable you to undertake all the sight-seeing .. Thanks for your kind recommendation.

Thanks for posting your frank observations regarding your recent stay and happy to hear we didnt flop completely... Why didnt you close the bathroom window? why suffer? Its easy to close or a member of staff would have assisted if you found it difficult. Our staff are always happy to help which sets us apart from our competitors.

Thanks for taking the time to post your review regarding our hotel.. It was great to hear you enjoyed your stay. We are a budget hotel that caters to all walks of life. Most of our guests are indeed professional people and academics. We welcome a wide range of guests who look to enjoy the ethos of culture and tradition along with history and religious archaeology. We are proud to say we attract the best of travelers..... be they families, groups, couples or solo travelers. Thanks once again - reviews are so important to those seeking a compatible place to stay.