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Reviews of Viola Hotel Suites

3 out of 5
Viola Hotel Suites
Wasfi At-Tall Street, Amman, Amman Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
فندق رائع وخدمة ممتازة الغرف رائعة ونظيفة وكل الشكر لجميع العاملين بالفندق
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with plenty to see and do nearby. Nice staff. Clean rooms with free water was a pleasant bonus.
Stayed 6 nights in Mar 2024

10/10 Excellent

Rawan

Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Nabil

Stayed 2 nights in Oct 2023

6/10 Okay

Louai Al

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location,suite size, price, stuft,housekeeping team, and breakfast are very good. The suite has everything you need but the living area has scraps sofa and chairs (not only too sagging but you feel the wood when you sit on it ) when I complained about that they offered me to change the suit but they said all rooms like this . One more disadvantage is the shower pressure is weak. Bery helpfull stuff but bad management.
Stayed 12 nights in Mar 2023

6/10 Okay

George

The Location was good , The property is a bit old and not so clean…it’s ok to stay for a day but not more…
Stayed 1 night in Mar 2023

10/10 Excellent

NAZIH

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Hala

Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Nice rooms and very supportive staff
The room was nice, quiet and clean and the breakfast a good local buffet. The staff was kind and very helpful.
Stayed 2 nights in Nov 2022
Response from Viola Hotel on 11 Jan 2023
Thanks ..

10/10 Excellent

ramzi

Stayed 1 night in Jul 2022

10/10 Excellent

Garbis, Milford

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well organized with a small kitchen. Close to supermarket 4min walking distance. Staff were good helpful and they were educated. Good price too with breakfast every morning.
Stayed 12 nights in May 2022

10/10 Excellent

Verified traveller

Perfect!
Stayed 4 nights in May 2022

8/10 Good

Halmat

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
A Jordanian experience!
We were at Viola for 10 nights. The aircon stopped working nearly every day - generally restarted by opening and closing the window (no idea why that worked) Breakfast was good from a local viewpoint, but the lack of cereal was missed by us Westerners. The room keys also stopped working daily and had to be replaced daily. The free bottles of water each day were much appreciated.
Stayed 10 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very very clean, friendly staff, quiet hotel and good breakfast
Stayed 1 night in Jul 2021

8/10 Good

Hazim

Business traveller
Liked: Cleanliness, room comfort
الموقع ممتاز، الاستقبال جيد جدا، الغرفة واسعة و مريحة، عدة مطاعم قريبة من الفندق؛ بالاضافة الى العديد المحال في أشهر شارع في عمان (الكاردنز(.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2019
Response from Viola Hotel & Suites on 30 Nov 2019
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Karen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff were extremely helpful and courteous. Location was excellent on Gardens street very close to Shmeisani Area, Safeway Supermarket and Abdali Boulevard. Breakfast provided had an excellent international appeal as well as a variety of local dishes. The premises were spotless at all times. I highly recommend it!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and near to everything in Amman
Very nice experience and I recommend this place to everyone.
Stayed 1 night in Oct 2017

8/10 Good

pilar

Stayed 1 night in Nov 2023

8/10 Good

Tiziana

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Bassam

Liked: Cleanliness
Expect to buy your own kitchen supplies
The bed was too stiff and not a king size even though it looked like it was in the “deluxe” pictures. It fits almost a person and a child in size. The kitchen was a disappointment because it had nothing in it. And then when we asked for kitchen supplies they gave us few stuff. Not what you expect when you pay for a deluxe room price
Stayed 11 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und neu sowie komfortable. Nette Hotelsrbeiter gerne wi e der
Stayed 3 nights in Jan 2019

6/10 Okay

sattam

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

Sohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة وفندق متميز وتعامل راقي
Stayed 5 nights in Jul 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great, perfect place
All was great, perfect place, very clean, comfortable, great size, good wifi, friendly.
Stayed 1 night in Jun 2018