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Reviews of Hotel IX

3 out of 5
Hotel IX
Amsterdam

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 79 reviews" "
Rating 8 - Good. 9 out of 79 reviews" "
Rating 6 - Okay. 1 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Amenities
Excellent Location! Safe and Clean. Very Friendly and Reliable staff! We will be back!
Stayed 2 nights in May 2024

10/10 Excellent

Lindsay

Travelled with partner
The Hotel was fabulous! We will stay again. We stayed in the Berenstraat suite. It was modern, unique, and quiet. We loved the little terrace for our own outdoor space. The hotel is located within Nine streets and is an easy walk or bike to anywhere you want to go. Hotel is safe, we felt very comfortable. The hotel owner was beyond accommodating, knowledgeable and informative. She is wonderfully delightful. We will stay here again when we return to Amsterdam.
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Eliezer

Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a great location. Our host Merel was super friendly, welcoming and responsive. The property was clean and comfortable. The location in Nine Streets was perfect and there were shops and restaurants next door and all around us. We would definitely stay here if we returned to Amsterdam again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very helpful and friendly staff. Great location and space too.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merel was amazing and communicative. She made our honeymoon extremely special and has the most adorable little pup! This is the best area to stay in, in Amsterdam. Tons of shopping and amazing cafes and bars. Literally everything you could ever want to do is within a ten minute walk through beautiful canal streets. We will be back!
Stayed 3 nights in Aug 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and our room was so big compared to other hotels we stayed at in Europe. I would definitely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and we could walk everywhere. The room was large. Had a fridge, espresso machine and a small closet. No concierge but we felt well taken care of. The stairs like any place in Amsterdam were a bit steep, not bad but something to be aware of when you’re packing. The door on our studio was difficult to open.
Stayed 4 nights in Jun 2023

8/10 Good

Mark, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel IX is located in the heart of the city and is really handy for exploring all the main attractions. The room itself was spacious, comfortable and the free items in the minibar were much appreciated. The only downside was the code entry which took a bit of getting used to as they were well used, once you had the knack it was no big deal.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Amsterdam
Hotel IX was a great place to stay when we visited Amsterdam. It's in a great part of town with lots of places to visit nearby. The only suggestion I would make is to avoid booking a room on the street. While the street is relatively quiet at night, the windows are thin so you can hear everyone talking as they pass. The rooms in the back are very nice and you won't hear the street!
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Hotel IX on 4 Feb 2020
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean, and super friendly support from the owners.
Stayed 3 nights in Sep 2019
Response from April on 9 Oct 2019
Thank you very much for the positive review. We are so glad that you enjoyed your stay! Looking forward to having you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, and Susan was a wonderful hostess.
Stayed 2 nights in Sep 2019
Response from April on 9 Oct 2019
Thank you for the positive feedback! We would love to have you again at our place!

10/10 Excellent

Thomas, Cambridge Ontario Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a hidden hem consisting of a handful of unique hotel rooms on a beautiful street. The location is great for walking with beautiful canals and great shops and restaurants.
Stayed 3 nights in Sep 2019
Response from Hotel IX on 30 Sept 2019
Hi Thomas, Thank you for giving us a perfect rating. We are glad you enjoyed you stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from ~Hotel IX Amsterdam on 20 Sept 2019
Thank you for this. We are glad you enjoyed your stay!

10/10 Excellent

Stig Løkke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Janica on 11 Sept 2019
Thank you for giving us a perfect rating.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in the '9 Streets'
Beautiful boutique hotel in the best part of Amsterdam. Our suite was lovely and extremely comfortable. Fabulous bathroom, great bed and fridge stocked with complimentary water, soda, beer and wine. There is also a Nespresso for enjoying coffee in the morning. Susan and Merel are wonderful hosts who really pay attention to the smallest details, and are very accommodating. Highly recommend this little gem!
Stayed 2 nights in Jul 2019
Response from Janica on 24 Jul 2019
Thank you for your review and for choosing our Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Janica on 24 Jun 2019
Thank you for giving us a perfect rating.

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Janica on 24 Jun 2019
Thank you for giving us a perfect rating.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming quintessential Amsterdam apartment
Our stay was exceptional! The apartment is unbelievably charming & the location is excellent! Great restaurants, boutiques, & a wonderful natural foods market nearby! Location is also walking distance from the train station!
Stayed 1 night in Jun 2019
Response from Janica on 24 Jun 2019
Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our property.

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Kate on 1 Jun 2019
Thank you for your review and for choosing our apartment. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our property.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb little Gem!
A lively boutique hotel with super comfortable beds. The hosts were fantastic and super helpful whenever we needed anything and the location is perfect. Close enough to the fun stuff, but in the quieter Jordaan district which was beautiful. I couldn't recommend this hotel enough!!
Stayed 2 nights in Mar 2019
Response from Kate on 9 Apr 2019
Thank you for giving us a perfect rating and for recommending our apartment to other travelers. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Manbir, Fort McMurray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great Location! Huge rooms! And free beer! What else could one ask for honestly? Will definitely stay here again if ever in Amsterdam!
Stayed 4 nights in Mar 2019
Response from Kate on 9 Apr 2019
Thank you for your review and for choosing our apartment. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our property.

10/10 Excellent

Aviv, Tel Aviv

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right at the center of the city. a few minutes walk from anywhere in the city center.
Stayed 3 nights in Feb 2019
Response from Kate on 9 Apr 2019
Thank you for your positive comments. I am so glad to know that you enjoyed the location and your stay with us! and I’m looking forward to having you again as a guest in our property.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with character, highly recommended!
Stayed 2 nights in Oct 2018
Response from Janica on 7 Nov 2018
Dear Nathan, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. We are looking forward to having you again as a guest in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, clean and modern. Great location
Beautiful clean and simple space. Was ideal for my business trip and I arrived late and left early but would also recommend for couples / leisure.
Stayed 1 night in Oct 2018
Response from Mart on 22 Oct 2018
Thank you!

10/10 Excellent

P2, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Great staff very helpful ........,,..:
Stayed 2 nights in Sep 2018
Response from Mart on 3 Oct 2018
Thank you P2!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique decor, room was clean and comfortable. Was arrived to a fridge stocked with refreshments including wine and beer. The room also had a Nespresso machine which we enjoyed. The location is in a beautiful area of Amsterdam, more quiet, but still close to many major attractions.
Stayed 2 nights in Jun 2018
Response from Janica on 7 Nov 2018
Dear Guest, Thank you very much for taking the time to review our property. We appreciate your positive feedback and we hope to have an opportunity of welcoming you back again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great hotel setup but the keypad to get into the hotel room and the hotel itself was horrendous. I came home before my family and i had to get up at 4 am to go down and let them in bc It wouldn’t work for them. Other than that i had an amazing time here.
Stayed 2 nights in Apr 2018
Response from Janica on 7 Nov 2018
Dear Guest, Thank you very much for taking the time to review our property. We have taken note your feedback for the improvement of our services.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven in the 9 Streets!
Hotel IX is phenomenal! Every aspect of the suite I stayed in was beautiful, the owners, Merel and Susan could not have been more helpful. It was peaceful, comfortable and a haven in an amazing neighbourhood. I’d definitely stay here again!
Response from Janica on 7 Nov 2018
Dear Lauren, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Hopefully you will consider us again on your future reservation in Amsterdam.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Janica on 7 Nov 2018
Dear Manuel, Thank you for giving us a perfect rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel IX! Such a lovely place to stay, and in a great area.
Stayed 3 nights in Oct 2017
Response from Janica on 7 Nov 2018
Dear Guest, Thank you very much for taking the time to review our property we appreciate your positive feedback.

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, accomodations, and attention.
Great location. Well appointed room. Owners are completely invested in making assuring that you have a great stay!
Stayed 2 nights in Oct 2017
Response from Janica on 7 Nov 2018
Dear Gregg, Thank you for your feedback. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal city centre stay
Beautiful boutique hotel, nestled AMONGST THE Boutiques. The hotel is newly renovated, trendy and very comfortable. Everything you could need for a city stay. If what you need is a plush place to stay while exploring the city by foot and entertaining yourself in Amsterdam, this is for you. It's a 5 min walk from the royal palace, Dam area and lots of boutiques, restaurants, coffee houses. However, If you have mobility issues (for stairs), or require in house dining and entertainment then you should consider a larger chain hotel instead.
Stayed 2 nights in Sep 2017
Response from Janica on 7 Nov 2018
Dear Guest, Thank you for your review. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and LOCATION!
We recently stayed at Hotel IX and had the most wonderful experience! The room was very clean and well equipped with everything we would need for a pleasant stay- they even left a bottle of rose for us (our favorite!). The location is within walking distance to many restaurants, museums, shopping, and GVB tram stops! We would stay here again and would recommend it to our family and friends who travel to AMS. Thank you Hotel IX for a lovely stay!
Stayed 1 night in Jul 2017
Response from Janica on 7 Nov 2018
Dear Guest, Thank you for your review. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We loved the hotel,the location and our hosts who were most helpful. And we loved Amsterdam.
Stayed 3 nights in May 2017
Response from Janica on 7 Nov 2018
Dear Guest, Thank you for your feedback. We are very pleased to hear that our staff made your stay pleasant and we are happy that you enjoyed your stay. We are looking forward to having you again as a guest.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
We loved our funky pad. Excellent area with boutiques and restaurants but away from the busy square. Susan and Merel were just delightful. They we available whenever we needed them.
Response from Janica on 7 Nov 2018
Dear Deborah, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant.

10/10 Excellent

Dr. Ken, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Perfect location.
The answer is YES, what is the question seems to be the motto. They are wonderful hosts with exceptional rooms. Coffee, beer, soda, water and a bottle of wine all provided free! Comfortable beds, modern clean bathrooms. What more do you want or need?
Response from Janica on 7 Nov 2018
Dear Guest, Thank you for your feedback. It's always heartwarming to hear that our services was appreciated.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hip apartment
Nice apartment, well located, not sure I'd pay €250 Euros again for it as its not a hotel. Its quirky and cool though. The only negative I have to mention is I was located on the 2nd floor and could hear every footstep of the room above, creaking floorboards. Need an ironing board in the room, the lady looking after it is really helpful, but not there all the time and obviously when you need to iron a shirt and have 10 minutes to get out of the door.
Response from Janica on 7 Nov 2018
Thank you very much for taking the time to review our property. We have taken note your feedback for the improvement of our services.

10/10 Excellent

Shlomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Janica on 7 Nov 2018
Thank you for giving us a perfect rating.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This hotel was great! The bed was so comfortable which felt amazing after a lot of walking through out the day. It's beautifully decorated and very clean it's in the best location as well we absolutely loved it!

10/10 Excellent

Laura, Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect city getaway
The hotel is located in the 9 streets area of the city which is packed full of boutique shops and excellent places to eat. It is only a short walk from all the main attractions but benefits from being in a quieter area. The hotel was really easy to find and we were really happy with our room on the first floor. It was spotlessly clean and very comfortable. We were a little cold in the room but were able to adjust the thermostat accordingly. We met Merel a couple of times and she was warm and friendly and we enjoyed chatting with her. Across the road from the hotel is a Japanese restaurant called Kagetsu which I would really recommend for dinner. A couple of doors down is Screaming Beans which we went in for breakfast everyday (recommend their cheese and ham croissant!). Overall we loved this hotel and loved Amsterdam!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, chic and great location
A chic cosy hotel near the canal. Perfect location! Such a great stay, can't fault this hotel one bit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem in Amsterdam
Had a great time at the hotel IX, coozy little hotel with a great vibe. You really get value for your money, wonderful big room, quiet and lots of tips from the owners.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Amsterdam Feel
When you decide to stay in Hotel IX, you get that typical "Amsterdam" feel!! Smartly decorated, not overdone, typical Amsterdam atmosphere, no nonsense yet eye for detail!! Loved it!! Would go back any time!!

10/10 Excellent

caroline, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a couple
Great location. Quiet. The most comfortable bed ever. Would go back in a heartbeat.

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a wonderful stay. The staff was very friendly and helpful and the room was even better than the photos. This hotel is in a great location! Lots to do in the neighborhood.

10/10 Excellent

CJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Oasis
Just off the main thoroughfare but easy enough to find. This small 'boutique' hotel (2/3 rooms in total) is lovely, clean, modern, mini bar free, lovely walk in shower, flat screen TV, modern decor whilst maintaining the age of the typical Dutch building. Far nicer than any of these large hotel chains. The keyless entry via touch pad can be a little fiddly, especially if you forgot your glasses or a little drunk!