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Reviews of Van der Valk Hotel Amsterdam Zuidas

4 out of 5
Van der Valk Hotel Amsterdam Zuidas
Tommaso Albinonistraat 200, Amsterdam, NH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 213 reviews" "
Rating 8 - Good. 47 out of 213 reviews" "
Rating 6 - Okay. 12 out of 213 reviews" "
Rating 4 - Poor. 7 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really close to the metro and the rooms were amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Ideal for family trip to Amsterdam. Tram station located outside hotel which takes you into Central Amsterdam in 10-15mins. Easy access to Ajax football stadium from hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the metro station, staff are friendly and shop downstairs is convenient. Amenities are useful.
Stayed 1 night in Apr 2024

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudio

Stayed 4 nights in Jan 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and the saunas were amazing

10/10 Excellent

Arifur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Alison

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel and bar staff/reception staff were excellent. The cleaning sdtaff of the bedroom left alot to be desired, I booked 4 rooms for business and two of us had no cleaning for most of the week, no change of sheets or towels despite asking on numerous occasions.
Stayed 5 nights in Nov 2023

10/10 Excellent

Shamis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms very clean and welcoming
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Oct 2023

10/10 Excellent

Sead

Stayed 1 night in Oct 2023

10/10 Excellent

CN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, great staff.
Stayed 3 nights in Oct 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet is separated from the main bath without a sink.
Stayed 2 nights in Oct 2023

10/10 Excellent

CN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Amsterdam.
An excellent and modern hotel . The rooms are well designed , great shower facility , all round one of the best hotels I have stayed at anywhere and good value . The electric curtains are a great feature but a bit of a struggle to understand the controls !
Stayed 3 nights in Oct 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Loved my stay!
The hotel is clean, comfortable, friendly service. I loved my stay. Super close to the metro and was able to go to city center easily. Super safe and quite location.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel — 100% Reccommend!
Amazing hotel all round, whether that’s for a business trip, solo, couple or family. The choice of rooms are fantastic, as are the spa and reception area. The hotel was amazing, room was stunning and location was great. The staff were brilliant too. They go above and beyond. We left behind some AirPods and the hotel were trustworthy and easy to communicate with throughout the entire experience. They kept them safely for us for months. I’d recommend this hotel 100% and would definitely return! We didn’t opt for breakfast but even that looked stunning! So clean, bright, airy and spacious. We really enjoyed our stay here. The hotel made the trip even more special. Loved the hot tub in the room and rainfall shower! The train to central was 30 seconds away and the journey was only 15-20 mins. Just fantastic, thank you!
Stayed 2 nights in May 2023

8/10 Good

Mandy, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful however our shower looked like it wasn’t cleaned properly, there was hair stuck in the drain, this was quickly rectified
Stayed 2 nights in Aug 2023

8/10 Good

Gurjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean, large, & comfortable room. Attentive staff (Rosanne) at check-in. Seamless check-out. Modern hotel and rooms. Have a bar & spa - did not use & can’t comment. Close to tram (14) to central station (30min journey) and 5min walk to metro (5-10min travel) also goes to the city. Room on 25-27 floor. Awaken by alarm at 2-3am for Emergency evacuation. Evacuated hotel along with other staff via staircase. Very chaotic and everyone, especially children were very distressed. No hotel staff around to advise what was going on until about 30-45 mins later to inform us via speaker that it was a false alarm. No apologies or explanation from hotel except from Rosanne the following morning because we went to clarify with reception about what had happened earlier in the morning. Was told a child had accidentally pressed the emergency alarm (at 2-3am???).. I’d believe an intoxicated individual doing it as a funny prank rather. A little disappointed with the room clean even after informing reception that we would like our room cleaned. Bedding just pulled over our linen and pillows, neither tucked in nor properly made up - I could do the same. Overall good and nice hotel. Attention to small details will take it a far way. Unfortunate emergency evacuation which is none of the hotel’s fault but speaks volumes of the hotels response to such incidences, may be an isolated event but hopefully a learning point for staff going forwards. Keep it up. Thanks Rosanne
Stayed 2 nights in Aug 2023

10/10 Excellent

Neil

Stayed 9 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and comfortable bed. Service was very good and staff were helpful to my wife when she became unwell. No charge for late check out which was very much appreciated.
Stayed 1 night in Jul 2023

8/10 Good

Kam yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are helpful.
Stayed 4 nights in Jun 2023
Response from fo on 27 Jun 2023
Thank you for your review.We are happy to read that you had a good experience with our staff.Really hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

4/10 Poor

Craig

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Hot room, ineffecair-con, no resolution. Horrible
I had to change rooms at midnight on the first night as the room was far too hot and the air conditioning, even set to the lowest setting at 18, was completely ineffective. The next room was no better and I had a really uncomfortable night's sleep (or lack of). The next day I left the air con all day at 18 with the curtains shut as I was coming back late and thought that would solve issue. I came back to find the room was like an oven (25 degrees plus). I spent a second very uncomfortable night. I called up the next day ahd they moved me again and the third room had the same issue. They brought me a little fan to help. they told me it was because it was hot outside!!! Honestly, worst 3 nights I can remeber in a hotel and was totally dehydrated evey morning. Other guests were saying the same thing. Awful. Rest of hotel was fine but what is the point if you can;t sleep!!!
Stayed 3 nights in Jun 2023
Response from fo on 27 Jun 2023
Thank you for review.We are sorry to hear that you had this experience. We have, of course, taken this up with the technical department and hope to avoid this during your next stay.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service
Fantastic bedroom Helpful staff Great to be able to rent bikes Clise to tram stop
Stayed 3 nights in May 2023
Response from fo on 13 Jun 2023
Thank you for your review.We are glad to read that you were happy with our staff and with your room.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from fo on 10 Jun 2023
Thank you for your good review.We are hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from fo on 10 Jun 2023
Thank you for your review.We are hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from fo on 10 Jun 2023
Thank you for your review.We are hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Shay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay - prime transport hub location
Excellent hotel for a business stay as well as for tourists that don't shy away from 20-min ride on subway or tram. Feels very new and clean. Great service. 20-min train ride form the airport.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels. Nice and clean with floor to ceiling windows. Excellent staff!
Stayed 2 nights in Apr 2023
Response from fo on 13 Jun 2023
Thank you for your review.We are delighted to hear that you had such a good experience with our staff and that you liked the room.We are hoping to welcome you again soon.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Kyle

Stayed 2 nights in Apr 2023
Response from fo on 10 Jun 2023
Thank you for your review.We are hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

6/10 Okay

Mick

Stayed 3 nights in Apr 2023
Response from fo on 16 Apr 2023
Thank you for your review.We are really hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Dayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel. Couple of very minor issues with the bed, sheets come off all the time as they aren't big enough for the bed. The pillows are far too thick as well. I had to use the "show" pillow. Other than these minor points, the hotel is lovely. Situated a 5 minute walk from the nearest metro into the centre. Very clean and very helpful staff. Good shower and good views. Highly recommend.
Stayed 3 nights in Apr 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel!10-15 mins on train for Central Amsterdam..2 min walk to get to hotel..quietest room ive stopped in..
Stayed 2 nights in Apr 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, close to transit, and affordable. Very easy to get into center city, and quiet!
Stayed 2 nights in Apr 2023
Response from fo on 16 Apr 2023
Thank you for your good review.We are very pleased to read that you enjoyed your stay and the location of the hotel.We are hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Ethan

Stayed 2 nights in Mar 2023
Response from fo on 16 Apr 2023
Thank you for your review.We are really hoping to welcome you again in the future.Kind regards,Team Van der Valk Zuidas

4/10 Poor

mehmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed was not comfortable and not clean. the view of the room (jr suite) was terrible. quality price was very bad.
Stayed 2 nights in Mar 2023
Response from fo on 16 Apr 2023
Thank you for your review.We are very sorry that you experienced this during your stay. We will take up the feedback regarding cleaning internally with housekeeping.Hoping we may welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Koo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room is spacious and clean. Lighting is well thought out.
Stayed 4 nights in Mar 2023
Response from fo on 27 Mar 2023
Thank you for your good review.We really appreciate it.Hopefully we may welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from fo on 27 Mar 2023
Thank you for your good review.Hopefully we may welcome you again in the future.Kind regards,Team Van der Valk Zuidas

10/10 Excellent

Wilson

10/10 Excellent

Shane

Stayed 1 night in Oct 2022

10/10 Excellent

Dhara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant property, very large room, mordern design, innovative ideas in the room
Stayed 1 night in Oct 2022
Response from Front Office on 24 Nov 2022
Thank you for your good review.We are delighted to read that you had a good stay with us.Hopefully we may welcome you again to our hotel in the future. Kind regards,The van der Valk team

10/10 Excellent

Craig

Stayed 1 night in Oct 2022
Response from Front Office on 24 Nov 2022
Thank you very much voor your good review!Kind regards,The van der Valk team

10/10 Excellent

Luke, Denver

Stayed 1 night in Oct 2022

8/10 Good

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels new. Some small tweaks.
Nice hotel. Business users primarily. Needs full size ironing boards as there isn’t anywhere to easily place a small ironing board (although I managed) in the room, more hanging space especially for towels in executive rooms. Quality of shampoo etc could be improved. Bed very comfortable. Tech in room excellent. Staff very good, breakfast and restaurant meals also good.
Stayed 5 nights in Oct 2022
Response from Team Hotel van der Valk Amsterdam Zuidas on 15 Oct 2022
Dear Adam, Thank you for your review. We are glad to hear that you enjoyed your stay and loved our staff and meals especially. We hope to welcome you again in the future.Kind regards, Team Hotel van der Valk Amsterdam Zuidas.

10/10 Excellent

Omari

Stayed 2 nights in Oct 2022

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for rail/metro and for RAI conference. Quiet and peaceful. The rooms were comfortable and well appointed.
Stayed 3 nights in Oct 2022
Response from Hotel van der Valk Amsterdam Zuidas on 15 Oct 2022
Dear Penny, Thank you so much for your fantastic review.We are happy to hear that you enjoyed your stay and loved the rooms. We hope to welcome you again in the future. Kind regards, Team Hotel van der Valk Amsterdam Zuidas

10/10 Excellent

Vannisha, Upper Darby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved everything single thing about this hotel except that house keeping comes too early. On vacation most of the time we don’t get up until 12pm & they always came at about 8am so we never got our room cleaned on a 6day stay. But other than that I absolutely loved everything about this hotel & its location!
Stayed 2 nights in Sep 2022
Response from Hotel van der Valk Amsterdam Zuidas on 15 Oct 2022
Dear Vannisha, Thank you for your great review. We are happy to hear that you loved everythingabout your stay!We hope to welcome you again in the future. Kind regards, Hotel van der Valk Amsterdam Zuidas

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Hotel van der Valk Amsterdam Zuidas on 15 Oct 2022
Dear Mark, Thank you for your fantastic review. We are happy to see that you enjoyed your stay. We hope to welcome you again in the future. Kind regards, Hotel van der Valk Amsterdam Zuidas