Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Microtel Inn & Suites by Wyndham Eagle River/Anchorage Area

2 out of 5
Microtel Inn & Suites by Wyndham Eagle River/Anchorage Area
13049 Old Glenn Hwy, Eagle River, AK

Reviews

6.8
Rating 10 - Excellent. 255 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 222 out of 1001 reviews" "
Rating 4 - Poor. 141 out of 1001 reviews" "
Rating 2 - Terrible. 136 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tricia E

Liked: Staff & service
Disliked: Cleanliness
My room smelled terrible! Opening the window did not help!!!
Stayed 2 nights in May 2024

6/10 Okay

Lena

Stayed 1 night in May 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The rooms are stuffy and not well cleaned. We couldn’t turn on the ceiling fan or use the fan that was in the closet because they were coated in dust. We opened the window because we were hot but the traffic and talking noise outside kept us up most of the night.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk lady was so nice, friendly and helpful!
Stayed 1 night in May 2024

2/10 Terrible

Bret

Liked: Cleanliness, staff & service
Hard to sleep when other guests are so loud especially above you. They have to know how hard they are stomping around, you know the people below you can hear it, but people cant walk quietly, they know what they’re doing. Sleep is hard to find here
Stayed 2 nights in May 2024

2/10 Terrible

Stacy

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, room had mold on ceiling, 2nd room also had water damage and mold.
Stayed 1 night in May 2024

6/10 Okay

Yadira

Travelled with family
Disliked: Amenities
NA
Stayed 2 nights in Mar 2024

6/10 Okay

Angela

Liked: Staff & service
Very basic no extras. Checking was easy. Breakfast was simple but enough to get you started. Rooms and hotel could use some updating.
Stayed 4 nights in May 2024

2/10 Terrible

Cassie, St Cloud

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and unhelpful staff
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and confutable. much Quiter than I expected
Stayed 3 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It is the only hotel we found in Eagle River and is full most every night.
Stayed 3 nights in May 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access.
Stayed 4 nights in May 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable for the price! We’d stay again!
Stayed 1 night in May 2024

2/10 Terrible

Ileana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bench by window is stained, not conducive to comfort. There is a hole in the ceiling above the shower head. The bathroom sink appeared to be coming off the wall, we didn’t date to touch it. The sheets in the bed had hairs and was stained. Overall, disgusting conditions.
Stayed 2 nights in May 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Shed, Fairbanks

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2024

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It has seen better days. Tv doesnt work
Stayed 2 nights in Apr 2024

2/10 Terrible

Kisella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, sheets were dirty. Sink is coming off the wall. Tv didn’t work. The phone to call the front didn’t work. Had people screaming down the hall way.
Stayed 1 night in May 2024

2/10 Terrible

David

Stayed 1 night in Apr 2024

8/10 Good

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To hot in the rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Stayed 1 night in Apr 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

William

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Can not beat it for the price.
Stayed 1 night in Apr 2024

4/10 Poor

Eddy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of amenities, it's very basic. I only stayed for one night, and I wouldn't recommend it for longer stays.
Stayed 1 night in Mar 2024

6/10 Okay

Keith

Liked: Staff & service
It was really cheap, so I was not expecting much, but worst hotel breakfast and coffee service I’ve ever experienced. Toaster didn’t work. Coffee not hot. Butter frozen. No half and half for coffee, only corn oil fake creamer. Coffee had grinds in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

M Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
I had and overall good for experience at this property.
Stayed 1 night in Apr 2024

8/10 Good

Frank

Stayed 1 night in Apr 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
bed was dirty and the room was extremely hot. 4/9/24
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean and quiet
Stayed 1 night in Apr 2024

8/10 Good

Hannah

Stayed 2 nights in Apr 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, affordable
Stayed 1 night in Mar 2024

4/10 Poor

Christopher

Stayed 2 nights in Mar 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought I was booking in Anchorage Micro as when your online booking is reads micro Hotel Eagle River/Anchorage what it doesn’t tell you is that your reservations are automatically booked for Eagle River, the staff was very nice, polite and understanding.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 6 nights in Mar 2024

2/10 Terrible

CHRISTOPHER

Travelled with group
Disliked: Property conditions & facilities
Disgusting nasty dirty rooms
Stayed 1 night in Mar 2024

8/10 Good

Leah

Liked: Staff & service
Disliked: Amenities
Overall not bad. Especially for the prices!
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, with amazing staff. The only thing that can be better is the pillows.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never given a property a review this bad, but it was bad. I don’t mind old, but dirty and scary is not cool. The night I arrived there was someone screaming looped out on drugs next door. The next day they had to kick the guy out and the smell was so gross. I had giant hairballs in my shower and goo on the shower walls. There was a toilet paper wad stuck to the wall in the bathroom that stayed for 5 days. We stayed a week. Our bed was never made and sheets were never changed and I had to ask for towels every day. I repeatedly asked that the bathroom could be cleaned. Garbages were periodically emptied. Mirrors and bathroom looked like they hadn’t been wiped down in months. Was on ground floor and curtains had to be held closed with pillows as hooks were broken and didn’t close properly. Had to go buy my own pillow. Pillows provided were like 10 cotton balls in a pillowcase. Breakfast was meh, but we didn’t pay a lot so wasn’t expecting much. I actually feel terrible for a review this bad, but if you are a woman alone I would not recommend staying here.
Stayed 7 nights in Mar 2024

6/10 Okay

Janice

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Wendy, Coral Harbour

Disliked: Cleanliness, property conditions & facilities
Moldy room
Stayed 8 nights in Mar 2024

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Small cozy room with a nice window seat. The lobby was nice and welcoming. The security has not been updated other than to install electronic doors on each room. The carpet was not cleaned well and there was dust on most surfaces.
Stayed 2 nights in Mar 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service
Dirtiest
Stayed 2 nights in Mar 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness
Comfy beds but wasn’t clean
Stayed 8 nights in Mar 2024

8/10 Good

Brandon, Eagle River

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel
Stayed 7 nights in Feb 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff so nice and helpfull
Stayed 1 night in Mar 2024