Family Room
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Reviews of Hotel National

3 out of 5
Hotel National
Nationalestraat 40, Antwerp

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 11 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

LAURA

Disliked: Cleanliness

10/10 Excellent

Mr Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay. Recommended.
Stayed 5 nights in Dec 2023

6/10 Okay

Jenee

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Location was great, rooms were fine. The aesthetics were nice, but bathrooms, and walls were a bit dates, needed many touch ups. Hallways looked like they were from a horror film. The hotel desk is barely there, they say to text or call for issue, but no one answers. If you do bag storage, you cannot get to you bag except the few certain hours that staff happens to be there, you cannot even get into the lobby for that matter
Stayed 1 night in Jan 2024

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Antwerp
The hotel has good location.
Stayed 2 nights in Jan 2024

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and tidy room, quite basic. Lift very small
Stayed 1 night in Dec 2023

8/10 Good

Brian, Gillingham

Stayed 1 night in Dec 2023

8/10 Good

Mariah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls but otherwise incredibly convenient location.
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excellent location. Very comfortable beds. Coffee machine and TV did not work. Lots of dust n hair under the bed and in the corners of the room. Brown circular stains on the towels and bed sheets

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Kirsis, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Nour

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.

6/10 Okay

Jeanne

Travelled with partner
Liked: Staff & service
This hotel was just okay. The staff was very nice and the parking garage right next door make parking our car easy. The location, in terms of proximity to the sights in Antwerpt, was very good - just a block or so away. The room however was very basic, at best. No frills at all but the price was right. Our main issue was the noise factor later in the day. There was no air conditioning in the room so we needed to open the window. The hotel must be on a main drive into town because later in the evening it was Very noisy. The cars were driving fast, honking their horns well into the night. I probably wouldn't stay here again.
Stayed 1 night in May 2023

6/10 Okay

Lida

Disliked: Amenities
Check in was late which wasn’t ideal.
Stayed 2 nights in Apr 2023

6/10 Okay

Raanan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The window was close for parking lot, wasnt pleasnt. the heating didnt work, and we needed to fix it ourselves with extension cable.
Stayed 1 night in Mar 2023

2/10 Terrible

Franz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfassbar lautes Lüftungsgerät direkt vor dem Fenster und Zustand des Zimmers inakzeptabel!
Stayed 1 night in Feb 2024

4/10 Poor

STYLIANI

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Συμπαθητικό ξενοδοχείο, με πολύ κρύο δωμάτιο
Το προσωπικό εξαιρετικό. Η τοποθεσία πολύ καλή . Συμπαθητικοί οι χώροι . Απαράδεκτη η θέρμανση , που δεν ζέσταινε με τίποτα το δωμάτιο , ενώ έξω χιόνιζε.
Stayed 1 night in Jan 2024

8/10 Good

Karel

Liked: Staff & service

8/10 Good

Karel, Nieuwerkerk

Travelled with partner
Liked: Cleanliness, staff & service
Dichtbij het centrum. Direct naast het hotel een parkeergarage 21,- per etmaal. Kamers zijn wat gedateerd en douche aan de kleine kant maar dat is voor een hotel zo dicht bij het centrum gauw vergeten. 2 keer hier geweest en de derde keer zit al in ons gedachten.
Stayed 1 night in Dec 2023

6/10 Okay

Yoeri

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Catalin Nutu

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Slitt hotell. Ubetjent resepsjon store deler av døgnet. Digitale nøkler fungerte ikke.
Stayed 2 nights in Nov 2023

2/10 Terrible

isilay

Stayed 3 nights in Nov 2023

8/10 Good

Hasan

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Simpel hotel. Midden in het stad.
Stayed 1 night in Oct 2023

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple Hotel but perfekt location in the center of Antwerp
Stayed 2 nights in Oct 2023
Response from Hotel National on 9 Oct 2023
Thank you very much! We hope to see you again soon, team National

4/10 Poor

Jacques

Travelled with partner
Disliked: Property conditions & facilities
The Hotel is well located near the center and restaurants. parking was also close by. Nevertheless, the mattress was burnt on one side, there was no hot water for our morning shower and we were not allowed to check in before 3:00 pm even though we got there at 2:30 pm. Finally, the elevator broke down between two flights for a couple of minutes as we were going down to check out. Not a good experience
Stayed 1 night in Sep 2023

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était très correcte, lit très confortable. Il y avait le nécessaire dans la salle de bain. Super emplacement. Parking juste à côté de l’hôtel. Transport à proximité.
Stayed 1 night in Aug 2023
Response from Hotel National on 9 Oct 2023
Merci beaucoup :)

4/10 Poor

Emiel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
- Stairs not cleaned in a while. - Housekeeping enters when you have sign "Do not disturb" - Door was not not closed and locked after cleaning - No own parking, extra costs - Window did not close properly - Nightstand was broken - Staff did not seem to care about the feedback. - Main light did not work - Enough space on the room itself.
Stayed 2 nights in Aug 2023

8/10 Good

wilma

Stayed 1 night in Jul 2023

6/10 Okay

Mikayla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
De ligging van het hotel is perfect. Alles is makkelijk op loopafstand te doen als je Antwerpen centrum in wil. Het personeel is vriendelijk, niks is te veel. Wel was de kamer niet heel hygiënisch. Voor 1 nachtje is het prima, maar zou niet langer in de hotelkamer willen zijn. Er lagen haren van de vorige bezoeker in de hotel kamer ook zagen wij dat er brandvlekken in het matras zaten.
Stayed 1 night in Aug 2023

8/10 Good

Petra

Das Hotel National ist etwas in die Jahre gekommen, Aufzug und Treppenaufgang viel zu klein. Die Lage ist sehr gut. Für einen Städtetrip zu empfehlen.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijne ligging Parkeergarage naast hotel
Stayed 2 nights in May 2023

8/10 Good

Katrien

Liked: Cleanliness, staff & service, property conditions & facilities
The loca5ion is perfect

8/10 Good

Gizem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super, jederzeit wieder
Stayed 3 nights in Jan 2023
Response from Sunny on 2 Feb 2023
Thank you for the review. We are always ready, happy to serve you and make you feel at home.

10/10 Excellent

Romualdo

Stayed 1 night in Jan 2023

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Barwoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goed, zeker voor deze prijs.
Verblijf was in orde. Kamer was proper en in orde. Personeel was zeer vriendelijk en behulpzaam.
Stayed 1 night in Aug 2022
Response from Hotel National on 8 Sept 2022
Thank you so much for your message & review, we hope to see you again in the near future!

6/10 Okay

Mathias Laustsen

Stayed 3 nights in Aug 2022
Response from Hotel National on 8 Sept 2022
Hi, Thank you for staying with us, hope we can make you feel happier next time.

8/10 Good

Bertrand

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Hotel Manager on 30 Aug 2022
Dear Bertrand,Thank you so much for your stay and your nice review! hope you'll bless us with another visit!