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Reviews of The Royal Oak

3.5 out of 5
The Royal Oak
Mayfield Road, Mayfield, Ashbourne, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 71 reviews" "
Rating 8 - Good. 22 out of 71 reviews" "
Rating 6 - Okay. 7 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine With a good quality breakfast
Stayed 1 night in Feb 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but room was very, very Cold
Staff were excellent, rooms were large, clean and comfortable, but very very cold. Food was great
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2023

10/10 Excellent

Marie

Stayed 2 nights in Jul 2023

10/10 Excellent

Darrell

Stayed 1 night in Jul 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
My room was in a building separate from the pub itself, up a flight of steep stairs, which was a bit tricky because there is a stair lift attached and very little room for carrying your suitcase. However, the room was comfortable and pleasant, very good shower, plenty of toiletries, refreshments etc. I ate in the bar each evening, good selection although not many vegetarian options - but beware the Brie/Apple/Walnut salad, it is enormous!! For breakfast there were adequate choices of cereals, a little fruit, and lots of cooked options. The staff were all excellent, hard-working, some even there at breakfast when they had also been on duty the night before. There is a big garden, outdoor eating area, rabbits in hutches, toys for children…decent car-parking. One drawback was the incessant whirring noise from the pub in the evenings, extractor fan maybe, and it didn’t cease until nearly midnight. But overall the Royal Oak was reasonably priced and comfortable, and a good base for walking in Dovedale etc.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service
Only a one-night stay but service was excellent and very accommodating. The room was very clean and had all necessary en-suite facilities including Tea/Coffee making with essential biscuits. Breakfast was included in the price but I was leaving at 5.15 in the morning to catch a balloon flight. The staff provided cereal to take to the bedroom overnight and offered to provide a sandwich if we were unable to arrive back before end of breakfast at 9.30. Overall a very enjoyable stay with excellent friendly service. Highly recommended.
Stayed 1 night in Jun 2023

8/10 Good

Bradley

Stayed 1 night in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, staff were very accomodating
Stayed 1 night in May 2023

8/10 Good

Mick

Liked: Room comfort
Good value for money
Loft room in the annexe was a little short on head room. Anyone taller than my 5’10 and you might struggle. Reasonably clean (dust web hanging from ceiling). Bed was soft and comfortable. Some road traffic noise. Food excellent with very generous proportions. Breakfast also very good. Overall it’s looking a little tired and ready for a makeover but our stay was very pleasant, the staff were very attentive and friendly and it represented excellent value for money for the budget conscious.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where great and friendly, the pub food was amazing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Liked: Staff & service, room comfort
Excellent value for money.
Very friendly hotel. Fabulous breakfast. Dinner menu exceptional value and delicious. All staff were very helpful and gave excellent service.
Stayed 1 night in Apr 2023

10/10 Excellent

nigel

Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent hotel. Very comfortable. Superb service and food.
Stayed 1 night in Mar 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Glenn

Stayed 1 night in Mar 2023

10/10 Excellent

Megan

Stayed 1 night in Feb 2023

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great minibreak
Really enjoyable stay. Sunday roast and breakfast were particularly amazing (and included a treat for our dog). Modern bathroom and cosy room. All staff very friendly and helpful. Great base for walking - we will be back
Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leicestershire friends
We had a lovely stay with 6 friends. The staff were helpful and very friendly. We ate at the pub on both evenings. Food was really good. Good location just outside of Ashbourne
Stayed 2 nights in Nov 2022

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab staff
I have very fussy children and staff more than happy to meet there needs xx
Stayed 1 night in Nov 2022

10/10 Excellent

Jo

Stayed 1 night in Nov 2022

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
AMZING food and lovely staff although at busy periods we had to wait a bit longer than thought. They were amazing with our puppy, very accommodating.
Stayed 1 night in Nov 2022

8/10 Good

deborah

Stayed 1 night in Nov 2022

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Ashbourne
Really large room bed so comfortable with loads of tea/coffee/hot chocolate, dog friendly, pub nice didn’t eat there we went into Ashbourne lots of choice there about 25 mins walk
Stayed 1 night in Oct 2022

10/10 Excellent

Ian

Stayed 1 night in Oct 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable bed good breakfast excellent valuev
stayed one night chose the Royal as it was close to where I going. The service was welcoming and friendly whilst the stair carpet could do with a clean the rooms were spotless and comfortable with an excellent shower. Good food served in the pub
Stayed 1 night in Sep 2022

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight Alton towers break stay
A very welcoming overnight stay. Family room needs a bit of attention ie refurbishment but was very clean and main bed very comfortable. The children’s bed not as much but for one night it was fine. Service and food was spot on. No complaints whatsoever. We would definitely stay again as was good value for money.
Stayed 1 night in Aug 2022

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent a complaint about the service and I have not received a response.
Stayed 1 night in Aug 2022

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Julie

Stayed 2 nights in May 2022

10/10 Excellent

Steven

Stayed 1 night in May 2022

6/10 Okay

Sheila

Stayed 2 nights in May 2022

8/10 Good

Christopher J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Oak at Easter
Warm welcome, excellent breakfast, country walks from the door, pleasant beer garden
Stayed 2 nights in Apr 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Ian

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very friendly staff, the check in good, breakfast lovely. Were in room 4 which has a glass door to the on suite, this was a problem at night when the light was a sensor one so stayed on if we went to the loo so it lit up our bedroom. Could also see everything clearly if in use ! The tv also was not working which we reported the 2nd night but no one came to have a look. Having said that it was very good value for money and we would return.
Stayed 2 nights in Dec 2021

10/10 Excellent

GRAHAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
A genuine review
Where do I start, quick check-in, that's where the positives end. Room dirty, dusty, stains on the carpet bedding, headboard and curtains. In the bathroom black mould, no toilet roll holder also no hand towels supplied. Food and service - Had an evening meal in the restaurant, we ordered a shared starter then I ordered a burger meal and my wife a Steak. The starter was nice even though the garlic bread was actually just bread and not toasted. The burger I received was cremated, the bread bun was not toasted and just fell to pieces and had a large piece of lettuce root, finally the chips where just full of black eyes (bad bits). The Steak was over cooked and full of fat. The waitress was never around to complain and even got our drinks wrong at the start. They even tried to take our starters away twice before we had even finished. The breakfast wasn't much better! didn't even bring us our toast and again the waitress was missing.
Bathroom
Bathroom
Bathroom
Headboard
Stayed 1 night in Sep 2021

4/10 Poor

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner were living above our room, they were stomping around, woke us up three times. Not a good experience. Complained and they gave us £20 off.. would have preferred a good nights sleep!
Stayed 1 night in Aug 2021

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort
Nice stay
Room was a good size with all the required accessories. The tv reception was not very good and there were a number of flies in the room which detracted from the overall good rating. The bathroom could do with updating but was functional. We ate in the restaurant and the food was very good. The beer battered fish was superb as was the Bakewell tart. Unfortunately we had to leave early in the morning for an event so didn't get to try the breakfast.
Stayed 1 night in Jul 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely and the people that looked after the venue were very polite. Called me to check before hand. Just would have liked to know it was feather pillows before hand.
Stayed 1 night in Jul 2021

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021