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Reviews of YHA Ilam Hall - Hostel

4 out of 5
YHA Ilam Hall - Hostel
Ilam Hall, Ilam, Ashbourne, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Subbu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a place to stay within a beautiful area. Beds and showers were really good but both dining and self-catering facilities needs improvement. We used the hostel as a base to explore the surrounding area and walks so it was perfect for us.
Stayed 2 nights in Apr 2024
Response from Ilam Hall on 4 May 2024
Good morningThank you for taking the time to leave a review. We are pleased you enjoyed your stay.Kind regardsIlam hall

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from Ilam Hall on 9 Apr 2024
Hi ChrisThaks for the 5 out of 5 review. We are pleased you enjoyed your stay and hope to welcome you back in the future.Kind regardsIlam Hall

10/10 Excellent

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Negatives - findings the place! There needs to be better signage and there is nil lightning from car park to the builidng. Its very very dark arriving. And trying to find the place and the care park. Positives- everything else! Car park and building felt safe and its a beautiful location and building. Inside felt like every other yha, which is a bit of a shame but practical and functional. Clean. It was soooo warm! Which was a pleasant suprise. But also you could control this yourself once in the room. We went private room shared bathrooms. Which again. Functional but clean and fine. Staff were lovely! Facilities good and i really wish i could have stayed for breakfast looked great. Id love to come back here with more time and see the national trust site, village and area. The walking routes and info at reception are fabulous. The coffee is great. Will be back !
Stayed 1 night in Dec 2023
Response from Lyndsey on 20 Dec 2023
Hi Ann. Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay and the breakfasts are definitely excellent. Regarding the car park, unfortunately this isn't owned by the YHA but the National Trust who allow YHA guests to use it at a reduced rate so any feedback on the car park would need to go the National Trust directly. We hope to welcome you again in the future when you can try the breakfasts. Kind regards, Lyndsey, Reception manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, building and great staff
Fantastic value for money, very clean, building is old so expect condensation on windows and the like. If we had been organised would have taken a bag of microwave dinners and milk, communal kitchen has everything you could need. Only thing I missed was a kettle in room for cups of tea. Food from restaurant: breakfast very good with everything hot and tasty and as much as you like. Evening meal good but again my preference I would have liked hot water and teas and coffees left out like breakfast.
Stayed 2 nights in Oct 2023
Response from Lyndsey on 20 Dec 2023
Hi. Thank you for taking the time to leave a review. Apologies for the time taken to reply as we've had some Expedia accessibility issues. We are pleased you enjoyed your stay. Tea and coffee are part of the breakfast service so are left out for guests who have paid for a breakfast. The evening meal service is off the menu so hot drinks aren't included but can be purchased separately from reception. We hope to welcome you again in the future. Kidn regards, Lyndsey Reception and Accommodation manager.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alton Towers
Attended with my son in an en suite room, for a trip to nearby Alton Towers. It is basic, but clean and perfect for our requirements. Wifi nit very good if this is required.
Stayed 1 night in Oct 2022

8/10 Good

Penny

Stayed 1 night in Oct 2021

10/10 Excellent

F

Business traveller
A very nice place
Very nice, clean, friendly, no wifi or phone signal.
Stayed 3 nights in May 2021

8/10 Good

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Alton towers
Amazing location. Unfortunately covid put a damper on things and made things abit more difficult as I wanted to use the shared kitchen to make drinks etc but wasn’t allowed. Would have been nice if the tellys were on. But generally it was a cheap and cheerful break.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great please to stay, helpful staff
Stayed 1 night in Oct 2020

6/10 Okay

romell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful site would stay again
Stayed 1 night in Sep 2020

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Alton Towers Trip
We stayed here whilst visiting Alton Towers. Room was clean and comfortable. staff were excellent and friendly. We would definately recommend this Youth Hostel.
Stayed 2 nights in Sep 2020

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay over August Bank Holiday weekend
Great stay for the August bank holiday weekend. Staff were very helpful and friendly. The room was clean and spacious with a great view of the garden. I had no worries about any risk of COVID-19, all the measures that were put in place were great. Amazing location, so many walking routes around.
View from my room
Lovely building
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it everything,hotel,very nice team,service,very helpful,amazing outdoor garden,❤️
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This is the 5th year I’ve visited but the first with a toddler. Lots had changed since we last arrived. I think the place is amazing. Staff were friendly and the location is perfections. Things that need to change- bring back the toddler play area in the lounge. It was the perfect from till you moved it all. Please purchase some cots with actual mattresses. Travel cots and wooden bases are horrendous and we didn’t get much sleep. As an old building it gets very warm and the windows don’t open. Please get some fans for the rooms. Prices on alcohol and hot drinks has gone up loads! £3.50 for a tin of beer is shocking!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How about a kettle?
Comfy beds. Facilities to make a cuppa at will would have been much appreciated. Rare not to have this in accommodation these days.
Stayed 2 nights in Oct 2018

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great YHA
Great YHA stay. Fantastic building and area.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what we needed
This hotel was just what we needed. My friends and I only needed a hotel for one night and we had a budget to stick to. This hotel provided us with a bedroom with beds and bedding, I had a good night sleep, my friends either had a good night sleep too or found the mattress to be hard. Can't please everyone. The grounds were beautiful. We walked round the entire grounds the evening we arrived and again the next day after breakfast (we had brought in).
Response from Ilam Team on 23 May 2017
Thank you for taking the time to leave a review were so happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical castle with Italian garden
Very clean bathrooms. Comfortable beds. Very friendly and accommodating staff. Good food.
Response from Manager on 15 Feb 2017
Thank you for your review and positive feedback on cleanliness. We are glad to hear your enjoyed exploring the area. Hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Best for families not for couples
Don't ask for 308 309 these rooms are in the attic with paper thin walls between them Definitely Go out for supper but the breakfast was okay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning old stately home. What an amazing place to stay!!

8/10 Good

Jayne, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing place to stay.
Very relaxing place to stay. Lots of walks surround the hall. Great view from tea room that serve excellent food and pots of tea. I would go back - no hesitation. The staff there make your stay so very easy. They are all extremely polite and welcoming. It's very well organised. Fantastic value for money. My friends and I stayed overnight, so had the evening meal, breakfast and the packed lunch. Couldn't fault it. I have already recommended it to 3 people and their families and only been back a day. You travel through many cities, fast roads, and crowds of people in life. All a stone's throw from Ilam but when you're there it could be a million miles away from all the hustle and bustle of normal life. It truly is a place to 'switch off'. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ilam Hall - Hostel stay
It was only a one night stay but we wished it could have been longer. This is a magnificent property nestled in picturesque countryside. The room was nice and the staff were very friendly and helpful. The breakfast was also very good value.

8/10 Good

Holly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Friendly hostel
Staff were very helpful, and for a hostel the facilities were very useful, especially the self catering kitchen and free wifi (I had no 3G coverage there). You couldn't ask for a more beautiful location.

10/10 Excellent

Lyndsey, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
A truly fantastic stay at Ilam Hall. This is the first time I have stayed in a YHA and I am gutted about what Ive been missing out on all these years. Absoluely spotless, staff that cant do enough for you and a genuinely warm atmostphere, I didnt want to go home. Couple this with absoluetly breathtaking views and grounds, truly a very special place. I will be back :)