City Suite, City View | Terrace/patio
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Reviews of Hotel Casa Rubio

3 out of 5
Hotel Casa Rubio
11 Calderón Sin Nombre, Atotonilco el Alto, JAL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 93 reviews" "
Rating 8 - Good. 23 out of 93 reviews" "
Rating 6 - Okay. 3 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Elizabeth on 25 Apr 2024
That's fantastic! We're thrilled you enjoyed your stay with us. Hope to see you again soon!——————¡Qué fantástico! Estamos encantados de que hayas disfrutado tu estancia con nosotros. ¡Esperamos verte de nuevo pronto!

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean, staff was very friendly and accommodating. Parking was super easy in the property and the location was excellent as it’s located within a few minutes walking distance from the center.
Stayed 2 nights in Mar 2024
Response from Elizabeth on 17 Apr 2024
¡Muchas gracias por tu amable opinión! Nos alegra saber que disfrutaste de nuestra propiedad limpia, personal amigable y conveniente estacionamiento. Estamos encantados de que también te haya gustado nuestra excelente ubicación cerca del centro. ¡Esperamos darte la bienvenida nuevamente pronto!Thank you so much for your kind review! We're delighted to hear you enjoyed our clean property, friendly staff, and convenient parking. We're thrilled you also liked our excellent location within walking distance from the center. We look forward to welcoming you back soon!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel clean & friendly
Stayed 3 nights in Feb 2024
Response from Elizabeth on 18 Feb 2024
We are delighted to receive your positive rating! At Hotel Casa Rubio, we strive to provide an exceptional experience. We look forward to welcoming you again on your next visit.Warm regards,Hotel Casa Rubio

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Elizabeth on 5 Feb 2024
Gracias por la generosa puntuación que nos otorgó. Nos alegra saber que su experiencia en nuestro hotel fue positiva. Valoramos su preferencia y esperamos tener la oportunidad de atenderle de nuevo en el futuro.Atentamente,Hotel Casa Rubio

10/10 Excellent

YOLANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Elizabeth on 5 Feb 2024
Su amable calificación nos ha alegrado el día. Agradecemos sinceramente su tiempo y esfuerzo para compartir su experiencia. Estamos emocionados de haber contribuido a que su estancia fuera memorable y esperamos con entusiasmo darle la bienvenida en otra ocasión.Atentamente,Hotel Casa Rubio

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación para caminar
Stayed 1 night in May 2023

8/10 Good

Yosu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, courteous staff very good location
Stayed 1 night in Feb 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Douglas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay - very friendly staff
Stayed 24 nights in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful

10/10 Excellent

Carlos

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location close to the plaza
Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Travelled with family
Liked: Staff & service
Hotel Casa Rubio,excelente atención de todo el personal, moderno,súper cómodo y limpio, tiene una agradable vista de Atotonilco, vamos a volver a hospedarnos en este hotel, lo recomiendo con todas las calificaciones posibles
Stayed 2 nights in Dec 2022
Response from HCR on 10 Dec 2022
HOLA SALUDOS CORDIALESGRACIAS POR SU PREFERENCIA!EXCELENTE QUE FUE DE SU AGRADO! ESTAMOS PARA SERVIRLE! LO ESPERAMOS PRONTOGRACIAS!!!

6/10 Okay

Sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was situated a good 10 minute walk from the Plaza. Area was very noisy, lots of motor cycle and dog barking noises up until about 2AM, and this was on. Wednesday. AC was not working, told the front desk, lady said ok, and it was never fixed. I also left an item behind, totally my fault, but apparently no one found anything, oh well! Overall good experience, nothing great!

10/10 Excellent

oscar

Stayed 6 nights in Aug 2022

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to rest, great service
Excellent service in a lovely town. The AC is super strong (very American!) but the walls are a bit thin. Super clean and nice to be a couple of blocks away from all of the action.
Stayed 3 nights in Jun 2022

10/10 Excellent

Biviana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and attentive.
Stayed 3 nights in Jun 2022

2/10 Terrible

andres

Stayed 2 nights in Apr 2022

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is really friendly., rooms are spacious and very clean I recommend this place
Stayed 3 nights in Mar 2022

8/10 Good

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el hotel. La estancia estuvo cómoda aunque la cama estaba un poco dura. La terraza tenia una vista muy bonita. No hay elevadores.
Stayed 3 nights in Dec 2021

10/10 Excellent

Gabriela, el paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean; staff was friendly and accommodating and beds and pillows were very comfortable...
Stayed 1 night in Nov 2021

10/10 Excellent

Gabriela, el paso

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in town for business trips. Unfortunately not restaurant in the hotel but some options nearby. Very clean. A little bit noise as all hotels in little towns.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in a great area right up the street from the main plaza super convenient.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to relax and get away.
Stayed 4 nights in Jul 2021

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes to Casa Rubio
Hotel was nice and guest services at front desk were always nice and would greet us at any time entered. Loved that there is parking underneath the hotel. Enjoyed the town view and pleased they had air conditioning and Netflix available. Would have loved to stay here longer. Over all great experience. My bed comforter had a small stain but smelt clean. Was offered room service which was nice. I would definitely recommend this place.
Stayed 2 nights in May 2021

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Adriana on 29 Oct 2020
Adriana, fue un placer tenerte con Nosotros; Gracias por tu estancia en Hotel Casa Rubio. Esperamos volverte de nuevo para brindarte un mejor servicio.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very clean room. Friendly staff, quick check in and check out. Parking was very good.
Stayed 4 nights in Sep 2019
Response from 3 on 27 Nov 2019
THANK YOU VERY MUCH,WE ARE HERE TO SERVE YOU,SEE YOU SOON GREETINGS.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was extremely clean and big compared to most. I would stay here again when in town.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One word WONDERFUL parking lot lock in the night for safety I recommend 100% 🌠🌠🌠🌠🌠
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, the room was emaculate, huge shower and great soaps!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly staff, beautiful views and great location
Stayed 1 night in Jul 2019

10/10 Excellent

Dra Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar muy limpio y agradable
Stayed 1 night in Apr 2024
Response from Elizabeth on 17 Apr 2024
¡Gracias por tu comentario! Nos alegra saber que disfrutaste de nuestro lugar limpio y agradable. ¡Esperamos verte pronto de nuevo!

10/10 Excellent

Luis Eduardo

Stayed 2 nights in Apr 2024
Response from Elizabeth on 5 May 2024
¡Gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que disfrutaste tu estancia en Hotel Casa Rubio. Si hay algo en lo que podamos mejorar o alguna manera en la que podamos hacer tu próxima visita aún más especial, por favor háznoslo saber. ¡Esperamos verte pronto de nuevo!

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities
Muy recomendado la plaza esta muy serca puedes ir caminando al mercado tambien
Stayed 2 nights in Mar 2024
Response from Elizabeth on 17 Apr 2024
¡Gracias por tu recomendación! Nos alegra saber que encontraste conveniente nuestra ubicación cerca de la plaza y el mercado. ¡Esperamos que vuelvas a visitarnos pronto!

10/10 Excellent

Carlos Alfredo

Stayed 1 night in Feb 2024
Response from Elizabeth on 6 Feb 2024
¡Nos alegra recibir su buena calificación! En Hotel Casa Rubio nos esforzamos por brindar una experiencia excepcional. Estaremos encantados de recibirle nuevamente en su próxima visita.Saludos afectuosos,Hotel Casa Rubio

10/10 Excellent

Joel De la O

Stayed 1 night in Feb 2024
Response from Gerente on 5 Feb 2024
Agradecemos sinceramente la excelente puntuación que nos otorgó. Su felicidad es nuestra mayor recompensa. Nos alegra saber que disfrutó de su estancia y esperamos ansiosos darle la bienvenida nuevamente.Atentamente,Hotel Casa Rubio

10/10 Excellent

Thelma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Elizabeth on 5 Feb 2024
Queremos agradecerle por la calificación positiva que nos brindó. Su apoyo y satisfacción son fundamentales para nosotros. Estamos encantados de que haya disfrutado de su estancia y esperamos tener el placer de recibirle nuevamente.Atentamente,Hotel Casa Rubio

10/10 Excellent

Rosalba

Liked: Staff & service, amenities, property conditions & facilities
Grasias siempre es un plaser
Stayed 3 nights in Nov 2023

10/10 Excellent

Martha

Stayed 1 night in Oct 2023

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Tarifas caras para ser un hotel muy sencillo La tarifa decía con desayuno incluido, lo cual era falso
Stayed 1 night in Aug 2023

10/10 Excellent

Liliana lizette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
se recomienda que tenga servicio de restaurante.
Stayed 1 night in Jul 2023

10/10 Excellent

lorenza

Stayed 1 night in Jul 2023

10/10 Excellent

Norma patricia

Stayed 1 night in Apr 2023

8/10 Good

José

Stayed 3 nights in Feb 2023

10/10 Excellent

Jorge Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel nuevo, centrico, muy limpio y ordenado, el personal muy atento, lo recomiendo ampliamente, cumplió mis espectativas.
Stayed 3 nights in Oct 2022
Response from HOTEL CASA RUBIO on 6 Oct 2022
GRACIAS POR TUS COMENTARIOS, TE ESPERAMOS DE NUEVO, PARA PODER ATENDERTE COMO LO MERECES.