Outdoor pool
Check availability

Reviews of Holiday Inn Auckland Airport, an IHG Hotel

4 out of 5
Holiday Inn Auckland Airport, an IHG Hotel
2 Ascot Road, Auckland

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1001 reviews" "
Rating 8 - Good. 396 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ernesto

Travelled with family
Convenient - close to the airport.
Stayed 1 night in May 2024
Response from Lakhwinder Singh on 6 May 2024
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 Okay

Valerie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
If only there was a lift to get upstairs, very difficult with luggage. Staff very helpful though.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 30 Apr 2024
Kia Ora Valerrie,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Ernesto

Liked: Property conditions & facilities
The hotel is convenient to the airport with a friendly staff.
Stayed 1 night in Apr 2024
Response from Lakhwinder Singh on 28 Apr 2024
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

DEMETRICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely my favorite home away from home!!!
Stayed 2 nights in Apr 2024
Response from Lakhwinder Singh on 23 Apr 2024
Kia Ora Demetrice,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lakhwinder Singh on 15 Apr 2024
Kia Ora Madan,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the stay and breakfast.
Stayed 2 nights in Apr 2024
Response from Lakhwinder Singh on 10 Apr 2024
Kia Ora Doreen,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

ISIS, Sherman

Liked: Staff & service
Helpful staff
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 6 Apr 2024
Kia Ora ISIS,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Patrick

Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 23 Apr 2024
Kia Ora Patrick,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) The good bits * Warm welcome * Good and clean large room * Nice and friendly housekeeping staff - they showed us where our room was as we got lost in the maze of rooms and corridors 2) The not so good bits * The extractor fan in the bathroom is permanently on, noisy and whines terribly and the bathroom door squeaks badly making it impossible to use it without waking up your partner * The buffet in the evening was ok but not great. Soup was very watery, and the hot food options were only warm not hot. I wouldn't recommend it.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 26 Mar 2024
Kia Ora Andy,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the warm welcome, spacious and clean room, as well as the assistance from our friendly housekeeping staff.We apologize for the inconvenience caused by the noisy extractor fan and squeaky bathroom door. Your comments have been noted, and we will work towards resolving these issues to ensure a more comfortable stay for our guests.Regarding your dining experience, we regret that the buffet fell short of your expectations. Rest assured, your feedback will be shared with our culinary team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious clean and well equipped
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 26 Mar 2024
Kia Ora Paul,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 28 Mar 2024
Kia Ora Karen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

6/10 Okay

Monica

Liked: Staff & service
Disliked: Amenities
Our room was on second floor, no lift. Thought we were paying for garden room not a view of parking area. In the middle of industrial area. Worst spot we’ve ever booked but saved by beautiful staff wasted there.
Stayed 2 nights in Mar 2024
Response from Lakhwinder Singh on 25 Mar 2024
Kia Ora Monica,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for falling short of your expectations and appreciate your kind words about our staff. Your comments will be used to improve our services.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Staff were extremely courteous and efficient.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 22 Mar 2024
Kia Ora Graham,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the pool and surrounding garden area. This made an easy & lovely area for relaxing.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 18 Mar 2024
Kia Ora Joan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Good size rooms
Stayed 2 nights in Mar 2024
Response from Lakhwinder Singh on 18 Mar 2024
Kia Ora Helen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 18 Mar 2024
Kia Ora Scott,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

4/10 Poor

Darren

Disliked: Staff & service, property conditions & facilities
This hotel os very basic. The hotel states it does 24hr room service which it does not do any longer. The food is very poor quality. The staff are not very good either. On our stay we checked in late 11pm and requested an extended check out. An hour extension was offered and i asked if the was anything later and was advised that was cheeky. Come the next morning the cleaning crew was accessing my room with little more than a knock on the door at the usual check out time and not the extension requested. Then it seemed a hassle for them to hold our baggage for a few hours. Overall, this is not a good hotel or experience.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 18 Mar 2024
Kia Ora Darren,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is valuable to us, and we'll take immediate steps to address the issues you've raised. Thank you for bringing them to our attention.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Olivia

Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 6 Apr 2024
Kia Ora Olivia,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Lee

Stayed 1 night in Feb 2024
Response from Lakhwinder Singh on 6 Apr 2024
Kia Ora Lee,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families and groups.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 11 Mar 2024
Kia Ora William,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Melissa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place thank you we had a great experience here only thing would be was the 8am knock on the door from housekeeping. We were excited about our sleep in however we all got woken up and had had a long day the day before hand.
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 11 Mar 2024
Kia Ora Melissa,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Megan

Travelled with partner
Liked: Property conditions & facilities
We were given a ground floor unit which was appreciated and we had a lovely view of the grounds
Stayed 1 night in Mar 2024
Response from Lakhwinder Singh on 11 Mar 2024
Kia Ora Megan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Charles, Fort McMurray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely bed good air con , great food, convenient for airport.
Stayed 2 nights in Mar 2024
Response from Mike Quartly on 4 Mar 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

Christopher, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, on site dinning and bar. Conveniently on "The Yellow Bus" route.
Stayed 1 night in Mar 2024
Response from Mike Quartly on 4 Mar 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

Nirmal Lloyd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice warm welcome. close to airport and a good family hotel
Stayed 1 night in Feb 2024
Response from Mike Quartly on 4 Mar 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & service.
Stayed 1 night in Feb 2024
Response from Lakhwinder Singh on 29 Feb 2024
Kia Ora Linda,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Cathy

Stayed 1 night in Feb 2024
Response from Lakhwinder Singh on 22 Mar 2024
Kia Ora Cathy,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rest stop, close to the airport. Laundry facilities. Complimentary breakfast. Helpful staff. Was able to send my postcard from the front desk.
Stayed 1 night in Feb 2024
Response from Mike Quartly on 26 Feb 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

Kathryn, Cambridge

Travelled with partner
Liked: Property conditions & facilities
Great choice for air travellers. Sound proof rooms, beautiful courtyard and pool area. 3rd time staying here!
Stayed 1 night in Feb 2024
Response from Mike Quartly on 26 Feb 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool, and outdoor dining around the pool. Very nice .eal.optio s at the restaurant. Loved the room patio doors opening to the outside. The live plants everywhere were lovely. The reception desk agents were helpful and super competent. Would recommend for anyone needing a stayiver near Auckland airport.
Stayed 1 night in Feb 2024
Response from Mike Quartly on 20 Feb 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very hot. The AC ran all night without cooling the room. Otherwise the accommodations and location was good.
Stayed 1 night in Feb 2024
Response from Mike Quartly on 19 Feb 2024
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

8/10 Good

Kelly

Liked: Amenities, property conditions & facilities
Good value good location, all round great hospitality
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was on site and the staff was great!
Stayed 1 night in Feb 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked two rooms. Had arranged late check in directly with hotel. Reception staff were well prepared.
Stayed 1 night in Feb 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Kathryn, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful courtyard and pond area
Stayed 1 night in Feb 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for posting a review.Your review is highly valued with us, and we have shared your feedback with the team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

6/10 Okay

Andrew

Travelled with family and small children
Liked: Staff & service
Easy, quiet and family friendly. Shared areas were nicely maintained.
Stayed 1 night in Feb 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for posting a review.Your review is highly valued with us, and we have shared your feedback with the team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Nelson

Liked: Cleanliness, staff & service
Very handy location to the airport.
Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for posting a review.Your review is highly valued with us, and we have shared your feedback with the team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for posting a review.Your review is highly valued with us, and we look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Faroon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for the positive review.We have shared this with the wider team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden view room was beautiful. Excellent fresh breakfast
Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for the positive review.We have shared this with the wider team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing notable for an airport hotel
Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for posting a review.Your review is highly valued with us, and we look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Good service, marginal cooling in room. Food was ok - Dennys style/quality. Great location and grounds were nice.
Stayed 2 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 22 Jan 2024
Kia Ora Carla,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Thank you so much for the positive review.We have shared this with the wider team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

2/10 Terrible

Amy

Stayed 1 night in Jan 2024
Response from Mike Quartly on 13 Feb 2024
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this as this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

8/10 Good

Patiola

Travelled with family
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 18 Jan 2024
Kia Ora Patiola,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 18 Jan 2024
Kia Ora,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Richard, Gatineau

Stayed 2 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 18 Jan 2024
Kia Ora Richard,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

Sau

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 15 Jan 2024
Kia Ora Sau,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Very efficient and friendly staff. Room kept clean and tidy each day. Very good and secure car parking included at no extra cost.
Stayed 3 nights in Jan 2024
Response from Holiday Inn Auckland Airport on 15 Jan 2024
Kia Ora M,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, big open spaces, easy to get your fix of fresh air/grass etc. Parking is superb, service is great, staff friendly and helpful. Great location, even if you need to travel around other parts of Auckland. Walked up Mt Mangere and it was awesome to see the outer suburbs, great walk followed by refreshing swim back at the Holiday Inn. Would definitely book here again. Thank you Holiday Inn.
Stayed 1 night in Jan 2024
Response from Holiday Inn Auckland Airport on 11 Jan 2024
Kia Ora Sarah,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager