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Reviews of The Olympic Lodge

3 out of 5
The Olympic Lodge
Stoke Mandeville Stadium, Guttmann Road, Buckinghamshire, Aylesbury, England

Reviews

6.8
Rating 10 - Excellent. 38 out of 200 reviews" "
Rating 8 - Good. 66 out of 200 reviews" "
Rating 6 - Okay. 47 out of 200 reviews" "
Rating 4 - Poor. 27 out of 200 reviews" "
Rating 2 - Terrible. 22 out of 200 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Anastasios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Huge room with all necessary amenities. Bathroom was fine but some scratches and rust are apparent. Easy parking, good location, very comfortable bed. You have to go to the gym next door to pick up your keys but the overall
Stayed 1 night in Aug 2021

6/10 Okay

Floyd

Travelled with family
Liked: Cleanliness
Okay stay
It could have done with more inteaction with staff on check out . Kevin on reception wss very polite on arrival Instructions on wether or not breakfast is free or not could be clearer Also wifi and signalling was a major problem. Most guests had to go outside of the Lodge to get a clear signal on their phones .
Stayed 2 nights in Jul 2021

2/10 Terrible

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
VERY VERY UNHAPPY CUSTOMER
Unfortunately we didnt get to stay. I booked through yourselves and was told by hotel there was no availability and was your error. Since then been trying to get hold of anyone to discuss refund which is impossible
Stayed 1 night in Jul 2021

10/10 Excellent

kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Room was a decent size and bed was very comfy
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was amazing, unfortunately i was woken up at 3am and 7am because somehow I think someone else's remote control turned on my TV so I didn't have the best nights sleep.
Stayed 1 night in Jul 2021

4/10 Poor

County

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olympic Lodge - Terrible 😞
Nobody on reception, once I found it. Key card didn’t work so had to go back again and guess what! Yep nobody on reception again, room smelt, is very basic, no cups or cutlery, tv didn’t work, no air conditioning, bathroom dirty, looks nothing like the picture, paid £80.00 for something that is only worth £40.00 overall extremely disappointing
Stayed 1 night in Jul 2021

4/10 Poor

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cold Water!!!!
No hot water. Aylesbury is an ancient town and the decor at this 'hotel' lives up to that although I'm sure even the Saxons had hot water. There's never any space in the car park. For what you get for your money, the lodge is extremely expensive. The staff at check in (at the leisure centre) are friendly and helpful. But there are no staff in the Lodge itself, except the night porter who seems a bit glum and unsupported. But just to reiterate... You can't have a hotel without hot water! Cold showers are not my friend!!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, easy parking and booking in. Situated in a good quiet location. Easy check out.
Stayed 1 night in Jun 2021

8/10 Good

Irene

Stayed 6 nights in Mar 2020

6/10 Okay

Richard

Disappointed
Like a very old travelodge . Bedding and towels clean but don’t think room saw a vac all week and sink etc didn’t get wiped down. Receptionist didn’t want to be there unapproachable and short with answers. Def not a £54 a nite for room only,£30 max ! Says use of pool etc but always classes on so limited slots when allowed in.
Stayed 4 nights in Mar 2020
Response from Victoria on 16 Mar 2020
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Victoria on 13 Mar 2020
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Victoria on 12 Mar 2020
Thank you for your recent feedback about the Olympic Lodge at Stoke Mandeville Stadium. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver.

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great national treasure
Brilliant use of a national treasure. The rooms are very spacious being designed for wheelchairs and disabled access wetroom was well equipped. The gym and pool are olympic quality and the breakfast was just right.
Stayed 1 night in Feb 2020
Response from Victoria on 19 Feb 2020
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling Van Man
A good stop off point when working away. Several restaurants are located within a 5 minute drive.
Stayed 1 night in Jan 2020
Response from Victoria on 3 Feb 2020
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards

2/10 Terrible

STEVE

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2019
Response from Victoria on 16 Dec 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
I'd not stay again.
We were put in the wrong room to start with, it was only once I'd called down to reception to say our bed isn't made do we have to make it ourselves did the receptionist say oh I've put you in the wrong room. We then had to go down to collect the correct room key. The shower wasn't very good with not much hot water.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Victoria on 16 Dec 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Victoria on 16 Dec 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards ,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was very close to the hospital very convenient just a walk away.
Stayed 8 nights in Nov 2019
Response from Victoria on 2 Dec 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easily accessible safe parking walking distance to the hospital
Stayed 1 night in Nov 2019
Response from Victoria on 2 Dec 2019
Thank you for your recent feedback about the Olympic Lodge at Stoke Mandeville Stadium. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Victoria on 26 Nov 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards

6/10 Okay

Paul

Business traveller
Disliked: Room comfort
Cheap and cheerful
Basic accommodation. No hot water in 2 of the rooms, but cheap.
Stayed 3 nights in Nov 2019
Response from Victoria on 20 Nov 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Clean and tidy but very dated and old fashioned, worst of all cold shower and after an eighteen hour shift what I was looking forward to most was a nice hot shower! Morning shower was ok but that’s no consolation for the earlier cold one.
Stayed 1 night in Nov 2019
Response from Victoria on 18 Nov 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nothing stood out either way except the cold bathroom shower caked in lime and the non working light,
Stayed 1 night in Nov 2019
Response from Victoria on 11 Nov 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick book in, clean room, comfortable bed, quiet.
Stayed 2 nights in Sep 2019
Response from Victoria on 16 Sept 2019
Thank you for your recent feedback about the Olympic Lodge at Stoke Mandeville Stadium. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Victoria on 16 Sept 2019
Thank you for your recent feedback about the Olympic Lodge at Stoke Mandeville Stadium. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. Kind regards,

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Victoria on 16 Sept 2019
Thank you for your recent feedback about the Olympic Lodge at Stoke Mandeville Stadium. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. Kind regards,

8/10 Good

DARREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
give it a try
Quick business trip. Very good value, clean, Comfortable bed, blackout curtains and a good sleep. No frills but what would you expect for this price. Would stay again - premier inn type operation and perfect for quick business trip.
Stayed 1 night in Sep 2019
Response from Victoria on 13 Sept 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and quiet area was good - parking limited and no A/C in rooms
Stayed 1 night in Aug 2019
Response from Victoria on 3 Sept 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards, Victoria

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, room comfort
Paul from stoke
You could hear everything in the joining rooms and car car park people shouting at 3 in the morning Only good thing was the gym
Stayed 1 night in Aug 2019
Response from Ian on 27 Aug 2019
Hello Paul, Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. Kind regards Ian

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ian on 27 Aug 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Ian

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean but noisy!
One night stop for sporting event. Rooms was large and clean and excellent value at £40 for the night. The issue we had was the noise from the other guests ie doors banging, shouting, music. We complained at 2.30am and eventually reception came and sorted it out. Next day we discovered police had been called due to an altercation and people smoking dubious substances outside other rooms!!
Stayed 1 night in Jul 2019
Response from Victoria on 29 Jul 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. I am truly sorry that you were disturbed by other guests. We do our best to prevent such occurrences and we will investigate why we were not efficient on this occasion. Kind regards, Victoria

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hannah on 23 May 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Hannah

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room and bathroom was pleasing comfortable bed and warm doona. Bit out of town but with car OK nice quiet location. Good idea to book taxi if coming back to local train station Stoke Manderville late we had to wait 20 min after 9pm
Stayed 2 nights in May 2019
Response from Hannah on 22 May 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Hannah

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and and easy to park. Plenty of room and the room had all you need for your stay
Stayed 1 night in May 2019
Response from Hannah on 22 May 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Hannah

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working away from home this is ideal as its next to the gym and swimming pool so plenty to do in the evening rather than just sit in a hotel room watching TV.
Stayed 2 nights in May 2019
Response from Hannah on 22 May 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Hannah

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here repeatedly and it is convenient for sporting events at Stoke Mandeville
Stayed 1 night in May 2019
Response from Ian on 14 May 2019
Hello, Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Ian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just fine ..clean room..great staff..no problem parking
Stayed 1 night in Apr 2019
Response from Ian on 23 Apr 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Ian

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reception on 11 Apr 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to Stoke mandaville hospital for us to visit my daughter who has been there for 5 months now. The disabled parking is not to good as anyone seems to park in these bays I. E. Workman who stay here. There has been a notice put on the reception desk now x makes it difficult if you come back late.
Stayed 1 night in Apr 2019
Response from Reception on 11 Apr 2019
Thank you for your recent feedback about The Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. However we are always trying to improve what we do so I will pass the car park issues on to our development manager. We hope to see you again soon Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Olympic Lodge before and will go back again in the future
Stayed 1 night in Mar 2019
Response from Natalie on 19 Mar 2019
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 would recommend the Olympic Lodge and would stay again ..
Stayed 4 nights in Feb 2019
Response from Natalie on 7 Mar 2019
Good Afternoon , Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind Regards

4/10 Poor

Verified traveller

Disliked: Room comfort
Not recommended
Very hard mattresses, television very small, wheelchair user can’t get legs under sink, no bin in bathroom and no bedside lamps. Overall overpriced for the facilities you receive.
Stayed 1 night in Feb 2019
Response from Natalie on 27 Feb 2019
Good Morning , Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. We have started a refurbishment of the hotel and we hope if you return in the future that you will see significant improvements. Kind Regards

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over
Really helpful staff, lovely spacious room, roomy lifts and the shower was hot and powerful. And right next door to a gym and swimming pool which we had free access to as hotel guests. Perfect.
Stayed 1 night in Feb 2019
Response from Natalie on 19 Feb 2019
Good Morning Angela , Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon.

8/10 Good

Verified traveller

Liked: Staff & service
There was some update work going on during my stay but quickly ended by 7pm. Would have been better if breakfast was to begin at 6am for us the early risers.!!!
Stayed 2 nights in Feb 2019
Response from Natalie on 14 Feb 2019
Good Morning ,Thank you for your recent feedback about The Olympic Lodge.At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and I am pleased that you are reasonably happy with what we deliver. We do have a grab an go breakfast available which can be collected early in the morning. Kind Regards

8/10 Good

Rick

Liked: Cleanliness, staff & service, room comfort
Good for the price, shame about location.
Nice place, currently under going much needed make over. Location a bit naff, but then for these prices there had to be a trade off somewhere! If you are happy to drive out to eat/ go for a drink/ find entertainment then this place is a good cheap place to sleep!
Stayed 1 night in Jan 2019
Response from Natalie on 7 Feb 2019
Good Afternoon Rick , Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind regards Natalie

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019
Response from Natalie on 7 Feb 2019
Good Afternoon , Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are disappointed to receive this kind of comment. I apologise if your experience of the Olympic Lodge did not reach your expectations. We have started a refurbishment of the hotel and we hope if you return in the future that you will see significant improvements. Kind regards Natalie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Natalie on 19 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Would suggest mugs not cups in the room to make the most of a cuppa tea. Would book and use in the future. Did not get to use other facilities available on this occasion.
Stayed 2 nights in Dec 2018
Response from Natalie on 19 Dec 2018
Thank you for your recent feedback about the Olympic Lodge. At MoreLeisure we always endeavour to maintain the highest possible standards of service and maintenance and are pleased that you are happy with what we deliver. We hope to see you visit us again soon. Kind Regards Natalie