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Reviews of The Bannville Hotel

3 out of 5
The Bannville Hotel
174 Lurgan Road, Banbridge, Northern Ireland

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 72 reviews" "
Rating 8 - Good. 28 out of 72 reviews" "
Rating 6 - Okay. 12 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly and helpful front desk, room was very clean and warm, just needs a little tlc.
Stayed 1 night in Feb 2024

6/10 Okay

Danny

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Martin

Travelled with family
Family Event
Spent a lovely couple of nights in the hotel. Visiting for a family event which was catered for in the hotel. Very spacious family room and the staff were excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Nice staff but rooms are looking a bit tired.
Nice staff, rooms are getting tired and are in need of refurbishment. The corridors have been freshly painted, so they may well be in the process of refurbishment. Busy restraunt, although no issues getting a seat. Food is very nice and well presented.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
It was for the purpose of getting a nights sleep before a long return journey and it was perfect. We didn’t need a pool or anything just a good nights sleep and a breakfast and it provided both perfectly. Very happy.
Stayed 1 night in Aug 2023

4/10 Poor

Jade

Liked: Staff & service, room comfort
Disliked: Cleanliness
Arachnaphobes nightmare, technophobes dream
The hotel is in a good location, and the staff were friendly. However there was no disabled parking spots on arrival. Check in was easy and staff friendly. Unfortunately it was clear the room had either been left a whole between bookings and not checked or just hadn't been properly dusted. There were a lot of cobwebs, particularly around the top of the room and we had to kill more than a dozen spiders that has set up home and had time to build significant homes. As an aracnaphobic it left me on edge. Of we hadn't arrived late and been so tired we probably would have complained or found somewhere else to go as it was rather off putting. The walls are thin at the hotel, sleep was disturbed by other guests loud TV's, doors opening and closing and loud talking in the corridor. The other biggest downside was the lack of WiFi in the rooms, WiFi is only available in the bar/restraint not in the hotel rooms, which in this day and age is a bit poor in my opinion. It would be easy for them to solve and would make a huge difference to guests in my opinion. Sadly I can't say I'd go back to the banville due to the lack of cleanliness and theack of WiFi.
Stayed 1 night in Jul 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Out dated furnishings, water dripping from room ab
Shower was cold, water running down wall from room above on to toilet roll.
Stayed 1 night in Jul 2023

10/10 Excellent

Esirigho

Travelled with family
Liked: Cleanliness, staff & service
Exterior of the property is not that great but the room, bathroom were excellent. The staff very pleasant. But overall with the room, it was like great.
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Stayed 1 night in Jul 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay at Banville. It has a very chilled atmosphere there and the food in the restaurant is amazing too! 2 thumbs up!
Stayed 2 nights in May 2023

10/10 Excellent

Teagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Aine

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. Terrible rooms
Staff very friendly, food was very nice but room quality was terrible. White painted furniture with paint chipped and flaking. Bathroom had mildew on seal at the floor under the sink
Stayed 2 nights in Apr 2023

8/10 Good

Stephen

Stayed 1 night in Apr 2023

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Gráinne

Stayed 1 night in Jan 2023

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
OK
The staff and service was very good and staff were friendly and helpful. Breakfast options were a little limited. Room was a bit tired looking with damage to the future and in need of update and modernization.
Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 night stay
Booked this for a recent work trip. We were both really pleased with the hotel. Great value for the area.. The food was all excellent with good service always. The room was very decent and comfortable. Will definitely return.
Stayed 5 nights in Oct 2022

6/10 Okay

Subhalakshmi

Stayed 1 night in Oct 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lively stay
A very large room with complimentary breakfast. Comfortable bed and very friendly staff. Plenty of parking.
Stayed 4 nights in Sep 2022

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in the middle of some sort of renovation work. Area half done. Wet carpets in communal areas. Furniture tired.
Stayed 1 night in Sep 2022

10/10 Excellent

Malcolm

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
Due to the partially painted doors and furniture,they are obviously in the middle of redecorating so difficult to give an accurate review.Carpets very old and grubby but judging by the amount of paint of them,they seem to be going to replace them . Staff were very helpful.Good dinner menu and large portions of good quality food,however quite bland.Huge breakfast ,again with good quality but soggy potato and soda bread and some of the meat items undercooked. Ok for a short stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under going some refurbishment at the time of our visit but the staff were very helpful and the food was great. Will come again.
Stayed 7 nights in Jun 2022

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel, but undergoing renovations so a little disorganized.
Stayed 2 nights in Jun 2022

8/10 Good

Marie

Stayed 2 nights in May 2022

8/10 Good

enso l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was easy to get to the hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again
Nice comfortable stay.
Stayed 2 nights in Mar 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel in great surroundings
Due to the covid rulings the kitchen closed early. However the food was excellent quality & value for money.
Stayed 2 nights in Jan 2022

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful hotel, the room was spacious and immaculate, the staff were so friendly and the food was amazing. I will definitely be back, and I would highly recommend.
Stayed 1 night in Dec 2021

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

DESIREE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
est Place in Banbridge
From Check-in to Check-out, staff are always extremely helpful, and especially Lynn who goes out of her way to make sure all your needs are met. Food always great, and is always piping hot - just the way we like it. Thanks again to everyone for making our short stay enjoyable.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

8/10 Good

Simon

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Demanded payment when checking in Was told in the morning when departing payment hadnt gone through ,even though i had a receipt Second payment taken Three emails sent as no refund was checked into a room which had carpet pulled up,and drills on the bed Returned to reception and got another room Had drove from kerry and had a full days work done so it was near 10 when checking in so just wanted to get straight to bed Weetabix wer three months out of date at breakfast the following morning
Stayed 1 night in Feb 2020

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

david

Stayed 1 night in Nov 2019

2/10 Terrible

Jean

Stayed 2 nights in Oct 2019

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was fit for purpose, and convenient for the overnight transit. Good value stay.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Bathrooms a bit tired and need makeover. Rooms and corridors fresh and modern
Stayed 1 night in Jul 2019

10/10 Excellent

Arrow, Torquay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room & very clean. Wonderful staff, nice bar. Good buffet breakfast
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked that the hotel was clean. Having stayed here numerous times before, I was incredibly disappointed to find the staff alot less friendly than usually, the food having went down hill, the staff honestly couldn't of been less friendly if they tried. When checking out, the gentleman behind the desk may aswell of pushed us out the door. We didn't feel at all welcome and the place has definitely went down hill. We won't be back after that stay. Very disappointed.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2019