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Reviews of Waldorf Astoria Bangkok

5 out of 5
Waldorf Astoria Bangkok
151 Ratchadamri Road, Lumpini, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 237 reviews" "
Rating 8 - Good. 38 out of 237 reviews" "
Rating 6 - Okay. 11 out of 237 reviews" "
Rating 4 - Poor. 7 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing less than I expected. Great service and wonderful hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel with impeccable service
Stayed 4 nights in Feb 2024
Response from Kind regards, Simeon Olle General Manager on 19 Apr 2024
Dear Geoffrey,Thank you for staying with us and for your kind words. We are delighted to hear that the overall experiences met your expectations, especially regarding the hospitality of our team members. We look forward to welcoming you back on next visit.

4/10 Poor

Jess

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in at the upper level. The incidental fee for a 3 night check in is 18000 baht which would be released 7-14 working days upon check out. This came as a shock as previously stayed at Okura Prestige and Sofitel and the incidental fee were never this excessive. I stayed in room 620 which was a deluxe king but honestly, the “city view” was a view of the multi storey carpark. I wasn’t impressed. This trip was a milestone anniversary which was fore mentioned upon booking and honestly, the half hearted gesture only came to fruition after I did my initial review with Expedia. They did come through with a Happy anniversary balloon and mango sticky rice but really, the surprise element moment was gone on day 1. Two complimentary coconuts for the duration of stay. The bathroom was huge with Aesop products for all your toiletries needs. Housekeeping was slow. Asked for sanitary bags and they came with garbage bags. Turndown service offered. Change of fruits. The buffet at the Brasserie was spread out but selection was average. Eggs and drinks were ordered on request. The latest check out request without incurring fees was at 2pm. It was convenient given it is a a few stone throw from Centralworld and a 15 minute slow walk to Central Embassy. Grab is readily accessible. BTS is near centralworld. Would I pay thousands of dollars to come here again? Never. Service was not on par to say the Sofitel which I would return in a heartbeat.
Stayed 3 nights in Apr 2024
Response from Kind regards, Simeon Olle General Manager on 17 Apr 2024
Dear Andreas,Thank you for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced during your visit. Given our central location, the surrounding cityscape is continually evolving, and we appreciate your understanding. We do take pre-authorisation on credit cards for incidental charges throughout stays. This is a standard practice of all hotels. We are delighted to hear that you enjoyed the AESOP bathroom amenities and found our location convenient for accessing the city's attractions. Ensuring a comfortable and pleasant experience for all our guests is our top priority, and your feedback is invaluable to us.We hope you will consider giving us another opportunity to welcome you back and better meet your expectations.

10/10 Excellent

Dharmesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Excellent food & drinks Pool was fun w great views Room & amenities top notch
Stayed 3 nights in Feb 2024
Response from Kind regards, Simeon Olle General Manager on 19 Apr 2024
Dear Dharmesh,Thank you for choosing to stay with us and for sharing your feedback on Expedia. We are delighted that your experience met your expectations, especially your enjoyment of our swimming pool, dining, rooms, and amenities. We look forward to welcoming you back on your next visit.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Warm regards, Waldorf Astoria Bangkok Team on 28 Feb 2024
Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most fantastic hotel stay of my life and my time in Thailand. The staff, accomodations and atmosphere are first class. The breakfast was one of the best of my life. An amazing place to start our adventure on Thailand.
Stayed 1 night in Jan 2024
Response from Kind regards, Simeon Olle General Manager on 6 Feb 2024
Dear Michael,Thank you for your generous compliments. We are delighted to learn that our hotel has exceeded your expectations. At our hotel, ensuring the comfort and enjoyment of our guests is our top priority, and your feedback serves as a great source of motivation for our dedicated team. We look forward to welcoming you back whenever you plan to revisit the city.

8/10 Good

Omar

Stayed 4 nights in Jan 2024
Response from Waldorf Astoria Bangkok Team on 18 Jan 2024
DearThank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon. Warm regards,

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Waldorf Astoria Bangkok Team on 13 Dec 2023
Dear Ibrahim,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon. Warm regards,

10/10 Excellent

Hii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Simeon Olle on 30 Oct 2023
Dear Hii,Thank you for visiting Waldorf Astoria Bangkok recently and for sharing your review on Hotels.comWe look forward to welcoming you back in the future.Kind regards,Simeon OlleGeneral Manager

10/10 Excellent

Jantima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this hotel..location, staffs, beauty facilities, spa, great foods, walkable to all the shopping zones.. and restaurants. Waldorf Astoria Bangkok will always be our first choice for the place to stay in Bangkok.
Stayed 2 nights in Oct 2023
Response from Simeon Olle on 11 Oct 2023
Dear Jantima,It was a pleasure to welcome you to Waldorf Astoria Bangkok recently and thank you for your kind words.Thank you for your review from your recent stay with us and we are grateful for your kind words.We are delighted you enjoyed your stay with us and pleased to hear that the hotel location, facilities, spa and restaurant met your expectation. We hope to see you return to Waldorf Astoria Bangkok soon.Kind Regards,Simeon OlleGeneral Manager

10/10 Excellent

Navroz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place, Excellent Staff, Excellent food, Absolutely perfect. Great place to stay.
Stayed 4 nights in Jul 2023
Response from Simeon Olle on 15 Sept 2023
Dear Navroz,It was a pleasure to welcome you to Waldorf Astoria Bangkok recently and thank you for your kind words.We look forward to the pleasure of welcoming you back whenever your plans allow.Kind Regards,Simeon OlleGeneral Manager

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Where to start, the hotel was in a great location walkable to all the shopping centres, the room was lovely and comfortable, the breakfast delicious with a great choice and such a nice way to start the day, but best of all we’re all the staff. Everyone we came into contact with were friendly, professional, kind and so lovely - I would definitely recommend this hotel if you are visiting Bangkok!
Stayed 5 nights in Jun 2023
Response from Simeon Olle on 20 Jul 2023
Dear Louise,Thank you for your kind review from your recent stay with us and I am most grateful for your kind words. We are delighted to learn that you like the location of the hotel, breakfast as well as the services provided by our team at Waldorf Astoria Bangkok. I have shared your praise with the entire team, who are delighted you had such an enjoyable and memorable stay.We look forward to welcoming you back again soon. Kind regards,Simeon Olle

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
All great!
Stayed 2 nights in Jul 2023
Response from Warm regards, Waldorf Astoria Bangkok Team on 20 Feb 2024
Dear Robert, Thank you for choosing to stay at Waldorf Astoria Bangkok and for your kind words.We are looking forward to welcoming you back again on your next visit.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just beautiful, the room, pool, spa, and dining are all absolute luxury. The staff here are so attentive, and will even negotiate with the cab driver for you. I don’t want to leave, it has made for such a wonderful vacation.
Stayed 6 nights in May 2023
Response from Simeon Olle on 30 May 2023
Dear JessicaThank you for your kind review from your recent stay with us and I am most grateful for your kind words. I was pleased to learn that you enjoyed the room facilities, pool, Food and Beverage as well as the services provided by our team at Waldorf Astoria Bangkok. I have shared your praise with the entire team, who are delighted you had such an enjoyable and memorable stay.We look forward to welcoming you back again soon. Kind regards,Simeon Olle

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we had such an amazing and relaxing time at Waldorf Astoria during our Bangkok trip. The location is super convenient near BTS station and shopping malls where we spent most of our time given it was really hot during the day. Staffs are very friendly and welcoming and overall hotel felt so quiet with not much noise issue. There was a bit concern about construction noise for park view rooms but it was pretty negligible. Breakfast was very nice and pool was good size to use with nice view of looking over city center and park. Loft bar on the 55th floor was amazing where we watched the sunset. Only one disappointing factor for me was in-room dining where the food was a bit average despite the expensive price vs. local price. Phad Thai was very dry and didn't meet my expectation. Other than that, the hotel itself is highly recommendable and would like to visit again!
Response from Simeon Olle on 30 May 2023
Dear KimThank you for your kind review from your recent stay with us and I am most grateful for your kind words. We are delighted to learn that you like the location of the hotel, breakfast, pool facilities and the view at our Loft bar on the 55th floor. Thank you for bringing your concern regarding in room dinning to our attention. We have taken your feedback constructively. Once again, thank you for bringing your concerns to my attention. I do hope you will afford us the opportunity to welcome you back on your next visit where we can recover your confidence in us.Kind regards,Simeon Olle

10/10 Excellent

QI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable, spacious and organized. It's super cosy with the bedding, staffs are friendly, room is clean.
Stayed 3 nights in Apr 2023
Response from Simeon Olle on 26 Apr 2023
Dear QIThank you very much for sharing your experience with us and for your kind words. We were pleased to learn you enjoyed the room facilities, bed, room cleanliness as well as the services provided by our team at Waldorf Astoria Bangkok. We look forward to welcoming you back again soon. Kind regards,Simeon Olle

10/10 Excellent

Hung fat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2023
Response from Simeon Olle on 26 Apr 2023
Dear Hung fat Thank you very much for sharing your experience with us and for your kind words. We are delighted you found your overall stay was Excellent. I have shared your praise with the team, who are delighted you had such an enjoyable and memorable stay.We look forward to welcoming you back again soon. Kind regards,Simeon Olle

10/10 Excellent

Madelene

Stayed 2 nights in Mar 2023
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Madelene,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon. Warm regards,

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant property. Rooms are large and stylish. Breakfast was very good. Stunning views from the bar. Great service and location.
Stayed 4 nights in Jan 2023
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Walter,We are thrilled to hear that you had a great experience with us. Thank you so much for taking the time to review our hotel on Expedia. It’s also wonderful to learn that you enjoyed the room, the breakfast buffet at The Brasserie and that you loved the view at The Loft. On behalf of the team, we look forward to the opportunity to serve you again soon. Best regards,

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Warm regards, Waldorf Astoria Bangkok Team on 10 Jan 2023
Dear Marc,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon.

10/10 Excellent

Sirikorn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, fantastic breakfast
Response from Warm regards, Waldorf Astoria Bangkok Team on 10 Jan 2023
Thank you very much for choosing to stay with us, and for taking the time to share your experience. We are delighted to learn that you had a great stay, enjoyed our gourmet breakfast and that the hospitality given by our team members made your stay even more memorable. The comfortable and enjoyable stay of our guests is our main priority and your feedback is very rewarding to the team. We look forward to the pleasure of welcoming you back whenever your plans allow.

8/10 Good

MAN YIN WANNY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast
Stayed 3 nights in Dec 2022
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear MAN YIN WANNY,It was a pleasure to welcome you to stay with us recently. We are pleased to learn that you enjoyed the location, the breakfast experience at The Brasserie. We look forward to welcoming you back to Waldorf Astoria Bangkok again soon.Kind Regards,

2/10 Terrible

Suraj

Stayed 1 night in Nov 2022
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Khun Suraj,We are sorry that your experience did not meet your expectations. We look forward to an opportunity to welcome you back to Waldorf Astoria Bangkok again.Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Anonymous,Thank you for your kind rating. It is such a rewarding feeling when we hear that our guests enjoyed their time with us. We look forward to seeing you again. Warm regards,

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , very comfortable bed .
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Andy,It was a pleasure to welcome you to stay with us recently. We are pleased to learn that you enjoyed the hospitality given by our team members and hotel facilities.We look forward to welcoming you back to Waldorf Astoria Bangkok again soon.Warm regards,

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service
Great
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Jimmy,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon.Warm regards,

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2022
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Jimmy,Thank you for choosing to stay with us and for giving us full marks. We are delighted that you enjoyed your stay with us and we hope it will not be too long until your next trip. Warm regards,

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2022
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Christopher,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon. Warm regards,

10/10 Excellent

Yuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Kind Regards, Waldorf Astoria Bangkok Team on 22 Sept 2022
Dear Yuyang,It was a pleasure to welcome you to stay with us recently.We do look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy
A bit pricey but location , quality and service were top notch.
Stayed 3 nights in Sep 2022
Response from Kind Regards, Waldorf Astoria Bangkok Team on 22 Sept 2022
Dear Anonymous,It was a pleasure to welcome you to stay with us recently.We are delighted to learn that you like the location, quality and service.We look forward to welcoming you back to Waldorf Astoria again soon.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Micheal,Thank you for choosing to stay with us and for giving us full marks. We are delighted that you enjoyed your stay with us and we hope it will not be too long until your next trip.Warm regards,

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent. The staff went out of their way to make sure we had everything we needed.
Stayed 3 nights in Aug 2022
Response from Waldorf Astoria Bangkok Team on 22 Aug 2022
Dear Kenneth,Thank you for choosing to stay with us and for your review, we truly hoped you enjoyed Bangkok.Whilst I was delighted that you enjoyed your stay and the hospitality was given by our team members.We look forward to welcoming you back to Waldorf Astoria again soon.Kind regards,

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love this hotel ! Service staffs were all very friendly , helpful , ever ready and extremely attentive ! Will definitely go back to this hotel if I’m in BKK ! Super highly recommended !!! You will not regret ! Everything is so ON POINT ! Swimming pool at the top ~ View to die for 😻
Stayed 4 nights in Jul 2022
Response from Waldorf Astoria Bangkok Team on 22 Aug 2022
Dear Pearl,It was a pleasure to welcome you to stay at Waldorf Astoria Bangkok recently and thank you for your kind review.We are delighted you enjoyed your stay with us and that you enjoyed the hospitality provided by our team members.Thank you for recommending Waldorf Astoria Bangkok and we look forward to the pleasure of welcoming you back whenever your plans allow.Kind regards,

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 4 nights in Jul 2022
Response from Waldorf Astoria Bangkok Team on 22 Aug 2022
Dear Lee,Thank you very much for your recent visit and for your kind ratings. We do look forward to the opportunity to welcome you back again soon in the future.Kind regards,

10/10 Excellent

Wing Kan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022
Response from Waldorf Astoria Bangkok Team on 22 Aug 2022
Dear Wing Kan,Thank you very much for your recent visit and for your kind ratings. We do look forward to the opportunity to welcome you back again soon in the future.Kind Regards,

8/10 Good

Aly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and perfect area
Stayed 2 nights in Jul 2022
Response from Waldorf Astoria Bangkok Team on 22 Aug 2022
Dear Aly,It was a pleasure to welcome you to stay with us recently. Our location is also favored by many other guests since it is within walking distance to many popular venues including shopping malls and parks as you have mentioned.We do look forward to welcoming you back again soon.Kind regards,

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and you get your own assistance to help during your stays.
Stayed 2 nights in Apr 2022
Response from Waldorf Astoria Bangkok Team on 11 May 2022
Dear Steven, It was a pleasure to welcome you to stay with us recently. We are delighted that you had enjoyed your time and the hospitality our team has offered. We do look forward to welcoming you back again soon. Warm Regards,

10/10 Excellent

Milinlada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent of everything!
Unforgettable stay. Very nice place for your vacation. Staff was real friendly and helpful with the top service. Breakfast was the best! The room was really nice and fancy, & cozy. The area are very convenient to get around anywhere Bangkok. 100/100 excellent l!!
Stayed 3 nights in Mar 2022
Response from Waldorf Astoria Bangkok Team on 27 Apr 2022
Dear Milinlada, It was a pleasure to welcome you to Waldorf Astoria Bangkok recently. We are delighted that you had a wonderful stay and had great dining experience at the Brasserie. We were also pleased to hear that the hospitality provided by our team members have met your expectation. We look forward to the pleasure of welcoming you back whenever your plans allow. Kind Regards,

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel gem in BKK. great location. Small hotel. All the five star amenities. Superb steak house top floor. Great views. Great wine list. Very good basic rooms. The test and go, had a private nurse at the hotel for you sparing you the hospital queue. But the service. Kindness. Authentic character of the people making the is hotel magic. Is where the charms lies. I won't bore with that they achieved and did. But I would say it has better service than the mandarin Oriental. Room service is rather good for those missing out and having time in the room. Japanese toilet. Very very good hotel.
Stayed 1 night in Mar 2022
Response from Waldorf Astoria Bangkok Team on 27 Apr 2022
Dear Daniel, It was a pleasure to welcome you to stay with us recently. We were pleased to learn you enjoyed the location, room and the hotel facilities, Bull & Bear restaurant as well as the services provided by our team at Waldorf Astoria Bangkok. We look forward to welcoming you back to Waldorf Astoria Bangkok again soon. Kind Regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After staying in several other hotels in BKK over the years thought I’d try the Waldorf wasn’t disappointed at all a bit pricier than the rest but way better
Stayed 3 nights in Jan 2022
Response from Waldorf Astoria Bangkok Team on 13 Jan 2022
Dear Mr. David, Thank you for choosing to stay with us and for your review, we truly hoped you enjoyed Bangkok. We look forward to welcoming you back to Waldorf Astoria again soon. Kind regards,

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service
Great place to stay. Rooms are very spacious, clean, modern and well equipped. Service and staff are wonderful and try to accommodate all wishes. Nicest surprise was the amazing gym with a little spa that has both a dry and a steam sauna. The pool is great albeit rather noisy from the construction side right opposite of it. The location is very central and close to different train stations.
Stayed 4 nights in Dec 2021
Response from Waldorf Astoria Bangkok Team on 13 Jan 2022
Dear Sascha, It was a pleasure to welcome you to stay with us recently. We were pleased to learn that you enjoyed the location, the room facilities, the swimming pool as well as the spa. We do look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Anonymous,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon.Warm regards,

10/10 Excellent

Prisna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city center
So comfortable. Friendly staff. Clean and spacious.
Stayed 1 night in Oct 2020
Response from Waldorf Astoria Bangkok Team on 21 Dec 2022
Dear Khun Prisna,It’s always a pleasure to welcome you back to Waldorf Astoria Bangkok. Thank you for choosing to stay with us and for your kind review. We are delighted that you had such an enjoyable and comfortable stay as well as clean and spacious. We looking forward to your next visit already. Kind regards,

10/10 Excellent

Sanghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Sanghoon,Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Waldorf Astoria Bangkok again soon. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Great location and excellent service
Stayed 3 nights in Jan 2020
Response from Mink on 29 Jan 2020
Dear User Anonymous, Thank you for having chosen our hotel for your recent stay in Bangkok and we appreciate that you have taken the time to give us a feedback. Guest feedback is an essential tool for us to continually improve the service and facilities we offer. I was delighted to learn that the experience you encountered at the hotel exceeded your expectations especially the location and the service that made you the most comfortable. I have shared your feedback with the entire team. It was our great pleasure to have you as our guest and we look forward to having the opportunity to welcome you back next time you visit Bangkok Best Regards, Vimala Chaimala (Mink) Duty Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Waldorf Astoria Bangkok Team on 26 Apr 2023
Dear Anonymous,Thank you for choosing to stay with us and for giving us full marks. We are delighted that you had a great time with us and we hope it will not be too long until your next trip. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality amenities. Spacious room. Easy to operate touch screen control panel.
Stayed 2 nights in Dec 2019
Response from Phatrarika Phatraprasit on 19 Aug 2020
Dear Sir, It was a pleasure to welcome you to Waldorf Astoria Bangkok and thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the hotel facilities and spacious guestroom. We hope to have the opportunity to welcome you back on a future visit. Best Regards,

10/10 Excellent

King Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Ada on 10 Dec 2019
Dear Guest, Thank you for your rating us and we acknowledged that you enjoyed stay with us. We look forward to welcome back you on your next trip to Bangkok! Best regards, Ada / Duty Manager

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Ada on 10 Dec 2019
Dear Guest, Thank you for your rating us and we acknowledged that you enjoyed stay with us. We look forward to welcome back you on your next trip to Bangkok! Best regards, Ada / Duty Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It was ok breakfast was not that good compare the money we paid
Stayed 1 night in Oct 2019
Response from Vimala on 4 Nov 2019
Dear User Anonymous, Thank you for having chosen our hotel for your recent stay in Bangkok and we appreciate that you have taken the time to give us a feedback. Guest feedback is an essential tool for us to continually improve the service and facilities we offer. Also I have shared your feedback with the entire team. It was our great pleasure to have you as our guest and we look forward to having the opportunity to welcome you back next time you visit Bangkok Best Regards, Vimala Duty Manager