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We were welcomed warmly by staff and walked to our room with information and explanations along the way. Room was large, nice and bed was comfortable. Easy walk to our cruise boat dock. Easy walk to tram and bus stop. Staff was helpful with directions. Coffee available for purchase in the morning if not purchasing breakfast buffet. Wonderful stay in Basel.
Nice and clean with a lovely breakfast and friendly staff. Wi-Fi is strong and the location is ideal: close to the city center but on a quiet street opposite a sweet little city park.
The Hotel Rochat was a great place to stay. It is right by the downtown and in a quiet part of town. The room was clean and big even by US/ Canadian standards. Bathroom had good water pressure and lots of hot water.
We were in Basel for a 2 night-night stay and just scratched the surface as to what this city has to offer. I would have no hesitation about staying here again.
We did not use the breakfast option but coffee and tea were available from 11am - 9pm.
The staff was exceptional, getting us into our rooms early and helping with my phone issue. The breakfast was way above expectations. The room was very clean and the only sound we heard was the ringing of the bells on Ash Wednesday from the church next door. Short walk to catch the #3 tram. Would highly recommend.
Wonderful stay we were upgraded on arrival after long flight .
Staff amazing and breakfast was well worth the price
Loved everything thank you to all staff
The room contained a sofa bed, a chair bed and a king size bed. All were very comfortable beds with great bed linens. The bathroom felt very contemporary
and contained a double shower. The bath towels were very white, fluffy, absorbent and large. A bath towel, hand towel and face cloth were provided for each of us. The staff was extremely helpful and the breakfast was very satisfying.
The room was fine, the front desk service was very good, and breakfast was perfect. It is a solidly good hotel, and if you don't mind a few stairs you will not have any problems with it.
A great basic hotel with clean, comfortable, spacious rooms and well located for access to all of Basel. The staff are friendly and very helpful. Recommend.
The hotel is located in a lovely neighbourhood, surrounded by lots of little cafes and antique shops and just around the corner from the spalentor and botanic garden. As it’s a hotel they give you a Basel pass which entitles you to free travel and half price entry to most of the museums and attractions. The hotel staff are very friendly and welcoming (I think we spoke to Kristina who was amazing) and the room has air conditioning, a must in the current heatwave. The room was clean and the linen seemed brand new. Great views from the room window too.
Rachel
Stayed 1 night in Jul 2023
Response from Reception on 18 Jul 2023
Dear RachelThank you for your kind review.We are glad to know that you enjoyed you're stayBest Regards from Basel and all the team members
10/10 Excellent
Paige
24 Jun 2023
Beautiful hotel
Paige
Stayed 1 night in Jun 2023
Response from Reception on 27 Jun 2023
Dear PaigeThank you for your kind reviewWe hope to see you again in BaselBest Regards
Booked this last minute as plans had to change. Picked this based on reviews and wow, from the minute I stepped in the door I was thrilled. Staff were SO friendly (that goes for every person I interacted with over the course of my stay). Booked a single and it was the largest single I’ve ever stayed in!! Clean, safe, and a fantastic location - so central. Next time I’m in Basel I am staying here. Seriously 10/10 the perfect experience.
Megan
Stayed 3 nights in May 2023
Response from Reception on 31 May 2023
Dear MeganThank you for your kind reviewWe are very happy to know that everything was ok for you.We hope to see you again in our HotelBest Regards from Basel
The hotel is in an excellent location in Basel, it is very clean, staff are fantastic and the breakfast was superb.
There are no tea and coffee facilities in the room, but they are available in the central dining area.
Transportation links are also a stones throw away, incredibly efficient and free to hotel guests as they provide a pass for you!
I would not hesitate to book this hotel again.
Diane
Stayed 1 night in Apr 2023
Response from Reception on 14 Apr 2023
Dear Mrs. SheperdThank you for your kind reviewWe are glad to know that you like our hotel.We hope to see you again in Basel and in our HotelBest Regards from all the team
quick and helpful response to email enquiry re late arrival, friendly welcome, very nice room, exceptional cleanliness
good breakfast and kind catering staff
Verified traveller
Stayed 1 night in Nov 2022
Response from Reception on 23 Nov 2022
Dear GuestThank you very much for this kind reviewBest regards from Basel
Nice, clean hotel. Very convenient location. Wonderful staff.very helpful. Super clean bathroom. Comfortable beds.Had a wonderful stay.
Khawaja
Stayed 1 night in Oct 2022
Response from Reception on 17 Nov 2022
Dear KhawajaThank you for your noteBest Regards from Basel
6/10 Okay
Martin
14 Oct 2022
Martin
Stayed 2 nights in Oct 2022
Response from Reception on 17 Nov 2022
Dear MartinThank you for your noteBest Regards from Basel
6/10 Okay
David
28 Sept 2022
Underwhelmed
We were really looking forward to a 1 night stay prior to joining a river cruise, but it fell short of expectations based on rave rating on hotels.com website.
Our room was in the annex at the rear of the hotel in a separate building. Getting there with 2 large suitcases was a nightmare involving 2 separate lifts and steps that were unavoidable even with the use of 2 lifts!
Once in the room, we were overwhelmed by a strong musty smell - it was awful. So back all the way to the main building reception to complain. We were allocated another room which didn't smell. It was ok. Pretty bland and poorly lit and soulless.
The shower was over a bath. I found it very high and difficult to get in and out.
There was no facility for making hot drinks in the room, so back to reception again to get some hot water.
The reception staff were very helpful.
Maybe rooms in the original part of the building are better, but I wouldn't recommend a room in the annex.
David
Stayed 1 night in Sep 2022
Response from Reception on 17 Nov 2022
Dear DavidThank you for your noteBest Regards from Basel
10/10 Excellent
Carol
25 Sept 2022
Carol
Stayed 1 night in Sep 2022
Response from Reception on 17 Nov 2022
Dear CarolThank you for your noteBest Regards from Basel