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We needed a stop over from a long drive home. This was ideal for a bed and shower. Very clean, quiet and comfortable. The only issue was self checkin which didn't work and we had to walk to the next hotel to gain the access codes to the rooms.
High-value clean hotel convenient to the Basel Bad train station (but not the SBB station). Check in was a block away at a different hotel. Our room was on floor 3 which, in Switzerland, means up three flights of stairs. There is no elevator. So, a little inconvenient. The room was small, but we were expecting that. It was very clean and comfortable. Overall an excellent value given the price for one night in the center of Basel.
Great central location. Free WiFi, free central travel card, good choice of restaurants nearby.
Totally recommend for short stays
Geoffrey Robert
Stayed 3 nights in Oct 2019
2/10 Terrible
Verified traveller
Business traveller
17 Sept 2019
Liked: Cleanliness
Disliked: Amenities
It's all about communication. I arrived on a Sunday late afternoon, there was no reception. I had to figure out that I needed to self check-in on the kiosk outside under the rain! There's no elevator, the room has no AC, no desk, and the bathroom is really tiny!
There is no breakfast, no coffee machine in the room, and no info on where I could get breakfast. A true let down overall!
Verified traveller
Stayed 1 night in Sep 2019
4/10 Poor
ulla
16 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was very noisy from the street and the beds were very uncomfortable. The location was central. The room and linens were clean and the receptionist were helpful. Not planning on returning due to the condition of the lumpy beds. Good WiFi.
Better instructions as to how to use kiosk and the code would be appreciated. It was not clear that the code was for the front door AND the room door.
Verified traveller
Stayed 3 nights in May 2019
Response from Reception easyHotel Basel on 10 Jun 2019
Hello and thank you for your feedback!
We are really sorry that you were confused with the codes of the doors. Our team at the reception usually explains how the codes work. Even after the opening hours we are non-stop available (by phone) and ready to help you with the self-check-in outside the building.
We hope that you enjoyed your stay anyway and hope to welcome you soon at our hotel.
Kind regards
Your easyHotel Basel team
This hotel did the job for my two night stay in Basel. Not far from the city center, tram 14/the orange line is literally RIGHT outside of the hotel. Surrounding streets could be questionable in the late hours, but otherwise is fine and not far from the city center at all. They have a friendly front desk, but are not they 24/7. Also, they don’t make the room - so beware of that and your own cleanliness. Worked fine, would stay again if necessary, but could have clearer front desk options/cleaning services.
Stephanie
Stayed 2 nights in May 2019
Response from Reception easyHotel Basel on 10 Jun 2019
Hello Stephanie and thank you for your feedback!
As an 'easy' group we try to offer a service with a high relation of price/quality, this is why the rooms are done every three days and the reception is not open during the night. But we are always available by phone, also during the night. We wish you a good time and hope to see you soon in our hotel. With best regards, your easyHotel Basel team
Hotel is a straight forward, clean and tidy low cost option. No frills but a good place for a stopover.
Verified traveller
Stayed 1 night in Dec 2018
Response from Luana on 5 Dec 2018
Dear Michael, Thank you for your positive feedback! We are happy to hear that you liked your stay at our hotel. Come back soon! All the best and many thanks, your easyHotel Basel team
Perfect ! Great location and all you need when away from home.
Verified traveller
Stayed 1 night in Oct 2018
Response from Luana on 19 Oct 2018
Thank you for your feedback! We are happy to hear that you liked your stay at our hotel!
Come back soon!
All the best and many thanks, your easyHotel Basel team
4/10 Poor
Verified traveller
12 Oct 2018
Liked: Staff & service
Verified traveller
Stayed 1 night in Oct 2018
Response from Luana on 24 Oct 2018
Thank you for your feedback! We hope you enjoyed your stay at easyHotel Basel!
Best regards,
your easyHotel Basel Team
No frills stay which was fine for a business trip. Very economical considering it is in Basel. I’d stay there again.
Peter
Stayed 2 nights in Sep 2018
Response from Rachel on 23 Sept 2018
Dear Peter,
Thank you very much for your positive feedback! We would love to have you as a guest again!
Many thanks and best regards,
the easyHotel Basel team
Basic hotel but had everything one could want for an overnight business trip. A bit noisy from other rooms but the reception welcoming and facilities were good enough.
Peter
Stayed 1 night in Feb 2018
Response from easyHotel Basel Team on 11 Apr 2018
Dear Peter,
thank you for staying at easyHotel Basel and for your positive feedback. We hope to welcome you again soon at our hotel.
Kind regards,
Excellent location for conference venue and transport links (although very walkable into centre). Clean +++. Practical. Comfortable. No frills but none required.
no room service, dirty shower tray, scratched floors, bleak, barren, depressing, no tea or coffee, no fridge, no cup......
Verified traveller
Stayed 3 nights in Jun 2017
6/10 Okay
Carol
18 Mar 2017
Liked: Cleanliness, staff & service
O.K. for overnight- enroute stay.
This is a very basic hotel. It was fine for our over-night stay, but the room was tiny, bathroom very compact, etc. Longer than one day would have been claustrophobic.
Room is quiet and clean. But it is very small and no telephone in the room.
Xiaohong
6/10 Okay
Jadee
10 Sept 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small but clean
This is a step above a youth hostel since there is a very small private bath, and the room was very small but was clean. The staff were extremely courteous, friendly, and helpful. The price seems really high for what you get (in the US a tiny room like this would probably cost $30-$40/night), but everything in Switzerland is expensive and space is a premium. Also there is no A/C, but this also seems normal for the region.
Very good location for my work and quiet rooms with welcoming staff. I got to know the area and it was a short walk to shops, restaurants and the Rhine river terraces.
I picked this one because its close to the airport and on the bright side of things they give you public transportation tickets so you can get to the airport without a taxi in about 30 mins.
We noticed the floors were not very clean when we had to wipe up some spilt water. There was only a bed and very small side table. No dresser, table, chair, drinking glasses, closet, alarm clock and safe in the room. The bathroom was very small. The area is close to a conference centre so transportation is excellent. A bonus to staying in any hotel in Switzerland is the bus pass they provide during the stay. Every hotel charges a city tax but provides the hotel guest with this pass which is good on most local means of transportation.
Room okay, no lift - be warned, sign was right, tiny toilet and shower
Greg
8/10 Good
Darren, Newcastle
19 Sept 2015
Liked: Cleanliness, room comfort
Exactly what is says on the tin.
Basic hotel but does exactly what it says on the tin.
Darren
8/10 Good
Salman, Toronto
26 Aug 2015
Liked: Cleanliness
Good affordable option
Good for a short visit...we stayed only one night before our flight from Basel. There isn't a elevator so that can be tough with heavy baggage, and there isn't an AC. Otherwise, rooms are clean and functional
This hotel is one of the cheaper ones in Basel. For the money they charge it is not good value for money. The hotel needs a good renovation and looks like has not been decorated for a good few years. The curtains were dirty, there is not service during your stay so the room does not get cleaned, towels are not changed, bed sheets are not changed. On good side, the room was warm but I woke everyday at 4 because the heating pipes would start to bang as they got hot. In summer if you get a front room it can be terrible as there is not AC and the main road is outside. As, someone said before, this is like a hostel but still not value for money.