Exterior

Reviews of Steinenschanze Stadthotel

3 out of 5
Steinenschanze Stadthotel
Steinengraben 69, Basel, BS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 503 out of 736 reviews" "
Rating 8 - Good. 190 out of 736 reviews" "
Rating 6 - Okay. 30 out of 736 reviews" "
Rating 4 - Poor. 10 out of 736 reviews" "
Rating 2 - Terrible. 3 out of 736 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind and helpful. They could speak several languages fluently including English. Little garden in the back a lovely haven. Close to train station and old town / a great location.
Stayed 4 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and the garden was so nice!! Everything was convenient to get to!
Stayed 1 night in May 2024
Response from MN on 20 May 2024
Dear RobynThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

8/10 Good

thuy

Staff kind ,location very good and nice set room
Stayed 2 nights in Apr 2024
Response from Michaela Maria Nazarek on 10 May 2024
Dear ThuyThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Annalyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! And breakfast was excellent.
Stayed 2 nights in Apr 2024
Response from Michaela Maria Nazarek - Host on 27 Apr 2024
"Dear Annalyn"Dear guestThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nicely located for the railway station and the old town. Staff are very friendly and helpful. I would definitely recommend the hotel to anyone looking for reasonably priced accommodation in Basel
Stayed 2 nights in Apr 2024
Response from Michaela Maria Nazarek - Host on 27 Apr 2024
Dear "Damian"Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location. The old town with the tourist attractions, the center with museums and the shopping possibilities are just around the corner. And, you are right, the free ticket for the public transportation makes is easy to explore the city or get to the offices.It would be a great pleasure for us to welcome you back at Stadthotel Steinenschanze in futureBest regards

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and very clean. Breakfast was very good with lots of options. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2024
Response from Michaela Maria Nazarek on 24 Apr 2024
Dear RhondaThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024
Response from Michaela Maria Nazarek on 23 Apr 2024
Dear CathyThank you very much for this friendly feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Janice

Travelled with group
Staff very nice and accommodating
Stayed 2 nights in Apr 2024
Response from Michaela Maria Nazarek on 23 Apr 2024
Dear JaniceThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, good size room for a budget room, quiet neighbourhood, 5 minute walk to center for bars, shopping, dining and transport. Zoo and art museums were a 9 minute walk. Lovely garden to sit out for breakfast or wine in the evening. Staff were great. I would certainly stay again.
Stayed 3 nights in Apr 2024
Response from Michaela Maria - Host on 17 Apr 2024
Dear IanThank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information!We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an extraordinary service in all our departments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reasons, why guest book our hotel is the convenient location. The old town with the tourist attractions, the center with museums and the shopping possibilities are just around the corner. And the free ticket for the public transportation makes is easy to explore the city or get to the offices.It would be a great pleasure for us to welcome you back at Stadthotel Steinenschanze in future.Kind Regards

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Very close to City Center with many stores, cafes and restaurants. Front Drsk Mgr Annette is great and helpful. Her 18 yrs at the Hotel shows in her pride at work.😋
Stayed 2 nights in Mar 2024
Response from Michaela Maria Nazarek - Host on 24 Mar 2024
Dear Stephen,Thank you for giving us full marks in your review. I will be happy to pass on your motivating words to Annette and our team. We would be delighted if you would visit us again soon.With best regardsMichaela Maria NazarekHostess

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michaela Maria Nazarek - Host on 24 Mar 2024
Dear Robert,Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome and friendly, outgoing staff. Comfortable and quiet rooms. Thank you!
Stayed 2 nights in Jan 2024
Response from Michaela Maria Nazarek on 31 Jan 2024
Dear TravisThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with the city centre/old town c 10 min walk. Staff friendly, welcoming and very helpful. Good buffet breakfast. Comfortable bed and good room facilities.
Stayed 2 nights in Dec 2023
Response from MM Nazarek on 20 Dec 2023
Dear JonThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MN Nazarek - Host on 18 Dec 2023
Thank You :)

10/10 Excellent

alison

Stayed 2 nights in Dec 2023
Response from MM Nazarek - Host on 18 Dec 2023
Dear AlisonThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MM Nazarek - Host on 18 Dec 2023
Dear LauraThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Alma, Lakewood Village

Stayed 4 nights in Dec 2023
Response from MM Nararek on 14 Dec 2023
Dear AlmaThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Lenora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating and friendly. Everything within walking distance. I’d stay there again
Stayed 1 night in Dec 2023
Response from Michaela Maria Nazarek on 10 Dec 2023
Dear LenoraThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

8/10 Good

Jessie

Stayed 3 nights in Dec 2023
Response from Michaela Maria Nazarek on 10 Dec 2023
Thank You :)

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay whike visiting Basel
Location is great - quick, 10 min walk to the center of Old Town and 2-3 min walk to the bus. Clean and comfortable room and staff is very friendly.
Stayed 3 nights in Dec 2023
Response from Michaela Maria Nazarek on 10 Dec 2023
Dear TammyIt gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

Shih-Ying

Stayed 3 nights in Dec 2023
Response from Michaela Maria Nazarek on 31 Jan 2024
Dear Shih-YingThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful! Very much enjoyed the welcome drink and added crisps. The location of the hotel is a stones throw away from the main area of shops & museums. Basel card is a great added bonus. Stayed 1 night and came back a few days later to a very warm welcome. Would recommend and stay again :)
Stayed 2 nights in Nov 2023
Response from Michaela Maria Nazarek on 10 Dec 2023
Dear JayneWhat an outstanding review for us to receive, thank you so much! We are happy to read you enjoyed your stay at Steinenschanze Stadthotel and would recommend us to other readers here.Our team loves to provide you with a seamless experience from the check-in to check-out, it's great to hear we succeeded when you visited us. We are glad you liked your room, the facilities of the house and the location.We would be pleased to welcome you again in future.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Kyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michaela Maria Nazarek on 6 Nov 2023
Dear KyuThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

8/10 Good

Christopher

Stayed 3 nights in Oct 2023
Response from Michaela Maria Nazarek on 7 Nov 2023
Dear ChristopherThank you very much for this friendly feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend, staff super friendly!!!
Stayed 1 night in Oct 2023
Response from Michaela Maria Nazarek on 6 Nov 2023
Dear RafaelThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Michaela Maria Nazarek on 6 Nov 2023
Dear IANThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good with easy access to public transport.
Stayed 3 nights in Oct 2023
Response from MN on 28 Oct 2023
Dear guestThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MN on 28 Oct 2023
Sehr geehrter MarkusHerzlichen Dank für diese ausgezeichnete Rückmeldung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben - und darüber berichten!Auf ein nächstes Mal, sonnige GrüsseMichaela Maria NazarekGastgeberin

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the positive reviews were right. :)
Pluses: clean rooms, modern design, plenty of lighting in the room, well-thought-out room organization (prepared for every need), convenient location, free public transportation pass, within a 10-minute walk to a grocery store, friendly staff, eco-friendly service, free first drink, elevator, great noise-insulation, AC control within the room, plenty of selection of English-speaking channels. 3 minor inconveniences: (1). The first two steps at the entrance are not ADA-compliant. There might be another entrance that is possibly ADA-compliant that we don't know about. (2). One of our neighbors had a fire alarm in their room at 4 a.m. The firefighters came very quickly. (3). Every 2-5 minutes our TV had an extra display within the frame of the show, which disrupted subtitles. It seemed like it was advertising all the TV's capabilities. I could have asked the staff for assistance, but it was such a minor problem that I kept forgetting about it.
Stayed 4 nights in Oct 2023
Response from MN on 18 Oct 2023
Dear AnastasiyaIt gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

James

Liked: Property conditions & facilities
Very good hotel and the first impression made by Annette was excellent
Stayed 2 nights in Oct 2023
Response from Michaela Maria Nazarek - Host on 12 Oct 2023
Dear James It gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very helpful.
Stayed 2 nights in Oct 2023
Response from Michaela Maria Nazarek - Host on 12 Oct 2023
Dear FranciscoIt gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and walkable to the old town area.
Stayed 1 night in Oct 2023
Response from Michaela Maria Nazarek Host on 12 Oct 2023
Dear RodneyThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michaela Maria Nazarek - Host on 12 Oct 2023
Dear DanThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desimir was a most authentically warm, friendly, hospitable person serving guests for breakfast, which opened into a truly lovely garden. Of course, the front desk staff were very helpful, warm, and welcoming of guests as well.
Response from MN on 3 Oct 2023
DearClarissaThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT Hesitate to Book Steinenschanze
This hotel is top notch. The best features were the magnificent garden, excellent mattress, pillows, shower, and overall design. The front desk staff was helpful and friendly; especially Eva who made my stay even more pleasant. I would honestly never stay at another hotel in Basel.
Stayed 3 nights in Sep 2023
Response from MN on 24 Sept 2023
Dear ChristopherIt gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Air France airlines destroyed my luggage. Crushed and no wheel, broken handle. Dragged it to hotel. Girl at front desk was so accommodating . She walked me to proper store in neighborhood so I was able to purchase new luggage. She also rolled it back to hotel since there were stairs and hills.
Stayed 1 night in Sep 2023
Response from MN on 22 Sept 2023
Dear PatriciaWhat an outstanding review for us to receive, thank you so much! We are happy to read you enjoyed your stay at Steinenschanze Stadthotel and would recommend us to other readers here.Our team works wants to provide you with a seamless experience from the check-in to check-out, it's great to hear we succeeded when you visited us. We would be pleased to welcome you again in future.Best regardsMichaela Maria NazarekHost

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Basel Hotel
Nice stay for a couple of nights near the centre of Basel. Room was not huge but adequate for a couple for a short stay. Nice touch to be offered a welcome drink on arrival which we took in the attractive garden out the back. Decent selection from breakfast buffet and nice coffee.
Stayed 2 nights in Sep 2023
Response from MN on 20 Sept 2023
Dear BrainThank you very much for this friendly feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Mark and Lisa

Stayed 1 night in Sep 2023
Response from MN on 3 Oct 2023
Dear Mark and LisaThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Michaela Maria Nazarek - Host on 8 Sept 2023
Dear "Owen"Thank you very much for your kind review on Stadthotel Steinenschanze. We are glad that you enjoyed your stay in our hotel.Looking forward to welcome you in future.Michalea Maria NazarekHost

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very friendly and helpful, We appreciated the free glass of wine and the nice garden.
Stayed 1 night in Aug 2023
Response from Michaela Maria Nazarek - Host on 8 Sept 2023
Dear "John"Thank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Euan

Travelled with family
Liked: Amenities, property conditions & facilities
Classy, high quality small hotel with exceptional staff. The reception team went out of their way to help us with our onward journey. All areas of the hotel were beautifully clean and tastefully furnished. Couldn’t fault.
Stayed 1 night in Aug 2023
Response from Michaela Maria Nazarek - Host on 31 Aug 2023
Dear "Euan"Thank you very much for your kind review on Stadthotel Steinenschanze. We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an outstanding service in all departments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. Looking forward to welcome you in future.Michalea Maria NazarekHost

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Michaela Maria Nazarek - Host on 31 Aug 2023
Dear guest, Thank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. So friendly and accommodating. Thanks all
Stayed 4 nights in Jul 2023
Response from Michaela Maria Nazarek on 12 Aug 2023
Dear RobertThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in late at night for an early flight out of Basel airport the following morning - this hotel did the required job beautifully, with the airport being just 15 minutes drive away. The security guy who checked us in late at night, could not have been more helpful or attentive to us - Thank you!!! The lady who checked us out the following morning was equally obliging and kind. Room was a good size and had everything that us three adults needed. Would definitely stay here again, especially if using Basel airport.
Stayed 1 night in Aug 2023
Response from Michaela Maria Nazarek on 12 Aug 2023
Dear guestThank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and excellent staff
We spent one night in Basel on route home from a week in the Alps. The hotel was ideally situated on the edge of the old town and was easily accessible by bus from the train station and airport. The staff were exceptional - friendly, knowledgeable and keen to offer assistance in any way they could, including tips on how to make the most of 24 hours in this beautiful city. I would recommend a stay!
Stayed 1 night in Jul 2023
Response from Michaela Maria Nazarek on 29 Jul 2023
Dear JanetIt gave me great pleasure to read your kind words regarding your recent stay with us.We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team.We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance.With best regards from BaselMichaela Maria NazarekHost

10/10 Excellent

Paul

Stayed 1 night in Jul 2023
Response from Michaela Maria Nazarek - Host on 3 Sept 2023
Dear "Paul" Thank you for giving us full marks in your review. We would be delighted if you visit us again soon.Yours sincerely,Michaela Maria NazarekHost

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! The hotel is ideally located 10 min walk from the train station and the old town. The staff was very welcoming: we could enjoy an early check-in and a complimentary drink in the garden. Room was clean with everything necessary, even coffee set. Last but not least the breakfast is tasty and with a large offer ! Perfect choici in Basel !
Stayed 1 night in Jul 2023
Response from Michaela Maria Nazarek on 3 Jul 2023
Dear MarionThank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it!It would be a pleasure to welcome you again with us.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed here before our Viking River cruise. It was a. Easy walk to shopping and dining. Staff were so friendly and helpful!
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. The garden was a nice oasis. The staff very friendly and helpful.
Stayed 2 nights in Jun 2023
Response from Michaela Maria Nazarek on 14 Jun 2023
Dear SusanThank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure.Looking forward to welcome you again in future.Best regardsMichaela Maria NazarekHost

10/10 Excellent

Denyse

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023
Response from Michaela Maria Nazarek on 14 Jun 2023
Thank YOU very much for these 10 points!