Apartment, Ensuite (2-Bed) | Miscellaneous
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Reviews of Central Belfast Apartments: Citygate

Central Belfast Apartments: Citygate
Citygate, 2 Sussex Place, Belfast, Northern Ireland

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.2/10

Cleanliness

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Janice

Travelled with group
Liked: Room comfort
Reasonable apartment in good location of Belfast
The apartment is well situated for access to Belfast and there is plenty of space within the apartment. The finish in the apartment is very poor and some of it looks like it was a self dIY project, particularly the tiling and the kitchen cabinets. However, it was clean, well situated and reasonable value for money!
Stayed 3 nights in Aug 2023

6/10 Okay

Don

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Nice location, fails in it's #1 job though.
This was the second half of a family vacation. The apartment was big, well-decorated, and had all the amenities that we would need for several nights in Belfast. Location is pretty fantastic - we were within walking distance to much of the central Belfast city core. There is parking on site included. Problems: 1: You can only get help between 9am and 5pm. If you arrive after 5pm, and have issues getting the garage door open like I did, you're out of luck until the next morning (note that standing to the left of the door and pressing the button repeatedly will work eventually). Similarly, if you find out that the smoke detector in the room is complaining of a dying battery, there's no one to help until you've spent a night with non-stop beeping. They did respond quickly the next morning, and dispatched a maintenance person to look, but they weren't equipped to fix the problem, and we never heard from them again. It beeped our entire stay. You also have one set of physical keys to worry about. Go to a pub and forget/lose the keys? You can't get back into the room until morning. They should be offering a spare set. Yes, this is a short-term rental type property. Others I've stayed at had a number to call at any time. 2: It simply isn't comfortable. The beds were top 3 worst beds of all my hotel stays in Europe. Couch wasn't better. The rooms make for nice Instagram pics, but that's it. I'll return to Belfast. But not this apartment.
Stayed 4 nights in Jun 2023

10/10 Excellent

David, gardnerville

Liked: Cleanliness, amenities, property conditions & facilities
Avery good stay
Stayed 3 nights in Jun 2023

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness
The worst customer service.
The check in is the worst. They were not helpful at all. The whole lockbox and key is all backwards. The garage situation not much better got stuck in the wrong garage and said maybe the next day they could help us but not sure never checked back to see if we got out made us late retuning the car rental so was charged an extra 200.00 for late return. The floors were filthy if you walked barefoot from bathroom to bedroom your feet were black. Will not book ever again and would no recommend for clients as I am a travel agent.
Stayed 3 nights in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, room comfort
Perfect apartment in Belfast
This is an absolutely wonderful place to stay! Spacious, clean, very well appointed right down to laundry soap. Fantastic location. Would definitely stay here again. Within easy walking distance of everything.
Stayed 5 nights in Jun 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with every amenity that you could wish for in a superb location
Stayed 4 nights in Oct 2022

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location great! Apartment nice and clean and had everything for a comfortable stay but was not prepared for entrance to property, dirty and scruffy. Also parking space very tight for our van
Stayed 3 nights in Sep 2022

6/10 Okay

Angela

Stayed 3 nights in Jun 2022

10/10 Excellent

Tristan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great apartment
Really enjoyable stay , clean , super central easy access from bus station
Stayed 3 nights in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, room comfort
Handy central Belfast location
Lovely place for a few nights in Belfast. Location is very good
Stayed 2 nights in Dec 2020

2/10 Terrible

Thomas

Business traveller
Disliked: Room comfort
Terrible
It was that good I checked out a day early and booked another hotel . I contacted the hotel via hotels.com and was told tough and never received a refund for the 2nd night I never stayed at the apartment . Would definitely never stay again and wouldn’t recommend it at all
Stayed 2 nights in Dec 2020