Reception

Reviews of The Lansdowne Hotel

3.5 out of 5
The Lansdowne Hotel
657 Antrim Rd, Belfast, Northern Ireland

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. You get a free drink of choice from the bar each.. Breakfast was very good
Stayed 1 night in Dec 2019
Response from Reception on 30 Dec 2019
Thank you for your review, we are glad you enjoyed your stay and do hope to welcome you back in the future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near my appointments, near shops and the hotel allowed me to order a pizza and eat it in their restaurant after serving hours
Stayed 1 night in Dec 2019
Response from Reception on 15 Dec 2019
Thank you for your comments, we are glad you enjoyed your stay and hope to welcome you back again in the future

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here before they did it up and I have to say, they really have done a great job, the room looked amazing, very comfortable, the bathroom looks amazing and the shower is great, loved the added touch of water and crisps instead of the normal packet of coffee and bland biscuits in the room, they also provided bottle opener key rings. Not sure if this is normal or just a Christmas thing but I also got a complementary drink at the bar. Very reasonable price and would book again.
Stayed 1 night in Nov 2019
Response from Reception on 15 Dec 2019
Thank you for your review. We are really glad you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Reception on 26 Nov 2019
Thank you for your review. We hope you will choose to stay with us again in the future. Kind Regards, Reception

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities
I stayed for 4 days at this property for work and didn't have a great experience. The hotel is above a bar which plays loud music until 1am throughout the week. When the music has finished the attendees make noise around the car park including being aloud to sound their horns. If you intend on getting any sleep before 2am - good luck as I didn't. You will also have residents who have been partying in the bar and will keep you awake. In regards to the food I had 2 mornings with excellent food and attention to detail. 2 mornings it looked like the chef couldn't be bothered and the difference in presentation and taste was massive. Would I stay again - no chance due to the noise
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! Was a little nervous about staying 20 mins from the city, but the bar here was awesome!!! There’s live music every Friday and Saturday. The service was fantastic! Definitely recommend
Stayed 2 nights in Oct 2019
Response from Jane on 23 Nov 2019
Thank you for your feedback, we are glad you enjoyed your experience and do hope you come and stay with us again

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Robyn on 28 Oct 2019
Thank you for your review. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar. Pleasant young woman on reception who was very helpful.
Stayed 1 night in Oct 2019
Response from Robyn on 23 Oct 2019
Thank you for your lovely review.We hope to welcome you back in the near future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, incredible staff, nice rooms and super comfy bed, all around a wonderful hotel
Stayed 1 night in Oct 2019
Response from Robyn on 23 Oct 2019
Thank you for your lovely review. We are very happy to hear you had a great experience with our wonderful team and that you enjoyed our super comfy bed's, we love them too!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Robyn on 23 Oct 2019
Thank you for your review. We hope you will stay with us again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely gluten free breakfast. Great bar where we had a voucher for a free drink! Great value for money
Stayed 1 night in Oct 2019
Response from Robyn on 23 Oct 2019
Thank you for your great review, we are very pleased to hear that you enjoyed your gluten free breakfast and complimentary drink in our beautiful bar. We hope to welcome you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provided excellent staff service who went over and above to ensure a comfortable, enjoyable experience. Hotel close to public transport and a 40 minute walk from centre of Belfast. Great food and atmosphere!
Stayed 2 nights in Sep 2019
Response from Jane on 28 Sept 2019
Thank you for your review, we are so glad you enjoyed your stay. We would love to have you back again soon!

10/10 Excellent

Steph, Milton, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and seemed to be newly renovated. Staff was so friendly and helpful in suggesting and lining us up with tours to do. Complimentary breakfast was fabulous with lots to choose from. Overall great hotel, especially for the price.
Stayed 2 nights in Sep 2019
Response from Jane on 28 Sept 2019
Thank you for your review, we are so glad you enjoyed your stay with us and would love to welcome you back again in the future!