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Reviews of Boutique X Pueblo Benalmadena

3 out of 5
Boutique X Pueblo Benalmadena
Calle Lirio 5, Benalmádena, Málaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 121 reviews" "
Rating 8 - Good. 34 out of 121 reviews" "
Rating 6 - Okay. 8 out of 121 reviews" "
Rating 4 - Poor. 3 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alexis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service
Great deal for the price. The apartment is small and the “ac” was really a plugin fan, but it is clean and comfortable. The temperature outside was pleasant so the fan was ok but on a hot day it would have been a nightmare. But overall, it was a good deal.
Stayed 2 nights in Oct 2023

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value accommodation
Nice accommodation close to village centre. Rooms basic but modern with large comfy beds. Outdoor gardens and swimming pool were lovely.
Stayed 5 nights in Oct 2023

6/10 Okay

Jacqui

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom needed some TLC
Stayed 1 night in Oct 2023

10/10 Excellent

Gill

Stayed 1 night in Sep 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2023

8/10 Good

SANDRA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was clean and bright and perfectly adequate for our three night stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Amy

Stayed 2 nights in Aug 2022

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. Great location, good facilities, very clean and small touches which make a huge difference.
Stayed 5 nights in Aug 2022

10/10 Excellent

JANE

Stayed 2 nights in Jun 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving staycation
I absolutely loved staying here. I was a little confused on how to get into the property but that was my fault for not checking my email, so when I called the hosts were so nice and patient and were sure to call back and check in to see if I got in ok. The room was super clean and had everything you could need. They even provided masks and shower amenities. My room had a balcony overlooking the back courtyard which was gorgeous and the pool was beautiful with a cute sauna. It location is in a great place with the butterfly sanctuary and mosque right down the road and city center is 10 minutes away. The only thing I would say is that parking is scarce. Maybe there was a better place to park but I could find it from the way I came so I would just say take a lap to look for parking.
Stayed 1 night in Nov 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Really enjoyed the room & the beautiful balcony. The service was great & I would return
Stayed 2 nights in Apr 2021
Response from Boutique X Team on 17 May 2021
Dear Lauren, Thank you so much for your beautiful words, really appreciated! Hope to see you soon again in Boutique X Pueblo!

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benelmadena Pueblo
Great little hotel, loved the position and the views
Stayed 1 night in Mar 2020
Response from Boutique X team on 17 Mar 2020
Thank you so much Fraser. Hope to see you soon again!

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Boutique X team on 27 Jan 2020
Thank you so much for your great feedback, really appreciated! Warmly welcome anytime again to Boutique X!

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities
Room was very nice with great terrace, but not many toiletries Not safe for small children
Stayed 4 nights in Dec 2019
Response from Boutique X team on 10 Jan 2020
Thank you for your feedback, it's really appreciated!

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Boutique X team on 10 Jan 2020
Thank you for your great feedback, really appreciated!

10/10 Excellent

SAIDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
had a great time, will come back
Stayed 5 nights in Dec 2019
Response from Boutique X team on 23 Dec 2019
Dear Saida, thank you so much for your feedback, really appreciated! Warmly welcome to stay with us again anytime!

8/10 Good

MH, Uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel. No reception staff, pin entry system that worked well.
Stayed 1 night in Dec 2019
Response from Boutique X team on 23 Dec 2019
Thank you so much for your feedback,it's really appreciated! Warmly welcome again anytime!

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it
Nice place, good communication and everything sorted out quickly by WhatsApp, location is good - just a short walk to restaurants and bars. Free water and fruit a nice touch - much appreciated.
Stayed 2 nights in Nov 2019
Response from Boutique X team on 21 Nov 2019
Thank you so much for this beautiful feedback, it's really appreciated! Warmly welcome, to stay with us again anytime!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location
Good stay in a nice room, good location adjacent to the butterfly park and pueblo. Couple of minor issues, the main problem being that the sliding patio door did not lock (the lock to secure it is actually in the wrong place!), the light outside was left pointing in the room (we realised this and moved it the next night - needs securing) and the pool was in need of a clean. All in all though, a nice place with good facilities and helpful messaging service, would stay again.
Stayed 1 night in Sep 2019
Response from Boutique X team on 4 Oct 2019
Dear Katherine, thank you so much for your important feedback and for your stay with us! Warmly welcome back anytime!

8/10 Good

Ramaa

Liked: Cleanliness, staff & service
Disliked: Room comfort
The rooms were basic, didn't have any hair dryer or ironing board. There was no lift, only steep stairs in and out of the hotel, which was not great with luggage. Additionally, there was poor signage to find the hotel. Also there was no reception, so all questions were answered via WhatsApp. However the location was good.
Stayed 6 nights in Sep 2019
Response from Boutique X team on 29 Sept 2019
Dear Ramaa, Thank you so much for you feedback and for your stay with us! The feedback is really appreciate for us. We do have the hair dryers in all rooms, but seems that in your room it was missing, so sorry for that! As well, iron and board we have upon request many in the hotel. And signage is very true, we're waiting the luminous sign, so this thing will be better very soon. Warmly welcome to stay with us again anytime!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
The property it’s self was ok, hard to find. We had a 5 night stay and the hot water was only working one of those. They said we could move up stairs while the plumbing was being fixed. We said we would stay where we was if it was fixed that day. We had to use another apartment upstairs for showers which is very inconvenient. We couldn’t even wash our faces in wash basin because of no hot water. Our towels were never changed or our bed sheets. The floor was never swept or washed all the time we were there. And the tea coffee was never replenished. We had a storm second night which left the pool and pool area very dirty this was never cleaned until I made a complaint. They were very unhelpful they said we would be compensated but never mentioned it again after saying they would give us one free nights stay. Which is not unacceptable able. Given we couldn’t use hot water or pool for 4 days. Even the local x pats said it was unacceptable
Stayed 5 nights in Sep 2019
Response from Boutique X team on 17 Sept 2019
Thank you for your feedback, it's really appreciated! We are so sorry for the problem with hot water in the room and because the plumber could not fix the problem in the first visit. We have offered you twice a room upgrade to the another room with a hot shower, but unfortunately you prefer to stay in this room where we have the problem over the weekend. We apologize all the inconvenience! Our cleaning ladies will change the towels every day when left to the floor, the beddings will be changed automatically every week and always when requested. We unfortunately did not get any request of the change, and that's why it was not done. The pool was cleaned every or every other day, but there was storm and rain in several days during your stay, and because of that reason there is coming trash to the pool continuously. We are really sorry for the weather conditions during your holiday! We hope you all the best and we hope you enjoyed the complimentary late check out!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique X is in a fabulous location in the Pueblo, close to restaurants and bars of the beautiful old parts of town. With the lovely garden and swimming pool with views to the coast, it is a hidden oasis behind the walls where you can relax. The room was clean and the bed very comfy. We had no issues with it being unmanned and received a quick response to a WhatsApp message when we needed information. We would definitely stay there again!
Stayed 1 night in Sep 2019
Response from Boutique X team on 17 Sept 2019
Thank you so so much for this feedback, it's really appreciated. We are so happy to hear that you have had a great stay with us! We hope you all the best and we hope to see you soon again in Boutique X Pueblo!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Sep 2019
Response from Boutique X team on 11 Sept 2019
Thank you so much for your beautiful feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good value for money, clean not long refurbished, very pleasant staff.
Stayed 7 nights in Aug 2019
Response from Boutique X team on 7 Sept 2019
Thank you so much for this beautiful feedback, it's really appreciated! Warmly welcome back anytime!

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Boutique X team on 24 Aug 2019
Thank you so much for the feedback!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean and the complimentary waters & cola was a lovely touch.Suitable for couples,beautiful for a romantic getaway.Is a bit difficult to find.We were lucky to have a very patient taxi driver!
Stayed 1 night in Aug 2019
Response from Boutique X team on 12 Aug 2019
Thank you so much for this feedback, it's really appreciated! It was great to have you as a guests in X Pueblo - hope to see you soon again! Currently improving the signing to find the place, thank you for the tips to improve the guests experience! All the best for you!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Boutique X team on 9 Aug 2019
Thank you so much for your feedback! Really appreciated!

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Boutique X team on 9 Aug 2019
Thank you so much for this feedback!

10/10 Excellent

VCorr, Crumlin, County Antrim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms immaculate and really modern. The complimentary drinks were a lovely touch. Pool area nice as was the BBQ area, great location in the historic village. Bus stops directly outside the back and are frequent.
Stayed 5 nights in Jul 2019
Response from Hotel Boutique X Team on 21 Jul 2019
Thank you so much for staying with us! We appreciate the kind feedback.

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019
Response from Hotel Boutique X Team on 21 Jul 2019
Thank you so much for your stay, Brian! We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property, the self check in service was excellent and not having to worry about keys was a massive bonus! Lovely bed/linen, super shower, central location, what’s not to love! :)
Stayed 3 nights in Jul 2019
Response from Hotel Boutique X on 8 Jul 2019
Thank you for staying with us! We're glad you enjoyed your stay and we appreciate your lovely feedback. Hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
My accommodation was not initially great but was rectified to my satisfaction after raising the matter
Stayed 6 nights in Jun 2019
Response from Hotel Boutique X Pueblo on 28 Jun 2019
Thanks for staying with us. We appreciate your feedback! We'll keep working on any issues that you may have experienced.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, the rooms are upgraded and look amazing the view of the ocean from the balcony is breathtaking. Service was great! Very clean! Parking is limited but I managed to find a spot right next to the hotel. Pricing is beyond reasonable for the quality and service! I would definitely recommend this hotel to family and friends.
Stayed 2 nights in Jun 2019
Response from Hotel Boutique X Pueblo on 22 Jun 2019
Thank you so much for your feedback! We're glad you enjoyed your stay. We hope to see you again:)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and clean. Centrally located. Bus stops literrally outside hotel.
Stayed 5 nights in Jun 2019
Response from Boutique X Team on 21 Jun 2019
Thank you for staying with us! We appreciate the feedback. Hope to see you soon! - Boutique X Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and location excellent. Everthing we needed for a few days. Any requests were dealt with straight away. Would definatwly stay here again
Stayed 5 nights in May 2019
Response from Boutique X team on 31 May 2019
Thank you so much for your feedback, it's really, really appreciated! Would be perfect to see you again in Boutique X! All the best for you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and very clean. Definitely will be back again.
Stayed 5 nights in May 2019
Response from Boutique X team on 31 May 2019
Thank you so much for this great feedback - you made our day! Thank you for your stay as well - we're so happy to hear that you've had a good stay with us, hope to see you soon again! All the best for you! Kind regards, Boutique X team

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Boutique X Pueblo team on 22 Apr 2019
Dear Per, Thank you so much for your feedback, really appreciated! Hope to see you again!

6/10 Okay

Pablo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo checkin pero habitación y cuarto de baño muy pequeños
Stayed 2 nights in Dec 2023

8/10 Good

gilbert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt mysigt och pittoreskt
Ett fantastiskt litet mysigt hotell som har allt för en avkopplande semester. Pittoreskt och mysigt med ett lugn då där endast är ett 10-tal rum totalt. Ingen fysiskt reception men du når den enkelt genom Whatts app. Jag har inget alls att klaga på och kommer åka hit igen inom en snar framtid. Att tänka på är att det är inte ligger nära havet utan det är buss eller bil dit. Byn Benalmadena Pueblo är otroligt mysig med många restauranger och caféer.
Stayed 4 nights in Oct 2023

8/10 Good

karin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Helle Sylvest

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Centralt beliggende
Dejligt centralt hotel, derfor må en del støj forventes i morgen timerne. Lidt slid og nogle af værelserne var støver med tegn på at det var længe siden at der var gjort rent.. vi lejet 5 værelser for en nat. Let med selv indtjening og udtjekning, tilsender kode til hotellet og værelserne inden. Skøn pool og god grill område. Sauna/ damp trænger til en repetition men er skøn.
Stayed 1 night in Oct 2023

10/10 Excellent

Helle Sylvest

Stayed 1 night in Oct 2023

10/10 Excellent

Francisca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien situado, la habitación muy cómoda el jardín perfecto.
Stayed 1 night in Jul 2023

10/10 Excellent

Sanela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt mysigt boende
Litet men praktiskt boende med fantastisk utsikt! Vi älskade det och kommer tillbaka. Lugnt beläget men nära till allt man kan önska
Stayed 1 night in Aug 2023

10/10 Excellent

juha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique X on moderni kohde
Hieno kohde noin 2.5-3 km päässä rannasta. Huoneistossa oli iso terassi upeine näkymineen. Uima-allas oli hyvä lisä. Alue on mäkistä.
Stayed 1 night in Aug 2023

10/10 Excellent

Eugénio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Ivana

Stayed 2 nights in Jul 2023

6/10 Okay

Pia

Stayed 4 nights in Jul 2023