Bar (on property)
Check availability

Reviews of Palazzo Santo Spirito

Palazzo Santo Spirito
82 Via Torquato Tasso, Bergamo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 97 reviews" "
Rating 8 - Good. 16 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in excellent condition
Stayed 2 nights in May 2024

6/10 Okay

Yury, Daytona Beach

Travelled with family
Liked: Cleanliness, staff & service
We did not like poor breakfast buffet.We did not like our room on the high floor with opening window in the roof.We did not like great delay at the breakfast when we checked out.The hot food we could eat because the staff began their work very late.It is very bad for 4 star hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So many minor things didn't work. We arrived, our small room was boiling warm, clicked the Aircon, didn't work, so opened the velux (no actual window on the 3rd floor) and the velux promptly broke open. After declining the offer to call maintenance every time we wanted the velux open or closed we were moved to a tiny room. There wasn't even a space for a luggage stand. In this room the Aircon again seemed not to function, the toilet roll holder fell apart and the door handle kept sticking open so the room door didn't lock when we left! Both mornings the coffee machine at breakfast broke down twice. A very nice hotel sadly let down by rooms too small for the cost and too many detail issues. The staff were all very nice though.
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to star!
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to stay and enjoy Bergamo!
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrific with great staff. Dining in area was limited. Also needed a bank and every one in the area was closed.

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 6 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, very Italian
Stayed 3 nights in Nov 2023

10/10 Excellent

Ferdinando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Stayed 2 nights in Sep 2023

10/10 Excellent

KRASIMIR

Great location and service
Stayed 1 night in Oct 2023

10/10 Excellent

Mogens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rachel

Travelled with family
Lovely hotel and a great location
Great location, lovely rooms and the restaurant was excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Marie Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, great breakfast buffet
Stayed 1 night in Sep 2023

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous central hotel with friendly staff. Was very lucky to get an upgrade to the imperial suite on the first night which was incredible, this apartment had a jacuzzi and a sauna. The room the following night was also fabulous and also included a jacuzzi and sauna. Very comfortable bed and quiet hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Yana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, great person and wonderful location!
Stayed 1 night in Sep 2023

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, conveniently located, very walkable, with friendly staff who are very helpful. Amazing courtyard where you can relax in the afternoon over a glass of wine. This is also where we had breakfast. Fantastic stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Dalila Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience staying here . There was myself missus and x2 children . On our arrival staff was very helpful and because I was confused with the one way system the staff drove me in the my rented car around to the car park . Once we got to our room there was water ,fizzy drinks and a few treats for the children . Through out day they brought water too the room as it was so hot . The room was spotless and bathroom was big and had lots of space . Beds very comfortable and children was happy with there bunk beds . We had just drove from Venice and the gardens of the hotel were very peaceful and relaxing and the piano bar was even better . The restaurants and shops around the area were brilliant and cheap and it was great that the train station was only 10 mins walk so we could get the train into Milan town centre to visit the cathedral . Breakfast was lovely and the staff can’t do enough for you . On our last day we had an early check out as we had to be in airport for 6am to catch a flight . On checking out the staff made up x4 take out breakfasts which were lovely and saved us a lot of money in the airports . This was very thoughtful as we never asked but they noticed we was checking out at 5:30 am . Brilliant hotel on our next visit to Bergamo we will be staying here again .
Stayed 1 night in Aug 2023

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a charm
Check-in was smooth, even half an hour before the official check-in time. Lady at reception helpful. But - due to my father's conditon, I kindly asked for a room with minimum/no stairs on the way by e-mail which was confirmed by hotel. Well, to reach our room, it was necessary to gain approx.10 steps up and 10 down. Anyway, the hotel itself is a very nice place, room not large, just ok, we had windows heading to the street but even on Saturday night did not mention much of noise with closed windows. Air conditon worked great, minibar had no prices around so expect 3-4 EUR per bottle.
Stayed 1 night in Aug 2023
Response from Marcello on 14 Aug 2023
Thank you for your feedback and we hope to be able to guest you again!

8/10 Good

Leopold E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Dmitry

Stayed 1 night in Aug 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean hotel with friendly and helpful staff. Would highly recommend this hotel
Stayed 1 night in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

6/10 Okay

Glynn

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and stylish
Stayed 2 nights in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Alonya

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place! Wish we had more time there.
Stayed 1 night in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

MAJID

Travelled with family
Beautiful place.
Beautiful place.
Stayed 1 night in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a night before heading to the airport
Stayed 1 night in Jul 2023
Response from Marcello on 13 Aug 2023
Thanks for your review! We hope to see you soon back in our Hotel!

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Everything new. Staff very nice. Bedroom very small, and choice of English channels on tv was nearly non existent. They only had points. Breakfast absolutely delicious.
Stayed 3 nights in Jul 2023
Response from Marcello on 16 Jul 2023
Thanks for your feedback!

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice stay but I do feel a bit misguided by the pool. It’s not really a pool and you have to pay 20 euro to use it. They should be more clear about that.
Stayed 1 night in Jun 2023
Response from Marcello on 30 Jun 2023
Thanks for your feedback; sometimes it is difficult to describe what we want since there are pre-set fields and cannot be changed! Anyway we took away the pool feature and left only the SPA.

10/10 Excellent

Jean-francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Marcello on 30 Jun 2023
Thanks!

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Cansel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good an beautiful Hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

marzio

Liked: Cleanliness, staff & service, property conditions & facilities
Bellissimo recupero credo da un ex convento tutto è stato di nostro gradimento struttura immersa in una bellissima città da ritornare
Stayed 1 night in Apr 2024

10/10 Excellent

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Andrea

Ett ordinärt hotell
Inte riktigt en upplevelse i klass med palats. Mer ett ordinärt hotell, både gällande bekvämlighet, rum, mat, spa och service. Vi hade bokat nyårssupen för 150 Euro, men det höll riktigt låg klass, så vi gick därifrån och åt på annan restaurang. Väldigt bra gym i annan byggnad i parkeringsgarage. Trevliga omgivningar, bra läge
Stayed 3 nights in Dec 2023

10/10 Excellent

Benedicte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig mat og sted
Nydelig og historisk hotell sentralt i Bergamo. Med parkering (sjukt smal inngang, men går). Veldig god frokost og fint opphold. Kommer til å bestille igjen! Bakgården var nydelig.
Stayed 1 night in Nov 2023

10/10 Excellent

Giuseppina

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect only the wifi did not work in the evening
Stayed 1 night in Dec 2023

8/10 Good

Frederico

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Instalações novas! Para quem acessa de carro deverá estar atento pois está localizado em ZTL (zona de tráfico limitado) , ao chegar no hotel eles comunicam a placa do carro p/ a polícia de trânsito para evitar “multa”. Estacionamento não está incluído na diária, pago a parte no local.
Stayed 1 night in Nov 2023

10/10 Excellent

Mads Klostergaard

Stayed 2 nights in Nov 2023

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023