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Friendly people at the front desk and great location. Other than that old miniscule elevator, tiny bed and room, no view seeing the inner stairs, 12 inch tv, no AC working! Not recommended, not even a 2 star hotel!
Right off the beach!! Close to everything. Super friendly staff in particular Emma who secured me a dinner reservation at at hard to get into restaurant on a Friday night. And I loved the baggage holding service before and after check-in and the offer of a shower after checking out near the reception desk so I could enjoy one more ocean swimming experience. Just wonderful all around.
Jennifer
Stayed 1 night in Sep 2023
8/10 Good
Natasha
28 Aug 2023
Liked: Cleanliness, staff & service
Good service and lovely staff. Great breakfast. But poor design of rooms. The bed was very comfortable but the room size and bathroom were too small.
Shower leaked a lot into the bathroom vanity area and as for services, there was no iron, no milk, and not enough hanging space and no hooks to hang wet swimwear. Also no beach towells were provided.
Natasha
Stayed 2 nights in Aug 2023
6/10 Okay
Yasmine
Travelled with family
25 Aug 2023
Liked: Cleanliness, staff & service
Good room. Not so great of lobby and very bad elevator situation! Overall this place needs some upgrading.
The hotel management repeatedly went out of its way for us. Wonderful place and great location overlooking the sea and in the middle of the best part of the city.
No on site parking is a problem. Extremely busy everywhere so hard parking anywhere close. Must be murder in the season we were there in December.
Great restaurant for dinner at the hotel and breakfast was great.
Room fine, sea view lovely and you can hear the ocean. Very clean and well run.
Would love to return only the parking would stop me.
Amazingly friendly staff and very helpful. We checked in late at night with my daughter not feeling well. The night porter helped with the bags and also offered to call a Doctor immediately if we needed one. Felt really looked after.
The Windsor is a perfect location for the beach. Room size is very Euro/French size. Breakfast is great. No other major amenities like a pool or workout facility. Staff is extremely nice.
Matthew
Stayed 2 nights in Aug 2022
10/10 Excellent
Erin
Travelled with family, Travelled with family and small children
The staff were wonderful and made the stay amazing. The property was beautiful and our room was perfect for our family. Breakfast was also very good. Would stay here again for sure and will recommend to others traveling this way in the future.
Erin
Stayed 1 night in Aug 2022
10/10 Excellent
Robert
29 Jul 2022
Robert
Stayed 1 night in Jun 2022
10/10 Excellent
Margot
Travelled with family, Travelled with family and small children
The staff was very accommodating and helpful. The hotel is very nice and the location is perfect. You walk out the door and onto the beach. They gave our friend’s child sand toys to play with!
I should have paid a little extra to have a beach view as my room was super plain. But my fault, good breakfast, and great customer service. It's in the middle of the city so you can walk everywhere.
We were delighted by the welcome by the Staff on arrival. The room was very clean, the bed very comfortable. Just one criticism, the awful smell from drains which was never addressed. A shame because they have a super hotel and sea views with a devoted and efficient Staff. The rate was reasonable too!
We loved Biarritz. Although are view was not full on it was spectacular. Room was spacious for some reason it was handicapped room. Shower was spacious and easy to get in and out. Biarritz was one of our favorite cities. Nice breakfast. Room service would have been ice for the first night as we arrived late and tired. Overall we loved it