Welcome Break Service Area J13, Abington, Biggar, Scotland
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel excellent value and good facilities. But no decent food on the site, I'll drive into Abington next time
cliff
Stayed 1 night in May 2024
Response from A H on 9 May 2024
Thank you for your positive review. We look forward to seeing you again.
8/10 Good
Janet
Travelled with pets
9 May 2024
Liked: Cleanliness, staff & service, amenities
Parking for overnight difficult due to all the upgrading being done. More exercise area for dogs would be good.
The breakfast area is very good and good value for money. Staff very helpful.
Janet
Stayed 1 night in May 2024
Response from A H on 9 May 2024
Many thanks for your positive review. We look forward to seeing you again.
10/10 Excellent
Syed
Travelled with family and small children, Travelled with partner
The rating I am giving is based on the price. Is it a 5 star hotel? No. Is it a great option for a cheap stay? Of course. We had an issue in the room and the staff moved us straight away, no questions asked after they couldn't fix the issue. Left alone to just get on with things and check out a doddle.
Danny
Stayed 1 night in Feb 2024
Response from Julie on 10 Mar 2024
Thank your for your feedback.Kind regards.
6/10 Okay
Peter
22 Feb 2024
Liked: Staff & service
Tired, but cheap
In one word, this place is tired. A big piece of plastic laminate was torn off the sideboard, leaving mdf exposed. A big area of paint had peeled off the bathroom door. One pillow was lumpy. The sealant around the sink has been re-done by an amateur. I’d have rated it lower, but at <£50 you don’t expect perfection. At least the staff were helpful, and linen was clean.
Bed was comfortable.
Window wouldn't close properly so room was very cold when i arrived which meant the electric heater was on all night. Also the toilet hadnt been cleaned as there was still stains from the last guest.
Verified traveller
Stayed 1 night in Feb 2024
Response from A H on 11 Feb 2024
Many thanks for your feedback. We have taken your comments on board in order that they can be acted upon.
Great service from reception
Comfortable and warm, despite -4°C overnight
Alison
Stayed 1 night in Jan 2024
Response from A H on 30 Jan 2024
HelloMany thanks for your review.Regards
8/10 Good
JULIA
Travelled with partner
10 Jan 2024
Liked: Cleanliness, staff & service
Very handy at the service station just off M74. Signage into parking and route to entrance could be better especially at night!! Exterior needs updating but excellent service from staff at reception. Room had 1 double and 2 single. It would be nice if one of the singles was a sofa bed not made up if not required so more comfortable seating. Adequate bathroom but extractor was so noisy and sounded like it would explode. Door very stiff ( both issues reported which staff took on board) . Lots of hot water good supply of tea and coffee. The beds were very comfortable. Sadly couldn't tube into BBC1 as TV had not been upgraded to receive??
The hotel was ok, but room was freezing when we arrived and if you’re taking dogs watch out- I was quoted £15 for my two but they really meant £15 per dog… bit of a shock to get £30 bill.
Kirsty
Stayed 1 night in Jan 2024
Response from A H on 30 Jan 2024
HelloMany thanks for your review. Your comments have been taken on board.Regards
Very friendly staff and the room service lady was very very friendly helpful n with a smile great customer service just like the reception staff made you feel at home
Would recommend to anyone who wants a peaceful friendly place to stay
We stayed for one night and we will definitely stay again. The staff are lovely, the check in and check out process was fast and efficient, the room was basic but clean and the bed was really comfy. We arrived late after driving from Thurso and left early, knowing that we would return. There we two added bonuses, parking on site and dog friendly….a great stay
Lezlee
Stayed 1 night in Jan 2024
Response from A H on 3 Jan 2024
Many thanks for your positive review. We look forward to welcoming you again.
The window let in a massive draft, one tiny wall heater in room. Also heard alot of traffic noise. The 'shower' in the bathroom was a metal nozzle/spout of sorts attached to the wall. The carpet in the shared hallway was full of stains.
Andrea
Stayed 1 night in Dec 2023
Response from A H on 30 Jan 2024
HelloMany thanks for your review. Your comments have been taken on board.Regards
Overall experience was 5* - the staff were lovely and made a fuss of the children when we checked in. Always said morning and engaged us as we entered and left each day.
As far as budget hotels go this was fab! We only paid £130 for 3 nights and served a purpose of a base whilst we went out for the day. It was very clean and tidy… I only gave it 4* for this because some bits of hotel were looking a bit ‘tired’.
Completely satisfied with whole stay and would recommend.
Kayleigh
Stayed 3 nights in Dec 2023
Response from A H on 25 Dec 2023
Many thanks for your positive review. Hopefully we will see you again.
Everything was as expected and fine! We did find the bed a little too firm (and a little on the high side) though this observation could be personal preferences. The welcoming staff and staff in general were friendly pleasant and welcoming, patient and responsive with our children which was appreciated and overall they were a positive experience.
Stephen
Stayed 2 nights in Dec 2023
Response from A H on 25 Dec 2023
Many thanks for your positive review. Hopefully we will see you again.
Good hotel for the price. Not the most modern but decent enough and reception had a great range of essentials, snacks and alcohol available. Services next door was good for a cooked breakfast in the morning.
James
Stayed 1 night in Dec 2023
Response from Julie on 17 Dec 2023
Thank you for your feedback.Kind regards.
10/10 Excellent
John
7 Dec 2023
Liked: Cleanliness, staff & service
ok ish
very covenient for a break mid journey. E/V chargers on site. But it was very cold. No heating in corridors.
This was an unexpected last minute stop on my way home from travelling from down south. I had been in the car 8hrs and found out that my pre-arranged hotel booking had been cancelled with only last minute notification. I continued driving and found that Days Inn was on route home and have availability. I booked on line but made a note that I was likely only to make it to them past midnight (I wasn't sure if the reception would still be manned). On arrival I was greeted by a very friendly receptionist who checked me in, made sure I had all I needed and advised that she was available and on shift till 07:00hrs. The room was spacious, clean and comfortable with a good shower, firm bed (as I prefer) and quiet for it's location. The only downside was that the corridors smelled a little unsavoury but otherwise everything was very pleasant and made me consider staying here again if I need to enroute again.
Staff friendly as always. Eating limited and very overpriced and underwhelming. Workmen in hotel in corridor during day very noisy singing and shouting. Furniture very outdated and damaged. Good shower. Slept well