Front of property
Check availability

Reviews of Sutton Guest House

3 out of 5
Sutton Guest House
85 Sutton Road, Birmingham, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 66 reviews" "
Rating 8 - Good. 17 out of 66 reviews" "
Rating 6 - Okay. 3 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khrystine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem, lovely owners, wonderful cleanliness & staff ♥️
Stayed 4 nights in Apr 2024
Response from Ronnie. on 3 May 2024
Dear Khrystine. Thankyou for that, really good to hear. Glad to hear you had a comfortable stay. Best wishes in your new place.

8/10 Good

Neal

Only issue was the shower water came out to slow
Stayed 3 nights in Dec 2023
Response from Ronnie. on 25 Dec 2023
Thankyou Neal. Glad all else was fine, will look into that. Regards, Ronnie.

8/10 Good

Usmaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will only say excellen in all . And the owner of property MR. Ronnie is very humble and kind man. Very cooperative provide great hospitality. The bUs number X/x5x3 directly go to town centre and bus stop is less than 1 min walk.
Stayed 3 nights in Dec 2023
Response from Ronnie. on 10 Dec 2023
Dear Syed. Thankyou, you’re most kind. It’s been a pleasure having you stay. Ronnie.

8/10 Good

Marek

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Ronnie. on 9 Dec 2023
Thankyou for leaving a review score. Glad you happy. Ronnie.

6/10 Okay

Zeon

Travelled with partner
Stayed 3 nights in Dec 2023

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay friendly host comfortable room
Stayed 3 nights in Oct 2023
Response from Ronnie. on 4 Nov 2023
Hello Darren. Thankyou for leaving a review and glad you had a good stay. Regards, Ronnie.

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Ronnie. on 4 Nov 2023
Hello Kerry. Glad you had a good stay and thankyou for your kind review. Ronnie.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
▂ ▄ ▅ ▆ ▇ █ Highly Recommended █ ▇ ▆ ▅ ▄ ▂ A truly delightful, welcoming and comfortable stay from start to finish!! When first booking I requested a certain room to cater for my personal needs and this was met with a personal and courteous message not long after making my booking confirmation and that if there was anything else to let them know. I was greeted very warmly by the owner upon check-in and shown around there beautiful guest house and what facilities there was available and then to my comfortable clean and smart room. I was very impressed with everything and even though I just stayed for a short work trip in Birmingham, what I really liked was the personal approach and how much I felt appreciated and welcomed as a guest from the start to the end of my stay. Nothing was too much trouble or fuss. I cannot recommend this guest house enough and if/when I ever return to Birmingham again I will be sure to only stay here. Thank you for a wonderful stay. ▂ ▄ ▅ ▆ ▇ █ ⓟⓔⓡⓕⓔⓒⓣ █ ▇ ▆ ▅ ▄ ▂
Stayed 4 nights in Oct 2023
Response from Ronnie. on 7 Oct 2023
James. That was heartwarming to read. I’m mostly pleased that you had a good stay, look forward to seeing you again. Ronnie.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, and the place looks even better than the photos. Absolutely worth every penny and a great host :)
Stayed 3 nights in Sep 2023
Response from Ronnie. on 15 Sept 2023
I’m really glad you had a good stay. Thankyou for your kind words.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton guest house is a good place to stay.
Met by owner of property room was good plenty of room, bathroom shower good but no hot water from sink only lukewarm. Really liked kitchen facility downstairs so possible to cook your own meals if on a tight budget. Local hostellry serves great food but can be busy meaning a wait for orders.
Stayed 3 nights in Sep 2023
Response from Ronnie. on 15 Sept 2023
Hello. Thanks for your kind words. I’m glad you were comfortable. The sink is a long way from the tank and takes a little while to get hot, I’ve increased the duration of heating the water just in case. Glad all was well otherwise. Best wishes.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Ronnie on 7 Jul 2023
Hello. Thankyou Fiordland the great review, glad you had good stay. Ronnie.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ronnie made me feel very welcome. Excellent value for money, will definitely return next time I am in the area
Stayed 2 nights in Jun 2023
Response from Ronnie. on 1 Jul 2023
Thankyou David, that’s most kind. Ronnie.

10/10 Excellent

Rachael

Stayed 2 nights in Jun 2023
Response from Ronnie. on 17 Jun 2023
Hello Rachael. Thankyou for the kind response. Glad you had a good stay. Ronnie.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant to stay, nothing was too much trouble. Would stay here again!
Stayed 3 nights in Jun 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
This is not a 5-star property, nor does it pretend to be. But for the price, it’s great value for money. The room was quite spacious and had a bathroom with a toilet and shower. We found the room to be a bit hot and stuffy at first which was quickly remedied by opening the window and running a fan (we always carry a small portable fan of our own). Upon arrival, we found clean towels waiting for us and we were quickly provided with an extra set of towels upon request. The shower cubicle has a plastic curtain which was not very effective and so we ended up with a fairly wet floor, but that was not a major issue. The important thing is there was plenty of hot water with good pressure. There was no exhaust fan, so the bathroom became quite steamy (which my wife quite likes). For breakfast there’s a communal kitchen with eggs, cereal, milk, bread, and orange juice, along with a large fridge in which guests can store their own stuff. (Note there’s also a small fridge and microwave in the bedroom.) A dining room with tables and chairs is adjacent to the kitchen and provides a comfortable place to eat meals. There’s also an outdoor sheltered nook that’s for smokers to use. They provide free off-street parking for 5 cars in a well-lit area that seemed quite safe. It’s only about 20 minutes to drive to the centre of Birmingham which is quite convenient. The owners of the property live next door and were always very responsive and helpful when I needed to ask questions.
Dining room seen from the kitchen. Outdoor nook in the background.
Kitchen stove and cereal choices.
Stayed 2 nights in Oct 2022
Response from Ronnie. on 31 Oct 2022
Dear Robin. Thankyou for taking the time to leave your review, it’s good to know peoples views and that you were happy with the stay. I try to make the guest house good value for money and ensure it’s comfortable, clean and welcoming. Really appreciate your accurate description and best wishes. Ronnie Sweeney.

10/10 Excellent

Masudur

Stayed 2 nights in Jul 2022
Response from Ronnie. on 18 Aug 2022
Hello Masudur. Thankyou for leaving feedback and so glad your family had a good stay here. Best wishes, Ronnie.

10/10 Excellent

Marsh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Sutton Guest House!
Gem of a find!! Superb hospitality from Kieth and nothing was too much trouble. Everything you need whilst away from home is provided, even great company, thank you Kieth & co. If you’re lucky enough to get in, you won’t be disappointed. Until next time…👍
Stayed 4 nights in Aug 2022
Response from Ronnie. on 11 Aug 2022
Hello, Ronnie the owner here. Really glad you had such a good stay, nice to read your review. Keith really embraces looking after guests. Best wishes.

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2022
Response from Ronnie. on 6 Aug 2022
Dear Stephanie. Glad you had a good stay and thank you for leaving a positive review. Ronnie, Sutton Guest House.

6/10 Okay

Fiona

Business traveller
Disliked: Room comfort
Good location mediocre accommodation
The room was okay but bed was not comfortable. Synthetic sheets were very hot. Parking was adequate. Location good
Stayed 3 nights in Jul 2022
Response from Ronnie. on 25 Jul 2022
Hello Fiona. I don’t recognise a booking in your name. Please supply further details.. Ronnie.

8/10 Good

Melanie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Ronnie. on 9 Sept 2021
Thank you Melanie-Lee. Ronnie, Sutton Guest House.

8/10 Good

Paul

Stayed 2 nights in Aug 2021

10/10 Excellent

Peter

Stayed 3 nights in Aug 2021

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Stayed 4 nights in Jul 2021
Response from Ronnie. on 3 Aug 2021
Hello Kathleen. Thanks for leaving a review and glad you enjoyed the stay. Hopefully see you again.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a home from home. The owner Ronnie made me feel very welcome. And nothing was a problem for him. Superb accommodation.
Stayed 4 nights in Mar 2021
Response from Ronnie. on 16 Mar 2021
Thank you David.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Ronnie on 5 Aug 2020
Hello Chris. Thank you for leaving a fine review and glad all was well with your stay.

8/10 Good

Yuk Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly guest house
Good parking space. Eggs, breads and milks are offered as buffet breakfast. Owner is very friendly.
Stayed 3 nights in Jul 2020
Response from r on 22 Jul 2020
Hello Yuk Yin. Thank you for leaving a review and glad all was well. Hope your visit was worthwhile. Regards, Ronnie Sweeney.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Ronnie. on 21 Mar 2020
Thank you. Ronnie.

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location very friendly owners. Nice place. Bed could have been more comfortable
Stayed 2 nights in Mar 2020
Response from Ronnie. on 16 Mar 2020
Hello Lloyd, thanks for your feedback, particularly highlighting anything amiss. I try and make the guest house comfortable and welcoming to all visitors and thankfully 99% of guests would recommend Sutton Guest House. Thats the first time anybody has commented on the bed in your room and I will replace the mattress now to make it comfortable again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Ronnie on 14 Mar 2020
Thank you for your review. Best wishes. Ronnie.

6/10 Okay

Sohail

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Lynne

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and lovely people will go again , thank you Ronnie
Stayed 2 nights in Nov 2019
Response from Ronnie. on 2 Dec 2019
Hello. Ronnie here. Thank you for those kind words. Glad you had a good stay.

8/10 Good

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Ronnie on 22 Nov 2019
Hello Lewis. Thank you for your review. Glad all was well

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eggs, bread, cereals, juice and milk was provided for guests in the communal kitchen to make your own breakfast at a time that suited. This was ideal for us as we had to be out early each morning for a conference. The communal kitchen had a full size cooker, fridge and freezer For guests to use and an adjacent dining room. Property was clean and well maintained. Off road parking and within 10 minutes drive of the motorways. Great value for money.
Stayed 2 nights in Nov 2019
Response from ronnie on 18 Nov 2019
Thank you for those comments Toni, lovely to read. With best wishes, Ronnie Sweeney.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Ronnie. on 20 Nov 2019
Thanks for your positive review for Sutton Guest House. Glad your stay was good.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good room, and owner very helpful.internet connection not very reliable,but overall an excellent stay
Stayed 2 nights in Sep 2019
Response from Ronnie. on 27 Sept 2019
Hello Robert. Thanks for leaving a lovely review and for letting me know about the internet. Will therefore soon be wiring up the whole house to eliminate weak spots. Best wishes and thanks. Ronnie.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Stayed 2 nights in Sep 2019

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serendipity Hotel more like it.
A serendipitous arrangement that fell into place last minute after our previous hotel cancelled out on us. Ronnie was so friendly and accommodating to our needs. The room was large, the bathrooms clean and we really liked the ability to utilize the kitchen to make our own foods. Thank you! Heaven-sent!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what l needed. Easy to get the bus or train to the city centre.Cosy welcoming and very friendly staff, they always went out their way to help, Keith was an absolute star thanks for your help. The ownet Mr sweeney goes above and beyond helping you feel very welcome. Room was cosy clean and comfortable and had all the amenites l needed. As a solo traveller l would definatly come here again.
Stayed 2 nights in Aug 2019
Response from Ronnie. on 10 Sept 2019
Hello and thank you for the kind review. I’m glad all was well with your stay at Sutton Guest House. Regards, Ronnie.

10/10 Excellent

Dee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, so personable... owners were away but Keith was on hand... Grateful for such a lovely stay in a city that i hadn't visited before. Parking in the driveway and great location, close to facilities. DIY Breakfast which I prefer although sadly i didn't have time.... Thank you!!xx
Stayed 2 nights in Aug 2019
Response from Ronnie. on 10 Sept 2019
Hello Dee. Thank you for your kind review. I’m glad all was well for your stay and that Keith looked after things. Best wishes, Ronnie, Sutton Guest House.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very kind and helpful. Facilities were adequate for an overnight stay. Beds were comfortable. Shower curtain was too short and water got all over the bathroom/toilet floor which made it a little slippery, but towels were provided so used them to mop up. Would highly recommend this place.
Stayed 1 night in Jun 2019
Response from Ro on 20 Jun 2019
Thanks for the feedback. Regards, Ronnie.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way of their service is really good,nice and quiet area
Stayed 3 nights in Jun 2019
Response from Ronnie on 20 Jun 2019
Hello. Thank you fir the kind review. I’m glad you had a good stay. Regards, Ronnie.

8/10 Good

Jacob

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2019
Response from Ronnie. on 20 Jun 2019
Hello. Thanks for your comments. Regards, Ronnie.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasent stay
Quite, owner very helpful plenty of local amenities
Stayed 2 nights in May 2019
Response from Ronnie. on 10 Jun 2019
Hello William. Glad all was good with your stay. Thank you for the kind review. I appreciate it. Ronnie.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice and cosy friendly would recommend this guest house
Stayed 2 nights in May 2019
Response from Ronnie on 30 May 2019
Hello. Glad all was well with your stay. Regards, Ronnie Sweeney.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent and positive as expected. Good neighborhood.
Stayed 2 nights in May 2019
Response from Ronnie. on 16 May 2019
Hello. Thank you for your kind review. I’m glad all was well staying here. Ronnie.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a secure play area. Boss man is a gentleman. Defo be back
Stayed 2 nights in Apr 2019
Response from Ronnie on 19 Apr 2019
Hello. Thanks for your review. Gods to hear all was well. Regards Ronnie (boss man!)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly. Thanks for a great accommodation.
Stayed 2 nights in Mar 2019
Response from Ronnie on 21 Mar 2019
Hello. Thank you for taking the time to leave a review. I’m glad all was good with your stay. Ronnie Sweeney