All of the staff is very helpful and super friendly. Location is great, close to the airport, mall, restaurants, convenience stores, salons etc. Breakfast is good, lots of options, variety of fruit. We had dinner twice at the restaurant, the Capital burger is good and big.
No issues with the tax exception for foreigners. The front desk simply requested our passports to verify the entry stamp. Actually, this was a very pleasant surprise. We were not expecting it due to conflicting information on previous hotels during this trip. We knew the regulation but it was tiring fighting for this right and hearing different excuses every time. It seems that in Colombia some hotels manage this tax off the books. We simply gave up.
We gave a 4 to the rooms because they don't have an electric kettle and the hotel couldn't provide one (in Canada most hotels have one per room).
Sleep quality we gave it a 4. The rooms are well insulated although, it was too hot. We had to sleep with the windows open every night. On Friday night the music from a near bar was on until 1am and on Sunday morning, the workers at the plaza in front the hotel started drilling at 7am.
Overall all, great experience. We stayed 4 nights on the 3rd floor. I recommend this hotel 💯. We'd definitely come back. Maybe next time we'll request a higher floor.