Avenida El Dorado, 100-89, Bogotá, Distrito Capital
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Construction just outside my door. I actually had to walk on plastic and navigate through paint cans and tools. Not to mention paint fumes. I suggest closing a section when remodelling or compensating .
Josh
Stayed 1 night in Apr 2024
Response from Guest Experience on 20 May 2024
Dear Mr. Josh, greetings.Thank you in advance for taking the time to fill out this survey and for your positive feedback.We regret that your rest and stay has been affected by the maintenance that we have been doing in our hotel.You are absolutely right, we should have planned this work in a better way and not affect our guests.We hope Mr. Josh, to have the opportunity to serve you again in our hotels and provide the excellent service that characterizes us.Thank you. Translated with DeepL.com (free version)
6/10 Okay
Troy
Business traveller
16 May 2024
Liked: Cleanliness
Bonito hotel muy cerca al aeropuerto. Las habitaciones están bonitas y cómodas. El check in está un poco lento pero el resto muy bueno para quedarse cerca al aeropuerto.
Troy
Stayed 1 night in May 2024
Response from Guest Experience on 17 May 2024
Estimado Troy, saludos.Gracias por el tiempo que tomaste en el diligenciamiento de esta encuesta, tu buena calificación y comentarios positivos sobre nuestra ubicación y bonitas habitaciones, en cuanto a la lentitud en el check in, tomaremos tu sugerencia y mejoraremos.Gracias.
Thank you for sharing your feedback, Wallace! We are glad to hear that you received excellent customer service at Hotel Habitel Select. We strive to provide a friendly and welcoming experience for all our guests. We hope to welcome you back soon!
El desayuno excelente, igual la atención. El cuarto muy limpio. Está a 3 ó 4 minutos del aeropuerto.
Anabel
Stayed 1 night in May 2024
Response from Guest Experience on 8 May 2024
Estimada Sra. Anabel, saludos.Agradecemos el tiempo que tomo en el diligenciamiento de esta encuesta, su excelente puntuación y comentarios positivos de nuestro desayuno, atención del personal, limpieza de la habitación y la ubicación del hotel.Para nosotros fue un gusto atenderla, y esperamos tener su visita pronto en nuestros hoteles.Gracias.
Close to the airport, shuttle service, to go breakfast.
Melissa
Stayed 1 night in May 2024
Response from Guest Experience on 6 May 2024
Dear Melissa, greetings.We appreciate the time you took in filling out this survey and your positive comments about our location, shuttle service and breakfast traveler, we are pleased that these have made your stay more enjoyable.We look forward to seeing you soon.Thank you.
8/10 Good
Mario
4 May 2024
Liked: Cleanliness, staff & service
Mario
Stayed 1 night in Mar 2024
Response from Guest Experience on 6 May 2024
Estimado Mario, saludos.Gracias por tu buena puntuación de nuestros servicios, esperamos poder tener la oportunidad de atenderte nuevamente y de esta manera, brindarte el excelente servicio que nos caracteriza. Gracias.
Dear Patricia, best regards.Thank you for your good rating and comments about our location, we hope to be able to count again with your visit in our hotels and always provide you with the excellent service that characterizes us. Thank you.
Clean
Breakfast above average.
Location to airport and transport perfect
Jamie
Stayed 1 night in Apr 2024
Response from Guest Experience on 2 May 2024
Dear Jamie.Thank you for your good rating and excellent comments about our breakfast, transportation and location.We look forward to your visit again.Thank you.
Estimado Reuben, saludos.Gracias por tu excelente puntuación, esto nos permite mejorar cada día.Gracias.
6/10 Okay
Adauto
Travelled with family, Business traveller
30 Apr 2024
Good
Adauto
Stayed 1 night in Apr 2024
Response from Guest Experience on 2 May 2024
Dear guest, greetings.Thank you for taking the time to fill out this survey, it was a pleasure for us to serve you. Thank you.
6/10 Okay
Javier
24 Apr 2024
Liked: Staff & service
Beds are not comfortable and the room was a bit dusty. No towels were available upon arrival.
Shower was excellent (good water pressure)
Buffet breakfast was good
Very friendly staff
Javier
Stayed 1 night in Apr 2024
Response from Guest Experience on 29 Apr 2024
Dear guest, greetings.In advance, we appreciate the time you took in filling out this survey and the positive comments about the attention of our staff, breakfast and good water pressure in the shower.We regret that you did not find the necessary comfort in our beds and that the room was dusty, we will work with the housekeepers, so that this does not happen again.Thank you.
I feel so glad when I can find hotel like you to the last moment and I get excellent service, thank you
Luis
Stayed 1 night in Apr 2024
Response from Cordial Saludo on 22 Apr 2024
Good morning, dear Luis, For us it is a pleasure to know about your experiences in our facilities, we work daily to offer an excellent service to our guests.
Estimada Norma, saludos.Gracias por tu buena puntuación de los servicios en Habitel Select.Te esperamos pronto.
6/10 Okay
Emmanuel
Travelled with partner
20 Apr 2024
Liked: Cleanliness
Pros: Close to the airport and they have a shuttle bus.
Cons: No option to have early check in.
Emmanuel
Stayed 1 night in Apr 2024
Response from Guest Experience on 22 Apr 2024
Dear Emmanuel, regarts.Thank you for your score.early check in is possible, as long as the hotel has availability, for this reason, sometimes we do not have rooms to be delivered before 3pm.We regret that on this occasion it was not possible to deliver the room at your arrival.
10/10 Excellent
Victoria
17 Apr 2024
Very close to the airport and shuttle service,excelent. It could use a smoking section
Victoria
Stayed 1 night in Apr 2024
Response from Guest Experience on 18 Apr 2024
Estimada Victoria, saludos.Gracias por tu excelente calificación, nos complace haber superado tus expectativas.Gracias.
Estimado james, saludos.Gracias por tu excelente puntuación.Esperamos poder tener la oportunidad de atenderte nuevamente y brindarte el excelente servicio que nos caracteriza. Gracias.
10/10 Excellent
RODRIGO
15 Apr 2024
RODRIGO
Stayed 1 night in Apr 2024
Response from Guest Experience on 6 May 2024
Estimado Rodrigo, gracias por tu excelente puntuación.Te esperamos pronto en nuestros hoteles.Gracias.
Nice and comfortable facilities, a step away from the airport with shuttle transportation included. Just great!
Javier
Stayed 1 night in Apr 2024
Response from Guest Experience on 15 Apr 2024
Dear Javier, best regards.Thank you in advance for taking the time to fill out this survey and for your excellent rating.Especially for our location, transportation service and comfortable facilities.We look forward to seeing you soon.Thank you.
Close to airport with free bus shuttle!!! Breakfast was great!!!
Antonella
Stayed 1 night in Apr 2024
Response from Guest Experience on 15 Apr 2024
Dear Antonella, greetings.Thank you in advance for taking the time to fill out this survey and for your excellent rating.Especially for our transportation and breakfast service.Thank you.
Dear Carlos, greetings.We appreciate the time you took to fill out this survey and the excellent rating of our Habitel Select Hotel.We are pleased to know that we exceeded your expectations in the short time.We hope to see you soon in our hotels and continue providing the excellent service that characterizes us. Thank you.
8/10 Good
Rafael
9 Apr 2024
Liked: Cleanliness
Rafael
Stayed 1 night in Apr 2024
Response from Guest Experience on 15 Apr 2024
Estimado Rafael, saludos.Agradecemos tu buena puntuación, de nuestros servicios en Habitel Select, esperamos poder contar con tu visita pronto y que recibas el excelente servicio que nos caracteriza. Gracias.
Estimado Michael, saludos.Gracias por tus excelente calificación y comentario positivo de nuestra ubicación.Te esperamos pronto.Gracias.
6/10 Okay
Oscar, Bogota
Travelled with family
4 Apr 2024
Liked: Cleanliness
Very basic room. Not cozy or inviting. The basics
Oscar
Stayed 1 night in Mar 2024
Response from Guest Experience on 15 Apr 2024
Dear Oscar, best regards.We appreciate the time you took to fill out this survey.Our Habitel Select Hotel, is a fresh, light concept, with basic services, for travelers and visitors, who stay mostly for one night, however, has 24 hour room service, buffet style breakfast, laundry service, iron and dryer options on request and some other services with cost.For travelers who want more amenities and many more services, we offer our Habitel Prime hotel.We look forward to welcoming you again in our hotels and continue providing the excellent service that characterizes us.Thank you.
10/10 Excellent
Silvia
Travelled with family, Travelled with family and small children
Great hotel!! Breakfast was delicious and airport shuttle service was amazing!! Thank you
Silvia
Stayed 1 night in Mar 2024
Response from Guest Experience on 15 Apr 2024
Dear Ms. Silvia, greetings.Thank you for your excellent rating and positive comments about our breakfast service and transportation.For us it was a pleasure to serve you, we hope to see you soon.Thank you.
Dear Ricardo, greetings.We appreciate your excellent rating and positive comments about our excellent service, staff and rooms.We are pleased to have exceeded your expectations.Thank you.
10/10 Excellent
Johanna, CORAL SPRINGS
21 Mar 2024
Liked: Cleanliness, staff & service
Johanna
Stayed 1 night in Mar 2024
Response from Guest Experience on 15 Apr 2024
Estimada Johanna, saludos.Gracias por tu excelente puntuación para nuestro hotel Habitel Select, esto, nos permite mejorar día a día.Gracias.
Easy check-in. Staff was leasant and efficient. Room comfortable. Shuttle reliable. Although you could hear the planes at 4h30 am, the pillows were heavy (and very comfortable) so that one over my head blocked out the airplanes taking off. The complimentary fruit plate brought to my room after check in was a lovely touch.
Colette
Stayed 1 night in Mar 2024
Response from Guest Experience on 15 Apr 2024
Dear guest, greetings.In advance, we appreciate the time you took in answering this survey and your positive comments.We are pleased to know that we have exceeded your expectations and look forward to welcoming you back to our hotels.Thank you.
10/10 Excellent
lisandra
19 Mar 2024
Liked: Cleanliness
lisandra
Stayed 1 night in Mar 2024
Response from Guest Experience on 17 Apr 2024
Estimada Lisandra, saludos.Gracias por tu excelente calificación, nos complace haber superado tus expectativas.Te esperamos pronto.Gracias.
Estimada Paola, saludos.Gracias por tu calificación positiva, esto nos permite seguir trabajando cada día más, en la excelente experiencia de todos nuestros huéspedes.
Excellent connection to the airport as a hotel shuttle runs every half hour for 24 hours a day.
Michael
Stayed 1 night in Mar 2024
Response from Guest Experience on 13 Mar 2024
Dear Michael, best regards.We appreciate your excellent rating of our services.It was an honor to serve you and we look forward to your visit to our hotels.Thank you.
Quality, quiet, safe, and a thankful refuge after a very long and frustrating day in the bureaucratic nightmare called El Dorado Bogotá airport.
Robert
Stayed 1 night in Mar 2024
Response from Guest Experience on 13 Mar 2024
Dear Robert, best regards.Thank you for your excellent rating and positive comments about our Habitel Select hotel.We look forward to your visit in our hotels soon.Thank you.
8/10 Good
Diana
5 Mar 2024
Diana
Stayed 1 night in Mar 2024
Response from Guest Experience on 7 Mar 2024
Estimada Diana, saludos.Gracias por tu buena puntuación sobre nuestros servicios en Habitel Select, esto nos permite seguir mejorando cada vez mas.Para nosotros fue un placer atenderte, esperamos poder contar con tu visita pronto.Gracias.
It is very good and breakfest was great. Only issue would be how experience it is to dine there
Jamie
Stayed 1 night in Mar 2024
Response from Guest Experience on 4 Mar 2024
Dear Jamie, greetings.Thank you for taking the time to fill out this survey, it is very important to us.We appreciate your good rating of our services and we are pleased that the breakfast service was to your liking.Likewise, we will inform our colleagues in the F&B area about your comments about the dinner.Thank you very much.
Dear Miguel, greetings. Thank you for your excellent rating and positive comments from our colleagues.It was a pleasure for us to serve you, we hope to see you soon.Thank you.
Eliana at the front desk was great! Issues to work on: need more front desk staff and folks answering phones. Look for plugged drain pipes in bathroom sinks and fix issues.
Luz
Stayed 1 night in Feb 2024
Response from Guest Experience on 28 Feb 2024
Estiamda Luz, best regards.We appreciate the time you took to fill out this survey, for us it is very important, as it allows us to improve every day.We will take note of your comments about the details to work on and we hope that in a next occasion you will not have any inconvenience.
4/10 Poor
Rafael
23 Feb 2024
Check it takes an eternity
Rafael
Stayed 1 night in Nov 2023
Response from Guest Experience on 4 Mar 2024
Dear Rafael, greetings.Thank you for taking the time to fill out this survey, it is very important for us, because it allows us to improve every day. We are sorry for the delay in the registration and the inconvenience that this caused you, with the department in charge we will take the necessary measures so that this does not happen again.Thank you.
The property didn’t had water at all.No for washing teeth or showers.terrible!!!
Olga Lucia
Stayed 1 night in Feb 2024
Response from Guest Experience on 26 Feb 2024
We are sorry to hear about your experience at Hotel Habitel Select. It is unacceptable to not have water for basic needs such as washing teeth or showering. Your feedback will be shared with the hotel management for improvement. Thank you for sharing your review.
Estimado mauricio, saludos.Gracias por tu excelente puntuación de nuestros servicios en Habitel Select, para nosotros es muy importante.Te esperamos pronto.Gracias.
Very convenient to the airport and a nice breakfast included!
jutta
Stayed 1 night in Feb 2024
Response from Guest Experience on 4 Mar 2024
Dear Jutta, best regards.We appreciate your good rating and positive comments about our location and breakfast service.It was a pleasure for us to serve you and we hope you will come back soon.Thank you.
Estimada Keyla, saludos.Gracias por el tiempo que tomaste en el diligenciamiento de esta encuesta, lamentamos que tu experiencia no haya sido memorable.Esperamos poder atenderte nuevamente y poder brindar el excelente servicio que nos caracteriza.Gracias.
It was very convenient since it's so close to the airport with breakfast included and free shuttle service.
Jose Antonio
Stayed 4 nights in Jan 2024
Response from Guest Experience on 4 Mar 2024
Dear Jose Antonio, greetings.Thank you for your good rating and excellent comments about our location, free shuttle service and breakfast.We look forward to having you visit our hotels again and provide you with a memorable experience. Thank you.