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The hotel had clean and safe rooms and the staff was very helpful. Very convenient for taking the train as it is directly across the street from Bologna termini station.
I found the staff to be exceptionally friendly and approachable. The Hotel provided excellent advice on where to eat and is and is well situated for access to the city centre.
Grazie mille!
Great location, directly facing Bologna Centrale station across the street.Very nice and clean hotel, new modern decoration. Nice and helpful staff. All good, except Breakfast menu needs some upgrade in selection of items.
Sort of a rundown that might be getting a facelift but it in our room. On the good side it is near the train station and the breakfast was expensive but very good. The internet was average and bed was large and fairly comfortable. On the negative side the bathroom is like from the 50s on Rte 66 could not even get into the shower. Tv did have a few English options but mostly just news, you can not control the a/c it was a tad warmer than I prefer. For the price is was not worth the money but does avoid a couple taxis if you have an overnight connection.
Response from Hotel Mercure Bologna Centro on 28 May 2023
Dear Guest, thank you for the time you dedicated to the evaluation of your stay at the Hotel Mercure Bologna Centro I am very sorry that your experience did not meet your expectations, please allow me to express my apologies. Being aware of the necessary interventions our facility needs, I am glad to announce that the renovation plan could finally start on April 2023, after the delay it suffered in 2020 because of the pandemic. After this renovation we will be more happy to welcome our guests at a more modern and newer facility We hope it will be possible to win your trust back in the future I send best regards Cinzia Zanni - General Manager
Very convenient to Bologna Centrale station & walking to downtown (Piazza Maggiore). Very helpful staff.
James
Stayed 2 nights in May 2023
8/10 Good
Richard
Travelled with family
15 May 2023
Liked: Cleanliness, staff & service, room comfort
Clean but dated.
Excellent location across the street from the train station. Felt like I was in a 70s time warp with the decor. Beds were comfortable and clean. Appears that renovation is in progress but no noise issues.
Richard
Stayed 2 nights in May 2023
Response from Hotel Mercure Bologna Centro on 20 May 2023
Gentle Mr Hall, we are really glad to receive your positive comments regarding your stay at our hotel.It is always a pleasure to receive positive feedback. Your opinion is very important for us in order to improve our services and I thank you once again for taking the time to share it with us.We hope to welcome you back soon after the hotel renovation will be over, at a newer and more modern facility, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cinzia Zanni - General Manager
The staff was very competent, efficient, and friendly. The location of the hotel right across the train station was convenient for my day-trios to other cities.
The convenient location was the biggest factor for my choice of stay at this hote since it is right across the street of Bologna central station. It is about a 10-minute to the central piazza. Clean and good amenities. Good wifi.
Was nice stay staff was really friendly and helpful I enjoyed my stay
Only minus was the shower was to small ton ice in for myself as big person
Overall great stay very nice breakfast
I recommend
Staff was friendly and very accommodating. Hotel is old. Water pressure was less than a sprinkle. Wallpaper falling off walls. Sad hotel and honestly made my vacation less enjoyable.
We were only there for 12 hours due to flights. The staff were very nice and accommodating. We faced a court yard so no traffic noise but people noise. It was fine with the window closed. Our carpet was damp. I think they had just had it cleaned but we were there to sleep so no need to complain. We received our wakeup call at 3:00 as requested and the they called a taxi for us. I would probably stay there again.
Doris
Stayed 1 night in Sep 2022
8/10 Good
Richard
Business traveller
25 Sept 2022
Liked: Cleanliness, staff & service
Nice location but dated hotel
This hotel is in an excellent position in Bologna. Its quite a big hotel but is dated in many places. The rooms are functional if dated, the bathroom looks like its out of the 80's. Comfy bed and decent TV, the layout was very odd though. Breakfast was good and usual Italian buffet.
Perfect location but condition of the hotel is really poor. Overall condition of the rooms, halls, restrooms is below standard. I booked this place because of the distance to the train station and somehow believed that Mercure brand is going to guarantee certain standard. I was wrong.
Staff is super friendly and helpful - this is the only bright side of this hotel.
Overall great stay. Directly across from Train station but was not noisy. Staff allowed for an early check in. Rooms were spacious and comfortable. Breakfast was just ok for Mercure standards. Lacking good restaurants in area but a lot of grab and go options available. Hop on hop off bus stop right in front of hotel.
Derek
Stayed 3 nights in Sep 2022
4/10 Poor
David, Carina
Travelled with partner
5 Sept 2022
Disliked: Property conditions & facilities
Good location, clean but very tired. Water pressure was terrible and the place was very tired and drab looking.
Hotel decor dated and worn out
Bathroom was dated with chipped tiles and awful shower
Full ashtray left on balcony which didn’t look as though it had been cleaned in quite some time
Patio was noisy as air conditioning unit so loud
Very polite receptionists, lovely room with retro charm but cleaned daily and very confortable. Breakfast was nice and its right opposite the train station and cheap but nice eateries .. so hopp on as off trains all you fancy. My only crititism is that the square close by features too often trouble makers at night. Overall excellent value for money.
Lance
Stayed 3 nights in Jun 2022
6/10 Okay
Meily
Travelled with family
15 Jun 2022
Liked: Cleanliness, staff & service
Conveniently located. AC didn’t work in our room. The building is kind of old but ok, not so comfortable beds, hard pillows. Friendly staff.