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Reviews of Bricco Suites

3.5 out of 5
Bricco Suites
241 Hanover Street, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 998 reviews" "
Rating 8 - Good. 290 out of 998 reviews" "
Rating 6 - Okay. 87 out of 998 reviews" "
Rating 4 - Poor. 30 out of 998 reviews" "
Rating 2 - Terrible. 22 out of 998 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Raul

Business traveller
Disliked: Staff & service, amenities
This property is located on above a noisy restaurant so do not expect to get any rest if you stay here. It is located in a very busy part of the north end of Boston. Also, the management is hard to get a hold of. The only thing I requested during my stay was a receipt after I left and I am still waiting for a reply from the management several days later.
Stayed 5 nights in Jan 2024

10/10 Excellent

Shu Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Shane

Stayed 3 nights in Sep 2023

4/10 Poor

Daniel

Disliked: Staff & service, amenities
Location was great very walkable to the restaurants in the north end, financial district, and west end. The pillows and bedding seemed like it was from a college dorm, cheap and not comfortable. I am used to city noise and usually can sleep through anything but it was so noisy and loud I was not able to sleep more than a few hours a night. A couple of nights I got back around the time the restaurant was closing and had to wait for all the workers taking trash out before I can get down the alley to the hotel door for like 10 minutes. I have stayed in the north end before at different hotels and had a way better experience. I do not recommend staying here as there are more affordable better options in the area.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern accommodations. Absolutely loved the place and would go again. Perfect location and friendly staff as well.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Leah made the best espresso martini ever. She works in the bar below the apartments. I think the place could use a comfy couch instead of a dining room table. The kitchenette doesn’t have any pots and pans so it isn’t like you can cook a meal to eat at the table anyway
Stayed 4 nights in Oct 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of coffee machine was the only negative. But making tea with a whistling kettle was a blast from the past. Staff were all more than helpful. The are around is extremely busy, but this was a good thing.
Stayed 7 nights in Oct 2023

10/10 Excellent

shawna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael, western springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay at this property again! Easy walk to the North Station/public transportation. The best part was the distance to so much delicious food. We are a family with a tween and teen and they both agree. The only negative, as other reviewers noted, was there was no comfy seating in the living/dining area. We weren’t there that much so it didn’t bother us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alea

Stayed 4 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, we didn't want to rent a car because of the parking difficulties, so we look for a place downtown close to train station an buses, this is it. Additionally you got great restaurant in the area, for brakefast, lunch and dinner. The staff were grate, we actually need them for the checkin and the check out. Our suite was clean everyday spotless. I We'll definitely are going to stay again in the future.

10/10 Excellent

Soulflame123

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED it. The check in process was pretty easy, But there are no elevators though, and you have to walk up the stairs, so it might not be most covenient for those that have a lot of luggage to carry. The rooms are spacious and beautiful. We had a party of 3, and with 2 bedrooms, it was more than enough for us. Because of the location of the suite, there are plenty of options for food. There are many good restaurants around you, and also by a mere 7-8 min walk, you have quincy market, where there are COUNTLESS food stands and different varieties of food. This was definitely one of the top reasons we reserved the suite. The only negative thing i have to say really is the noise. You can hear music and people talking at nearby restaurants at night, We stayed from saturday night until Wednesday night, saturday night was the worst in terms of noise, but its the weekend and everyone was out in little Italy, so it’s understandable. During work week nights. It became more tolerable. But, the music and chatting didn’t bother us nearly as much as the people living on top of us. Throughout the entirety of our stay, We constantly heard them walking around and making stomping noises and moving chairs around, they do this mainly in the morning starting from 6:00AM, it was extremely frustrating. But, the situation we had were unique to us, we thoroughly enjoyed our stay and would definitely recommend it to everyone.
Stayed 5 nights in Sep 2023

8/10 Good

Rob and Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment in the centre of North End.
Lovely, large apartment. In the heart of Little Italy, close to cafés, bars and restaurants, as well as a number of historical sites. Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities
I loved staying in Little Italy. It was charming and close to everything I wanted to see in the city. While in Boston we walked to the city center, jump on/off trolley, walking history tour, lively food, Rose Kennedy park with benches that rock and water structures. We even walked to a Red Sox game.
Stayed 4 nights in Sep 2023

8/10 Good

tracy

Stayed 3 nights in Sep 2023

10/10 Excellent

kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the weekend in Boston. We needed a place for 4 people. We rented one of the two queen bedroom options. Check in was around 6:30pm for us. The restaurant was busy but they were super quick and polite getting us checked in. We walked just around the building to alley to get to our room. Yes, it’s a tight squeeze on the stairs and there is not an elevator. Not a problem for us. The room was exactly as we expected. Very spacious and clean. The shower was amazing. Beds were comfy. We opted out of house keeping but had fresh restocked bottled water every day. There was a little bit of noise from late night diners outside downstairs on Saturday night but what do you expect from staying in such a great location?! We definitely will be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is expensive, but what you’re paying for is location, location, location! If you want to be smack dab in the middle of Little Italy, this is your place. It’s scrupulously clean and the beds and pillows are top drawer. Slept like the dead. It’s attached to the Bricco restaurant where the food is incredible. Granted, I’m from the Midwest and Olive Garden is near my home. Bricco restaurant—I thought I died and went to heaven. Expensive, but oh! Now the downsides. It was expensive for my Minnesota sensibilities. Three nights for our family was more than the mortgage. Since this was a rare thing, it was worth it to be in the right place. It’s not a traditional hotel. It’s a part of the Bricco restaurant next door. There’s no “front desk.” You see the maitre d’ in the restaurant to check in. So that’s a bit weird. But it was workable. The staff is awesome…but when the restaurant closes, so does the “front desk.” You’re on your own until 10 am. If 24 hour staff is important to you, this is not your place. We are pretty self sufficient, so we didn’t care. I did, however, memorize the address of the place in case I had to tell a 911 dispatcher where to send help. As I said, you’re on your own. Also, if you are mobility impaired, this is not your place. It’s an accessibility nightmare. It’s a three floor walk up with no elevator! I don’t recommend the walk from an area restaurant up that narrow staircase with a tummy full of pasta and a glass of Prosecco!
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the north end (little Italy), thank you to the Bricco team who were the best.
Stayed 3 nights in Aug 2023

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location in the North End/ Little Italy. So convenient to walk for almost anything you would like to do in Boston. The space was very nice for our family of 4. Anything I requested they were quick to respond and very generous. I would definitely stay here again and highly recommend to anyone.
Stayed 5 nights in Jul 2023

8/10 Good

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a quiet area, but perfectly located! Suites are clean and spacious. Check-in is inside Bricco restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful. Stephanie was amazing!!!
Stayed 3 nights in Jul 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a little noisy and from info I read and saw I expected a small seating area. It does have a desk and chair, a bench, small refrigerator and sink, which is nice. It’s a great location in the north end. It was very clean, the bed comfortable, pillows too flat for our liking but we had 4. Complimentary water everyday and room freshened if we wanted. Nice!
Stayed 7 nights in Jun 2023

10/10 Excellent

Sally, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. It reminded me of the many places we stayed in Europe. Room was on the third floor in back of the restaurant.. Needed to navigate stairs. It might be difficult for an older person. Room was quiet and we felt safe. Loved the area. Lots of great places to eat!
Stayed 3 nights in Jun 2023

6/10 Okay

THERESA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A real disappointment. The good — room was very clean and well maintained; location was excellent and within an easy walk to historical sites and many restaurants. The less than good from the web site — daily maid service never happened; dedicated personal assistant non-existent; guaranteed reservation at any of the seven restaurants never happened (actually asked the host at the restaurant where we checked in and he said to go to the restaurant's web site or walk over and do it in person TOTALLY UNSAT); concierge staff non-existant (last person vaguely affiliated with the lodging was seen by accident as the restaurant hostess was leading us to our room and then never again); hotel telephone goes straight to VM (called about getting some coffee on the first morning (four days ago now) and never received a call back; tried again the second morning at 8:10 and got a call back at 9:30 telling me the nearest coffee shop (Dolce) was a block away — got this call while we were leaving the coffee shop across the street; hotel has no web site and online contact form reports server problems so no help there; three (of four) window shades do not work except by using hands to flip the slats. The web site and Expedia description paint a very different picture from what we encountered once there. If you don't mind a "do it yourself" lodging experience then this is your place but if you think you might need even a small amount of assistance then look elsewhere.
Stayed 3 nights in Jun 2023

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in at the restaurant hostess stand was unique. The staff at the restaurant were always friendly and accommodating. The rooms do not have elevators that lead to them, so stairclimbing ability is a must. The room we had (a two bedroom) was spacious and had a couch, tv and firplace living area, a dining table and 4 chairs in the kitchen area. The location of the property was convenient for walking in and around Boston.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 3 nights in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Jessica, Oswego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2023
Response from JD on 27 Mar 2023
thank you for staying with us.

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Bricco checked us in early and was able to allow us to leave our luggage in the room on our last day in Boston. We loved everything about this place. The location is perfect for anything Italian. The freedom trail is on the same street.
Stayed 2 nights in Oct 2022
Response from po on 19 Oct 2022
Thank you for your stay and review, see you soon!

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Sweet place to stay
Wonderful, Newly renovated space in heart of the Italian area of North Boston. Walking distance to many sites and attractions. Great restaurants. Unbelievable crowds on Friday/Saturday nights. If u want to eat here make sure to get reservations.
Stayed 2 nights in Oct 2022
Response from po on 19 Oct 2022
Thank you for your stay and review, see you soon!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel rooms were wonderful large suites with fireplace, computer desk and sink. The only negative was the stairs. Most suites were on 2nd or 3rd floors with no elevator. Getting suitcases up & down were rough. Great location in North Boston district with plenty of restaurants.
Stayed 2 nights in Oct 2022
Response from po on 19 Oct 2022
Thank you for your stay and review, see you soon!

10/10 Excellent

Mercedes

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in the North End (little Italy) was wonderful. Bricco Restaurant food and drinks was amazingly delicious. Will definitely stay here again and refer to family and friends!
Stayed 2 nights in Oct 2022
Response from po on 19 Oct 2022
Thank you for your stay and review, see you soon!

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bricco Boston's slice of heaven
Fantastic!!! The room was clean and spacious, the staff was wonderful we felt like family, and the location was perfection. I cannot sing high enough praises for Bricco!!! We will tell everyone about it and will be back!!!
Stayed 3 nights in Oct 2022
Response from po on 19 Oct 2022
Thank you for your stay and review, see you soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from po on 12 Oct 2022
thank you

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome but too many steps
Stay was awesome including the room. Downfall is that we did not k is that there were 4 floors of steps.
Stayed 3 nights in Oct 2022
Response from po on 12 Oct 2022
thank you

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Had a fabulous stay! Location is perfect, rooms very nice and comfortable, and always well looked after above and beyond!! Thanks for a wonderful time. Highly recommend 👌
Stayed 4 nights in Oct 2022
Response from po on 12 Oct 2022
yhank you

10/10 Excellent

Michael

Stayed 5 nights in Sep 2022

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Nice people. There were stairs but it felt like a secret hideaway, cozy.
Stayed 2 nights in Sep 2022
Response from po on 12 Oct 2022
thank you

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2022
Response from po on 12 Oct 2022
thank you

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was at home. Suite was like a small bacchelor
Stayed 3 nights in Sep 2022
Response from po on 12 Oct 2022
thank you

10/10 Excellent

mary a

Liked: Cleanliness, property conditions & facilities, room comfort
Location…location…location
The best thing about Bricco is the location. Walking distance to many great restaurants and the Freedom Trail right in front of the property.
Stayed 2 nights in Sep 2022
Response from po on 12 Oct 2022
yhank you