4/10 Poor
Barrie
23 May 2024
Disliked: Amenities, property conditions & facilities
We had booked a superior room on your website but in reality it was terribly situated at the back of the hotel overlooking the car park and bins and the exhaust fans from the kitchen.The noise and bad language emanating from the hostelries the other side of the river was appalling. The so called restaurant was an extension of the public bar and on the Friday night there was extremely loud live entertainment making it impossible to have a normal conversation in the restaurant. Furthermore guests were checking out on the Saturday morning as a result of the aforementioned. Also we thought that it was totally inappropriate for cleaning staff carrying mops and buckets and toilet brushes to be traversing the breakfast room whilst customers were eating. The car park immediately at the rear of the hotel which is a target for drunken customers from the pubs opposite and my car was damaged by a bottle thrown across the river on the Saturday night. We had booked for 4 nights but checked out 2 days early in disgust.
Barrie
Stayed 4 nights in May 2024