2/10 Terrible
Diana, Dublin
11 Mar 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We demanded out money back within 45 minutes
- Outside of Hotel Filthy first impression
- Room wasn't ready as promised
- Pint of Guinness was WARM that was ordered while waiting on room
- Changed to Heineken to be told all 4 Taps were not working
- Partner went to the toilet & came back & advised the tile was hanging down from the ceiling (health & safety both up to standards)
- Requested WIFI code SIX times from bar staff as no signal whatsoever & needed to check on kids at home through WhatsApp - I myself went to the reception &was advised there was NO WIFI it was broke & they are still waiting on someone to fix it
- Went to the Ladies bathroom and theu were filthy, out of all the toilet cubicles not ONE Square of toilet roll and three forks on the ground - can't say they were cleaned in a while
I'm disgusted My mother's day night away was ruined
I didn't even want to stay after going out to ask for toilet roll there was another couple with young kids demanding their money back also after only checking in less than an hour!!!
Shocking
Do Not Book
Completely ruined my night away ended up coming home and not so much as an apology from them at the desk or did they look surprised when I asked for a refund
Diana
Stayed 1 night in Mar 2018