Carretera 101 Km 18.1, Acceso Balneario de Boqueron, Cabo Rojo
Reviews
9.2
Wonderful
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Rating 10 - Excellent. 1049 out of 1524 reviews" "
The restaurant closes too early. The pool and hot tub was dirty, there were wasps all over the outdoor shower so we could not use it to get the sand off. The hotel and rooms are outdated. They charge you $20 if you lose a towel.
The apartment was amazing, the views were amazing as well. The pool and accessibility to the beach were great. The only downfall were the mosquitoes OMG terrible in that area.
THE PROPERTY IS DIRTY, THE ROOMS DO NOT GET CLEANED PROPERLY. I HAD TO CALL FRONT DESK EVERYDAY TO HAVE THE CLEANING PERSON CLEAN CORRECTLY AND AT ONE POINT ONE OF THE LADIES WAS BOTHERED THAT SHE HAD TO CLEAN IT RIGHT. DISGUSTING BATHROOM. I ASKED SINCE THE FIRST NIGHT THERE FOR THEM TO PUT A BULB IN THE BALCONY CAUSE IT HAD NO LIGHT. WE COULD NOT ENJOY THE BALCONY/PORCH IN THE EVENING BECAUSE OF NO LIGHTBULB. IT REALLY IS SAD HOW THIS RESORT HAS DECLINED AND DECLINED IN THE LAST FEW YEARS. I WILL NOT BE BACK. WAS GOING THERE SINCE IT FIRST OPENED OVER 20YRS AGO......:(
Gated parking with security.
Staff were extremely nice and helpful.
Right on the beach.
Good food and shopping walking distance.
Can’t wait to go back !
Joanys
Stayed 1 night in Apr 2024
6/10 Okay
David
Travelled with family, Travelled with family and small children
6 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a great location close to the town of Boqueron. It is clean but a bit outdated. For the area, I think it is okay since I don't think there are many other options.
Excellent. My only concern is with the size of the bedding sheet. It is to short for two person ( full). But all was fine. Clean, quiet, accessibility, confort.
Wandali
Stayed 2 nights in May 2024
Response from Front Desk Team on 7 May 2024
Dear Guest:Thank you for staying with us and for your review.We hope to welcome you back soon.
Need to fix the key issue. They did not had keys to issue me due to whatever excuse was given to me. But they did not have keys to issue to the guess for a few months. Need better service in the hotel.
Gracias por su comentario y por haber elegido nuestro hotel. Que bueno que hayas disfrutado de su estancia y esperamos tenerte de nuevo como invitado en nuestro hotel.
This property in Boqueron is great for the area as the pool and kiddie area is stellar, the rooms are so spacious and the air conditioning is top-notch! They even have a little game area and the gym is small but clean and has 2 elipticals a bike and some weights. The location is key as you can walk across the bridge to little area with great bars and restaurants which comes to life on the weekends.
Excellent customer service! Will be back to the resort !
Silvia
Stayed 5 nights in Apr 2024
8/10 Good
Kristina
Travelled with family and small children
22 Apr 2024
Liked: Cleanliness, staff & service
Everything was very good . The property was clean but is a little older. The food was very good and the staff very friendly. The location is perfect close the beach and the Poblado. Definitely I recommend 👌
Kristina
Stayed 2 nights in Apr 2024
8/10 Good
cynthia
Travelled with family
21 Apr 2024
Liked: Cleanliness, staff & service
Should have more blankets on bed.
cynthia
Stayed 4 nights in Apr 2024
10/10 Excellent
emma
Travelled with family, Travelled with family and small children, Travelled with group
I liked my stay. Super close walk to the beach to the left and to the restaurants in boardwalk type area to the right. Needing someone to open the doors while they were very efficient was still a big pain in the neck. Would stay again after they fix the doors.
Dawnne
Stayed 3 nights in Apr 2024
Response from Paola Sacarello- Front Desk Manager on 21 Apr 2024
We are glad you liked your stay with us!! We are working very hard with the locks situation and very soon we are not going to have that problem. We hope to see you on your next trip. Have a lovely day!!
Amazing location and walking distance to the beach. The room was very clean. The restaurant by the pool was a perfect place for breakfast with reasonable prices. Walking distance to Poblado Boqueron was a plus.
Jose A.
Stayed 2 nights in Apr 2024
10/10 Excellent
sandra, Fords
18 Apr 2024
sandra
Stayed 1 night in Apr 2024
8/10 Good
Carlos
16 Apr 2024
Liked: Cleanliness, staff & service
Room door lock was not functioning…someone from the hotel had to open the door every time I want to get in.
The property is well kept..furniture could use an upgrade (stained chair and bed boards). The staff and reception were excellent. Room had the amenities needed. We couldnt connect to wifi internet. Overall very pleased..looking forward to returning in the future.
The hotel was clean and safe. Beach and shops were close by. The restaurant needs to open earlier for breakfast and stay open until seven for dinner week days.