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Reviews of Dalgair House Hotel

2 out of 5
Dalgair House Hotel
113-115 MAIN STREET, Callander, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 112 reviews" "
Rating 8 - Good. 44 out of 112 reviews" "
Rating 6 - Okay. 12 out of 112 reviews" "
Rating 4 - Poor. 9 out of 112 reviews" "
Rating 2 - Terrible. 9 out of 112 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a night stay and live entertainment on at the weekends.
Stayed 1 night in Apr 2024

10/10 Excellent

John, Edinburgh

Travelled with partner
Liked: Staff & service, amenities
Great bar, good food, lots of lively local folks, rooms comfy but need updating.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent and friendly people.Made my stay very easy.Central and impressive old building.great value for a night’s stay and included a very nice breakfast with excellent service.Friendly,homely and typical generous Scottish hospitality.
Stayed 1 night in Jan 2024

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great stay
Hotel smells of mold. Room was not very clean. Lighting in room was cold white LED. No remote for TV. Breakfast was good and staff were friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Emilie, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional B and B with a few antiques scattered around. Has a lovely wee pub downstairs well used by locals which has pool and a Duke box with libbuc at the weekends. The room was clean, had a decent mattress, warm bedding, bath and shower, decent size towel provided and a reasonable size flat screen TV on the wall. Plenty of storage and hangers. Now for the best stuff. The food, available in the bar or bistro next door at very reasonable prices it is fresh and plentiful and breakfast was also excellent and served in the chic but cosy wee bistro attached to the B and B. Staff were all efficient and welcoming with a warm easy manner. We will be back and the surrounding village of Callander with the Trossach hills rising around it is stunning. We came away feeling just as one should after a wee break. Rested and positive.
Stayed 1 night in Dec 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for my needs
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Unfortunate experience
Unfortunately our stay in Dalgair House 11th November was a disappointment. It was the start of our holiday in Scotland and we had a long journey on the following day to the north of the country. We did not get a wink of sleep until after 1.00 am as there was a thundering and loud disco/live music/juke box immediately under our bedroom. The heating was switched off during the night although the temperature was -2 degrees on Sunday morning. We would have appreciated been told about the loud music. We thought that Dalgair House was a small hotel but it seems it is a tavern with rooms upstairs. Very unpleasant stay.
Stayed 1 night in Nov 2023
Response from Team Dalgair on 18 Nov 2023
I'm sorry you did not have a great stay.Unfortunately you have waited until review to let us know so we could not do anything about it.The heating in the hotel goes off between 2am and 5 am currently and we have had no complaints from anyone else.We advertise everywhere on our social media and recorded in multiple reviews that at the weekend we have fantastic live music and karaoke events. This is the reason why we are full every weekend of the year. If you had checked before hand we could have organised a room at the front of the hotel where there is no noise from the bar.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel to stay in. Bed comfortable had a good sleep. Had dinner in the bistro, food was excellent and great service by Brian. Entertainment in the bar was good, great atmosphere. All in all well worth with price.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dalgair Hotel First Class.
Good welcom, Room excellent as was breakfasts and evening meals selection small but good choice, well cooked. Staff helpful and certainly gets my recommendation. First rate.
Stayed 5 nights in Oct 2023

8/10 Good

Maclay

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
Lovely little town and very friendly area. Hotel were dog friendly and great food.
Stayed 2 nights in Sep 2023

10/10 Excellent

B

Stayed 1 night in Aug 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quite central to the town centre, clean and comfortable accommodation, staff very friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Annie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and the rooms are in dire need of refurbishment BUT the food (chef) is excellent and the receptionist?owner?evening waiter was great which surely makes up for some of the hotels shortcomings.
Stayed 1 night in Aug 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple and comfortable. Room, however, for a few improvements, i.e. some facilitites, consistency with breakfast, otherwise a worthwhile stay.
Stayed 5 nights in Jul 2023

4/10 Poor

shmitha

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Gregor Reid Director on 10 Jul 2023
No contact made to staff or management. We appreciate before making a negative review some contact so that we can resolve any issues

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is always good, have used a couple of times now.
Stayed 3 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Good friendly service. Comfortable stsy
Stayed 2 nights in Jun 2023

6/10 Okay

Thea-Rose

Travelled with partner
Liked: Cleanliness, staff & service
All was great other then they had me pay another £20 when I arrived because their was 2 adults. With a double bed I would assume that's double occupancy!
Stayed 1 night in Jun 2023
Response from Gregor Reid Director on 12 Jun 2023
What a silly review!You booked bed and breakfast for 1 person which it clearly stated on your and my documents.You bring an extra person and expect to get full Scottish breakfast and his use of our facilities for free??I gave you a 10 discount on the rate for 2 people and you still turn into a keyboard warriorReviews are to assist future guests get an understanding of what to expect, not for you to air your booking mistake.

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night at this property, why this is rated only 2 star seems very unfair 4star would be more appropriate We had a great stay, food was delicious,had a few drinks in the bar, met some friendly locals & Aaron the barman was top class. We will be returning, really good value for money
Stayed 1 night in May 2023

10/10 Excellent

MISS N J

Stayed 1 night in May 2023

4/10 Poor

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy. They were celebrating 20 years of business with a party. We did not find this out until day before our stay which was too late to cancel. Noise didn't settle down until 3.15 when people got settled into their rooms. Very little sleep. Would advise property if hosting late parties not to have other guests staying.
Stayed 1 night in May 2023
Response from Gregor Reid Director on 23 May 2023
Apologies that we had our 20 years in the hospitality trade on the day of your visit. We did post it out on the Hotels media 2 weeks before.I can confirm the live music, as is all our live music was on until midnight and the bar was closed and all residents in their rooms by 1.15 and not 3.15 as you state.For other guests wishing to stay please note we are a very busy venue and at weekends we are well known for excellent live music.6 of our rooms are quiet but 2 rooms are above the bar and not a good option for an early night.

8/10 Good

Kenneth

Stayed 1 night in May 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quaint
We found our accomodations very comfortable. We ate some of our meals in the bar and they were delicious. The evening entertainment in the pub and bistro were both very enjoyable. The only complaint I have is the noise from pub patrons smoking area but I have no idea how they would address that.
Stayed 4 nights in Apr 2023

2/10 Terrible

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Karaoke until 1 am!
Stayed 1 night in May 2023
Response from Gregor Reid Director on 8 May 2023
Thankyou for your feedback. There was no karaoke on the night of your stay it was an excellent singer who was contracted and sang between 9 and 12.As assistance for guests, we do have 2 rooms above the bar and Fri and Sat we play live music.Please request a room at front of the hotel and depending on availability we will try and get you a quiet room.Thanks

10/10 Excellent

Janet

Stayed 1 night in Apr 2023

8/10 Good

Mae

Liked: Cleanliness, staff & service
Was quite nice for 2 night stay would pick room on lower floor next time staff very nice especially the cleaner was lovely and very dog friendly food good overall nice stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
On the main street with parking at the back. Clean room. Small heater adequate for heating the room. All staff friendly. Choice of restaurant the bistro has excellent food, a bit different and pricier or the bar which does bar food. We ate in the bistro both nights. Well worth it.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for walks
Nice hotel but too noisy at night with the people from the bar at the smoking area til 1am, so trying to sleep was difficult after being tired out from walking all day.
Stayed 1 night in Mar 2023

8/10 Good

Joseph

Stayed 1 night in Feb 2023

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed music in evening
Stayed 1 night in Feb 2023

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff and customers were so friendly, rooms clean, tidy and comfortable .
Stayed 2 nights in Feb 2023

10/10 Excellent

marlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love 💕 nice clean and tidy , friendly and helpful staff .Excellent value for money.3 types of fruit & superb Scottish breakfast and a good menu evening.10 out of 10😄😀
Stayed 1 night in Jan 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay

10/10 Excellent

Tomas

Stayed 1 night in Jan 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, comfy, friendly, and affordable.
We needed a cheap place to sleep over to avoid a snowstorm on the way back home to the Scottish highlands. We were looking for something budget and this fitted the bill. Fabulously comfy bed and central location. Breakfast is included, and we had juice, cereal, or cooked breakfast, and a big pot of hot, steaming fresh coffee included in the price of the room. It’s not very stylish or trendy and the decor is a little bit “aunty Morag’s house meets 80’s Blackpool guest house”. A lot of crushed velvet. Bathroom a bit tatty, but clean. The bed was gorgeous and squishy. It’s great for a stopover on long drives. Bang in the middle of town with free parking on the doorstep. Yes it could do with a refurb, but then it wouldn’t be this cheap. Will highly recommend. Thanks for a warm, cosy stay
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Staff & service
Very nice
Stayed 1 night in Sep 2022
Response from Team Dalgair on 1 Nov 2022
Thank you for your review .We are glad you enjoyed your stay with us at the Dalgair.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect .handy fir tiwn centre and park
Stayed 2 nights in Jul 2022

6/10 Okay

Rosemary

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

C

Stayed 1 night in Apr 2022