Front of property – evening/night

Reviews of Fairfield Inn & Suites Cambridge

2.5 out of 5
Fairfield Inn & Suites Cambridge
8700 Dozer Rd, Cambridge, OH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 536 out of 663 reviews" "
Rating 8 - Good. 101 out of 663 reviews" "
Rating 6 - Okay. 12 out of 663 reviews" "
Rating 4 - Poor. 10 out of 663 reviews" "
Rating 2 - Terrible. 4 out of 663 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop on our road trip. Staff was friendly and room was clean. Breakfast was adequate, checkout was a little disorganized. Location was convenient for the interstate and surrounded by woods.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view and the fire pit on the patio! The pool was fabulous and clean. The beds were comfortable. When asked for we were graciously given extra bed pillows to use. The room was clean and efficient. The 24 hour coffee and water was nice! The breakfast was fabulous, one of the best that we have seen since Covid, if not the very best!
Stayed 1 night in May 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to off the 70, but with no Highway noise in the room. Front desk was warm and welcoming. Clean and spacious room.
Stayed 1 night in Apr 2024
Response from Sarah on 16 Apr 2024
Dear Stacey, Thank you for your kind review. I am glad to see you enjoyed your stay. We hope to welcome you again if your travels ever bring you back to the area!!!!

10/10 Excellent

Rick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Breakfast was really good. Staff great. Hotel and room very clean. Only minus was bed was awfully hard , but I managed.
Stayed 1 night in Apr 2024
Response from Sarah on 5 Apr 2024
Dear Rick, Thank you for your kind review. I am glad to see you enjoyed our rooms and breakfast. Thank you for letting us know about the beds being hard. I am looking into it now. We hope to welcome you back if you are ever in the area again!

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk girl was a delight.
Stayed 1 night in Mar 2024
Response from Sarah on 1 Apr 2024
Dear Brian, Thank you for your kind words. I will look to see who was working and I will make sure they know!! I am very glad to see you enjoyed your stay at the Fairfield!!! We look forward to your next visit!

10/10 Excellent

Christopher

Travelled with family
Stayed 1 night in Feb 2024
Response from Sarah on 26 Feb 2024
Thank you for your wonderful score. I am so glad to see you enjoyed your stay with us. We hope to welcome you back if you are in the area again!!!!

4/10 Poor

Wayne

Travelled with family, Travelled with pets
Liked: Staff & service
Was clean and quiet but the beds were hard and wore out the beds sucked could not sleep
Stayed 2 nights in Feb 2024
Response from Sarah on 19 Feb 2024
Dear Wayne, Thank you for your review. I am very sorry to see that your stay was anything but enjoyable. I apologize for the bed being hard. I will look into the issue and see if that bed needs to be replaced. Thank you for letting us know. We hope to welcome you back if you are ever in the area again!

10/10 Excellent

Sandscherma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Feb 2024
Response from Shawna Neff on 11 Feb 2024
Sandscherma, Thank you for your wonderful review. I am so glad that you enjoyed your stay, and hope to welcome you back if you are ever in the area again!!!!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff was friendly and gave us free bottles of water. The room was nice and quiet.
Stayed 1 night in Jan 2024
Response from Sarah on 6 Feb 2024
Thank you for your wonderful review. I am so glad to see you enjoyed your stay. We hope to welcome you back if you are ever in the area again!!

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sarah on 5 Feb 2024
Thank you for taking time out to score your recent stay with us. Did you encounter any issues or problems during your stay that I was not made aware of? We hope to welcome you back if you are ever in the area again.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sarah on 12 Jan 2024
Thank you for your kind review. I am glad to see you enjoyed your stay with us. We hope to welcome you back if your travels bring you to the area again!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Thank you for your wonderful rating. I am glad to see you enjoyed your stay with us. We hope to welcome you again if your travels bring you back to Cambridge, Ohio!

8/10 Good

Kathleen

Stayed 1 night in Dec 2023
Response from Sarah on 1 Jan 2024
Thank you for taking time out to review your recent stay with us. I am glad to see you enjoyed your stay. We hope to welcome you back if your ever in the area again!!!

10/10 Excellent

Mia's

Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Thank you for your wonderful review. I am very glad to see you enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyable
Everything about are stay was very satisfying. Check in was quick, greeter very friendly and helpful. Room and especially important for me, the bathroom were spotless clean. Room temperature was easy to control. Will be our go to hotel in Cambridge.
Stayed 1 night in Dec 2023
Response from Sarah on 22 Dec 2023
Thank you for your wonderful review. I am so glad to see you enjoyed your stay. We are looking forward to seeing you again when you are back in the area!!

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sarah on 16 Dec 2023
Thank you for your wonderful score. I am so glad to see you enjoyed your stay at the Fairfield!!!!! We hope to see you again if your travels bring you back to Cambridge!!!!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our thanks to Sandy. She was great!
Stayed 1 night in Nov 2023
Response from Front desk on 2 Dec 2023
Richard, Thank you for staying with us! We appreciate your feedback! Your response will be shared with staff!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy check in. Everything was clean and in good shape. A good place to stay.
Stayed 1 night in Nov 2023
Response from Sarah on 24 Nov 2023
Thank you so much for your kind review. We are glad to see you enjoyed your stay with us! We hope to welcome you back if your ever in the area again!

10/10 Excellent

Sonja

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sarah on 19 Nov 2023
Thank you for your wonderful score!! We are glad to see you enjoyed your stay with us! We hope to welcome you back if you are ever in the area again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sarah on 16 Nov 2023
Thank you so much for your wonderful score. We are glad to see you enjoyed your stay with us. We hope to welcome you back if your ever in the area again!!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2023
Response from Sarah on 16 Nov 2023
Thank you for your wonderful score and kind words regarding your recent stay with us! I am so glad you enjoyed our hotel. We hope to welcome you back if your ever in the area again!

4/10 Poor

Robin, Columbus

Disliked: Cleanliness, staff & service, property conditions & facilities
I pointed out and showed pictures of the multiple bugs I found in the room to the front desk at checkout. She said they would remove the market items we purchased on room bill. Nice small gesture ($6.00), but when I received the final invoice by email, the charges were still there. $6.00 not a big deal, but not doing what you say shows a lack of integrity. And bugs - were done.
Stayed 1 night in Nov 2023
Response from Sarah on 13 Nov 2023
Thank you for your review. I am very sorry you had to deal with these issues. I will be talking to my staff about double checking things when we say we are going to do something. Every year around this time we fight the lady bugs. They are a nuisance for all of us. We hope you will give us another chance in the future.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. The staff was very friendly and helpful. The hotel was clean and well taken care of.
Stayed 2 nights in Nov 2023
Response from Sarah on 13 Nov 2023
Thank you so much for your kind review of your recent stay with us. I am glad to see you enjoyed our hotel. We hope to welcome you back if your ever in the area again!!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sarah on 10 Nov 2023
Thank you for your wonderful score. I am so glad to see you enjoyed your stay!!! We hope to welcome you back if you are ever in the area again!!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Well taken care of. Clean. Nice outside area, though raining, so we didn't enjoy it on our particular trip.
Stayed 1 night in Oct 2023
Response from Sarah on 2 Nov 2023
Thank you for your kind review. The rain definitely puts a damper on enjoying anything outside. We hope to host you again in the future. Maybe the weather will be better so you can enjoy the firepit.

4/10 Poor

David

Stayed 1 night in Nov 2023
Response from Sarah on 24 Nov 2023
I am so sorry to see you did not enjoy your stay with us. Were there any issues or problems that I was not made aware of? I hope you will give us another chance if your ever in the area again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah on 2 Nov 2023
Thank you so much for your wonderful score!!! I am glad to see you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

Michael, Holland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Interstate, a blessing and a curse.
Stayed 1 night in Oct 2023
Response from Sarah on 1 Nov 2023
Thank you for your review of your recent stay with us. Being close to the interstate is nice since it's convenient. We hope to welcome you back if your in the area again!

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in with a wonderful employee and we were able to even have a late checkout for the next day!
Stayed 1 night in Oct 2023
Response from Sarah on 30 Oct 2023
Thank you for your kind words regarding your recent stay with us. I am so delighted you enjoyed our hotel. We hope to welcome you back soon!!!

10/10 Excellent

Vicki

Stayed 1 night in Oct 2023
Response from Sarah on 16 Nov 2023
Thank you for your wonderful score. I am glad to see you enjoyed your stay with us. We hope to welcome you back if your ever in the area again.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sarah on 26 Oct 2023
Thank you for your wonderful score!! I am delighted you enjoyed your stay at our property. We hope to welcome you back if your ever in the area again!

10/10 Excellent

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located up on a hill, very quiet. The back patio is enveloped by a mountain that towers above the hotel. Not quite as impressive, but it reminded me of the Ahwahnee Hotel at Yosemite National Park. 😊
Stayed 1 night in Oct 2023
Response from Sarah on 25 Oct 2023
Thank you so much for your kind review of our hotel. I am so glad you enjoyed your stay!! I call that our mini mountain. We hope to welcome you back if you are ever in the area again!!!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience
We’ve stayed there several times. Always a good experience. Clean rooms, friendly staff.
Stayed 1 night in Oct 2023
Response from Sarah on 23 Oct 2023
Thank you for your kind review. We love seeing positive feedback, especially from our return guest. We hope to welcome you once again if your travels bring you back to the area.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah on 21 Oct 2023
Thank you for your wonderful score. I am so glad to see you enjoyed your stay! We hope to welcome you back if you are ever in the area again.

10/10 Excellent

Michael, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, knowledgeable, and professional check-in staff. Extremely clean, virtually new facility.
Stayed 1 night in Oct 2023
Response from Sarah on 18 Oct 2023
Thank you so much for your kind words. I am so glad to see you enjoyed your stay. We hope to welcome you back if your in the area again!

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2023
Response from Sarah on 18 Oct 2023
Thank you for staying with us. I am glad to see you enjoyed your stay. We hope to welcome you back if your in the area again!

10/10 Excellent

Mitchell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested an early check-in and were given an accessible and hearing room which worked out perfectly. I didn't mention my husband uses a walker and is deaf. Both the room, itself, and the bathroom were quite spacious. We will be requesting that specific room upon our return. Super helpful and friendly staff! A 🌟
Stayed 1 night in Sep 2023
Response from Sarah on 16 Oct 2023
Thank you for your kind words regarding your recent stay with us! I am so glad to hear you enjoyed our hotel! We look forward to your return trip.

10/10 Excellent

J CARLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Sarah on 16 Oct 2023
Thank you for your wonderful score!! I am glad to see you enjoyed your stay. We hope to welcome you back if your ever in the area again!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The bed was comfortable. The Staff was excellent very friendly. This is a yearly trip for me. I will continue to stay here.
Stayed 2 nights in Oct 2023
Response from Sarah on 25 Oct 2023
Thank you so much for your kind words about your recent stay with us!! We look forward to welcoming you back next year!!!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like new. Clean as a whistle. Safe and easy in and out.
Stayed 1 night in Sep 2023
Response from Sarah on 3 Oct 2023
Thank you so much for your wonderful review Craig. We are delighted you enjoyed your stay with us. We hope to welcome you again if your ever back in the area!!!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stopover>
Stayed 1 night in Sep 2023
Response from Sarah on 3 Oct 2023
Thank you for your kind review of your stay with us at the Fairfield Stephen. I am so happy to see you enjoyed our hotel. We hope to welcome you back if your in the area again!!

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Sarah on 3 Oct 2023
Thank you for your kind review of your recent stay with us at the Fairfield. I'm so glad your enjoyed our hotel. We hope to welcome you back if your ever in the area again!!

10/10 Excellent

Cristina

Stayed 1 night in Sep 2023
Response from Sarah on 16 Oct 2023
Thank you for the wonderful score. I am glad you enjoyed your stay. We hope to welcome you again if your ever back in the area!

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sarah on 3 Oct 2023
Thank you so much for your review Daniel. We are pleased you enjoyed your stay. We hope to welcome you back if you are in the area again!!!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the back patio and fire. Was very warming and comfortable. Would definitely recommend!
Stayed 1 night in Sep 2023
Response from Sarah on 22 Sept 2023
Thank you for letting us know how your recent stay at the Fairfield was. I am glad to see you enjoyed our patio and fireplace. It is so nice to sit around in the evening. We hope to welcome you back if you are ever in the area again!

10/10 Excellent

Katharine L

The facility was very nice.
Stayed 1 night in Sep 2023
Response from Sarah on 20 Sept 2023
Thank you for sharing your recent stay experience with us. I am glad to see you enjoyed our hotel. We hope to welcome you back if you are in the area again.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The staff was absolutely wonderful They were helpful and always pleasant and accommodating
Stayed 3 nights in Sep 2023
Response from Sarah on 20 Sept 2023
Thank you for sharing your recent stay experience. I am so glad to see you enjoyed our hotel as well as our staff. We hope to welcome you again if you are ever back in the area!

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to hotel
Always our choice when traveling east to visit family. Friendly and accommodating staff, dog friendly, lovely patio.
Stayed 1 night in Sep 2023
Response from Sarah on 11 Sept 2023
Thank you for your review of your recent stay with us. I am so glad to see you enjoyed your stay!! We hope to welcome you back the next time you are in the area!!

2/10 Terrible

Jeffery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
I gave a horrible rating because this hotel cancelled our booing while we were enroute and lied about it. They claimed they had been overbooked for over a month. If that was the case why were we not told sooner and not when we are on our way to the location plus I called them that afternoon letting them know we would be arriving late. The clerk found the active booking and added notes that we were arriving late. I will never stay at this hotel again and I suggest you don’t either.
Stayed 3 nights in Sep 2023
Response from Sarah on 7 Sept 2023
I apologize for the inconvenience we may of caused. We had been booked out for quite a while but did not want to cancel anyone to soon just incase we had anyone call in and cancel their reservations. I am so sorry that we got to you so late. I hope you will change your mind and give us another chance.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I travel between Illinois and Maryland. The Fairfield Inn in Cambridge, Ohio is at the 1/2 way point. We love it because it is clean, quiet, conveniently located off the highway and the staff is always friendly. (Also: a great breakfast!)
Stayed 1 night in Sep 2023
Response from Sarah on 30 Oct 2023
Thank you so much for your kind words about your recent stay at the Fairfield!!! We are overjoyed you enjoyed our hotel. We are excited to welcome you back again!