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Reviews of Chalet of Canandaigua

3.5 out of 5
Chalet of Canandaigua
3770 State Route 21, Canandaigua, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 230 out of 352 reviews" "
Rating 8 - Good. 117 out of 352 reviews" "
Rating 6 - Okay. 4 out of 352 reviews" "
Rating 4 - Poor. 1 out of 352 reviews" "
Rating 2 - Terrible. 0 out of 352 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i stayed here after a show at CMAC. It was lovely.
Stayed 1 night in Jul 2022
Response from M&P from Chalet of Canandaigua on 31 Jul 2022
Thank you for taking the time to comment on your stay. We appreciate it and look forward to seeing you again sometime in the future. Take care!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

john

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
noise from room above woke us up and made you think someone was in our room
Stayed 2 nights in Jun 2022
Response from M&P from Chalet of Canandaigua on 1 Jul 2022
First we want to thank you for sharing your time with us.We greatly appreciate the rating of 5 for your overall review of your visit with us. We are sorry that you experienced activity from the guest above, being a log cabin sometimes our floors might creak or perhaps the guest dropped something that startled you during the night. We are sorry you were disturbed. We hope you will give an opportunity to take care of you sometime in the future, perhaps in one of our other suites. We hope you have a wonderful upcoming holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from M&P from Chalet of Canandaigua on 18 Sept 2021
Thank you for such a high rating we really appreciate it! It was a pleasure sharing our home with you during your visit and we look forward to seeing you again sometime in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from M&P from Chalet of Canandaigua on 18 Sept 2021
Thank you for taking the time time to rate your stay with us. We are glad you enjoyed your time with us.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
Amazing home in the woods. It was relaxing, clean and comfortable. The hosts are so personable, helpful and go out of their way to make sure you have everything you need. And the breakfast was delicious! Tons of activities to try out in the area. We will definitely be going back for a longer stay.
Stayed 1 night in Jul 2019
Response from Staychalet on 17 Jul 2019
Thank you! We really appreciate the wonderful review. It was a pleasure meeting you both and we will look forward to seeing you both again sometime in the future!!!!! Take care M & P

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019
Response from Staychalet on 17 Jul 2019
Thank yo for the high rating! We appreciate it! We hope you will give us the opportunity to take care of you again sometime in the future! M&P

10/10 Excellent

Barbara, Warrington, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fabulous two night stay at this lovely b&b. We were made so welcome by the owners. Our every need was catered for and the breakfasts were superb. The evening desserts were a bonus. Our room was large, comfortable and cosy. Would definitely recommend this place.
Stayed 2 nights in Jun 2018

8/10 Good

Giampietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond our expectations!! Amazing experience!
Our time at the chalet felt like home!! We were treated like such great attention and care by the hosts, Patti and Margaret. The food was spectacular - as a three-course breakfast was beyond what we imagined. Thanks again for an amazing stay at the Chalet. We will return!!
Stayed 2 nights in Nov 2017

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chalet Getaway
A private drive off Route 21, this pretty log chalet was warm and welcoming. Our suite was spacious and had everything we needed for our stay. At night a delicious slice of blackberry/raspberry pie was waiting for us and in the morning the breakfast was delicious! Homemade with local ingredients. A must stay if your in the area skiing or wine tasting.
Stayed 1 night in Nov 2017

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find. A wonderful place to stay
The Chalet is gorgeous and the hosts are exceptionally friendly and helpful! Nothing was too much trouble. The breakfast was a real highlight with 3 delicious courses. The room was sumptuous with all the amenities you could hope for. Thank you!
Stayed 1 night in Oct 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven is waiting at chalet of cannadugia
The chalet of cannadugia is amazing!! Service is top notch and the cabin is so romantic. Food was awesome. If you want a place to get away from everyday life book a stay at the chalet of cannadugia you won't be disappointed.
Stayed 1 night in Aug 2017

10/10 Excellent

Margaret, Syracuse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect winter getaway spot
On a frigid winter weekend the warmth of the chalet and it's owners shone through. A perfect, picturesque getaway weekend. Open fireplaces, outstanding food and welcoming accommodating hosts. The kind of place that makes you say "I wish we could stay longer"!

10/10 Excellent

Nancy, Iroquois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very much at home
Wonderful log home with no detail overlooked by great hosts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Romantic Getaway
The Chalet at Canandigua was amazing for my wife and me as a mini-honeymoon. Our room was very cozy and provided a very romantic atmosphere. The breakfasts were amazing each morning and the exceptional customer service was beyond what we could imagine. This is a great location in Canandigua for couples and families.

10/10 Excellent

Crystal, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otustanding
The Inn is one of the nicer B&B's that we've found. The breakfasts are amazing and the Innkeepers were terrific.

10/10 Excellent

sally, burlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful three night getaway that was truly magic
Great bed and breakfast run by two fantastic hosts who could not do more for you.The place was beautiful, serene and close to get restaurants. The breakfasts were the best I have had anywhere, we cannot wait to go back there again. Rooms were large, comfortable and appealing.

10/10 Excellent

Don and Judy, Pennsylvaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a few days
The most outstanding breakfast service and food presentation we have had at any hotel or B&B in 40 years of travel!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine tour b& b
Staff even call an outstanding restaurant and made reservations. Very highly recommended.

8/10 Good

The Johnsons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of heaven on earth
It was everything a B&B should be,warm ,cozy, lots of personal touches to make you feel pampered.Our hosts were very ready to fill all your needs. Their gourmet 3 course breakfast was the best I've ever had at a B&B. It's a bit off the beaten path which adds to it's charm. It's truly a peaceful spot. We would definitely make a return visit.next time we would like to stay in the Lee suite as it appeared a bit more geared for romance.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Retreat
The chalet is gorgeous, with no detail overlooked, inside the room or outside in any of the numerous common area, including spectacular porch. Margaret and Patti are incredibly friendly, make delicious breakfasts and desserts and give fantastic advice about things to do in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chalet of canandaigua
perfect getaway. loved

10/10 Excellent

Carole, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the few places I would go back to!
Great location, wonderful owners - guests needs are of primary concern - arrival warm and welcoming, food served was delicious, hot and fresh. We only spent 5 days at the hotel but when my husband and I left it was like leaving old friends.

10/10 Excellent

Jennifer, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chalet of Canandaigua
It was a beautiful, cozy chalet and the owners were fantastic! They pay close attention to detail and took every effort to make sure our stay was enjoyable. They built a fire for us in dining room to have dinner by and did the same for us at breakfast. I would definitely recommend this as a place to stay - a different feel from a typical Victorian type B&B.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Proposal Weekend
wanted to make my proposal to my now Fiance memoriable, and was it. M and P the Inn keepers were amazing, they were warm, open, and great cooks. Rooms were behond what i was expecting, wish i could have stayed longer, but already booked my next trip.