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Reviews of Cobblestone Inn & Suites - Carrington

2.5 out of 5
Cobblestone Inn & Suites - Carrington
835 5th Avenue North, Carrington, ND

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 129 reviews" "
Rating 8 - Good. 37 out of 129 reviews" "
Rating 6 - Okay. 10 out of 129 reviews" "
Rating 4 - Poor. 1 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for staying with us!

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 28 Jan 2024
We appreciate your feedback. Thank you for staying with us!

6/10 Okay

Terri, Calgary

Travelled with partner
Disliked: Staff & service, amenities
Good parking, TV remote doesn't work, lot's of USB ports and power outlets, clean room but dirty bathroom floor lousy shower, good bed and bedding, great room darkening drapes, little food options
Stayed 1 night in Dec 2023
Response from General Manager on 7 Jan 2024
Thank you for bringing these issues to our attention. We hope you will stay with us again.

10/10 Excellent

BRANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
Hotel was great! Friendly employees, clean, hot water, and comfy beds. Would definitely stay again!
Stayed 1 night in Dec 2023
Response from General Manager on 7 Jan 2024
Thank you for staying with us!

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Clean. Comfortable, loved the bar and breakfast area, coffee was very good and staff very pleasant.
Stayed 1 night in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for staying with us.

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023
Response from General Manager on 24 Oct 2023
Thank you for staying with us!

10/10 Excellent

Orland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish Iwould have asked for first floor as no elevator in the property when I booked. Nothing available on first floor when we arrived. We are old people.
Stayed 1 night in Sep 2023
Response from General Manager on 24 Oct 2023
Thank you for staying with us!

8/10 Good

Becky

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 24 Oct 2023
Thank you for staying with us!

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed is very comfortable. Dakota was so friendly and helpful when we checked in.
Stayed 1 night in Aug 2023
Response from General Manager on 24 Oct 2023
Thank you for staying with us!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t there very long. We were welcomed at about 10:30 in the evening and the person at the desk was pleasant, friendly, and helpful. We had breakfast in the morning and left. We slept well. The bed was comfortable. Everything was clean and neat and had everything we needed
Stayed 1 night in Aug 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The beds were really comfy. The sounds from the hallway and above were loud and disturbed our sleep. We arrived in late - in the dark and my aunt tripped on the unlit curb. She fell hard and injured her knee as well as broke her foot.
Stayed 1 night in Aug 2023

10/10 Excellent

CULLEN, LINCOLN

Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Is an 80 year old, senior travelling alone this location was perfect for me. I was treated with respect and a wonderful smile from everyone. I have my four-legged friend with me and he to enjoy this day and was treated very kindly by everyone. The room was lovely to bed very comfortable not a single complaint from me.
Response from General Manager on 10 Jul 2023
Thank you so much for staying with us. We hope to see you in the future.

8/10 Good

Jamison

Stayed 1 night in Jun 2023

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from General Manager on 10 Jul 2023
Thank you for staying with us!

10/10 Excellent

Diane

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very quiet although fully occupied. Staff very friendly and breakfast very good.
Stayed 1 night in Jun 2023
Response from General Manager on 10 Jul 2023
Thank you for staying with us. We hope to see you in the future!

10/10 Excellent

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean and exceptionally great service from the staff
Stayed 1 night in May 2023
Response from General Manager on 10 Jul 2023
Thank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Michael, Parker

Stayed 1 night in Apr 2023

10/10 Excellent

lindsey, bismarck

Stayed 1 night in Apr 2023

10/10 Excellent

Michael, wyoming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2023

8/10 Good

Rhea

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff her was wonderful. Good continental breakfast. We stayed in the 1 bedroom king suite and my only negatives were the accessible shower splashed all over the floor in the bathroom and the train that goes by the hotel felt like it was inside our room it was so loud. Better windows might improve the sound proofing of the room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern.
Stayed 1 night in Dec 2022

8/10 Good

Corrine

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was very clean and the service was excellent.
Stayed 3 nights in Oct 2022

8/10 Good

Ted

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spendy
Business trip for work. Small town hotel with big city room rates. Quite expensive compared to other motels in the area.
Stayed 1 night in Aug 2022
Response from General Manager on 7 Sept 2022
Thank you for staying with us.

10/10 Excellent

Bucky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Wouldn’t stay again.
After just getting settled into my room, another guest was able to enter my room mistakenly with their key. I went to the front desk and they said that it was a known problem with the lock on that door that had not been fixed yet. I had to pack everything back up and switch rooms. The front desk attendant said that they would give me a discount when I checked out for my inconvenience. When I went to check out in the morning, the new front desk attendant said that there was nothing that they could do because I had booked through Hotels.com.
Stayed 1 night in Jul 2022

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Cobblestone Inn & Suites Carrington on 28 Jul 2022
Dear Raymond, Thanks for taking the time to rate our hotel! We look forward to your next stay with us.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Apr 2022
Response from Management on 16 May 2022
Dear Jason, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Dean R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Mala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Sarah on 13 Oct 2021
Thank you so much for your 10 out of 10 review Mala! We look forward to seeing you again soon.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to gas station, and just off the highway
Stayed 2 nights in Sep 2021
Response from Sarah on 28 Sept 2021
Thank you Daniel for your wonderful review! We hope to get to see you again soon.

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Sarah- GM on 17 Sept 2021
Hi Gary! Thank you for taking the time to review your stay with us. We're so happy that you had a great stay, and we hope to see you again soon!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sarah- GM on 12 Aug 2021
Thank you so much! We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. No elevator
Stayed 1 night in Jul 2021
Response from Sarah- GM on 12 Aug 2021
Thank you so much! We hope to see you again!

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Incompetent Housekeeping
Because I happened to have a 'Do Not Disturb' sign out at 8 a.m., my room went unchecked and unmade-up for the duration of my stay. I took that sign down prior to leaving at around 10 a.m. The entire housekeeping crew departed for the day while I was out and did not do another walk-through to check whether rooms needed to be made up later. The front desk told me as much. Apparently, I was supposed to inform them they should come back and do a quick make-up of the room. I've travelled all over the world. I've stayed in 5+-star hotels and in absolute dumps. I've never encountered this level of lack of service before. I was charged a premium price for the locale. The service was not commensurate with the price I paid for one night, much less two. I will not willingly stay at this hotel in the future and will not recommend it to anyone to stay.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly
Stayed 1 night in May 2021
Response from General Manager on 30 May 2021
Thank you for Staying with us!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The staff were great. The breakfast was bare minimum with juice, muffins, oatmeal, uncrustables, pear fruit cups, yogurt, granola bars. Nothing for an actual hot breakfast. Disappointed in the breakfast.
Stayed 1 night in Mar 2021
Response from General Manager on 3 May 2021
Unfortunately, we were still under the guidelines for Covid at the time of your stay but hoping to get back to somewhat normal soon!

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from General Manager on 3 May 2021
Thank you for staying with us!

2/10 Terrible

Krista

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pet hotel-not friendly about it.
If this is suppose to be a pet friendly hotel. The front desk should ask if you have pets as part of their job and not have me probably not read a tiny sheet of paper with it on there, but instead I got charged $250 for a “cleaning fee”. She said their is designated pet rooms I offered her if we needed to switch and she said no. Our dogs at very well behaved and don’t even know they were there.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from General Manager on 1 Sept 2020
Thank you for Staying with us!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice for a hotel to give a funeral discount
Stayed 1 night in Jul 2020
Response from General Manager on 1 Sept 2020
Thank you for Staying with us!

10/10 Excellent

Kyle, Minot, ND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Stayed 3 nights and slept very well. The room was clean. I will stay again if I am staying overnight in Carrington again.
Stayed 3 nights in Jul 2020
Response from General Manager on 24 Jul 2020
Thank you for staying with us! Hope to see you in the future!

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2020
Response from General Manager on 24 Jul 2020
Thank you for staying with us!

2/10 Terrible

David, Kentucky

Business traveller
Disliked: Cleanliness, staff & service
This property was close proximity to my activities.
Stayed 2 nights in Jun 2020
Response from General Manager on 24 Jul 2020
Thank you for staying with us!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 1 night in Feb 2020
Response from General Manager on 4 Mar 2020
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, good location, friendly staff...………..
Stayed 2 nights in Jan 2020
Response from General Manager on 3 Feb 2020
Thank you for staying with us!