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Reviews of Les Grands Montets Hôtel & Spa

4 out of 5
Les Grands Montets Hôtel & Spa
340 Chemin Des Arberons, Chamonix-Mont-Blanc, Haute-Savoie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 136 reviews" "
Rating 8 - Good. 32 out of 136 reviews" "
Rating 6 - Okay. 5 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 0 out of 136 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the ideal spot for a fantastic ski vacation. Literally in the shadow of Grand Montets perhaps the best skiing in the world! Very close to village with some nice restaurants and a quick walk to train or bus we will be back for sure.
Stayed 5 nights in Apr 2024
Response from The management team on 29 Apr 2024
Thank you for your wonderful feedback. We are glad that you appreciated your stay and the skiing in Argentière. Indeed, Grands Montets ski resort is a well-know off-piste that our guests really appreciate.We hope to see you again soon. Please feel free to come back whenever you want.

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property in one of the most beautiful places in the world. Staff goes above and beyond. Special shout out to Elodie and Susanna. Ski lift 2 minute walk away, ski equipment rental around the corner, small village of Argentiere within 5 minute walk. Would highly recommend.
Stayed 3 nights in Apr 2024
Response from The management team on 29 Apr 2024
Thank you for your wonderful feedback! We are glad to hear that you enjoyed your stay at our property, our location and the services of our team. Thank you for recommending us, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the larger rooms I've had in a ski resort. Room felt newly decorated and smelled of pine, huge bathroom and a nice balcony (albeit with a view of the car park as well as the mountains). Excellent proximity to Lognan ski lift. Staff friendly and helpful. Comfortable bar area. Nice spa. Area outside the hotel is the car park for the ski lift. You can't see it from the hotel however. Not much walkable other than the ski lift and ski shopfor winte but an easy drive to Les Praz or Chamonix
Stayed 3 nights in Mar 2024
Response from The management team on 20 Mar 2024
Thank you for sharing your feedback on Expedia.We are glad to read that you enjoyed your stay and found our rooms spacious and well decorated, and that the proximity to Lognan ski lift was convenient.We hope to have the opportunity to welcome you back in the future. Please feel free to come back in your mountain nest whenever you want!

10/10 Excellent

Tim

Stayed 2 nights in Mar 2024
Response from The management team on 13 Apr 2024
Thank you very much for this maximum mark you gave us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The management team on 20 Mar 2024
Thank you very much for this maximum mark you gave us.We were pleased to welcome you and hope to see you again soon.

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with v friendly reception staff who could not have been more helpful
Stayed 1 night in Feb 2024
Response from The management team on 11 Feb 2024
We would like to thank you for nice feedback. It is rewarding to see that our staff met your expectations and that you enjoyed the hotel. It would be a pleasure welcoming you again at the hotel.

10/10 Excellent

Stephen

Stayed 5 nights in Dec 2023
Response from The management team on 31 Jan 2024
Thank you for your great feedback.

10/10 Excellent

Jabe

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from The direction on 31 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable, amazing views, great breakfast
Stayed 3 nights in Aug 2023
Response from Reception on 6 Sept 2023
Thank you very much for your feedback. We are glad that you appreciated your stay with us. Please feel free to come back whenever you want, you are here in your second home !

10/10 Excellent

Joseph, Truckee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spa hotel with indoor swimming pool and great staff
Stayed 1 night in Jul 2023
Response from The reception on 22 Jul 2023
Thank you very much for your positive feedback !

10/10 Excellent

Young Han

Stayed 1 night in Jul 2023
Response from La reception on 13 Aug 2023
Thank you very much for your great feedback.

10/10 Excellent

frank

Stayed 1 night in Jun 2023
Response from The reception on 23 Jul 2023
Thank you very much for your positive feedback.

10/10 Excellent

Kimbell

Stayed 1 night in Apr 2023
Response from The Reception on 24 May 2023
Thank you very much for your feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from The Reception on 6 Apr 2023
Thank you

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms a little small with limited storage space otherwise threat in all respects.
Stayed 7 nights in Feb 2023
Response from The Reception on 22 Feb 2023
We thank you for your feedback. We are glad that you like the hotel. Regarding the size of our rooms we precise them on our website and for the storage, each room has its wardrobe but if you have too many suitcases, we can keep the empty ones in our luggage room to give you more space in the room.Next time, feel free to ask us, we will be pleased to help you.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff at the hotel are magnificent couldn’t do enough for us! Some damage in our l
Stayed 4 nights in Aug 2022
Response from The direction on 17 Aug 2022
Thank you very much for your feedback. All the team has been happy welcoming you and will be happy to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 days stay
Very nice view and nice hotel.. Stuff wasn't that friendly and Some wasn't able to speak English.. No food available for dinner which makes things difficult if u dont have a car
Stayed 4 nights in Apr 2022
Response from The management on 29 Apr 2022
We thank you for your feedback but we feel concerned about your comment on our staff members and on the food. All our staff at the Reception and the Bar speaks English. We hired an extra barman in February and in the beginning of March because the activity came to a peak. Since Covid, it is quite hard to find staff. We though this barman would be helpful, even if he does not speak English. He has always been ready to help and took care of our guests. Hiring him would avoid guests waiting at the bar. We made sure that he always worked with another person speaking English so that this person can translate or take orders when needed. We are sorry that your experience with our staff has been tarnished by your experience at the bar just because our barman did not speak English. We hope that you had a nice stay anyway and enjoyed our facilities. Concerning the food, we do not have a restaurant at the hotel. We always make our guests aware of it, writing this information on our website and in every confirmation of reservation we send. We have the menus of the restaurants located at 10 minutes walking distance or at 10 minutes by car or public transports, at our guests' disposal in the lobby. The reception team can help you to book a table. If you do not want to go out in the evening, we also have snacks available at the bar. We were glad to welcome you at the hotel and hope to see you again soon.

10/10 Excellent

Braham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to spend quality time.
The hotel was clean and comfortable, the staff were very helpful and courteous, a great place if you want tranquility.
Stayed 7 nights in Jan 2022
Response from The management team on 3 Feb 2022
Thank you very much for your feedback which is really appreciated by the team. We are glad that you had a nice stay at the hotel and we are looking forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, friendly staff
Stayed 1 night in Aug 2021
Response from The reception on 14 Aug 2021
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the “chalet” decor: great breakfast; large comfortable room.
Stayed 1 night in Jul 2021
Response from Mr Beslay on 14 Jul 2021
Thank you very much for this positive feedback. We were glad to welcome you at the hotel and hope to see you again soon.

8/10 Good

Verified traveller

Business traveller
Ibis brest
Good location, avoids city centre, but old fashioned Ibis, service good, but fixed and ordinary menu.
Stayed 2 nights in Jul 2020
Response from The management team on 26 Oct 2020
We thank you for sharing your experience on Expedia. The old fashion style is part of the hotel atmosphere, the hotel is an authentic mountain chalet with wood on the wall, fireplace in the lobby...we want our guests to feel at home. Our location, 8 kms from Chamonix city center and at 10 minutes walking distance from Argentiere's center, gives our guests the opportunity to enjoy peacefullness and unwind as soon as they push our entrance door. We are glad that you liked it and hope to see you again soon.

10/10 Excellent

CRSwiss, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cozy hotel right next to the lifts with good facilities and friendly staff.
Stayed 1 night in Aug 2020
Response from The Reception on 10 Sept 2020
Thank you for your feedback. We are glad that you appreciated your stay with us and we hope to see you again soon.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right next to the Grand Montets mountain which makes it extremely convenient for those who are doing activities on the mountain. The hotel staff were all very lovely and friendly. The bar had great prices which is a big plus. The breakfast was on the more expensive side but definitely worth its price. I wish the wellness center would stay open until 10pm versus the 9pm but thats not a deal breaker. If you are going to be traveling to Chamonix, it would be better to have a car. It didnt seem like there were taxis readily available to get back and forth. I heard it costs $40 each way to Chamonix. There was a bus option which i did not take but I did hear it was convenient. Pros: location, wellness center, bar pricing, staff Cons: extra charge for breakfast
Stayed 3 nights in Jan 2020
Response from The Reception on 6 Feb 2020
We would like to thank you for sharing your experience on Expedia. We are glad that you enjoyed the hotel and our services. Indeed, the bus is free in Chamonix Valley during the day and really convenient. We usually recommend it to our guests as you also save time not trying to find a parking lot in Chamonix which can be crowded during busy hours.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful clean quiet property nestled amongst the mountains!
Stayed 3 nights in Jun 2019
Response from The Reception on 7 Jul 2019
Indeed, Argentiere is located just a few kilometers away from Chamonix. It is quieter and we are glad that you appreciated the calm atmsophere of the hotel. Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location next to the ski slopes. Bus station 2 minute walk away. Great views from the hotel room. Staff very accommodating and lovely. Would definitely recommend.
Stayed 5 nights in Apr 2019
Response from The reception on 14 Apr 2019
Thank you very much for your feedback. We are glad that you appreciated your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location cannot be beat. Rooms are small but comfy. Staff lovely and extremely nice and helpful with whatever you need. Breakfast: excellent and local. Only minor nitpicky things: WIFI only works downstairs (might not be a bad thing). Gym could use an upgrade.
Stayed 5 nights in Feb 2019
Response from The reception on 6 Mar 2019
We thank you for your feedback and please accept our apologies for the Wifi. We had a problem in your room and we upgraded you to another room where the Wifi works. The issue has been solve in the meantime. We hope that you still appreciated your stay at the Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Feb 2019
Response from The reception on 30 Apr 2019
Thank you for feedback and please feel free to give us your suggestions to improve our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to the ski slopes and bars and restaurants
Stayed 5 nights in Jan 2019
Response from The reception on 23 Jan 2019
Indeed we are at 50 meters from the ski slopes and are glad that you appreciated it. Most of the restaurants in Argentiere are within a reasonable walking distance and our guests often opt for a walk there rather than a car ride. We were glad to have you among us and are looking forward to your next stay.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, clean and welcoming hotel
Lovely stay, staff were helpful, located within walking distance to ski area. Short walk to main town and near bus stop which will get you around easily.
Stayed 3 nights in Jan 2019
Response from The Reception on 23 Jan 2019
Thank you for your feedback. We are pleased that you appreciated our location and services and all the team has been really happy to help you during your stay. We are all looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chalet style. Huge rooms with kitchen (we had a two bedroom suite). Big breakfast served in the mornings. Beautiful view outside of our room, and lovely deck as well. Front desk staff were incredibly helpful with booking restaurants, and telling us how to get around. Highly recommend this hotel.
Stayed 2 nights in Jan 2019
Response from The Reception on 16 Jan 2019
We are glad that you appreciated the chalet style and your experience at the hotel. We are trying to provide an unforgettable stay to our guests and your feedback is a good reward to us. We would be pleased to welcome you back whenever you want.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location & great staff
Fantastic location and staff are amazing. One of the best breaks I have ever had in Chamonix. Definitely coming back to this great hotel.
Stayed 3 nights in Jan 2019
Response from The reception on 16 Jan 2019
Thank you so much for this wonderful comment! We are looking forward to your next trip here. And please feel free to contact us, as a loyal guest, you will have a special discount.

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2018
Response from The Reception on 13 Jan 2019
Thank you for this positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to teleferique and extremely friendly staff, also let us in to room upon arrival without having to wait 3 hours
Stayed 1 night in Aug 2018
Response from The Management team on 1 Sept 2018
We thank you for your feedback and are glad that you appreciated our services. We are looking forward to welcoming you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise rest day at Grand Montets
In July, we were hiking the Tour du Mont Blanc with a group of friends. We had not built any rest days into our schedule. After a rainy and stormy 5th day of hiking, we arrive at Grand Montets. The hotel and staff were so warm and inviting, we decided to make Day 6 an impromptu rest day. And, what a treat it was. The quaint town, hotel pool, hot tub and wine on the hotel deck were just what we needed. If in Argentiere, I would definitely stay at Grand Montets again.
Stayed 1 night in Jul 2018
Response from The team at Hotel Grands Montets on 31 Jul 2018
Dear David, We are glad that you managed to rest after your hike. And we will definitely be pleased to welcome you back at the hotel and take good care of you and your friends (spa, wine and cheese platters, help you to plan your stay...). Kind regards,

8/10 Good

Fabián, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 km away from Chamonix-Mont-Blanc. Great service. Photos were more attractive than actual rooms. However, overall experience was very good.
Stayed 1 night in Jul 2018
Response from The direction on 2 Aug 2018
Dear Fabian, We thank you for your feedback. Indeed, the hotel is 8 km away from Chamonix, this is one of the reason why it is so quiet and peaceful. Chamonix is only 10 minutes away by car, or 15-20min away by public transports which run every 30 minutes during the day. Regarding the pictures, we try to reflect the reality as much as possible and apology if you have been disappointed with your room. You should have told us after you checked-in, we would have tried to find a room that met your expectations. But the most important is that you appreciated your stay at the hotel and we are pleased to read that it is the case.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous location, friendly staff, recommended
Such a great place to stay... close to the center of Argentiere, close to the Grands Montets tram, close to everything yet quiet, gorgeous views, welcoming and multi-lingual staff, great indoor pool and outdoor jacuzzi, just perfect. Only gripe at all is that our bed was actually two smaller mattresses pushed together. Also the bedding was combined twin sized bedding so overall the bed could have been more comfortable if it was a traditional queen sized mattress and bedding. Otherwise our stay was perfect. Highly recommended.
Stayed 2 nights in Jul 2018
Response from Team Grands Montets on 31 Jul 2018
Dear James, We equipped the hotel with mattresses which convert easily from twin beds to a double bed to comply with the increasing demand for twin beds. But some of our rooms still have large mattresses. You are more than welcome to precise that you would prefer to get one of those for your next stay, we would be happy to fulfil your request. We also would like to thank you for your nice feedback and are glad that you appreciated our location in Argentiere, a quiet little hamlet few kilometres away from the crowd of Chamonix, easily reachable by public transports. All the team is looking forward to your next stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
The hotel staff were great!!! Great views of the mountains.
Stayed 4 nights in Mar 2018
Response from Hotel Grands Montets on 25 Mar 2018
Thank you so much for this feedback!!! It is a pleasure to read it!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Brilliant hotel in perfect location.
Stayed 6 nights in Feb 2018
Response from Reception Manager on 12 Feb 2018
Thank you for this wonderful feedback.

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good a part from construction site next to the hotel
Stayed 1 night in Jul 2017

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing ski break
Staff all very friendly and helpful. Great facilities although in need of an update. Overall fantastic stay and easy access to cable lift to Grand Montets ski area.
Thank you for your feedback! We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Relaxing stay at base of Alps
Grands Montets is a cozy and nicely situated place. Rooms need a bit of renovation but are clean. Spa facilities are nice. Functional and a bargain for mid luxixry.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski weekend
Relaxing few days. Beautiful hotel with welcoming, friendly and helpful staff. Plenty of parking. Short walk (100m) to grand montet cable car station to access the ski slopes. Rooms are dated and in need of a make over but spacious and comfortable. Great view down the valley to mont blanc. Used pool and spa facilities. Good continental breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy and comfort hotel
This is a perfect hotel for serious skiers; location, quietness, sauna, jacuzzi and good breakfast..also bathtub in the guest room! Staffs are always friendly and helpful. I've stayed there a several times in the past but always good stay and want to come back!

6/10 Okay

Kwok Keung, Hong kong

Liked: Staff & service, property conditions & facilities, room comfort
It is a comfortable hotel in classic style. It is better to drive your car to the hotel since the hotel is a little bit far from train station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, slightly in need of some maintenance but a lovely position and worth staying again in

10/10 Excellent

Sully, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
I was there for work for 10 days. Staff was awesome, very accommodating. The rooms were clean, had great views and centrally located. The breakfast options were great, as was the gym.

10/10 Excellent

Edmund, Hemel Hempstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of luxury
The split-level suite was amazing. So many little details in the room decor, toiletries provided, slippers and robes and sumptuous towed and bed linen all added up to make it perfect. Also worthy of note is the free wifi which was available in the bedroom and fast - a rare convenience in a hotel! The wellness centre is relaxing and continues the feeling of quality and taste that pervades the whole hotel. Service was efficient and friendly and the buffet breakfast was wonderful. I couldn't have asked for a more relaxing stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, a bit far from Chamonix center
This hotel was a wonderful surprise. It is a bit outside of Chamonix center, which we were not expecting (in the Argentiere area, only a 10-15 min train ride but too far to walk) and can be inconvenient late at night as public transportation closes early. However, the hotel itself is gorgeous and we never wanted to leave, so it wasn't a problem :) We recieved a free upgrade to a beautiful large room with a view. The pool and spa area were really nice, the free breakfast was delicious, and the staff was very helpful and friendly! We were even able to do laundry here. We would definitely stay here again! Incredible hotel for the price.