I'm really sorry to hear about your experience. It's definitely not the kind of impression we want our guests to have. I completely understand your concerns about the photos not matching reality. Regarding the issue with roaches, I want to assure you that those are not home roaches. Our hotel is surrounded by trees, so sometimes woodroaches can sneak into the rooms. However, we are taking measures to address this issue effectively. As for the refund, we will coordinate with Expedia to ensure that the process is smooth and that you receive the refund as soon as possible. If there's anything else I can do to make this right, please don't hesitate to let me know. Your comfort and satisfaction are our top priorities.

We appreciate your feedback and are glad to hear that you found the cleanliness of the room to be satisfactory. We apologize for the inconvenience you experienced with the refrigerator, toilet, and sink. Rest assured that we will look into these issues to ensure they are promptly addressed for future guests. Additionally, we regret any inconvenience that the parking lot and nearby construction caused. We strive to provide a comfortable and peaceful environment for all our guests and will take measures to minimize such disturbances in the future. Thank you for bringing these matters to our attention, as it helps us improve the quality of our services.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you found our service to be very nice. Your satisfaction is our priority, and we hope to continue providing you with excellent service in the future. If you have any further comments or suggestions, please feel free to share them with us.

We are delighted to hear that you found our establishment to be a very welcoming and pleasant place with friendly staff. Your positive feedback is greatly appreciated, and we look forward to continuing to provide you with exceptional service. Thank you for taking the time to share your experience!

It's concerning to hear about your experience with the condition of the bed frame and the perceived safety of the area. Your feedback is valuable in helping us address these issues and ensure a better stay for all our guests. We apologize for any inconvenience this may have caused and will be taking immediate steps to rectify these concerns. Thank you for bringing this to our attention.

Thank you for your feedback! We're glad to hear that you found our property clean and our staff nice. We appreciate your input regarding the updates, and we'll certainly take that into consideration. We hope to have the opportunity to welcome you back in the future.

We appreciate your feedback.We are thrilled to hear that you found the convenience of the area to be to your liking. Thank you for taking the time to share your experience with us. We look forward to welcoming you back in the future.

I'm sorry to hear about your experience. We take feedback seriously and apologize for any inconvenience you may have encountered. After calling the exterminator, no bed bugs were found in the room. We strive to provide a clean and comfortable environment for our guests and will address the concerns you've raised. Thank you for bringing this to our attention.

We appreciate your feedback on your recent stay with us. Your comments regarding the proximity to the airport are duly noted. We apologise for the inconvenience that your room's cleanliness issues caused you. Rest assured, we have addressed this with our housekeeping team to ensure such lapses are not repeated in the future.Regarding the TV screen size, we understand your concern and will take it into consideration for future improvements. Additionally, we would like to inform you that the TV guide is available online when you log in to our internet service.We strive to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.

We're sorry to hear about your experience. Ensuring exceptional service is our top priority, and we're committed to addressing any concerns you may have. Please reach out to us directly so we can better understand your specific situation and work towards a resolution. Your feedback is valuable to us, and we appreciate the opportunity to improve.

I would like to extend my sincerest apologies for the inconvenience you experienced with the broken shower/tub stopper during your recent stay with us. Please rest assured that we take your feedback seriously, and I have already informed our maintenance team to address this issue immediately to prevent any recurrence in the future.We genuinely appreciate you bringing this to our attention, as it allows us to continuously improve and uphold the high standards of service that we strive to provide. Should your travels bring you back to our area, I would be honored to personally ensure that you have a seamless and comfortable stay.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back and leave you with a more favorable impression of our hotel.

I'm sorry to hear about your experience at our hotel. We hold ourselves to a high standard of customer service, and it's disappointing to hear that we fell short during your visit. We take your feedback seriously and will address this issue with our staff to ensure that it doesn't happen again. Please accept our sincere apologies, and we hope to have the opportunity to provide you with a better experience in the future.

We appreciate your feedback and are glad to hear that you found our breakfast enjoyable and the cleanliness of the room satisfactory. We understand that your primary concern was having a comfortable place to rest, and we're pleased to know that the bed met your expectations. We are continually working to improve our facilities and will take your comments about the outdated rooms into consideration. Should you choose to stay with us again in the future, we hope to provide an even more pleasant experience.

We appreciate your positive feedback and are delighted to hear that you had a good experience with us. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future. If there is anything else we can do to further enhance your experience, please do not hesitate to let us know.

We appreciate your feedback regarding the cleanliness of the floor and the availability of towels. Rest assured, we are taking your comments seriously and will address these issues promptly. Our team is committed to ensuring that our facilities meet the highest standards of cleanliness and comfort for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future.

We appreciate your kind words and are thrilled to hear that you had a positive experience with us. Thank you for taking the time to share your feedback, and we hope to have the pleasure of serving you again in the future.

We are truly sorry to hear about your disappointing experience during your recent stay at our facility. Your feedback is extremely important to us, and we sincerely apologize for the inconvenience and discomfort you experienced.The strong smell of pot and the issues with the room allocation are unacceptable, and we understand the frustration this must have caused. Please be assured that we take such matters very seriously, and we are already taking steps to address these issues internally to ensure that they do not occur again in the future.We deeply regret that we were not able to offer you a suitable alternative or compensate you for the inconvenience during your stay. This does not reflect the high standards of service that we strive to provide, and we will be reviewing our procedures to prevent similar situations from happening in the future.Your feedback is invaluable to us, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there is anything else you would like to share with us, please do not hesitate to reach out.Thank you for bringing these matters to our attention. We genuinely appreciate your honesty and your willingness to help us improve.

Thank you for taking the time to share your feedback with us. We understand that feeling safe and secure is of utmost importance, and we regret to hear that this aspect fell short of your expectations during your recent visit. The safety and well-being of our guests are paramount to us, and we continuously strive to provide a secure environment for all our patrons.We acknowledge your concerns regarding the location and associated costs, and we assure you that we take proactive measures to maintain a safe and welcoming atmosphere for our guests. Your feedback is invaluable to us as it helps us identify areas for improvement, and we will certainly take your comments into consideration as we work towards enhancing the overall experience for our guests.We appreciate your patronage and sincerely hope to have the opportunity to welcome you back in the future, providing you with an experience that exceeds your expectations in every regard.

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the size of the room to your liking and enjoyed the quality of the television provided. However, we regret to learn of your experience with the presence of cockroaches during your stay. Please accept our sincere apologies for any inconvenience this may have caused. We understand the importance of a comfortable and worry-free stay for our guests, and we assure you that we have taken immediate measures to address this issue. Our team is committed to upholding the highest standards of cleanliness and pest control to ensure a pleasant environment for all our guests.We value your feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back and provide you with an exceptional experience that truly reflects the high standards we strive for.

Thank you for taking the time to share your recent experience with us. We appreciate your valuable feedback and are delighted to hear about the friendly and helpful service you received from some of our desk clerks and breakfast area employees.We sincerely apologize for any inconvenience caused by the disinterested behavior of one of our desk clerks. Please be assured that we will address this matter internally to ensure that all our team members consistently deliver the high standard of service that we are known for.Your comments are important to us, as they help us to continually improve the experience we offer our guests. We hope to have the opportunity to welcome you back and provide you with a flawless stay that reflects the true level of hospitality we strive to deliver.Thank you once again for your feedback, and we look forward to the pleasure of welcoming you back in the near future.

We appreciate your positive feedback regarding the proximity of Cracker Barrel Restaurant, which is conveniently located just 1 minute away from our hotel. It's great to know that you found the restaurant's location advantageous, and we hope it added to the overall enjoyment of your experience. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back in the future.

Thank you for taking the time to share your feedback with us. We greatly value all feedback, as it allows us to continuously improve and enhance our guests' experiences.I would like to personally address the issues you raised regarding the hanging wires and the disappointment with the breakfast service. Please accept our sincerest apologies for the inconvenience and disappointment these issues have caused. Rest assured, we have taken immediate action to rectify these matters and ensure that such occurrences do not happen in the future.Regarding the pool closure, we understand the impact this may have had on your stay. Our pool is indeed open during the months of May to October, and we regret any inconvenience caused by its closure outside of this period. Your feedback has been duly noted, and we will strive to ensure that our facilities align with our guests' expectations throughout the year.We are committed to providing exceptional service and a comfortable environment for all our guests, and your feedback serves as a catalyst for us to reinforce this commitment.Should you decide to stay with us again in the future, I would personally ensure that your experience is nothing short of excellent. Please feel free to reach out to me directly so that I may personally oversee your reservation and stay to ensure a seamless and enjoyable experience.Once again, thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and demonstrate the improvements we have made based on your valuable feedback.