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Reviews of Cheyenne Guest Inn

2.5 out of 5
Cheyenne Guest Inn
2512 W Lincolnway, Cheyenne, WY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 735 out of 1156 reviews" "
Rating 8 - Good. 286 out of 1156 reviews" "
Rating 6 - Okay. 59 out of 1156 reviews" "
Rating 4 - Poor. 27 out of 1156 reviews" "
Rating 2 - Terrible. 49 out of 1156 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not friendly. Not expecting to hear politics during the checkin process. I get enough of that literally everywhere else. Ugh. Can’t afford to be rude when you are running an old rundown motel. Skip this one. Not worth the cheap rate.
Stayed 1 night in May 2024

6/10 Okay

Saffron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was good, however, many things are outdated. The curtains have holes, and the rooms smell old. Everything was great otherwise.
Stayed 3 nights in May 2024

10/10 Excellent

Healy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best deal in the US! Clean and well appointed for a fraction of the cost of the big box budget options!
Stayed 1 night in May 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the Interstate
Stayed 1 night in May 2024

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vg
Stayed 1 night in May 2024

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Larry

Travelled with family
Liked: Staff & service, amenities
We appreciated the functional aspect of our stay. The staff was excellent in their behavior and very courteous. The room was clean the water hot and microwave and refrigerator worked well. Coffee was fresh food simple but filling. We will make an attempt to visit again.
Stayed 2 nights in May 2024

10/10 Excellent

Brandy, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was kind and personable.
Stayed 1 night in Apr 2024

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Great price! No elevator, but friendly employee offered to help us take our luggage upstairs. There is a train in back of the hotel. I heard it once loud before going to bed, but was not bothered by it the rest of the time we were there. Employees are very helpful. I would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyn

Travelled with partner
Quiet. Very helpful staff. Very clean!
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place. Comfortable beds. The only downside was the trains that go by.
Stayed 1 night in Apr 2024

10/10 Excellent

Danniellia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find
Stayed 2 nights in Apr 2024

10/10 Excellent

Cuong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it and will come back
Stayed 1 night in Apr 2024

10/10 Excellent

philip, idaho falls

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive but much nicer than many places I’ve stayed at 3x the price!
Stayed 1 night in Apr 2024

10/10 Excellent

Maryj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very sweet, clean, and everything you would need! There’s a rail road right next to it that can be a little loud, but it was kind of like white noise.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, comfortable. Staff friendly and attentive.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is older but has a very nice atmosphere. Very clean and the Staff are very helpful and accommodating . Zuess was very kind and made sure we had a very accessible room that was easy to get to since my sister was staying after having back surgery. Highly recommend this hotel.
Stayed 1 night in Apr 2024

8/10 Good

Ravene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to find. Staff super friendly. Comfortable room
Stayed 1 night in Apr 2024

10/10 Excellent

Elisha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and comfortable rooms, great price. A
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Amenities
Great for a quick stopover. Friendly staff and clean rooms. It’s near the train but there are multiple other hotels in the same location for much more money and just as close to the train
Stayed 1 night in Apr 2024

10/10 Excellent

Dorilea

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a decent price
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older place the staff was very friendly and helpful. The rooms were super clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Marisa

i-80 was closed so I could not reach Cheyenne. I was not able to cancel my reservation.
Stayed 1 night in Apr 2024

4/10 Poor

Jace

Liked: Cleanliness, staff & service, property conditions & facilities
Power keep going out. Other than that everything was good
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, soft beds, clean rooms
Stayed 1 night in Apr 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
You get what you pay for. Clean room besides the window sill was full of dead bugs and dust the bedding seemed clean but had an old burn hole in the comforter
Stayed 1 night in Apr 2024

10/10 Excellent

Phyo, Santee

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Good place to rest when traveling with a pet without breaking a bank. Easy check in process.
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Stayed 1 night in Apr 2024

10/10 Excellent

li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location， friendly staff， clean and quiet
Stayed 1 night in Mar 2024

4/10 Poor

Diane, Prince Albert

Travelled with partner
Liked: Staff & service
The hallway smelled so awful. The elevator was broken. Expedia, advertised a pool, which there hadn’t been one in over a year. Called Expedia to complain and they sent the manager to speak with me. It was Expedia’s false advertising, not the hotel. The staff was very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andi

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, little outdated. Felt safe. Only complaint is the trains all night long across the street, just be prepared for some noise occasionally
Stayed 1 night in Mar 2024

10/10 Excellent

Paige

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for what we needed it for.
Stayed 13 nights in Mar 2024

8/10 Good

Stephen

Nice older place. Would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Kurt

Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Travelled with family
Liked: Staff & service
Decent place to stay enroute for a night. Everything you need for a continental breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the price. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a great price. The room was clean, the breakfast area was very nice. The staff were professional. I highly recommend this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Teresita

For the price, very good
Stayed 1 night in Mar 2024

10/10 Excellent

Tessiah

Travelled with group
Liked: Amenities
Property is very clean for the price. Who doesn’t like a price reasonable hotel that’s clean and cozy? I have stayed here a couple times when passing through and both times was a good experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now I’ll be totally honest this isn’t your 5 star hotel; but it’s totally worth the money! It was very clean, the cable line up was absolutely great, staff were very polite and nice, the breakfast was ok. For what the room costed it was very well worth the money! I’d definitely stay again. And anyone that stays here, about 500 feet from the motel is an amazing Mexican restaurant. Now when we first walked to the restaurant we were honestly unsure about the restaurant because the exterior of the restaurant didn’t look great, in fact we thought it was shut down; but inside the restaurant was nice, and it was great food and an amazing menu with a lot of items too choose from. I’d definitely recommend this place to stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty. The shower curtain had a bloody snot rocket smeared on the inside. The window curtains looked like there was a food fight. The tv kept shutting off after 30 seconds even after a rebooting attempt on the systems. The mattress was incredibly worn and had rips with exposed padding and you could feel the springs. The staff was friendly and helpful. I suppose you get what you pay for since the room was very inexpensive and I just needed a quick place sleep off my roadtrip and didn’t need any amenities.
Stayed 1 night in Mar 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't stay due to not having the actual card even though we paid through Expedia. They didn't accept cash either. No understanding and went next door to La Quinta.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda, greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick exit off the freeway. Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and accommodating. Rooms are nice and clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Terri

Liked: Staff & service
I was stuck on a freeway under winter storm warning. I didn't get to stay.
Stayed 1 night in Mar 2024