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citizenM Chicago Downtown

4.0 star property
Upscale hotel, walk to Michigan Avenue

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Room, 1 King Bed, City View
Daily buffet breakfast (USD 20.00 per person)
Interior
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Popular LocationMichigan Avenue1 min walk
  • Popular LocationChicago Riverwalk2 min walk
  • Popular LocationMillennium Park5 min walk
  • AirportChicago, IL (MDW-Midway Intl.)29 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Dec 2, 2022
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2873)
The price is €185
per night
28 May - 29 May
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About the area

Chicago

CitizenM Chicago Downtown is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • LH Rooftop - 3 min walk
  • The Royal Sonesta Chicago Downtown - 2 min walk
  • Sweetwater Tavern and Grille - 1 min walk
  • Base Bar - 1 min walk
  • Cerise - 2 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a bar, a gym and a 24-hour business centre. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, coworking spaces and a 24-hour front desk
  • A computer station, a lift and 3 meeting rooms
  • Guest reviews give top marks for the overall value
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 27 May 2024 start from €136.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 977 out of 1348 reviews" "
Rating 8 - Good. 235 out of 1348 reviews" "
Rating 6 - Okay. 69 out of 1348 reviews" "
Rating 4 - Poor. 34 out of 1348 reviews" "
Rating 2 - Terrible. 33 out of 1348 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying with CitizenM and i am obsessed. The room was awesome, bed facing the river and it was so clean. Staff was really nice and accommodating. Will stay at this facility every time I stay in Chicago.
Stayed 1 night in May 2024

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Chicago, this is my second stay with citizens M and the one in seatle was the same satisfaction for me.
Stayed 4 nights in May 2024

10/10 Excellent

Jesslyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Citizen M, stay every time I am in Chicago. Excellent rate, fun atmosphere, and walkable to everything downtown
Stayed 2 nights in May 2024

6/10 Okay

Joaquin, Santo Domingo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My pillow smelled terrible like swet amd the pilowcase seemed like it had not been changed Couldnt sleep all night
Stayed 1 night in May 2024

8/10 Good

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only disappointment is how small the room is
Stayed 1 night in May 2024

10/10 Excellent

Emmely

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room so much!! It’s so quaint and clean. We were able to rest so comfortably and enjoyed every minute of it! I would come back and I will for sure tell everyone
Stayed 1 night in May 2024

10/10 Excellent

TESHA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My Favorite Part Is The Lobby All The Nice Pictures & Signs.
Stayed 1 night in May 2024

8/10 Good

Nicki, West Footscray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place, location is centre of the city. Only downfall is the rooms are extremely small. Two guests maximum per room, the bed is against three walls at one end of the room. The provided fridge fits about 6 cans in it and that’s it. The only sink provided is very small. Shower is a good size though. The gym facility while not amazing, is the best I’ve stayed in for a boutique hotel setting. Has enough to get you by for your stay. There’s a smith machine, cable system , benches and dumbbells that go up to 75 pounds. No barbells. There are ample treadmills and a lat pulldown/seated row machine, leg press, shoulder press, hamstring curl/leg extension machine.
Stayed 3 nights in May 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would totally stay here again. Easy access to great food, museums and the Chicago River!
Stayed 7 nights in May 2024

6/10 Okay

Patricia, Westerville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bar staff were absolutely the best!! The towels are hard, rooms are small pods.
Stayed 2 nights in May 2024