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Reviews of Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5 out of 5
Hotel Indigo Naperville Riverwalk, an IHG Hotel
120 Water Street, Naperville, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 941 reviews" "
Rating 8 - Good. 172 out of 941 reviews" "
Rating 6 - Okay. 40 out of 941 reviews" "
Rating 4 - Poor. 19 out of 941 reviews" "
Rating 2 - Terrible. 20 out of 941 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property downtown Naperville
Stayed 2 nights in May 2024
Response from james on 20 May 2024
Thank You

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from James on 20 May 2024
Thank You

8/10 Good

Eric, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, questionable mattress / pillow.
Stayed 1 night in May 2024
Response from James on 14 May 2024
Thank You

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, get the room with the balcony!
Stayed 1 night in May 2024
Response from James on 14 May 2024
Thank You!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from James on 13 May 2024
Thank You!

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay…..my only critique is that I wish the tv’s in the room were bigger and had streaming apps (Netflix etc.)
Stayed 1 night in Apr 2024
Response from James on 29 Apr 2024
thank You

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean. King bed was very comfortable. Close to all the downtown action and fun.
Stayed 1 night in Apr 2024
Response from James on 29 Apr 2024
Thank You

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I wanted
Stayed 1 night in Apr 2024
Response from James on 21 Apr 2024
Thank You for your feedback

10/10 Excellent

armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Upgraded to suite for free. Awesome.
Stayed 1 night in Apr 2024
Response from james on 21 Apr 2024
Thank You for your feedback

10/10 Excellent

Sean, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and fun location. I'm local to the area but will return for another visit.
Stayed 1 night in Apr 2024
Response from James on 18 Apr 2024
Thank You for your feedback

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Great experiounce
Stayed 16 nights in Mar 2024
Response from James on 17 Apr 2024
Thank You for your feedback!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 3 nights in Apr 2024
Response from James on 15 Apr 2024
Thank You for your feedback. It is greatly appreciated.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from James on 15 Apr 2024
Thank You

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from James on 15 Apr 2024
Thank You

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, friendly.
Stayed 1 night in Apr 2024
Response from james on 7 Apr 2024
Thank You!

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from James on 2 Apr 2024
Thank You!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking
Stayed 1 night in Mar 2024
Response from james on 7 Apr 2024
Thank You1

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and stay
Stayed 2 nights in Mar 2024
Response from James on 25 Mar 2024
Thank You

10/10 Excellent

Ranesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Response from james on 18 Mar 2024
thank you

8/10 Good

Enailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time getting away for the anniversary weekend
Stayed 1 night in Mar 2024
Response from James on 18 Mar 2024
Thank You

10/10 Excellent

Lindsey, Rolling Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Mar 2024
Response from James on 18 Mar 2024
Thank You

10/10 Excellent

Zilong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel access to downtown of Naperville and good breakfast.
Stayed 2 nights in Mar 2024
Response from James on 15 Mar 2024
Thank You for your feedback!

10/10 Excellent

Johnathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 1 night in Mar 2024
Response from James on 14 Mar 2024
Thank You,

10/10 Excellent

Octavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my birthday weekend here with my husband and we had an amazing time.
Stayed 2 nights in Mar 2024
Response from james on 4 Mar 2024
thank you

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Service was A and the rooms and everything was so pretty, clean and modern.
Stayed 1 night in Feb 2024
Response from James on 4 Mar 2024
Thank You for your feedback

10/10 Excellent

Brandie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff!
Stayed 1 night in Feb 2024
Response from james on 28 Feb 2024
Thank You

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERY part of our stay! My only complaint is I’m not a fan of the sheets and how they feel, but that’s me being VERY picky.
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely little boutique hotel is in a great spot downtown Naperville. It was comfortable, clean and a step up from the usual chain hotel. The Plank restaurant for breakfast was wonderful food and service!
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

8/10 Good

Bradley, Clayton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Quite pricey.
Stayed 2 nights in Jan 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

8/10 Good

Rebecca

Stayed 1 night in Feb 2024
Response from James on 25 Mar 2024
Thank You

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 7 nights in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here!
It was amazing! Very friendly and welcoming! Loved that they were very helpful with questions!
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Donielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful! We had an amazing experience. My only suggestion would be the walls aren’t insulated well. It’s very noisy, you can hear the next room etc.
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Lanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and facilities were amazing, love the location and ease to downtown
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, convenient walking to eating and shopping. Clean.
Stayed 2 nights in Jan 2024
Response from James on 28 Feb 2024
Thank You

10/10 Excellent

Ariel

Beautiful hotel. There’s no microwave in the room. But still an amazing stay
Stayed 1 night in Jan 2024
Response from James on 22 Jan 2024
thank you

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from james on 22 Jan 2024
thank you

10/10 Excellent

Kristie

Stayed 1 night in Jan 2024
Response from james on 22 Jan 2024
thank you

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Jan 2024
Response from james on 22 Jan 2024
thank you

8/10 Good

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from james on 22 Jan 2024
thank you

10/10 Excellent

Drake

Stayed 1 night in Dec 2023
Response from james on 22 Jan 2024
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from James on 2 Jan 2024
Thanks

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from James on 2 Jan 2024
thanks

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from James on 27 Dec 2023
Thank Yoi

10/10 Excellent

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from James on 2 Jan 2024
Thanks