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Reviews of Graduate Cincinnati

4 out of 5
Graduate Cincinnati
151 Goodman St, Cincinnati, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 917 out of 1170 reviews" "
Rating 8 - Good. 165 out of 1170 reviews" "
Rating 6 - Okay. 59 out of 1170 reviews" "
Rating 4 - Poor. 19 out of 1170 reviews" "
Rating 2 - Terrible. 10 out of 1170 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decor is unique and fun. Wish the bathroom had a fan. Coffee area was supposed to be open but wasn’t. Parking is convenient and easy.
Stayed 1 night in May 2024

6/10 Okay

lucia

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff has huge charisma!
Stayed 1 night in May 2024
Response from Angie M. on 19 May 2024
Thank you for providing this feedback. We are so happy to hear your stay went well and will share this with the front desk staff!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Can’t remember the guys name at the front desk but he was very helpful and made the stay more enjoyable
Stayed 1 night in May 2024
Response from Angie M. on 19 May 2024
Thank you for providing this feedback. We are so happy to hear your stay went well and will share this with the front desk staff!

4/10 Poor

Úrsula

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms was as pictured, lots of outlets/plugs which is great for someone like me needing to charge my electronics, cameras, etc. The toiletries are from a great brand and so appreciated. The hotel itself has so much potential to be a great experience, but the staff when checking in/at night did not seem to want to be there, and quite honestly very unprofessional, especially the bartender. Dinner was not that great and it felt more like food cafeteria, I am pretty sure my potatoes were sitting under a food lamp; not fresh. I expected an actual restaurant but it is more so the lobby seating that serves food. I am just disappointed because the hotel is great, and so was the room! A little more effort in food and beverage would go a long way, and of course the staff who really are the ones to make the hotel feel like a hotel. Parking was easy, check in was easy and at checkout the staff present was actually someone that was doing a great job; he seemed to want to be there and give a good experience!
Stayed 1 night in May 2024
Response from Angie M. on 19 May 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and will be addressing this issue!

10/10 Excellent

Patricia

Pleasant staff and fun environment
Stayed 1 night in May 2024
Response from Angie M. on 20 May 2024
Thank you for providing this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2024
Response from Hotel Management on 15 May 2024
Thank you for the 5 out of 5 score! Come back and see us very soon!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decor was fun. The staff was friendly and helpful. There was a nice patio and bar in the lobby area. Parking was convenient and easy. Good value for the price.
Stayed 2 nights in May 2024
Response from Hotel Management on 15 May 2024
We appreciate your comments and the perfect review score! See you again when your travels bring you back into the area!

10/10 Excellent

Clark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, one of a kind decor highlighting Cincinnati celebrities and history.
Stayed 3 nights in May 2024
Response from Hotel Management on 15 May 2024
Thank you for staying with us and we hope to see you again very soon!

8/10 Good

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just not in the best area .
Stayed 1 night in Mar 2024
Response from Hotel Management on 15 May 2024
We appreciate your feedback and thank you for staying with us!

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2024
Response from Angie M. on 11 May 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and are happy to hear your stay went well.

10/10 Excellent

Eryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So unique and fun!
Stayed 1 night in May 2024
Response from Hotel Management on 11 May 2024
Thank you for your feedback and the perfect 5 out of 5 score! We are glad you had a great stay and hope to see you again soon!

10/10 Excellent

Chrissy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat hotel. Pretty clean
Stayed 1 night in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback! We take our guests satisfaction seriously and are so happy to hear your stay went well!

10/10 Excellent

DEBORAH ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 4 nights in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Courtney

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and relaxed decor with a professional vibe.
Stayed 1 night in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
It was clean and different but some of the interior.design was too weird and felt creepy. There were no.coffee machine but rather instant coffee and gross creamers. Didnt see any complimentary coffee or tea anywhere. U hear the sirens every 20 to 40 minutes because youre by the hospital area.
Stayed 4 nights in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and will be addressing your concerns regarding the in-room coffee. We do apologize for the sirens. We are located close to several major hospitals and understand it can be loud.

8/10 Good

Robert, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good experience overall. Lots of young people, college kids, in lobby areas. Rooms are unique and a little behind the times in terms of lighting and power supplies. Bathroom was good. Bend was good. Very clean and quiet.
Stayed 2 nights in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at The Graduate
Stayed 2 nights in May 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

4/10 Poor

Flora

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean
Stayed 1 night in May 2024
Response from Hotel Management on 3 May 2024
That is certainly not the experience we want our guest to have and we apologies for this. We will work with our team here to correct this moving forward.

10/10 Excellent

Joseph

Stayed 1 night in May 2024

8/10 Good

Diane, North Royalton

Stayed 2 nights in Apr 2024
Response from Hotel Management on 20 May 2024
Thank you for your review and for staying with us! We hope to have you back with us very soon!

6/10 Okay

O

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Oh, no! This is definitely not how we want our guests to leave our hotel. Please reach out to the property directly to give us feedback on your stay!

10/10 Excellent

Eric, Bellefontaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for the feedback and we are thrilled you had a great stay! See you soon!

10/10 Excellent

Denise, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Angie M. on 16 May 2024
We love to hear that! Thank you for taking time to provide this feedback.

10/10 Excellent

Caleb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is decorated in a very modern way. Very peaceful and close to everything in Cincinnati
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr 2024
We love to hear that and thank you for the 5 out of 5 review!

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 25 Apr 2024
We appreciate the 5 out of 5 review! Thank you!

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at The Graduate and we were very happy with our stays both times. The staff are friendly and helpful. The rooms are nice and clean. We love the fun decor. It's conveniently located close to the zoo, restaurants, and the college campus. If we travel back to Cincinnati we will stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr 2024
We appreciate your feedback and look forward to having you again for a third time!

6/10 Okay

Gregory

Stayed 1 night in Apr 2024
Response from Angie M. on 11 May 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously! What could we have done to make your stay a 5?

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun place to stay! All staff were wonderful, and we could walk to the Zoo!
Stayed 3 nights in Apr 2024
Response from Angie M. on 21 Apr 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property due to convenience to UV
Stayed 1 night in Apr 2024
Response from Angie M. on 21 Apr 2024
Thank you for taking time to provide this feedback. We are so happy to hear your stay went well!

10/10 Excellent

Alissa

Stayed 1 night in Apr 2024
Response from Angie M. on 10 May 2024
Thank you for taking time to provide this feedback! We take our guests satisfaction seriously and are so happy to hear your stay went well!

10/10 Excellent

Chuhui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and interesting Deco.
Stayed 1 night in Apr 2024
Response from Angie M. on 20 Apr 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and are so happy to hear your stay went well.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fun for everyone. It was unique and clean. The lobby was noisy but the rooms were quiet.
Stayed 2 nights in Mar 2024
Response from Angie M. on 19 Apr 2024
We love hearing that! Thank you for taking time to provide this feedback!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome retro vibe with nice staff!
Stayed 1 night in Apr 2024
Response from Angie M. on 16 Apr 2024
Thanks for those nice words. We take our guests satisfaction seriously and are happy to hear your stay went well!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I try and make it a point to stay at Graduate hotels when traveling to College towns- love them! The attention to detail of local art, history and people take a regular hotel stay to a whole new level of appreciation. The staff are always warm and friendly making it feel more like a family stay than a hotel.
Stayed 2 nights in Apr 2024
Response from Angie M. on 16 Apr 2024
Thank you for those nice words. We take our guests satisfaction seriously and are happy to hear your stay went well!

10/10 Excellent

Drema

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Angie M. on 16 Apr 2024
Thanks for taking time to provide this feedback. We take our guests satisfaction seriously and are happy to hear your stay went well!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such fun decor. Very clean. Very delightful. No complaints. Would def stay again!
Stayed 1 night in Apr 2024
Response from Angie M. on 16 Apr 2024
Thanks for those nice words. We take our guests satisfaction seriously and are happy to hear your stay went well!

10/10 Excellent

Daniel

Stayed 1 night in Apr 2024
Response from Hotel Management on 8 May 2024
Thank you for your review and for staying with us! See you again, soon!

10/10 Excellent

Tifani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! Special shout outs to King and Angie!
Stayed 1 night in Apr 2024
Response from Guest Services on 16 Apr 2024
Thanks for those nice words. We take our guests satisfaction seriously and are happy to hear your stay went well! We will be sure to pass that message on to King and Angie!

10/10 Excellent

Ashlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr 2024
Thank you for the 5 out of 5 rating and we hope to have you back with us again very soon!

10/10 Excellent

Erica Tristen

Stayed 3 nights in Mar 2024
Response from Hotel Management on 30 Apr 2024
Thank you for your feedback and 5 out of 5 review!

8/10 Good

Becky, Galesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Coffee maker needs updating
Stayed 2 nights in Apr 2024
Response from Angie M. on 12 Apr 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and will be checking up on the coffee makers! Glad to hear the rest of your stay went well.

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the perfect review score and we hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 2 nights in Apr 2024
Response from Angie M. on 12 Apr 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and are so happy to hear your stay went well.

4/10 Poor

Brian

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check in was really poor.
Stayed 1 night in Apr 2024
Response from Guest Services on 6 Apr 2024
Hi - Can you please share any details about this interaction? We take our guests satisfaction seriously and want to be sure to address any issues that you may have.

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Really fun decor. Easy to get to and park and close to many amenities. Sole complaint was the coffee in the room, not very tasty . Looking forward to staying either here again or in another location. Highly recommend
Stayed 1 night in Apr 2024
Response from Angie M. on 6 Apr 2024
Thank you for providing this feedback. We take our guests satisfaction seriously and will be giving more consideration to your recommendation. Thank you!

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is unique decor which is fine but not my style. Very close to Zoo which I came to do
Stayed 1 night in Apr 2024
Response from Angie M. on 3 Apr 2024
Thank you for taking time to provide this feedback. We appreciate your honesty and are also happy to hear things went well!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking under the building, clean and convenient to UC
Stayed 2 nights in Mar 2024
Response from Angie M. on 3 Apr 2024
Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and are happy to hear things went well!