Suite, 1 King Bed, Non Smoking
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Reviews of Hampton Inn & Suites Clermont

2.5 out of 5
Hampton Inn & Suites Clermont
2200 E Highway 50, Clermont, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 604 reviews" "
Rating 8 - Good. 146 out of 604 reviews" "
Rating 6 - Okay. 37 out of 604 reviews" "
Rating 4 - Poor. 13 out of 604 reviews" "
Rating 2 - Terrible. 10 out of 604 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Jacqueline

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great very convenient location. Only issue was the AC it turned on every 5 minutes and it was loud and made a water sound when turning on.
Stayed 2 nights in Apr 2024
Response from Hotel on 29 Apr 2024
Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I always stay at this property. I have never had such a horrible sleeping experience. The mattress was from the 1800s. It had what felt like a hole in the mattress and sunk down to the bottom. The pillows felt like they had two cotton balls for filling. I had to take a blanket and roll it into a ball to get some type of support to sleep on. For paying over 350.00 I would expect better accommodations. In addition I was not able to change the thermostat from AC to Heat. I room was set at 70 degrees which was freezing and I wanted to warm the room up a bit and the only thing I could to was to raise the thermostat to 78 and wait until the room warmed up. Which it never went past 75.
Stayed 1 night in Apr 2024
Response from Hotel on 7 Apr 2024
Thank you for staying with us, we appreciate your Feedback!

10/10 Excellent

Carmen

Travelled with family and small children
We stay for our daughter wedding so convenience
Stayed 2 nights in Mar 2024
Response from Hotel on 13 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024
Response from Hotel on 16 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gislaine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Bibi Hardeo on 13 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gina

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel on 7 Feb 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024
Response from Hampton Inn Clermont FL on 29 Jan 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Kathleen

Travelled with partner
Liked: Property conditions & facilities
Hampton Inn have always been my choice. This one seemed uncared for and not cleaned as the others have been
Stayed 1 night in Jan 2024
Response from Hampton Inn Clermont FL on 29 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, St. Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was smooth and pleasant
Stayed 1 night in Jan 2024
Response from Hampton Inn Clermont Fl on 29 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Orphy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and we really enjoy the convenient location, easy and free to park and complimentary breakfast. It’s very close to the hospital, and the highway. Very quiet and very clean.
Stayed 4 nights in Dec 2023
Response from Hampton Inn Clermont Fl on 29 Jan 2024
Thank you for staying with use. We appreciate your feedback!

10/10 Excellent

Kate

Stayed 1 night in Dec 2023
Response from Hampton Inn Clermont Fl on 29 Jan 2024
Thank you for your stay, we appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hampton Inn Clermont Fl on 29 Jan 2024
Thank you for your stay, we appreciate your feedback!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Bibi Hardeo on 13 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gloria L

Travelled with family
Liked: Staff & service, property conditions & facilities
It was our first time in Orlando and it was an awesome trip thanks to the Hampton Inn & Suites
Stayed 7 nights in Nov 2023
Response from Hotel on 28 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel on 28 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Brad

Stayed 3 nights in Nov 2023
Response from Hampton Inn Clermont Fl on 29 Jan 2024
Thank you for your stay, we appreciate your feedback!

10/10 Excellent

karen

Travelled with family
This Hotel was clean and quiet for being a busy holiday weekend. I will continue to use this hotel when in the area. The staff was so kind!
Stayed 2 nights in Nov 2023
Response from Hotel on 24 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, nice rooms nice breakfast, very clean
Stayed 1 night in Nov 2023
Response from Hotel on 24 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Wayne

Stayed 4 nights in Nov 2023
Response from Hotel on 9 Dec 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Alban

Liked: Cleanliness
Stayed 6 nights in Nov 2023
Response from Hotel on 17 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Nov 2023
Response from Hotel on 17 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel on 7 Nov 2023
Thank you for staying with us we appreciate your feedback!

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel on 3 Nov 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Doreen

Stayed 1 night in Oct 2023
Response from Hotel on 7 Nov 2023
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Robert

Liked: Cleanliness
LOL! 4 star? Sales gimmick.
It’s incredibly misleading the way in which this hotel is rated. You say that this is a four star hotel, and the ratings are off the chart. But the reality is: this is a clean three star hotel at its best day ever. The food is absolutely disgusting. The amenities are basic as they,. The rooms are remodeled to look modern yet you can tell it’s all old. It is ran on a tight budget. I’ve spent many a night in many more nicer four star hotels than this one. I felt I was lied to. they do a great job. For a three star hotel. But it’s only a three star hotel.
Stayed 2 nights in Oct 2023
Response from Hotel on 16 Oct 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Oct 2023
Response from Hotel on 10 Oct 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Amber

Stayed 1 night in Oct 2023
Response from Hotel on 27 Oct 2023
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Carlos

Stayed 1 night in Sep 2023
Response from Hotel on 3 Oct 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and well kept.
Stayed 2 nights in Sep 2023
Response from Hotel on 3 Oct 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in did a wonderful job of handling multiple families, one right after another. Softball arrived and Soccer all at once. I did not get her name. The place was clean and quiet.
Stayed 1 night in Sep 2023
Response from Hotel on 12 Sept 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted upon arrival at the desk and given information we needed by the nice front desk clerk. The room was clean and the pool was refreshing after a long day of softball tournaments. The next morning they had ample choices for breakfast. . Easy check in and check out. We will stay here again.
Stayed 1 night in Sep 2023
Response from Hotel on 12 Sept 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel on 12 Sept 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy to access and quiet. Very nice and clean and our room was accessible though we did not require accommodations it made for a roomy bathroom. Nice breakfast choices. One night stay for a family gathering in Winter Garden.
Stayed 1 night in Sep 2023
Response from Hotel on 4 Sept 2023
Thank you for staying with us, we appreciate your business!

8/10 Good

Cecele

Stayed 1 night in Sep 2023
Response from Hotel on 30 Oct 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Breakfast was great!! The bed was comfortable but the pillows were way to soft.
Stayed 1 night in Aug 2023
Response from Hotel on 16 Aug 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Avinash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023
Response from Hotel on 1 Aug 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Hotel on 25 Jul 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

George

Stayed 1 night in Jul 2023
Response from Hotel on 10 Aug 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Darah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the style of the property. Easy location. GPS took me to a different address down the block. But I eventually found it.
Stayed 1 night in Jul 2023
Response from Hotel on 16 Jul 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient for our visit with close friends and family.
Stayed 2 nights in Jul 2023
Response from Hotel on 10 Jul 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Hugo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice place with included breakfast everyday. It is a bit pricey, the so called "fitness center" had 3 machines, of which the treadmill was broken and a few free weights. One morning we found we had an extra guest in our bathroom in the form of a live roach. From now on I will stay in the Kissimmee/Orlando area instead, where there are countless cheaper, equivalent, options.
Stayed 4 nights in Jul 2023
Response from Hotel on 6 Jul 2023
Thank you for staying with us, we appreciate your feedback!

2/10 Terrible

Drupattie

Stayed 2 nights in Jul 2023
Response from Hotel on 24 Jul 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

clancy

Stayed 1 night in Jun 2023
Response from Hotel on 3 Jul 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family cruise trip
The stay was great.
Stayed 1 night in Jun 2023
Response from Hotel on 2 Jul 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Anh

Stayed 1 night in Jun 2023
Response from Hotel on 15 Jul 2023
Thank you for staying with us, we appreciate your feedback!!

8/10 Good

michele

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ok for the night
Rooms where clean but outside of rooms could use some cleaning elevators, halls etc.
Stayed 1 night in Jun 2023
Response from Hotel on 19 Jun 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Ok stay!
The front desk agent seemed confused but pleasant. Charged our credit card 3 separate times for incidentals although we did not have any incidentals. The bed was very uncomfortable. Had to sleep on couch chair. Did not get much sleep. The room was very clean and updated. It was very quiet too.
Stayed 1 night in Jun 2023
Response from Hotel on 15 Jun 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Amy S.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was efficient and personable. The property area is nicely landscaped so you don’t feel like you are right on the highway. Walkable distance to a few dining options, otherwise a lot are within a short driving distance. Room was clean and comfortable, but the bathroom was in need of some updating. Did not see a single receptacle for recycling on the property, and two of the machines in the fitness center (I did want to use the treadmill) were out of order.
Stayed 4 nights in Jun 2023
Response from Hotel on 14 Jun 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
No room service (making of the beds) unless requested.
Stayed 3 nights in May 2023
Response from Hotel on 27 May 2023
Thank you for staying with us, we appreciate your feedback!