4/10 Poor
Donald
16 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property could be a GEM, but is so badly-managed it is a shame. There was no coffee the morning I left. I waited for 40 minutes. No one apologized. Look at their reviews - they have not been able to serve coffee for about a month, but yet they fail to fix it. The bed was so bad it sounded like old dried canvas each time you move. The towels are thread bare. Toiletries as advertised is two bars of soap and shampoo. The AC would ONLY cool my room down to 82, and that was ONLY in the early morning. When I went to bed it was 84. There was a bug on the sink. The water runs yellow at first. The furniture is old and dirty. Don't believe Patel's answers - look at her reviews - she apologizes it it not up to your expectations and then FIXES nothing. It is a magnificent Historical Inn with people running it who literally have NO clue how to run a hotel. When I told the Husband owner at check in "I have always wanted to stay here" - His Response "REALLY?". WOW. Oh yes - no WIFI in the rooms even though advertised. They say you can go to the lobby for WIFI.
Donald
Stayed 1 night in May 2024